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# Senior Fraud Risk Manager

Review the role, location requirements, compensation details, and application process before deciding whether this opportunity fits your next career move.

[Apply for this job](#job-application)[View company](https://jobicy.com/company/monzo.md)ShareRemote from[UK](https://jobicy.com/job-region/uk.md)SalaryGBP 108,700–140k / yrDepartment[Legal & Compliance](https://jobicy.com/categories/legal.md)EmploymentFull TimeExperienceSeniorPublished29 Oct 2026Apply before28 Nov 2026Listing views29Application actions3Application toolkit

## Make your next move.

Prepare your resume, explore your fit, and draft a cover letter for this opportunity.

AI Summary

## The role, at a glance.

Monzo is hiring a Senior Fraud Risk Manager to lead fraud strategy, controls, operational execution, and capability building across its UK and EU banking products. The role combines people leadership with hands-on ownership of fraud-control design, threat intelligence, analytics, investigations, and performance reporting. It requires close partnership with Product, Engineering, Data, and Operations to balance customer experience, growth, and financial-crime protection. The successful candidate will bring deep knowledge of authorised, unauthorised, first-party fraud, disputes, and UK/EU regulatory expectations. This is a senior distributed UK role with ad hoc London meetings and a stated annual salary range plus equity and performance incentives.

## Role DNA

A quick view of the complexity, pace, ownership and collaboration implied by the job description.

### Job Complexity

5/5EasyHard

### Pace & Pressure

5/5RelaxedFast-paced

### Autonomy Level

5/5GuidedFull ownership

### Communication Load

5/5IndependentCollaborative

AI insightThis is a high-complexity senior leadership position in a regulated banking environment, requiring expert fraud-domain judgement across strategy, controls, analytics, and operations. The role also demands delivery of large-scale change while responding quickly to emerging threats and aligning multiple senior stakeholders.

## Salary analysis

Estimated compensation compared with the broader UK market for similar roles.

Estimated job median (per year)Market rate£124,350UK market range (per year)£100k–£155k0£170.50k

AI insightThe yearly pay period is inferred from the job context; it was not explicitly stated by the employer. The employer states a salary range of £108,700–£140,000. Although the posting does not explicitly state the cadence, it is logically inferred as annual pay based on the senior full-time UK banking role and the magnitude of the stated GBP range. Estimated UK market pay for comparable senior fraud-risk leadership roles is approximately £100,000–£155,000 per year, excluding equity and performance incentives.

## Core skills

Skills and capabilities most closely associated with this opportunity.

[Fraud risk management](https://jobicy.com/jobs?search_keywords=Fraud%20risk%20management.md)[Financial crime prevention](https://jobicy.com/jobs?search_keywords=Financial%20crime%20prevention.md)[Fraud strategy](https://jobicy.com/jobs?search_keywords=Fraud%20strategy.md)[Fraud controls](https://jobicy.com/jobs?search_keywords=Fraud%20controls.md)[Fraud investigations](https://jobicy.com/jobs?search_keywords=Fraud%20investigations.md)[Dispute management](https://jobicy.com/jobs?search_keywords=Dispute%20management.md)[Threat intelligence](https://jobicy.com/jobs?search_keywords=Threat%20intelligence.md)[Risk analytics](https://jobicy.com/jobs?search_keywords=Risk%20analytics.md)[UK financial regulations](https://jobicy.com/jobs?search_keywords=UK%20financial%20regulations.md)[EU financial regulations](https://jobicy.com/jobs?search_keywords=EU%20financial%20regulations.md)[Cross-functional leadership](https://jobicy.com/jobs?search_keywords=Cross-functional%20leadership.md)[People management](https://jobicy.com/jobs?search_keywords=People%20management.md)[Change management](https://jobicy.com/jobs?search_keywords=Change%20management.md)[Data analysis](https://jobicy.com/jobs?search_keywords=Data%20analysis.md)[Operational risk](https://jobicy.com/jobs?search_keywords=Operational%20risk.md)

Sample interview questionsHow would you balance fraud-loss reduction with a low-friction customer experience?I would define shared outcome metrics across fraud losses, approval rates, false-positive rates, customer complaints, and operational workload. I would segment risks by fraud typology and customer journey, then test targeted controls rather than applying broad restrictions. Regular monitoring and controlled experiments would allow the team to adjust controls quickly as performance changes.

Describe how you would respond to a newly emerging fraud typology affecting a banking product.

I would first validate the signal through transaction data, case intelligence, customer contacts, and external threat information. I would convene relevant Fraud, Product, Engineering, Data, and Operations stakeholders to quantify exposure, implement proportionate interim protections, and establish customer and operational handling. After containment, I would lead root-cause analysis, durable control design, performance monitoring, and documentation of lessons learned.

What metrics would you use to assess the effectiveness of a fraud-control framework?

I would track fraud loss and loss rate, prevented loss, detection and investigation quality, false-positive and false-negative rates, approval and conversion impact, time to detect and contain threats, complaint outcomes, and control coverage by journey. Metrics should be segmented by product, customer cohort, channel, and fraud typology so that aggregate results do not conceal emerging risks.

How have you led a team through a major fraud-risk or regulatory change programme?

I would set a clear target operating model, translate regulatory and risk requirements into measurable workstreams, and assign accountable owners with transparent milestones. I would maintain a regular governance cadence to resolve dependencies and risks, while ensuring front-line teams understand both the purpose and practical impact of the change. Coaching managers and celebrating measurable progress helps maintain engagement during demanding delivery periods.

