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# AI & Automation Analyst

Review the role, location requirements, compensation details, and application process before deciding whether this opportunity fits your next career move.

[Apply for this job](#job-application)[View company](https://jobicy.com/company/upguard.md)ShareRemote from[Australia](https://jobicy.com/job-region/australia.md)SalaryUndisclosedDepartment[Product & Operations](https://jobicy.com/categories/management.md)EmploymentFull TimeExperienceSeniorPublished30 Oct 2026Apply before29 Nov 2026Listing views46Application actions1Application toolkit

## Make your next move.

Prepare your resume, explore your fit, and draft a cover letter for this opportunity.

AI Summary

## The role, at a glance.

UpGuard is seeking an AI & Automation Analyst to discover business processes, translate findings into clear requirements, and implement practical AI-enabled workflow improvements. The role combines business analysis, process redesign, stakeholder discovery, and hands-on work with Claude Skills, connectors, and n8n automations. The analyst will build and maintain the A2 team’s shared AI harness, including operating context, systems documentation, ownership information, and reusable workflows. Success depends on independently prioritising high-impact automation opportunities, measuring time savings, and partnering effectively with technical and non-technical teams. This is a fully remote Australian role with no mandatory office attendance.

## Role DNA

A quick view of the complexity, pace, ownership and collaboration implied by the job description.

### Job Complexity

4/5EasyHard

### Pace & Pressure

4/5RelaxedFast-paced

### Autonomy Level

4/5GuidedFull ownership

### Communication Load

5/5IndependentCollaborative

AI insightThe position requires converting ambiguous cross-functional workflows into measurable, AI-enabled operating models while keeping pace with rapidly evolving tools. It also demands enough technical fluency to build lightweight automations and enough business judgement to know when to escalate work to engineers.

## Salary analysis

Estimated compensation compared with the broader US market for similar roles.

Estimated job median (per year)Market rate$105,000US market range (per year)$85k–$130k0$143k

AI insightThe yearly pay period is inferred from the job context; it was not explicitly stated by the employer. No employer salary was disclosed. The yearly cadence is inferred from the full-time professional role, and the USD figures are estimated market guidance rather than employer-provided compensation.

## Core skills

Skills and capabilities most closely associated with this opportunity.

[Business analysis](https://jobicy.com/jobs?search_keywords=Business%20analysis.md)[Process discovery](https://jobicy.com/jobs?search_keywords=Process%20discovery.md)[Process mapping](https://jobicy.com/jobs?search_keywords=Process%20mapping.md)[Workflow automation](https://jobicy.com/jobs?search_keywords=Workflow%20automation.md)[n8n](https://jobicy.com/jobs?search_keywords=n8n.md)[AI tools](https://jobicy.com/jobs?search_keywords=AI%20tools.md)[Requirements gathering](https://jobicy.com/jobs?search_keywords=Requirements%20gathering.md)[Stakeholder interviewing](https://jobicy.com/jobs?search_keywords=Stakeholder%20interviewing.md)[Claude Skills](https://jobicy.com/jobs?search_keywords=Claude%20Skills.md)[Connector configuration](https://jobicy.com/jobs?search_keywords=Connector%20configuration.md)[Python](https://jobicy.com/jobs?search_keywords=Python.md)[JavaScript](https://jobicy.com/jobs?search_keywords=JavaScript.md)[SQL](https://jobicy.com/jobs?search_keywords=SQL.md)[Git](https://jobicy.com/jobs?search_keywords=Git.md)[Markdown](https://jobicy.com/jobs?search_keywords=Markdown.md)

Sample interview questionsHow would you approach discovering and improving a workflow that a stakeholder says is too slow?I would begin by interviewing and shadowing the people performing the work, then document the current process, inputs, decisions, systems, handoffs, exceptions, and time spent. I would identify root causes rather than automate every existing step, design a future-state workflow, and validate it with users before prioritising a lightweight automation or engineering specification.

Describe how you would decide whether to build an automation yourself or hand it to engineering.

I would assess risk, complexity, data sensitivity, required reliability, integration maturity, and expected scale. I would build low-risk, reversible workflows using approved tools when they can be tested and maintained by the team; for production-critical, complex, or security-sensitive work, I would create a precise specification with requirements, edge cases, acceptance criteria, and expected business impact.

What would you include in an AI team harness or operating brain?

I would include team goals, ways of working, tool and system documentation, project status, ownership, key decisions, templates, conventions, reusable prompts or Skills, integration guidance, and a change log. The content should be easy to navigate, have clear owners, and be reviewed regularly so both an AI assistant and a new team member can use reliable current context.

How would you measure the impact of an automation?

I would establish a baseline before release, such as cycle time, manual effort, error rate, throughput, or response time. After rollout, I would compare the same measures over a defined period, account for adoption and quality outcomes, and report both quantitative savings and user feedback to guide further investment.

How do you keep discovery sessions focused when stakeholders raise many unrelated issues?

I would set a clear objective and agenda at the start, use targeted questions tied to the workflow being mapped, and distinguish current-process facts from solution ideas. I would maintain a visible parking lot for valuable but out-of-scope topics, summarise decisions and open questions during the session, and confirm the resulting requirements with participants afterward.

