[All remote jobs](https://jobicy.com/jobs.md)[![Twilio logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2020/10/WRILS-201023175858-722503.jpg)](https://jobicy.com/company/twilio.md)[Twilio](https://jobicy.com/company/twilio.md) # Commercial Finance Manager, Carrier Relations Review the role, location requirements, compensation details, and application process before deciding whether this opportunity fits your next career move. [Apply for this job](#job-application)[View company](https://jobicy.com/company/twilio.md)ShareRemote from[USA](https://jobicy.com/job-region/usa.md)SalaryUSD 96,640–142k / yrDepartment[Finance & Accounting](https://jobicy.com/categories/accounting-finance.md)EmploymentFull TimeExperienceDirectorPublished31 Oct 2026Apply before30 Nov 2026Listing views67Application actions3Application toolkit ## Make your next move. Prepare your resume, explore your fit, and draft a cover letter for this opportunity. AI Summary ## The role, at a glance. Twilio is seeking a senior commercial finance manager to act as the strategic finance partner for carrier supplier negotiations and wholesale transactions. The role evaluates pricing, margins, volume commitments, payment terms, regulatory pass-through fees, cash flow, and nonstandard commercial risks. It also owns Deal Desk Finance process design, including standardized models, approval guardrails, Salesforce workflow requirements, and post-signature performance monitoring. Success requires independent financial judgment, executive-level communication, and the ability to coach analysts while influencing cross-functional stakeholders. Telecommunications, CPaaS, carrier pricing, or wholesale messaging and voice experience is strongly preferred. ## Role DNA A quick view of the complexity, pace, ownership and collaboration implied by the job description. ### Job Complexity 5/5EasyHard ### Pace & Pressure 4/5RelaxedFast-paced ### Autonomy Level 5/5GuidedFull ownership ### Communication Load 5/5IndependentCollaborative AI insightThis is a high-stakes senior individual-contributor role involving complex supplier economics, ambiguous deal structures, and executive approval decisions. The manager must independently model risk and influence negotiations across Finance, Carrier Relations, Operations, and Systems. ## Salary analysis Estimated compensation compared with the broader US market for similar roles. Estimated job median (per year)Market rate$119,320US market range (per year)$115k–$155k0$170.50k AI insightThe yearly pay period is inferred from the job context; it was not explicitly stated by the employer. The employer discloses location-based estimated pay ranges of $96,640–$142,000 USD. The annual cadence is inferred from the scale of compensation for a full-time US commercial finance management role, rather than explicitly stated. A reasonable estimated US market range for this senior commercial finance and deal-desk role is $115,000–$155,000 USD annually. ## Core skills Skills and capabilities most closely associated with this opportunity. [Commercial finance](https://jobicy.com/jobs?search_keywords=Commercial%20finance.md)[Financial modeling](https://jobicy.com/jobs?search_keywords=Financial%20modeling.md)[Deal desk management](https://jobicy.com/jobs?search_keywords=Deal%20desk%20management.md)[Supplier negotiations](https://jobicy.com/jobs?search_keywords=Supplier%20negotiations.md)[Carrier relations](https://jobicy.com/jobs?search_keywords=Carrier%20relations.md)[Pricing analysis](https://jobicy.com/jobs?search_keywords=Pricing%20analysis.md)[Margin analysis](https://jobicy.com/jobs?search_keywords=Margin%20analysis.md)[Cash flow analysis](https://jobicy.com/jobs?search_keywords=Cash%20flow%20analysis.md)[Risk assessment](https://jobicy.com/jobs?search_keywords=Risk%20assessment.md)[Scenario planning](https://jobicy.com/jobs?search_keywords=Scenario%20planning.md)[Salesforce workflows](https://jobicy.com/jobs?search_keywords=Salesforce%20workflows.md)[Oracle financial systems](https://jobicy.com/jobs?search_keywords=Oracle%20financial%20systems.md)[Executive communication](https://jobicy.com/jobs?search_keywords=Executive%20communication.md)[Process improvement](https://jobicy.com/jobs?search_keywords=Process%20improvement.md)[Analyst coaching](https://jobicy.com/jobs?search_keywords=Analyst%20coaching.md) Sample interview questionsHow would you evaluate the financial attractiveness and risk of a carrier agreement with volume commitments and nonstandard pricing?I would build a driver-based model covering traffic volume, routing mix, unit rates, pass-through