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# Senior Technical Account Manager

Review the role, location requirements, compensation details, and application process before deciding whether this opportunity fits your next career move.

[Apply for this job](#job-application)[View company](https://jobicy.com/company/veeam-software.md)ShareRemote from[Türkiye](https://jobicy.com/job-region/turkiye.md)SalaryUndisclosedDepartment[Project & Program Management](https://jobicy.com/categories/project-management.md)EmploymentFull TimeExperienceSeniorPublished29 Oct 2026Apply before28 Nov 2026Listing views42Application actions3Application toolkit

## Make your next move.

Prepare your resume, explore your fit, and draft a cover letter for this opportunity.

AI Summary

## The role, at a glance.

This Senior Technical Account Manager role leads the planning, architecture, coordination, and delivery of enterprise data-protection and availability engagements. The position combines technical consulting with project management, customer communication, solution design, implementation support, and post-installation optimization. It requires deep hands-on knowledge of Veeam, virtualization, storage, networking, cloud technologies, backup architectures, and business continuity. The role is home-based in Ankara, Türkiye, with face-to-face customer visits and occasional overnight travel. Strong Turkish and English communication skills are essential for managing multiple customer accounts and delivery projects.

## Role DNA

A quick view of the complexity, pace, ownership and collaboration implied by the job description.

### Job Complexity

5/5EasyHard

### Pace & Pressure

4/5RelaxedFast-paced

### Autonomy Level

4/5GuidedFull ownership

### Communication Load

5/5IndependentCollaborative

AI insightThe role requires broad enterprise infrastructure expertise alongside ownership of multiple customer engagements, solution architecture, and delivery outcomes. Success depends on translating complex technical requirements into workable project plans and customer-facing recommendations.

## Salary analysis

Estimated compensation compared with the broader US market for similar roles.

Estimated job median (per year)Market rate$100,000US market range (per year)$85k–$120k0$132k

AI insightThe yearly pay period is inferred from the job context; it was not explicitly stated by the employer. No employer salary is disclosed. The displayed figures are estimated annual USD market compensation for a senior technical account management and professional-services role with enterprise backup, virtualization, storage, cloud, and project-delivery responsibilities; they are not employer-provided figures.

## Core skills

Skills and capabilities most closely associated with this opportunity.

[Technical account management](https://jobicy.com/jobs?search_keywords=Technical%20account%20management.md)[Project management](https://jobicy.com/jobs?search_keywords=Project%20management.md)[Veeam](https://jobicy.com/jobs?search_keywords=Veeam.md)[Data protection](https://jobicy.com/jobs?search_keywords=Data%20protection.md)[Business continuity](https://jobicy.com/jobs?search_keywords=Business%20continuity.md)[VMware](https://jobicy.com/jobs?search_keywords=VMware.md)[Hyper-V](https://jobicy.com/jobs?search_keywords=Hyper-V.md)[Cloud technologies](https://jobicy.com/jobs?search_keywords=Cloud%20technologies.md)[Storage architecture](https://jobicy.com/jobs?search_keywords=Storage%20architecture.md)[Network protocols](https://jobicy.com/jobs?search_keywords=Network%20protocols.md)[Backup architecture](https://jobicy.com/jobs?search_keywords=Backup%20architecture.md)[Customer consulting](https://jobicy.com/jobs?search_keywords=Customer%20consulting.md)[Solution design](https://jobicy.com/jobs?search_keywords=Solution%20design.md)[Technical documentation](https://jobicy.com/jobs?search_keywords=Technical%20documentation.md)

Sample interview questionsHow would you approach a new customer engagement requiring a Veeam availability solution?I would begin with discovery of business objectives, recovery requirements, existing infrastructure, applications, data volumes, and operational constraints. I would then assess gaps, propose an architecture and implementation plan, align scope and milestones through a statement of work, and maintain clear status communication through delivery and handover.

Describe how you manage several customer projects with competing priorities.

I use documented project plans, risk and dependency tracking, regular stakeholder updates, and clear ownership for each deliverable. I prioritize work based on customer impact, technical risk, contractual milestones, and resource availability, escalating early when a schedule or scope conflict needs a decision.

What factors do you consider when designing a backup and recovery architecture for a virtualized environment?

I consider recovery time and recovery point objectives, workload criticality, data growth, retention, backup windows, network throughput, storage performance, security controls, immutability, off-site copies, and testing requirements. I also validate compatibility across the hypervisor, storage platform, operating systems, and business applications.

How would you handle a post-installation issue that affects a customer's backup operations?

I would first confirm the impact and stabilize critical operations where possible. Next, I would collect logs and configuration details, isolate likely causes, communicate a transparent action plan, engage Veeam support when needed, and document the resolution along with preventive recommendations.

