[All remote jobs](https://jobicy.com/jobs.md)[![Twilio logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2020/10/WRILS-201023175858-722503.jpg)](https://jobicy.com/company/twilio.md)[Twilio](https://jobicy.com/company/twilio.md) # Security Engineer, Incident Response Review the role, location requirements, compensation details, and application process before deciding whether this opportunity fits your next career move. [Apply for this job](#job-application)[View company](https://jobicy.com/company/twilio.md)ShareRemote from[UK](https://jobicy.com/job-region/uk.md), [Ireland](https://jobicy.com/job-region/ireland.md)SalaryUndisclosedDepartment[Cybersecurity](https://jobicy.com/categories/cybersecurity.md)EmploymentFull TimeExperienceSeniorPublished30 Oct 2026Apply before29 Nov 2026Listing views55Application actions3Application toolkit ## Make your next move. Prepare your resume, explore your fit, and draft a cover letter for this opportunity. AI Summary ## The role, at a glance. Twilio is hiring a Security Engineer to lead and support security incident response across its global cloud infrastructure, services, and applications. The role owns the incident lifecycle, including triage, containment, remediation, root-cause analysis, documentation, and post-incident improvements. It requires at least three years of production-cloud incident response experience, strong SIEM and SOAR capability, and expertise in major cloud environments such as AWS or GCP. The engineer will automate response processes, collaborate broadly with engineering and business teams, participate in an on-call rotation, and contribute to AI-assisted detection and threat-response practices. ## Role DNA A quick view of the complexity, pace, ownership and collaboration implied by the job description. ### Job Complexity 5/5EasyHard ### Pace & Pressure 5/5RelaxedFast-paced ### Autonomy Level 4/5GuidedFull ownership ### Communication Load 5/5IndependentCollaborative AI insightThis is a high-complexity security role involving live incident leadership across a large-scale cloud environment, on-call response, automation, and forensic triage. Success requires deep technical judgment under pressure as well as the ability to influence cross-functional stakeholders. ## Salary analysis Estimated compensation compared with the broader US market for similar roles. Estimated job median (per year)Market rate$145,000US market range (per year)$120k–$175k0$192.50k AI insightThe yearly pay period is inferred from the job context; it was not explicitly stated by the employer. Twilio does not disclose salary for this vacancy. The figures are estimated annual USD market compensation for a mid-level to senior cloud security incident-response engineer and are not employer-provided amounts. ## Core skills Skills and capabilities most closely associated with this opportunity. [Security incident response](https://jobicy.com/jobs?search_keywords=Security%20incident%20response.md)[Cloud security](https://jobicy.com/jobs?search_keywords=Cloud%20security.md)[SIEM platforms](https://jobicy.com/jobs?search_keywords=SIEM%20platforms.md)[SOAR automation](https://jobicy.com/jobs?search_keywords=SOAR%20automation.md)[AWS](https://jobicy.com/jobs?search_keywords=AWS.md)[GCP](https://jobicy.com/jobs?search_keywords=GCP.md)[Threat detection](https://jobicy.com/jobs?search_keywords=Threat%20detection.md)[Threat intelligence](https://jobicy.com/jobs?search_keywords=Threat%20intelligence.md)[Digital forensics](https://jobicy.com/jobs?search_keywords=Digital%20forensics.md)[Malware analysis](https://jobicy.com/jobs?search_keywords=Malware%20analysis.md)[Incident triage](https://jobicy.com/jobs?search_keywords=Incident%20triage.md)[Root cause analysis](https://jobicy.com/jobs?search_keywords=Root%20cause%20analysis.md)[Security runbooks](https://jobicy.com/jobs?search_keywords=Security%20runbooks.md)[AI security](https://jobicy.com/jobs?search_keywords=AI%20security.md) Sample interview questionsDescribe how you would manage a suspected credential-compromise incident in a cloud production environment.I would validate the alert and scope affected identities, review authentication and API activity, and immediately contain confirmed compromise through credential revocation, session invalidation, and access restrictions. I would preserve relevant evidence, identify lateral movement or data-access indicators, coordinate remediation with service owners, and document findings for a post-incident review. How have you used SIEM and SOAR technologies to improve incident response? I use SIEM platforms to correlate cloud, identity, endpoint, and application telemetry into high-confidence detections. In SOAR, I automate repeatable enrichment and containment steps such as reputation checks, asset context collection, ticket creation, notification, and carefully approved account or indicator blocking actions. What makes an effective security incident runbook? An effective runbook defines the triggering conditions, severity criteria, roles, evidence requirements, investigation workflow, containment options, communication paths, escalation criteria, and recovery validation. It should be practical during high-pressure events, version-controlled, and regularly tested and improved after incidents. How would you apply generative AI responsibly in security operations? I would use generative AI to summarize alerts, correlate evidence, suggest investigation hypotheses, and reduce analyst toil while maintaining human review for consequential decisions. Controls should include approved data handling, prompt-injection defenses, output validation, access controls, logging, and clear limits on autonomous actions. How do you communicate during a high-severity security incident? I provide concise, fact-based updates that distinguish confirmed facts, current impact, actions underway, risks, and next update times. I tailor technical detail to responders while ensuring business stakeholders understand customer impact, decisions needed, and the path to containment and recovery. Opportunity details ## About this role. Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to[hundreds of thousands of businesses](https://customers.twilio.com/)and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to [remote-first work](https://www.twilio.com/en-us/blog/open-work), and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Security Engineer, Incident Response About the job The Security Incident Response Team (SIRT) is looking for a Security Engineer who is passionate about solving Twilio’s mission of security and reliability by working across the organization to lead the technical response to security events and incidents across Twilio’s global infrastructure, services and applications by effectively conducting triage, containment, remediation and driving post-incident betterments. You will work within a team that partners with R&D Engineering and R&D Business teams to develop scalable processes and technical solutions. You will be a valued member of a team of deeply technical Security Engineers to focus on creating bespoke and standard Security response processes, enhancing our capabilities for threat mitigation and incident response, and then automating as much as you possibly can (and more)! You will help us to grow our global, scaled team and program. Responsibilities In this role, you’ll: * Lead and support the response to all security events and incidents across Twilio’s complex global infrastructure, services and applications. * Be responsible for documentation of incidents and projects you work on and craft best practices as runbooks and standard operating procedures to share knowledge across teams. * Work cross-collaboratively to understand and help solve challenges related to a broad spectrum of threat actors and activity. * Work to improve Twilio’s security and reliability posture by driving identified betterments from security events and incidents. * Rapidly acquire new technical skills and knowledge in a fast-paced, highly disruptive industry environment. * Own the security incident lifecycle, respond to incidents and participate in on-call rotation and participate in RCAs for security incidents. * Build, cultivate, and maintain positive relationships with internal customers to identify and facilitate solutions to increase the impact of the team’s work. * Provide mentorship, support, and care for the team in a way that enables long-term career development, happiness, and success at scale. Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn’t followed a traditional path, don’t let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! Required: * Proven experience: 3+ years of security incident response in a production-cloud environment * Subject-matter expert on security issues and technologies * Ability to utilize AI for comprehensive, complex security incident response activities delivering high fidelity detections * Advanced knowledge of service-oriented architectures, as well as experience with security tools and technologies fit for a cloud environment * Experience working across a technology stack on difficult security challenges and initiatives * Experience with SIEM platforms and the ability to extend their functionality * Experience with SOAR tools and automating manual security processes * Experience in either AWS, GCP, or other large cloud platform * Excellent written and verbal communication skills * Ability to influence and build effective working relationships with every level of the organization. Desired: * AI Model Security & Posture Management: Support Implementation of controls and safeguards to prevent AI vulnerabilities, such as prompt injections, model evasion, and data poisoning * AI-Driven Threat Response: Utilize GenAI and LLM-based security use cases to rapidly interpret alerts, reduce false positives, and contextualize threat data * Artifact & Evidence Triage: Collects intrusion artifacts and forensically sound images to analyze malware, trojans, and source code. * Threat Intelligence Integration: Monitors external vendor data and threat intelligence to analyze trends and proactively defend against emerging risks. Location This role will be remote, and based in Ireland or U.K. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That’s why we seek out colleagues who embody our values — something we call [Twilio Magic](https://www.twilio.com/company/values). Additionally, we empower employees to build [positive change in their communities](https://twilio.org/support-and-resources/impact-fund) by supporting their volunteering and donation efforts. So, if you’re ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn’t what you’re looking for, [please consider other open positions.](https://www.twilio.com/company/jobs#open-positions) . Stay alert to recruitment fraud We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @[twilio.com](http://twilio.com) email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps. . Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law. Show more [Apply now >](https://jobicy.com/jobs/157930-security-engineer-incident-response-2.md) > Annual salary information is not provided for this position. 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