[All remote jobs](https://jobicy.com/jobs.md)[![Twilio logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2020/10/WRILS-201023175858-722503.jpg)](https://jobicy.com/company/twilio.md)[Twilio](https://jobicy.com/company/twilio.md) # Senior Strategic Account Executive – SEA Review the role, location requirements, compensation details, and application process before deciding whether this opportunity fits your next career move. [Apply for this job](#job-application)[View company](https://jobicy.com/company/twilio.md)ShareRemote from[Singapore](https://jobicy.com/job-region/singapore.md)SalaryUndisclosedDepartment[Sales](https://jobicy.com/categories/seller.md)EmploymentFull TimeExperienceDirectorPublished29 Oct 2026Apply before28 Nov 2026Listing views22Application actions2Application toolkit ## Make your next move. Prepare your resume, explore your fit, and draft a cover letter for this opportunity. AI Summary ## The role, at a glance. Twilio is hiring a senior strategic account executive to retain and grow major CPaaS customer accounts across Southeast Asia and South Asia. The role owns consultative enterprise sales cycles, account strategy, forecasting, cross-sell and upsell initiatives, and revenue and gross-profit performance. It requires more than 10 years of strategic or major-account sales experience, particularly with analytical technical solutions and enterprise customers in Asia. Success depends on strong MEDDPICC discipline, executive-level stakeholder management, financial modelling, and close coordination with product, finance, support, and services teams. ## Role DNA A quick view of the complexity, pace, ownership and collaboration implied by the job description. ### Job Complexity 5/5EasyHard ### Pace & Pressure 5/5RelaxedFast-paced ### Autonomy Level 5/5GuidedFull ownership ### Communication Load 5/5IndependentCollaborative AI insightThis is a senior enterprise sales role accountable for expanding complex, large-scale accounts and delivering revenue and gross-profit outcomes. It combines long, consultative sales cycles with rigorous forecasting, technical credibility, and extensive cross-functional executive communication. ## Salary analysis Estimated compensation compared with the broader US market for similar roles. Estimated job median (per year)Market rate$180,000US market range (per year)$150k–$230k0$253.00k AI insightThe yearly pay period is inferred from the job context; it was not explicitly stated by the employer. No employer salary was disclosed. The displayed figures are estimated annual USD base-salary benchmarks for a senior strategic enterprise account executive; actual Singapore compensation, variable pay, commission, and equity may differ materially. ## Core skills Skills and capabilities most closely associated with this opportunity. [Strategic account management](https://jobicy.com/jobs?search_keywords=Strategic%20account%20management.md)[Enterprise sales](https://jobicy.com/jobs?search_keywords=Enterprise%20sales.md)[Consultative selling](https://jobicy.com/jobs?search_keywords=Consultative%20selling.md)[MEDDPICC](https://jobicy.com/jobs?search_keywords=MEDDPICC.md)[Sales forecasting](https://jobicy.com/jobs?search_keywords=Sales%20forecasting.md)[Financial modelling](https://jobicy.com/jobs?search_keywords=Financial%20modelling.md)[Upselling](https://jobicy.com/jobs?search_keywords=Upselling.md)[Cross-selling](https://jobicy.com/jobs?search_keywords=Cross-selling.md)[CPaaS](https://jobicy.com/jobs?search_keywords=CPaaS.md)[SaaS sales](https://jobicy.com/jobs?search_keywords=SaaS%20sales.md)[Executive stakeholder management](https://jobicy.com/jobs?search_keywords=Executive%20stakeholder%20management.md)[Account strategy](https://jobicy.com/jobs?search_keywords=Account%20strategy.md)[Revenue growth](https://jobicy.com/jobs?search_keywords=Revenue%20growth.md)[Cross-functional collaboration](https://jobicy.com/jobs?search_keywords=Cross-functional%20collaboration.md)[Customer relationship management](https://jobicy.com/jobs?search_keywords=Customer%20relationship%20management.md) Sample interview questionsDescribe how you have grown a strategic enterprise account while protecting an existing revenue base.I begin with a stakeholder and consumption map to identify renewal risks, business priorities, technical dependencies, and expansion opportunities. I create a joint account plan with measurable outcomes, align internal product and support partners, and run regular executive reviews to address risk early while building a qualified upsell pipeline. How do you apply MEDDPICC in a complex CPaaS or SaaS sales cycle? I use MEDDPICC to validate measurable value, identify the economic buyer, confirm decision criteria and process, understand paper process, surface pain, secure an internal champion, and assess competition. I maintain these elements in the opportunity plan and use gaps to determine next actions rather than relying on optimistic forecasts. How would you identify expansion opportunities in a large communications-platform customer? I would analyze product usage, business growth signals, customer-experience priorities, support trends, and gaps between the current implementation and the customer's desired journeys. I would then validate the opportunity through discovery with business and technical stakeholders, quantify the expected value, and build a phased proposal tied to their strategic objectives. Tell us about a time you influenced technical and business executives with different priorities. In one enterprise cycle, technical leaders focused on reliability and integration effort while business leaders required a clear commercial outcome. I facilitated a shared discovery process, translated technical capabilities into agreed business metrics, involved solution experts early, and presented a mutual action plan that addressed both groups' concerns and moved the deal forward. How do you keep a revenue forecast accurate for a portfolio of large, complex accounts? I use defined stage-exit criteria, MEDDPICC evidence, close-plan milestones, customer-confirmed next steps, and regular inspection with account teams. I separate committed outcomes from upside, document risks and dependencies, and update forecast assumptions promptly when customer timelines, procurement, or technical validation changes. Opportunity details ## About this role. Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to[hundreds of thousands of businesses](https://customers.twilio.com/)and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to [remote-first work](https://www.twilio.com/en-us/blog/open-work), and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as our next Strategic Account Executive About the job Reporting to the Senior Strategic Account Executive, SEA, this position is needed to manage relationships with some of our largest current Communications platform customers who consume our messaging, voice and email services. You will be directly responsible for protecting and growing Twilio’s communications business across your assigned customers with a focus on South East Asia or South Asia enterprises. As a Strategic Account Executive, you will drive highly analytical and consultative sales cycles (upsell and cross sell) with customers that are running large scale, global, competitively sourced, compliance-heavy, use case-specific businesses. This role is cross functional dependent, and your success will depend on building deep partnerships across product management, finance, support, and operations. Responsibilities In this role, you’ll: * Manage and expand some of our most important customer accounts, including high growth technology, retail, eCommerce, Insurance and fintech companies. * Develop, drive, and execute account strategy to consistently deliver strong revenue, gross margin, and gross profit results. * Partner closely with other Twilio teams to identify new revenue opportunities within your account portfolio. * Serve on a cross-functional account team with representatives from product, finance, support, and services teams. * Run a disciplined forecast, consistently achieve goals, and present guidance to executive management. * Run highly consultative sales cycles with our largest customers with a focus on deep discovery, listening to customer needs and being an effective champion for their point of view in the organization Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn’t followed a traditional path, don’t let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! *Required: * More than 10 years of combined experience in major account or strategic sales, managing or leading quantitative, highly analytical products and solutions for customers. * Experience in supporting South East Asia or South Asia territories. * Accountable for relationship management, cross sells, upsells and solutions consulting. * Comfortable working with business and highly technical leaders, while influencing their understanding and building supportive partnerships. * Analytical account development strategy based on using data to find opportunities and prove value. * Demonstrated track record of managing business forecasts and financial models with use of MEDDPICC. * Entrepreneurial mindset with appetite to define processes and build programs. * Proven track record of developing, growing and delivering revenue & gross profit results, especially for large-scale and enterprise customers in Asia. * Excellent verbal and written communication skills. * Bachelor’s Degree or equivalent years of experience. Desired: * A Bachelor’s degree or equivalent experience * CDP & CPaaS experience is highly desirable * Experience selling SaaS/CPaaS/CDP solution selling to a technical and business audience * An understanding of the customer experience (CDP + CPaaS) business model * Experience managing high tech South East Asia enterprises Location This role will be remote, and based in Singapore Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 30% travel is anticipated to help you connect in-person in a meaningful way. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That’s why we seek out colleagues who embody our values — something we call [Twilio Magic](https://www.twilio.com/company/values). Additionally, we empower employees to build [positive change in their communities](https://twilio.org/support-and-resources/impact-fund) by supporting their volunteering and donation efforts. So, if you’re ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn’t what you’re looking for, [please consider other open positions.](https://www.twilio.com/company/jobs#open-positions) . Stay alert to recruitment fraud We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @[twilio.com](http://twilio.com) email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps. . Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law. Show more [Apply now >](https://jobicy.com/jobs/157922-senior-strategic-account-executive-sea.md) > Annual salary information is not provided for this position. 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