[All remote jobs](https://jobicy.com/jobs.md)[![Twilio logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2020/10/WRILS-201023175858-722503.jpg)](https://jobicy.com/company/twilio.md)[Twilio](https://jobicy.com/company/twilio.md) # Strategic Account Executive Review the role, location requirements, compensation details, and application process before deciding whether this opportunity fits your next career move. [Apply for this job](#job-application)[View company](https://jobicy.com/company/twilio.md)ShareRemote from[UK](https://jobicy.com/job-region/uk.md), [Ireland](https://jobicy.com/job-region/ireland.md)SalaryUndisclosedDepartment[Sales](https://jobicy.com/categories/seller.md)EmploymentFull TimeExperienceDirectorPublished29 Oct 2026Apply before28 Nov 2026Listing views33Application actions2Application toolkit ## Make your next move. Prepare your resume, explore your fit, and draft a cover letter for this opportunity. AI Summary ## The role, at a glance. Twilio is seeking a Strategic Account Executive to grow revenue across an assigned portfolio of high-value customers in Northern Europe. The role focuses on cross-selling, upselling, account expansion, net-new opportunity development, pricing proposals, and complex contract negotiations. Candidates need at least five years of enterprise account management or sales experience, including consistent quota attainment and C-suite relationship building. The position requires translating technical communications solutions into business value for both technical and commercial stakeholders. It is a remote role based in the United Kingdom or Ireland with approximately 25% travel for customer and team connection. ## Role DNA A quick view of the complexity, pace, ownership and collaboration implied by the job description. ### Job Complexity 4/5EasyHard ### Pace & Pressure 4/5RelaxedFast-paced ### Autonomy Level 4/5GuidedFull ownership ### Communication Load 5/5IndependentCollaborative AI insightThis is a senior quota-carrying enterprise sales role involving complex technical solutions, multi-stakeholder deals, and revenue ownership across strategic accounts. Success requires strong commercial judgment, technical fluency, negotiation ability, and disciplined management of several concurrent opportunities. ## Salary analysis Estimated compensation compared with the broader US market for similar roles. Estimated job median (per year)Market rate$200,000US market range (per year)$140k–$280k0$308k AI insightThe yearly pay period is inferred from the job context; it was not explicitly stated by the employer. Twilio does not disclose salary or an on-target earnings range for this vacancy. The annual USD figures are non-verified AI estimates for a senior strategic enterprise account executive serving the UK and Ireland market; actual base pay, variable commission, equity, and benefits may differ substantially. ## Core skills Skills and capabilities most closely associated with this opportunity. [Enterprise sales](https://jobicy.com/jobs?search_keywords=Enterprise%20sales.md)[Strategic account management](https://jobicy.com/jobs?search_keywords=Strategic%20account%20management.md)[Consultative selling](https://jobicy.com/jobs?search_keywords=Consultative%20selling.md)[Cross-selling](https://jobicy.com/jobs?search_keywords=Cross-selling.md)[Upselling](https://jobicy.com/jobs?search_keywords=Upselling.md)[C-suite relationship management](https://jobicy.com/jobs?search_keywords=C-suite%20relationship%20management.md)[Complex contract negotiation](https://jobicy.com/jobs?search_keywords=Complex%20contract%20negotiation.md)[Revenue growth](https://jobicy.com/jobs?search_keywords=Revenue%20growth.md)[Pipeline management](https://jobicy.com/jobs?search_keywords=Pipeline%20management.md)[Technical solution selling](https://jobicy.com/jobs?search_keywords=Technical%20solution%20selling.md)[Pricing proposals](https://jobicy.com/jobs?search_keywords=Pricing%20proposals.md)[Customer retention](https://jobicy.com/jobs?search_keywords=Customer%20retention.md)[Financial reporting](https://jobicy.com/jobs?search_keywords=Financial%20reporting.md)[Telecommunications](https://jobicy.com/jobs?search_keywords=Telecommunications.md)[Stakeholder management](https://jobicy.com/jobs?search_keywords=Stakeholder%20management.md) Sample interview questionsHow have you expanded revenue within an existing enterprise account?I begin with account mapping, usage and business-performance analysis, and structured discovery with executive and operational stakeholders. I identify priority business problems, align relevant solutions to those outcomes, and build a mutual action plan with clear value metrics, resulting in focused cross-sell or upsell opportunities. Describe how you sell a technical solution to both business and technical stakeholders. I tailor the conversation to each audience while maintaining a single business case. Technical teams receive detail on architecture, integration, reliability, and security, while business leaders receive a clear view of outcomes, risk reduction, adoption, and