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# Technical Partnerships Manager

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[Apply for this job](#job-application)[View company](https://jobicy.com/company/apaleo.md)ShareRemote from[Germany](https://jobicy.com/job-region/germany.md)SalaryUndisclosedDepartment[Technical Support](https://jobicy.com/categories/technical-support.md)EmploymentFull TimeExperienceOpen levelPublished30 Oct 2026Apply before29 Nov 2026Listing views41Application actions1Application toolkit

## Make your next move.

Prepare your resume, explore your fit, and draft a cover letter for this opportunity.

AI Summary

## The role, at a glance.

Apaleo is hiring a Technical Partnerships Manager to guide hospitality technology partners from integration onboarding through go-live and ongoing optimization. The role combines API enablement, partner support, integration certification, monitoring, documentation, and coordination with product and commercial teams. The successful candidate needs hospitality or travel-tech domain knowledge, confidence in technical discussions, and the ability to translate between developers and business stakeholders. This is a non-commercial, partner-facing technical role with substantial ownership across an integration ecosystem. Remote work is available as an option alongside office or hybrid work in Munich or Berlin.

## Role DNA

A quick view of the complexity, pace, ownership and collaboration implied by the job description.

### Job Complexity

4/5EasyHard

### Pace & Pressure

4/5RelaxedFast-paced

### Autonomy Level

4/5GuidedFull ownership

### Communication Load

5/5IndependentCollaborative

AI insightThe position requires rapid context switching across partners, APIs, integration incidents, technical documentation, and internal stakeholder needs. It demands enough technical fluency to diagnose integration issues while maintaining strong partner relationships without being a hands-on engineering role.

## Salary analysis

Estimated compensation compared with the broader US market for similar roles.

Estimated job median (per year)Market rate$95,000US market range (per year)$85k–$110k0$121.00k

AI insightThe yearly pay period is inferred from the job context; it was not explicitly stated by the employer. No employer salary is disclosed. The annual USD figures are reasonable AI estimates for a mid-level technical partnerships and integration-management role, not verified employer compensation.

## Core skills

Skills and capabilities most closely associated with this opportunity.

[Partner onboarding](https://jobicy.com/jobs?search_keywords=Partner%20onboarding.md)[API integrations](https://jobicy.com/jobs?search_keywords=API%20integrations.md)[Hospitality technology](https://jobicy.com/jobs?search_keywords=Hospitality%20technology.md)[REST APIs](https://jobicy.com/jobs?search_keywords=REST%20APIs.md)[OAuth](https://jobicy.com/jobs?search_keywords=OAuth.md)[Webhooks](https://jobicy.com/jobs?search_keywords=Webhooks.md)[Technical documentation](https://jobicy.com/jobs?search_keywords=Technical%20documentation.md)[Integration certification](https://jobicy.com/jobs?search_keywords=Integration%20certification.md)[Datadog](https://jobicy.com/jobs?search_keywords=Datadog.md)[Log monitoring](https://jobicy.com/jobs?search_keywords=Log%20monitoring.md)[Technical troubleshooting](https://jobicy.com/jobs?search_keywords=Technical%20troubleshooting.md)[Stakeholder management](https://jobicy.com/jobs?search_keywords=Stakeholder%20management.md)[Customer support](https://jobicy.com/jobs?search_keywords=Customer%20support.md)[Cross-functional collaboration](https://jobicy.com/jobs?search_keywords=Cross-functional%20collaboration.md)[Hotel distribution systems](https://jobicy.com/jobs?search_keywords=Hotel%20distribution%20systems.md)

Sample interview questionsHow would you guide a new partner from initial contact through to a successful integration go-live?I would start by clarifying the partner’s use case, target customers, data flows, and technical capabilities. Then I would set clear integration milestones, provide relevant API documentation and examples, review early implementation choices, test against certification requirements, and maintain a structured issue log through launch. After go-live, I would monitor performance and collect feedback to identify improvements.

How would you explain an API integration issue to a non-technical hotel partner?

I would avoid jargon and describe the business impact first, such as a reservation or rate update not reaching the intended system. I would explain what is happening, what information we need to investigate it, the expected resolution path, and any temporary workaround. I would keep the partner updated in plain language until the issue is resolved.

What would you examine when a partner reports intermittent failures in API requests?

I would review request and response logs, error codes, timestamps, authentication status, rate limits, payload validity, and recent API or partner-side changes. I would use monitoring tools such as Datadog to identify patterns by endpoint, tenant, or time period. Based on the evidence, I would reproduce the issue where possible and coordinate with the appropriate engineering team or partner contact.

How do PMS, channel managers, booking engines, and payment systems interact in a hotel technology ecosystem?

A PMS typically acts as the operational system of record for property, guest, reservation, and inventory data. Channel managers distribute availability and rates to external channels, booking engines support direct reservations, and payment platforms process and reconcile transactions. Reliable integrations must maintain accurate data flow, handle timing and status changes, and prevent inconsistencies across these systems.

How would you balance a partner’s commercial request with technical limitations or platform standards?

I would first understand the underlying business objective and assess the request against API capabilities, security, scalability, and certification standards. If the requested approach is not suitable, I would explain the constraint clearly and propose a practical alternative that meets as much of the need as possible. I would also document recurring gaps and share them with product teams as evidence for future prioritization.