How would you build productive partnerships with Product and Engineering teams when introducing stronger fraud controls?

I would engage early in product design and frame fraud controls as enablers of trusted growth rather than late-stage blockers. By using data to explain risk, customer impact, and control trade-offs, I can help teams choose proportionate solutions together. I would also agree on clear ownership, delivery milestones, monitoring, and feedback loops after launch.

Opportunity details

## About this role.

🚀 We’re on a mission to make money work for everyone.

We’re waving goodbye to the complicated and confusing ways of traditional banking.

After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as [personal](https://monzo.com/current-account/personal) and [business](https://monzo.com/business-banking) bank accounts, we offer [joint accounts](https://monzo.com/current-account/joint-account), [accounts for 16-17 year olds](https://monzo.com/current-account/16-17), a [free kids account](https://monzo.com/current-account/under-16s) and [credit cards](https://monzo.com/flex) in the UK, with more exciting things to come beyond. Our UK customers can also [save](https://monzo.com/savings), [invest](https://monzo.com/investments)and [combine their pensions](https://monzo.com/pensions) with us.

With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!

We’re not about selling products – we want to solve problems and change lives through Monzo ❤️

📍London/Cardiff/UK Remote | 💰£108,700 – £140,000 + equity + Incentive Awards tied to your performance + [Benefits](https://monzo.com/careers/) ✨

Our Financial Crime & Fraud Collective ⭐

We’re all about building trust and keeping our community safe while helping Monzo grow. The Financial Crime & Fraud Collective is at the heart of this work. As a Senior Fraud Risk Manager, you’ll lead the charge in keeping fraudsters at bay so our customers can bank with total confidence!

You’ll get to work across current accounts, business banking, international accounts, and more. While you’ll be managing people and programs, you should also be excited to roll up your sleeves and get hands-on.

We need a crack team of crime fighters to help us stay one step ahead as we continue to grow.

🔑 You’ll play a key role by…

Helping to lead our fast-growing global Fraud & Disputes Risk team and work alongside leaders across our cross-functional Fraud Squads. We’re looking for a proactive, collaborative leader who really knows fraud risk management inside and out – spanning several of our authorised fraud, unauthorised fraud, first-party fraud, and disputes specialisms

You’ll build great relationships with our Product, Engineering, Data, and Operations teams to design smooth, effective fraud controls, investigation processes, and reporting. You’ll also champion a positive team culture and make sure key fraud initiatives stay on track.

Your Core Focus Areas include:

* Fraud Strategy & Operational Execution: Join squad leadership to turn our big-picture fraud vision into practical roadmaps for our UK and EU Banks. You’ll strike the perfect balance between smart protection controls and a seamless customer experience.
* Control Framework & Fraud SME: Be our go-to expert on fraud typologies and prevention tools, overseeing end-to-end design and rollout of strong controls.
* Threat Intelligence & Performance Analytics: Embed data and threat monitoring to catch new fraud trends early, turning insights into quick control improvements.
* Cross-Functional Coordination: Partner closely with Product, Engineering, and Ops to keep initiatives aligned and moving forward.
* People Leadership & Capability Building: Coach, mentor, and grow a fantastic fraud risk team while supporting everyone’s personal and professional development.

🤩 We’d love to hear from you if…

* You have strong experience leading fraud strategy and risk teams, ideally in a fast-moving, regulated environment.
* You know UK & EU fraud regulations inside out.
* You’re skilled at building tech-driven fraud strategies that scale across operations.
* You have a proven track record of delivering end-to-end projects and large-scale change programs.
* You stay plugged into industry trends and can quickly respond to new fraud risks.
* You excel at balancing fraud risk with business goals and collaborating to ship new products safely.
* You’re a supportive coach who loves developing high-performing teams.
* You’re an empathetic communicator who aligns messaging with our core values.
* You’re data-driven, comfortable self-serving data, and love using tech to solve problems.
* You hold a relevant industry qualification (such as ICA, Cifas, ACAMS, or CFE).

🙌 What’s in it for you

💰 £108,700 – £140,000 ➕Incentive Awards tied to your performance.

📍This role can be based in our London office, but we’re open to distributed working within the UK (with ad hoc meetings in London)

⏰ We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team.

📚 £1,000 learning budget each year to use on books, training courses and conferences.

🏡 We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup.

➕ Plus lots more! [Read our full list of benefits](https://monzo.com/careers/).

🌈 The application journey has 3 key steps

* 30 min call with the recruiter
* 30 min hiring manager call
* 2 hours of technical and leadership principle interviews

This process should take around 4-5 weeks – your schedule is really important to us, so we promise to be as flexible as possible!

We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. [You can read them here.](https://monzo.com/blog/the-ultimate-guide-on-using-ai-to-ace-an-interview-at-monzo)

We’ll only close this role once we have enough applications for the next stage. Please submit your application as soon as possible to make sure you don’t miss out.

#LI-OS1 #LI-REMOTE

Equal opportunities for everyone

Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our [blog](https://monzo.com/blog/diversity-and-inclusion), 2026 [Diversity and Inclusion Report](https://monzo.com/blog/our-2026-diversity-and-inclusion-report) and 2025 [Gender Pay Gap Report.](https://monzo.com/blog/gender-pay-gap-report-2025)

We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.

If you have a preferred name, please use it to apply. We don’t need full or birth names at application stage 😊

Show more

[Apply now >](https://jobicy.com/jobs/157820-senior-fraud-risk-manager.md)

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