Opportunity details

## About this role.

### Who are we?

At UpGuard, we are replacing manual security bottlenecks with AI-driven precision. Fresh off a US$75M Series C, we are scaling our infrastructure to process 100 billion risk signals daily. This isn’t just growth; it’s a total reimagining of how the world manages cyber risk.

We build the Cyber Risk Posture Management (CRPM) platform that security teams actually love. By integrating security ratings, threat intel, and agentic AI, we empower organisations to stay ahead of an ever evolving attack surface.

We aren’t just building another tool; we’re defining a category. We provide the autonomy to ship world-class technology and the resources to do it at a global scale.

### Where does this role fit in?

A2 (Automation & AI) is UpGuard’s central team for getting value out of AI and automation. We discover how work actually happens across the business, build the automations and AI tools that make it faster, and help every team run them on their own. Demand is growing faster than the team, so we need an AI & Automation Analyst to help us keep up.

As an AI & Automation Analyst, you’ll be a business analyst first, with a hands-on streak. Working day to day with our lead analyst, you’ll map how other teams really work, rethink those processes for the era of AI, and turn that into clear requirements. Our engineers handle the complex builds; you’ll take the quick, simple ones off their plate. You’ll also reshape how A2 itself works, starting with the team’s AI harness: the shared context, Skills, connectors and light automations that let the team work in new ways, not just faster ones. It’s a role for someone who learns fast, communicates clearly and wants to be at the front of how AI changes the way

### What will you do?

*

Run process discovery with the lead analyst: interviewing and shadowing teams, mapping how work actually happens (as-is and to-be), and turning it into clear requirements.

*

Build the team’s operating brain. Create and own the A2 harness, a single source of truth that gives an AI assistant or a new hire everything they need from day one: ways of working, systems, conventions, active projects, and who owns what. Done well, it becomes the foundation every future AI tool on the team is built on.

*

Reimagine how work gets done. Don’t just automate today’s process: question every step, cut what’s no longer needed, and redesign how the team works with AI built in from the start. Then choose the Skills, connectors and automations that make the new way of working stick.

*

Execute, don’t just recommend. Build Claude Skills, connector setups, and n8n workflows yourself. When something needs production-grade engineering, write the spec that gets it built.

*

Estimate business impact of each automation that is developed and prioritise workflows that need to be released to wider org to drive business

*

Keep the way we work evolving. AI tools change month to month, so regularly revisit the harness and the team’s processes, retire what’s outdated, and bring in what’s newly possible.

*

In your first few months, you will:

interview every A2 team member about where their time goes, and shadow discovery sessions with the lead analyst

*

launch the first version of the A2 harness and get the team using it daily

*

take your first process map from start to finish on your own

*

ship two or three Skills, connectors or automations, with before/after time measured

### What will you bring?

*

AI fluency. You already use AI tools daily, beyond basic chat: projects, custom instructions, Skills/GPTs/Gems, connectors or MCP.

*

Excellent verbal and written communication skills. You can interview a finance lead in the morning and write a clear spec or README in the afternoon.

*

Critical thinking and problem-solving skills to break a messy business problem into steps and spot what’s worth fixing.

*

The ability to steer a conversation: keep discovery sessions focused and on topic so they don’t drift into side details, and come out with requirements that reflect what people actually need, not just what they ask for.

*

Self-motivated and eager to continuously learn and adapt to new tools and technologies.

*

The ability to work collaboratively across multiple teams.

### What will give you an edge?

*

Experience with automation tools such as n8n, Zapier or Make

*

Comfortable with Git, Markdown and the command line, or with Claude Code

*

Some scripting (Python or JavaScript) or SQL

*

Experience with process mapping (swimlanes, BPMN) or business analysis

*

Experience with tools such as Asana, Notion and Google Workspace

What’s in it for you?

*

Monthly Lifestyle subsidy: Use this for financial, physical, and mental well-being

*

WFH set-up allowance: To ensure you have the right environment to work in, we will help you get set up within your first 3 months at UpGuard

*

$1500 USD annual Learning & Development allowance: To support your career development, all team members will be able to expense development opportunities against this allowance

*

Annual leave: PTO plus two additional UpGuardian leave days to give you time to recharge your batteries.

*

18 weeks paid Parental Leave: Irrespective of parenting role

*

Personal Leave Allowance: This includes sick & carer’s leave

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Fully remote working environment: While we have physical offices in Sydney & Hobart, we do not mandate compulsory attendance

*

Top-spec hardware: All team members will be provided with top-spec laptops for their role

*

Generative AI subsidy: UpGuard provides paid subscriptions for all team members to access generative AI tools to support their work

UpGuard is a Certified Great Place to Work® in the US, Australia, UK and India, establishing its position as a leading global technology employer. 99% of team members agree that UpGuard is a great place to work! Apply now to find out why!

As an Equal Employment Opportunity and Affirmative Action Employer, qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.

Please Note: Not all roles can be performed from the United States. Please check your specific job listing to confirm its advertised location. If the role you are applying for is listed as based in the US, we are currently only able to support hiring in the following locations: CA, CO, FL, IL, MA, MD, MO, OR, PA, TX, WA, and DC.

Before starting work with us, you will need to undertake a national police history check and reference checks.

Show more

[Apply now >](https://jobicy.com/jobs/158081-ai-automation-analyst.md)

>  Annual salary information is not provided for this position. Explore salary ranges for similar roles in our [Salary Directory ›](https://jobicy.com/salaries.md)

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