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# Americas Sales Business Partner Manager

Review the role, location requirements, compensation details, and application process before deciding whether this opportunity fits your next career move.

[Apply for this job](#job-application)[View company](https://jobicy.com/company/twilio.md)ShareRemote from[USA](https://jobicy.com/job-region/usa.md)SalaryUSD 116,960–171,900 / yrDepartment[Product & Operations](https://jobicy.com/categories/management.md)EmploymentFull TimeExperienceDirectorPublished31 Oct 2026Apply before30 Nov 2026Listing views51Application actions5Application toolkit

## Make your next move.

Prepare your resume, explore your fit, and draft a cover letter for this opportunity.

AI Summary

## The role, at a glance.

Twilio is hiring a senior Sales Business Partner Manager to act as a sales-operations partner to Americas GTM leadership. The role translates sales strategy into operating plans, manages forecasting and pipeline health, and supports territory, quota, headcount, and annual-planning processes. It requires substantial experience in enterprise software sales operations and direct partnership with senior sales leaders. The manager will coordinate closely with strategic operations, compensation, analytics, enablement, finance, HR, marketing, and product teams. This is a US-remote role, with occasional travel for project, team, or customer meetings.

## Role DNA

A quick view of the complexity, pace, ownership and collaboration implied by the job description.

### Job Complexity

4/5EasyHard

### Pace & Pressure

4/5RelaxedFast-paced

### Autonomy Level

4/5GuidedFull ownership

### Communication Load

5/5IndependentCollaborative

AI insightThis is a senior, high-impact business partnering role supporting large-scale sales leadership and requiring command of GTM planning, forecasting, and operational rhythms. Success depends on influencing executives and aligning multiple cross-functional teams amid changing business priorities.

## Salary analysis

Estimated compensation compared with the broader US market for similar roles.

Estimated job median (per year)Market rate$144,430US market range (per year)$120k–$175k0$192.50k

AI insightThe yearly pay period is inferred from the job context; it was not explicitly stated by the employer. Twilio discloses location-based estimated pay ranges of $116,960–$171,900 USD. The annual period is inferred from the range magnitude, US location, and senior full-time sales-operations scope; it is not explicitly stated in the posting. Estimated US market compensation for comparable senior sales operations business-partner roles is approximately $120,000–$175,000 USD per year.

## Core skills

Skills and capabilities most closely associated with this opportunity.

[Sales operations](https://jobicy.com/jobs?search_keywords=Sales%20operations.md)[Go-to-market strategy](https://jobicy.com/jobs?search_keywords=Go-to-market%20strategy.md)[Sales forecasting](https://jobicy.com/jobs?search_keywords=Sales%20forecasting.md)[Pipeline management](https://jobicy.com/jobs?search_keywords=Pipeline%20management.md)[Territory planning](https://jobicy.com/jobs?search_keywords=Territory%20planning.md)[Sales compensation strategy](https://jobicy.com/jobs?search_keywords=Sales%20compensation%20strategy.md)[Quota operationalization](https://jobicy.com/jobs?search_keywords=Quota%20operationalization.md)[Annual planning](https://jobicy.com/jobs?search_keywords=Annual%20planning.md)[Business performance analysis](https://jobicy.com/jobs?search_keywords=Business%20performance%20analysis.md)[Executive reporting](https://jobicy.com/jobs?search_keywords=Executive%20reporting.md)[Cross-functional leadership](https://jobicy.com/jobs?search_keywords=Cross-functional%20leadership.md)[Strategic planning](https://jobicy.com/jobs?search_keywords=Strategic%20planning.md)[Sales segmentation](https://jobicy.com/jobs?search_keywords=Sales%20segmentation.md)[Stakeholder management](https://jobicy.com/jobs?search_keywords=Stakeholder%20management.md)

Sample interview questionsHow have you improved forecast accuracy for a sales organization?I establish clear stage definitions, inspect pipeline quality and conversion trends, and create a consistent forecast cadence with sales leaders. I combine quantitative leading indicators with structured deal reviews, document risks, and track forecast variance to improve accountability and predictability over time.

Describe your approach to territory and quota planning.

I begin with market potential, account segmentation, historical productivity, capacity assumptions, and coverage gaps. I partner with sales leadership and finance to model scenarios, assess fairness and attainability, and operationalize the final design through clear ownership, systems updates, and communications.