financial impact. How do you manage several complex deals while maintaining customer satisfaction? I use a disciplined account cadence with opportunity plans, stakeholder maps, next steps, risk logs, and forecast reviews. I prioritize actions by customer impact and deal stage, bring in specialists early, and maintain proactive communication so customers are never surprised. What is your approach to negotiating pricing and contractual terms? I prepare by understanding the customer's objectives, alternatives, decision process, and the value created by the solution. I protect long-term value by trading concessions for meaningful commitments, involving legal and internal partners early, and documenting mutually agreed next steps. How do you sustain quota attainment in a mature customer base? I maintain consistent coverage through account segmentation, recurring executive engagement, usage and renewal monitoring, and a balanced pipeline of expansion and net-new opportunities. I also review wins and losses to improve qualification, messaging, and stakeholder alignment. Opportunity details ## About this role. Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to[hundreds of thousands of businesses](https://customers.twilio.com/)and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to [remote-first work](https://www.twilio.com/en-us/blog/open-work), and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Strategic Account Executive. About the job This position is needed to sell into high value prospects and customers. This person will play a key role in further growing the business across EMEA with a particular focus on Northern Europe. The candidate will be responsible for managing fast growing customers in the region. Focused mainly on Product cross and up-sell and revenue growth, as well as sourcing net new opportunities within a set of accounts. Responsibilities In this role, you’ll: * Servicing the fastest growing customers in the region. * Growing our revenue and share of wallet within your key account list. * Opening doors to the purchase of Twilio’s products and services – including voice, messaging, email, contact centre, account security software. * Maintaining the highest levels of customer satisfaction. * Create pricing proposals, negotiating terms and managing the contract process. * Selling solutions to a technical and business audience. * Building trust and mutual respect with technical customers and peers. * Thinking outside of the box and having extraordinary interpersonal and communication skills to make complex contractual, technical, and financial details sound simple. * Balancing challenging priorities and handling multiple projects/deals at the same time. Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn’t followed a traditional path, don’t let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! *Required: * 5+ years of Account Management/Sales experience covering selling and closing complex technical solutions to a large customer base. * History of working with accounts ranging from large multinational enterprise customers to Digital Natives. * Experience building and maintaining relationships up to C-suite. * Demonstrated success by achieving quota on a consistent basis. * Track record of Account Management experience and a solid understanding of how to cross and upsell solutions within a mature customer base. * A solid understanding of financial reporting within a direct customer base – Revenue tracking * Experience selling both to a business and technical stakeholders. Desired: * Experience and understanding of working in the communications market is preferable. Have sold or worked with Messaging, Voice, Email, Contact Centre, Account Security Verification. Or have prior experience in a traditional telecommunications environment/business. * Curious networker Location The position will be remote and based in the United Kingdom or Ireland. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 25% travel is anticipated to help you connect in-person in a meaningful way. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That’s why we seek out colleagues who embody our values — something we call [Twilio Magic](https://www.twilio.com/company/values). Additionally, we empower employees to build [positive change in their communities](https://twilio.org/support-and-resources/impact-fund) by supporting their volunteering and donation efforts. So, if you’re ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn’t what you’re looking for, [please consider other open positions.](https://www.twilio.com/company/jobs#open-positions) . Stay alert to recruitment fraud We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @[twilio.com](http://twilio.com) email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps. . Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law. Show more [Apply now >](https://jobicy.com/jobs/157828-strategic-account-executive-14.md) > Annual salary information is not provided for this position. 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