Opportunity details

## About this role.

### About Apaleo

Apaleo is the world’s most open, API-first property management platform powering the next generation of hospitality operations. Its modular, AI-powered infrastructure enables hoteliers to customise their tech stack, automate routine work, and deliver seamless, personalised guest experiences, powered by best-in-class apps and autonomous AI agents that adapt to every stay.

Every great integration starts with a conversation. As a Technical Partnerships Manager, you are the person partners talk to when they want to build on Apaleo. You will help partners, from early-stage startups to large corporates, build integrations that work well for hotels. You will explain our APIs, review how partners have built their use case and show them what good looks like. You will work with CTOs, product managers and developers, switching context quickly and enjoying the technical detail. This is a technical, partner-facing role, not a commercial one.

### What you’ll do

* Onboard new integration partners and guide them from first contact to go-live
* Explain how Apaleo works and how partners can best use our APIs for their use case
* Certify apps for the Apaleo Store, review how they are built and recommend improvements
* Help partners improve both the business and technical logic of their integrations
* Monitor partner API performance, using tools like Datadog, and spot issues before they become problems
* Resolve support tickets from partners, and escalations from customers about integrations
* Tell partners when our API changes and help them adapt
* Write and update our developer documentation, including guides that show what a good integration looks like
* Reach out to potential partners where demand exists, for example French partners as our sales team expands into France
* Share technical requirements and business opportunities from partner work with product, marketing, business development and customer success

### What you’ll bring

Essential

* Experience in hospitality or travel tech, in any role from customer success to revenue management or reservations.
* Understanding of the hotel tech ecosystem: PMS, channel managers, booking engines, payments and distribution, and how data flows between them
* A clear grasp of what an API is, and the confidence to join technical conversations with developers. “I don’t know, let me find out” is the right attitude
* Technical curiosity. You don’t need to write code, but you enjoy digging into why something broke
* The ability to explain technical topics to non-technical people, and commercial topics to engineers
* Experience managing technology partners or similar external stakeholders
* A proactive mindset, and the ability to switch context quickly

Nice to have

* Basic knowledge of REST, OAuth and webhooks
* Experience with log management or monitoring tools such as Datadog
* Experience with a marketplace or app store programme
* Experience with certification or QA processes for integrations
* German or French

You don’t need to tick every box. If you have a strong hospitality or travel tech background and the curiosity to go deeper into technology, we want to hear from you.

### What We Offer

### Culture & Growth

* A Diverse & International Team: Work alongside passionate professionals from over 20 nationalities, bringing unique cultural perspectives, backgrounds, and experiences to shape the future of hospitality tech.
* Growth & Development: As we scale, so do your opportunities. You’ll benefit from 360° feedback reviews, a dedicated learning budget, and plenty of chances to take on more responsibility. Our evolving career framework ensures you have increasing opportunities to learn new skills, advance your career, and make an impact.
* Autonomy & Ownership: Great ideas can come from anywhere. We empower you to take responsibility, make decisions, and contribute directly in an environment built on trust, transparency, and collaboration.
* Shape the Future of Hospitality Tech: Be part of a fast-growing scale-up transforming the hospitality industry. From day one, your work drives real impact and you’ll have the freedom to bring your ideas to life.
* Competitive & Fair Compensation: We believe great work deserves great pay. Our salaries are competitive and guided by benchmarking data to ensure fairness across all roles and teams. We make sure to recognize and reward performance and contribution.

### Perks & Lifestyle

* Flexible & Remote Work Options: We focus on results, not clocking hours. You can work from home, the office or in a hybrid setup, with flexibility to adapt your schedule as long as it makes sense for your role, your team and our business.
* Free Public Transport: Travel across Germany with ease using our fully covered Deutschland Ticket.
* Team Connection: Strong connections fuel collaboration. We celebrate and connect through regular team dinners, company meetups, Oktoberfest celebrations, Christmas parties, and other offsite events.
* Paid Time Off: Enjoy 30 days of vacation to fully disconnect, recharge, and return inspired.
* Health & Wellbeing: Prioritize your health with access to hundreds of gyms, fitness studios, and wellness options through our EGYM Wellpass membership.

How you make an impact joining Apaleo: Joining Apaleo means more than just taking on a role it’s about driving real change in the hospitality industry. Your contributions will directly shape our innovative platform, influence company-wide decisions, and help redefine the future of hospitality tech. At Apaleo, your voice matters, your ideas are valued, and your impact is tangible. Be part of a team where your work fuels progress, collaboration sparks innovation, and growth is a shared journey.

We are proud to be an Equal Opportunity and Affirmative Action Employer, committed to fostering a diverse, inclusive, and welcoming workplace. We encourage applications from individuals of all backgrounds, regardless of race, color, religion, gender identity or expression, sex, national origin, age, marital status, disability, or any other characteristic protected by applicable law. Your personal data will be handled with the utmost care and in compliance with GDPR and relevant data protection regulations. We celebrate differences and believe that diversity enriches our team and drives innovation.

Show more

[Apply now >](https://jobicy.com/jobs/157964-technical-partnerships-manager.md)

>  Annual salary information is not provided for this position. Explore salary ranges for similar roles in our [Salary Directory ›](https://jobicy.com/salaries.md)

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