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# Partner Account Manager

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[Apply for this job](#job-application)[View company](https://jobicy.com/company/apollo-io.md)ShareRemote from[USA](https://jobicy.com/job-region/usa.md)SalaryUSD 180k–245k / yrDepartment[Business Development](https://jobicy.com/categories/business.md)EmploymentFull TimeExperienceDirectorPublished29 Oct 2026Apply before28 Nov 2026Listing views31Application actions2Application toolkit

## Make your next move.

Prepare your resume, explore your fit, and draft a cover letter for this opportunity.

AI Summary

## The role, at a glance.

Apollo is hiring a Partner Account Manager to own a named portfolio of approximately 20–30 high-value agency and channel partners in the United States. The role centers on building joint business plans, running QBRs, monitoring partner health, and expanding managed ARR and customer outcomes with Sales, Customer Success, and RevOps. This is a builder-oriented position in an evolving named-partner program rather than a maintenance-focused account management role. Success requires executive-level partner communication, disciplined account planning, data-driven decision-making, and ownership of partner progression or remediation recommendations.

## Role DNA

A quick view of the complexity, pace, ownership and collaboration implied by the job description.

### Job Complexity

4/5EasyHard

### Pace & Pressure

4/5RelaxedFast-paced

### Autonomy Level

5/5GuidedFull ownership

### Communication Load

5/5IndependentCollaborative

AI insightThe role combines strategic relationship ownership with revenue-adjacent accountability across a high-value partner portfolio. It requires building operating mechanisms while coordinating multiple internal teams and engaging senior partner stakeholders.

## Salary analysis

Estimated compensation compared with the broader US market for similar roles.

Estimated job median (per year)Highly competitive$212,500US market range (per year)$165k–$230k0$253.00k

AI insightThe yearly pay period is inferred from the job context; it was not explicitly stated by the employer. Apollo discloses annual total cash compensation/OTE of $180,000–$245,000 USD, with the applicable range determined by US location. The midpoint across the published tiers is $212,500 per year. Estimated US market compensation for a senior SaaS partner account management role is approximately $165,000–$230,000 annually; this is an AI estimate, not verified salary research.

## Core skills

Skills and capabilities most closely associated with this opportunity.

[Partner account management](https://jobicy.com/jobs?search_keywords=Partner%20account%20management.md)[Channel partnerships](https://jobicy.com/jobs?search_keywords=Channel%20partnerships.md)[Joint business planning](https://jobicy.com/jobs?search_keywords=Joint%20business%20planning.md)[Quarterly business reviews](https://jobicy.com/jobs?search_keywords=Quarterly%20business%20reviews.md)[Strategic account management](https://jobicy.com/jobs?search_keywords=Strategic%20account%20management.md)[Revenue growth](https://jobicy.com/jobs?search_keywords=Revenue%20growth.md)[Partner enablement](https://jobicy.com/jobs?search_keywords=Partner%20enablement.md)[Account planning](https://jobicy.com/jobs?search_keywords=Account%20planning.md)[Partner health scoring](https://jobicy.com/jobs?search_keywords=Partner%20health%20scoring.md)[Customer retention](https://jobicy.com/jobs?search_keywords=Customer%20retention.md)[Salesforce](https://jobicy.com/jobs?search_keywords=Salesforce.md)[HubSpot](https://jobicy.com/jobs?search_keywords=HubSpot.md)[Revenue operations](https://jobicy.com/jobs?search_keywords=Revenue%20operations.md)[Cross-functional collaboration](https://jobicy.com/jobs?search_keywords=Cross-functional%20collaboration.md)[Executive stakeholder management](https://jobicy.com/jobs?search_keywords=Executive%20stakeholder%20management.md)

Sample interview questionsHow would you build a joint business plan for a newly assigned strategic partner?I would first review historical revenue, customer adoption, certifications, pipeline, stakeholder map, and current health signals. With the partner, I would define target segments, mutual revenue and customer-success objectives, enablement milestones, co-marketing activities, owners, and a recurring review cadence. I would document measurable leading and lagging indicators so both organizations can assess progress consistently.

