[All remote jobs](https://jobicy.com/jobs.md)[![Grafana Labs logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2021/11/42a3c42246467ec231dd876e92b63452.jpeg)](https://jobicy.com/company/grafana-labs.md)[Grafana Labs](https://jobicy.com/company/grafana-labs.md) # Senior Solutions Engineer | France | Arabic Speaker | Remote Review the role, location requirements, compensation details, and application process before deciding whether this opportunity fits your next career move. [Apply for this job](#job-application)[View company](https://jobicy.com/company/grafana-labs.md)ShareRemote from[France](https://jobicy.com/job-region/france.md)SalaryEUR 115,750–138k / yrDepartment[Sales](https://jobicy.com/categories/seller.md)EmploymentFull TimeExperienceSeniorPublished29 Oct 2026Apply before28 Nov 2026Listing views24Application actions1Application toolkit ## Make your next move. Prepare your resume, explore your fit, and draft a cover letter for this opportunity. AI Summary ## The role, at a glance. Grafana Labs is seeking a senior pre-sales Solutions Engineer to support complex customer opportunities in France. The role combines technical discovery, solution demonstrations, evaluations, competitive positioning, and close partnership with Sales. The successful candidate will translate observability and monitoring requirements into effective Grafana-based solutions while relaying market feedback internally. It requires at least five years of technical pre-sales experience, excellent customer communication, fluent Arabic, and residence in France. ## Role DNA A quick view of the complexity, pace, ownership and collaboration implied by the job description. ### Job Complexity 4/5EasyHard ### Pace & Pressure 4/5RelaxedFast-paced ### Autonomy Level 4/5GuidedFull ownership ### Communication Load 5/5IndependentCollaborative AI insightThis is a senior customer-facing pre-sales role requiring both credible technical depth and the ability to influence complex buying decisions. Success depends on independently managing technical engagements while aligning customers, Sales, Product, and Engineering. ## Salary analysis Estimated compensation compared with the broader EU market for similar roles. Estimated job median (per year)Highly competitive€126,875EU market range (per year)€100k–€145k0€159.50k AI insightThe yearly pay period is inferred from the job context; it was not explicitly stated by the employer. The employer discloses annual on-target earnings of EUR 115,750–138,000, with a midpoint of EUR 126,875. The estimated annual French market range for a senior technical pre-sales/solutions engineering role is EUR 100,000–145,000; the employer range is competitive for the specialization and seniority. ## Core skills Skills and capabilities most closely associated with this opportunity. [Technical pre-sales](https://jobicy.com/jobs?search_keywords=Technical%20pre-sales.md)[Solutions engineering](https://jobicy.com/jobs?search_keywords=Solutions%20engineering.md)[Observability](https://jobicy.com/jobs?search_keywords=Observability.md)[Monitoring](https://jobicy.com/jobs?search_keywords=Monitoring.md)[Customer discovery](https://jobicy.com/jobs?search_keywords=Customer%20discovery.md)[Technical presentations](https://jobicy.com/jobs?search_keywords=Technical%20presentations.md)[Product demonstrations](https://jobicy.com/jobs?search_keywords=Product%20demonstrations.md)[Technical evaluations](https://jobicy.com/jobs?search_keywords=Technical%20evaluations.md)[Sales enablement](https://jobicy.com/jobs?search_keywords=Sales%20enablement.md)[Competitive analysis](https://jobicy.com/jobs?search_keywords=Competitive%20analysis.md)[Open source technologies](https://jobicy.com/jobs?search_keywords=Open%20source%20technologies.md)[MEDDPICC](https://jobicy.com/jobs?search_keywords=MEDDPICC.md)[Arabic fluency](https://jobicy.com/jobs?search_keywords=Arabic%20fluency.md) Sample interview questionsHow do you run a technical discovery conversation with a prospective customer?I begin by understanding the customer's operational goals, current architecture, observability maturity, and pain points. I ask structured follow-up questions about telemetry sources, incident workflows, scale, security, and success criteria, then summarize the findings to confirm alignment before proposing a tailored solution. Describe how you would demonstrate Grafana's value to a technical and executive audience together. I would tailor the narrative to each stakeholder while keeping a shared business outcome at the center. For technical users, I would show integrations, dashboards, alerting, and investigation workflows; for executives, I would connect those capabilities to reliability, faster incident resolution, and lower operational risk. Tell us about a time you handled a complex technical objection during a sales cycle. I would first clarify the underlying concern rather than responding with a generic feature comparison. I would then validate the requirement through documentation, a focused proof of value, or input from specialists, clearly communicate trade-offs, and agree on measurable criteria that demonstrate whether the solution meets the customer's needs. How do you collaborate with Sales without losing the customer's technical trust? I maintain transparency by ensuring recommendations are driven by the customer's stated requirements and by being clear about product capabilities and limitations. I align regularly with the account team on qualification, stakeholders, next steps, and risks, while acting as a credible technical advisor to the customer. What experience do you have with metrics, monitoring, or open-source technologies? I would draw on hands-on experience with monitoring architectures, telemetry collection, dashboards, alerting, and incident-response workflows. I also value open-source communities because they require practical product knowledge, transparent communication, and an understanding of interoperability across customer environments. Opportunity details ## About this role. Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at [grafana.com](http://grafana.com) and follow us on [LinkedIn](https://www.linkedin.com/company/grafana-labs/) and [X](https://twitter.com/grafana). We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. ### The Opportunity The Solutions Engineering team are the customer facing product experts. The team enables Grafana Labs worldwide growth by educating potential and existing customers to ensure that they are happy and successful. We share our technical and product expertise with customers through demos, hands on enablement, presentations, technical evaluations and ongoing interaction. We partner closely with our Sales team to help qualify and close opportunities. The Solutions Engineering team is one of the primary routes of communication from our customers to the Product Management and Engineering teams. A Solutions Engineer is able to really listen to a prospect or customer, understand their requirements, ask the right questions to extract as much information as required and translate all that into a solution with Grafana Labs technology. They are the bridge between the highly technical engineering folks here at Grafana Labs, our customers and our Sales team. What You’ll Be Doing * Partnering with our Sales team to articulate the overall Grafana value proposition, vision and strategy to customers * Owning the technical engagement with customers and help close complex opportunities through advanced competitive knowledge, technical skill and credibility * Delivering product and technical presentations to potential and existing customers * Effectively communicate with customers and internal teams to provide feedback on our products and the competitive landscape * Driving product conversations based on need and problems with customers * Working with the team to enhance documentation, write blog posts, record videos, contribute knowledge base articles and create other public or private enablement material What Makes you a Great Fit: * 5+ years of technical pre-sales experience * Be open to various and complex assignments, this will require strong judgment, collaboration, and leadership * You will need first class written and oral communication skills to collaborate with our remote-first internal teams and with our worldwide customers. You will need to be able to skillfully articulate our value proposition and the technical advantages of our products * You love solving technical challenges and thrive on bringing creative solutions to our customers * You should have a technical mindset and a desire to grow technically. * Fluent in Arabic * Must be located in France Bonus Points For: * Experience with Open Source technologies, or in the Metrics/Monitoring space is an advantage * Experience with sales methodologies like MEDD(P)ICC is a plus Compensation & Rewards In France, the OTE (On-Target Earnings) compensation range for this role is EUR 115,750 – EUR 138,000. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs’ success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: * 100% Remote, Global Culture – As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. * Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. * Transparent Communication – Expect open decision-making and regular company-wide updates. * Innovation-Driven – Autonomy and support to ship great work and try new things. * Open Source Roots – Built on community-driven values that shape how we work. * Empowered Teams – High trust, low ego culture that values outcomes over optics. * Career Growth Pathways – Defined opportunities to grow and develop your career. * Approachable Leadership – Transparent execs who are involved, visible, and human. * Passionate People – Join a team of smart, supportive folks who care deeply about what they do. * In-Person onboarding – We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. * Balance is Key – We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our [privacy policy](https://grafana.com/legal/applicant-and-candidate-privacy-policy/). 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This job listing has been manually reviewed by the Jobicy Trust & Safety Team for compliance with our posting guidelines, including verification of the company's legitimacy, accuracy of job details, clarity of remote work policy, and absence of misleading or fraudulent content. Next step ## Apply now. Follow the employer’s application method and review Jobicy’s safety guidance before sharing personal information. Keep exploring ## Related remote jobs. * ![GitLab logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2020/12/WRILS-201207055737-109952.jpg) GitLab Oct 29 New ### [Senior Account Executive](https://jobicy.com/jobs/157902-senior-account-executive-12.md) GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. 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