How do you build credibility with both technical and business stakeholders?

I adapt the level of detail to the audience while keeping communication clear and outcome-focused. With technical teams, I provide evidence-based architecture and implementation guidance; with business stakeholders, I connect technical decisions to resilience, risk reduction, timelines, and operational value.

Opportunity details

## About this role.

Veeam is the Data and AI Trust Company, specializing in helping organizations ensure their data and AI are fully understood, secured, and resilient to enable the acceleration of safe AI at scale. As the market leader in both data resilience and data security posture management, Veeam is built for the convergence of identity, data, security, and AI risk. Headquartered in Seattle with offices in more than 30 countries, Veeam protects over 550,000 customers worldwide, who trust Veeam to keep their businesses running. Join us as we go fearlessly forward together, growing, learning, and making a real impact for some of the world’s biggest brands.

### About the Role

Currently, we are looking for a Technical Account Manager. The Technical Account Manager is a technical team member responsible for all aspects of the planning, architecture, coordination, and management of professional services engagements.

The focus is on architecting and project management of availability solutions, including data protection and monitoring. The Technical Account manager is an expert in the areas of Data Management, Data Analytics, Business Continuity, Data Center, Cloud, Operating Systems, Networking, Storage, and Virtualization.

Location: Based in Ankara (Work from Home combined with face-to-face customer visits)

### What You’ll Do

* Contribute to the preparation of proposals and Statements of Work.
* Support delivery implementation and consulting services to meet Veeam Software solution design and deliverables
* Provide overall project guidance (Project plans, Schedules, Communication Plans, Resource plans, Status updates, etc.)
* Assist with assessment and design of solutions as well as post-installation issues
* Assist with Veeam Software solution implementation effort estimation
* Create white papers, solutions guides, best practices, custom documentation, etc.
* Deliver onsite knowledge transfer on Veeam Software solutions
* Document configuration and completed activities
* Analyse installed environments and guide optimal Veeam Software configurations
* Facilitate communication between client and Veeam support
* Identify additional needs within the client’s environment that can be resolved with Veeam Software solutions
* Provide input for improvement of process and documentation
* Overnight travel to meet company goals and objectives

### What You’ll Bring:

* Bachelor’s Degree in technology required (A combination of education and experience will be considered)
* VMware VCP, Microsoft MCSE or equivalent experience
* Prince 2, ITIL, PMP,  or equivalent experience
* Hands-on experience with Veeam’s Core products
* Proven Consulting and Project Management  experience
* Excellent communication, interpersonal and relationship-building skills
* Significant experience and understanding of virtualisation technologies such as VMware and Hyper-V
* Experience with disruptive storage systems and technologies (Nimble, Nexsan, Actifio, Veeam, etc.)
* Hands-on experience with networking protocols and equipment (Fibre Channel, Ethernet, Cloud services)
* Experience with traditional storage and backup architectures (EMC, NetApp, IBM, HP/3PAR, Hitachi, Dell, etc.)
* Hands-on experience with Enterprise applications (Exchange, SQL, Oracle, etc.)
* Experience with Data Management, Data Protection, Data Analytics
* Extensive experience with Data Center, Business Continuity and Operating Systems
* Experience successfully managing multiple simultaneous projects and accounts
* Working knowledge of Cloud technologies, capabilities, and protocols
* Business proficient in Turkish and English

### What You’ll Get:

* 24 paid vacation days, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
* Private medical, dental, and optical insurance for employees and dependents
* Life and disability insurance with enhanced coverage
* Mandatory personal pension plan with employer contributions
* Monthly home office allowance for remote work support
* Monthly commuter allowance for business-related travel
* Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops and learning events like our annual Global Day of Learning

Please note: If an applicant is permanently located outside of the Türkiye, Veeam reserves the right to decline the application for this position. #LI-CA1 #LI-REMOTE

Veeam Software is an equal opportunity employer and does not tolerate discrimination in any form on the basis of race, color, religion, gender, age, national origin, citizenship, disability, veteran status or any other classification protected by federal, state or local law. All your information will be kept confidential.

Personal data collected during the recruitment process will be processed in accordance with our [Recruiting Privacy Notice](https://www.veeam.com/legal/recruiting-privacy-notice.html), which explains how your information is collected, used, and handled in connection with hiring activities. By applying for this position, you consent to this processing.

By submitting your application, you confirm that the information provided, including any supporting documents, is complete and accurate to the best of your knowledge. Any misrepresentation, omission, or falsification may result in disqualification from consideration or, if discovered after employment begins, termination of employment.

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[Apply now >](https://jobicy.com/jobs/157727-senior-technical-account-manager-4.md)

>  Annual salary information is not provided for this position. Explore salary ranges for similar roles in our [Salary Directory ›](https://jobicy.com/salaries.md)

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