Describe how you would identify and address a partner account that is at risk.

I would combine quantitative signals such as declining managed ARR, low product usage, certification gaps, poor customer outcomes, and pipeline deterioration with qualitative feedback from the partner and internal teams. I would validate the root cause, establish a time-bound remediation plan with accountable owners, and review progress frequently. If recovery is not viable, I would prepare a data-backed recommendation for changing the partner's standing or coverage model.

How do you run an effective quarterly business review with partner executives?

I prepare a concise scorecard in advance that covers performance against joint goals, customer outcomes, pipeline, adoption, risks, and decisions needed. During the meeting, I focus on strategic progress rather than operational detail, facilitate direct discussion of blockers, and align on specific commitments for the next quarter. I then circulate documented actions, owners, and deadlines to maintain accountability.

How would you work with Sales, Customer Success, and RevOps to expand revenue within partner-managed accounts?

I would establish shared visibility into the partner-managed customer base, including account health, usage patterns, renewal timing, whitespace, and active opportunities. I would coordinate account-level plans with the relevant teams, clarify partner and internal ownership, and prioritize expansion plays that improve customer outcomes as well as ARR. Regular reporting would help us evaluate conversion, retention, and operational bottlenecks.

What metrics would you use to manage a named partner portfolio?

I would track managed ARR, net revenue retention, expansion pipeline, retention, active customer count, product adoption, certification coverage, partner-sourced and partner-influenced pipeline, engagement cadence, and partner health status. I would also use qualitative indicators such as executive alignment, delivery quality, and responsiveness. Together, these metrics support informed decisions on investment, promotion, remediation, or downgrade.

Opportunity details

## About this role.

[Apollo.io](http://apollo.io/) is the leading go-to-market solution for revenue teams, trusted by over 500,000 companies and millions of users globally, from rapidly growing startups to some of the world’s largest enterprises. Founded in 2015, the company is one of the fastest growing companies in SaaS, raising approximately $250 million to date and valued at $1.6 billion. [Apollo.io](http://apollo.io/) provides sales and marketing teams with easy access to verified contact data for over 210 million B2B contacts and 35 million companies worldwide, along with tools to engage and convert these contacts in one unified platform. By helping revenue professionals find the most accurate contact information and automating the outreach process, [Apollo.io](http://apollo.io/) turns prospects into customers. Apollo raised a series D in 2023 and is backed by top-tier investors, including Sequoia Capital, Bain Capital Ventures, and more, and counts the former President and COO of Hubspot, JD Sherman, among its board members.

A small number of Apollo’s partners account for the majority of partner-driven revenue — and how well Apollo manages those relationships has an outsized effect on the business. Apollo has thousands of partners who’ve raised their hand, and a named-partner motion that’s still being built to actually activate and grow the best of them into that tier. As Partner Account Manager (PAM), you’ll own a focused, named book of Apollo’s highest-value partners (roughly 20–30) once they’ve proven sustained activity and strategic importance.

That’s what makes this such an exciting moment to join: you’re not inheriting a mature program, you’re helping define what high-touch partner management looks like at Apollo. We’re looking for someone with a genuine builder mentality who wants a real hand in shaping the program’s future, not just running an existing playbook.

Apollo’s ambition goes beyond any single integration or referral channel — we want our partner program to be at the heart of the revolution GTM AI is bringing to outbound sales. Agencies of every kind are core to that, and you’re the one turning it into durable growth for our most important partners.

This isn’t a maintenance role — it’s a growth lever. You’ll build joint business plans with each partner, run the operating cadence that keeps both sides accountable, grow managed ARR and customer outcomes alongside Sales, Customer Success, and RevOps, and make the call on when a partner is ready to progress, needs support, or should step back from named coverage.