How would you challenge a senior sales leader who disagrees with your analysis?

I would first understand the business context behind their perspective, then present the data, assumptions, and alternative scenarios clearly. I would focus the discussion on shared business outcomes, invite validation of the inputs, and recommend a practical decision or experiment rather than positioning the analysis as a fixed conclusion.

What metrics would you include in a monthly business review for a regional sales VP?

I would include bookings and revenue performance versus plan, pipeline coverage, stage conversion, forecast accuracy, sales capacity and productivity, territory health, deal aging, key risks, and actions required. The review should distinguish leading indicators from lagging results and end with clear decisions and owners.

Tell us about a cross-functional initiative you led through ambiguity.

In an ambiguous initiative, I define the objective, stakeholders, decision rights, milestones, and baseline metrics early. I use a regular operating cadence to surface risks, resolve dependencies, and keep teams aligned, while adapting the plan as new information emerges.

Opportunity details

## About this role.

Who we are

At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to[hundreds of thousands of businesses](https://customers.twilio.com/)and empower millions of developers worldwide to craft personalized customer experiences.

Our dedication to [remote-first work](https://www.twilio.com/en-us/blog/open-work), and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.

Hiring and how we work

We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!

Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.

See yourself at Twilio

Join the team as Twilio’s next Americas Sales Business Partner Manager.

About the job

We are seeking an Americas Sales Business Partner Manager (SBP) to serve as the right hand Sales Ops leader to leaders across the Americas Sales organization. In this role, you will be instrumental in ensuring alignment between sales strategy and execution, fostering collaboration across teams, and driving operational excellence that accelerates growth and delivers measurable results for your verticals. The ideal candidate is a hands-on Sales Operations leader with deep go-to-market (GTM) and enterprise-scale software/tech experience in sales strategy. Success requires tight alignment and collaboration with your peer Sales Operations functional leaders ( Strategic Operations, Sales Compensation, GTM Initiatives and GTM Analytics, GTM Enablement) and company-wide cross-functional teams such as HR, finance, marketing, product and more.

Responsibilities

In this role, you’ll:

* Be the Business partner to GTM leaders; challenge the status quo.
* Shape & execute business strategy to address risks / obstacles / opportunities.
* Translate strategy into actionable operational plans & execute.
* Be the Voice of sales in cross-functional initiatives.
* Execute operational cadences at the Vertical/Segment level supporting a Regional VP of Sales
* Manage forecast and pipeline health; drive predictability for month/quarter/year.
* Provide business performance insights; facilitate decision-making.
* Produce recurring & ad hoc exec business updates.
* Engage & deliver on localized planning & sales ops activities (e.g. headcount, Annual Planning, New Year Readiness, Account Movements, Territory & Quota operationalization) in alignment with Strategic Operations peer function.

Qualifications

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn’t followed a traditional path, don’t let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

*Required:

* 6+ years of experience in sales operations, sales, strategy consulting; minimum 2+ years directly partnering with senior software/tech sales leaders ($1B+ sales orgs).
* Proficiency in sales planning and operations including sales coverage, segmentation, territory planning, sales compensation strategy and executing a rhythm of business (MBRs, QBRs, etc).
* Problem-solving, communication and interpersonal skills with ability to influence and align senior leadership and teams.
* Bachelor’s Degree or equivalent years’ of experience; graduate degree a plus.

Location

This role will be remote, but is not eligible to be hired in CA, CT, NJ, NY, PA, WA.

Travel

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.

What We Offer

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Compensation

The estimated pay ranges for this role are as follows:

* Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $116,960 – $146,200.
* Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $123,760 – $154,700.
* Based in the San Francisco Bay area, California: $137,520 – $171,900.
* This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.

The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.

Application deadline information

Applications for this role are intended to be accepted until November 20, 2026, but may change based on business needs.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That’s why we seek out colleagues who embody our values — something we call [Twilio Magic](https://www.twilio.com/company/values). Additionally, we empower employees to build [positive change in their communities](https://twilio.org/support-and-resources/impact-fund) by supporting their volunteering and donation efforts.

So, if you’re ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn’t what you’re looking for, [please consider other open positions.](https://www.twilio.com/company/jobs#open-positions)

.

Stay alert to recruitment fraud

We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @[twilio.com](http://twilio.com) email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.

.

Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Show more

[Apply now >](https://jobicy.com/jobs/158143-americas-sales-business-partner-manager.md)

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