### Key Responsibilities

Own the Named Partner Book

* Maintain a live account plan for every partner in your book — segment, tier, health status, IPP score, and next milestone
* Flag at-risk accounts before they become escalations
* Serve as the system of record for who’s in the book and why

Build Joint Business Plans

* Co-create mutual goals with each partner: target segments, pipeline objectives, managed-customer growth targets
* Build certification and enablement plans directly into the joint business plan, not as a side conversation
* Set the co-marketing and executive-alignment agenda for the period

Grow Managed ARR and Customer Outcomes

* Partner with Sales, Customer Success, and RevOps to find expansion opportunities inside partner-managed accounts
* Monitor adoption and usage signals closely enough to catch churn or delivery risk before it shows up in retention
* Bring data — not anecdotes — to internal reviews of what’s working across the managed book

Run the Operating Cadence

* Run regular 1:1 check-ins and formal Quarterly Business Reviews (QBRs) with every named partner
* For top-tier partners, lead a deeper annual strategic review with a standing recommendation prepared in advance
* Come to every touchpoint with the latest scorecard pulled and open items tracked

Maintain Standing and Progression

* Track certification coverage, customer quality, and routing eligibility on an ongoing basis, not just at review time
* Build promotion, remediation, or downgrade recommendations on consistent criteria, not gut feel
* Own accountability internally whenever a partner’s standing is in question

### Required Qualifications

* 5+ years of experience in partner/channel account management, customer success, or strategic account management, ideally in B2B SaaS
* Demonstrated success managing a portfolio of external relationships against mutual growth goals (joint business plans, QBRs, or equivalent)
* Comfortable owning revenue-adjacent outcomes (managed ARR, NRR, retention) in partnership with Sales, CS, and RevOps
* Strong executive presence — able to run a quarterly business review and represent Apollo credibly to partner leadership
* Organized and data-driven, with experience maintaining account plans, scorecards, and health tracking across a named book

### Preferred Qualifications

* Experience working within the HubSpot or Salesforce agency/partner ecosystems
* Experience managing a tiered partner book (e.g., strategic/named tiers with differentiated cadence and service levels)
* Familiarity with partner/channel platforms (PartnerStack, Crossbeam, or similar)
* Background working alongside Partner Marketing on co-marketing, case studies, or joint events
* Experience in a GTM, sales-engagement, or RevOps ecosystem

The listed Pay Range reflects the total cash compensation inclusive of annual base salary and annual bonus as applicable. For sales roles, the range provided is the role’s On Target Earnings (“OTE”) range, meaning that the range includes both the sales commissions/sales bonus target and annual base salary for the role. This salary range may be inclusive of several career levels at Apollo and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Applicants interested in this role who are not located in the US may request the annual salary range for their location during the interview process.

Additional benefits for this role may include: equity; company bonus or sales commissions/bonuses; 401(k) plan; at least 10 paid holidays per year, flex PTO, and parental leave; employee assistance program and wellbeing benefits; global travel coverage; life/AD&D/STD/LTD insurance; FSA/HSA and medical, dental, and vision benefits.

Tier 1 Pay Range (San Francisco, New York City, Seattle)

$195,000—$245,000 USD

Tier 2 Pay Range (All other US Locations)

$180,000—$225,000 USD

### We are AI Native

Apollo.io is an AI-native company built on a culture of continuous improvement. We’re on the front lines of driving productivity for our customers—and we expect the same mindset from our team. If you’re energized by finding smarter, faster ways to get things done using AI and automation, you’ll thrive here.

### Why You’ll Love Working at Apollo

At Apollo, we’re driven by a shared mission: to help our customers unlock their full revenue potential. That’s why we take extreme ownership of our work, move with focus and urgency, and learn voraciously to stay ahead.

We invest deeply in your growth, ensuring you have the resources, support, and autonomy to own your role and make a real impact. Collaboration is at our core—we’re all for one, meaning you’ll have a team across departments ready to help you succeed. We encourage bold ideas and courageous action, giving you the freedom to experiment, take smart risks, and drive big wins.

If you’re looking for a place where your work matters, where you can push boundaries, and where your career can thrive—Apollo is the place for you.

Learn more [here!](https://www.apollo.io/we-are-apollo)

Show more

[Apply now >](https://jobicy.com/jobs/157807-partner-account-manager.md)

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