costs, payment terms, minimum commitments, and downside scenarios. I would test sensitivities around volume shortfalls, rate changes, and mix shifts, then recommend negotiation guardrails and approval conditions based on margin, cash-flow, and exposure thresholds. Describe how you would communicate a financially unattractive but strategically important deal to executives. I would clearly separate the quantified financial downside from the strategic rationale, present a small set of decision-ready options, and identify the terms that could reduce risk. My recommendation would state the required mitigations, such as caps, phased commitments, pricing floors, or exit rights, so leadership can make an informed trade-off. What controls would you introduce when building or improving a Deal Desk Finance process? I would define required inputs, standardized financial models, materiality thresholds, review owners, approval matrices, exception documentation, and post-signature tracking. I would also create audit-friendly workflow stages in Salesforce or a comparable system and use recurring deal themes to improve policies and templates. How do you validate assumptions in a model when negotiating data is incomplete or uncertain? I identify the assumptions with the greatest impact, triangulate them using historical performance and operational input, and explicitly label uncertainty. I then model base, downside, and upside cases, establish decision thresholds, and recommend terms that protect the company if uncertain assumptions do not materialize. How would you coach senior analysts to improve their financial judgment, not just their models? I would review both the technical model and the recommendation narrative, asking analysts to articulate key risks, trade-offs, and decision implications. Over time, I would provide reusable frameworks, calibrate materiality judgments through real deal reviews, and progressively give them ownership of executive-facing recommendations. Opportunity details ## About this role. Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to[hundreds of thousands of businesses](https://customers.twilio.com/)and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to [remote-first work](https://www.twilio.com/en-us/blog/open-work), and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Commercial Finance Manager, Carrier Relations About the job Join the Finance team supporting carrier supplier negotiations and wholesale trading transactions. In this role, you will lead the financial assessment of complex agreements, shape commercially sound deal structures, and deliver clear recommendations to executive decision-makers. While Carrier Relations leads the direct supplier negotiations, you will serve as their strategic Finance partner—owning the deal economics, mitigating financial risk, and ensuring approval quality. Responsibilities In this role, you’ll: * Lead financial diligence for complex and high-value carrier agreements and relevant wholesale transactions across, including those with nonstandard commercial structures. Evaluate pricing, margin, regulatory pass-through fees, commitments, payment terms, cash flow impacts, and other sources of financial exposure. * Build and review deal models and scenarios that show how proposed terms perform under changes in volume, traffic mix, rates, and other key assumptions. Recommend structures and negotiation guardrails based on the analysis. * Partner with Carrier Relations, Routing Operations, and other stakeholders to drive resolution of financial deal decisions, document trade-offs, and move deals through the appropriate approval path. Escalate material exceptions to executive committees with a clear recommendation. * Own the design and continuous improvement of the Deal Desk Finance process, including required inputs, review steps, approval guardrails, exception handling, and handoffs. Establish standardized deal models and analysis practices, and define business requirements for Salesforce or other enterprise workflows. Partner with Systems and business teams on solution design, testing, and adoption. * Track key commitments and deal assumptions after signature, identify emerging exposure, and use actual performance to improve future deal decisions and guardrails. * Identify recurring deal themes, risks, and opportunities, and translate them into practical improvements to policy, process, and commercial strategy. * Coach senior analysts on modeling, financial judgment, and executive recommendations. Partner with the Finance Director to build and refine how the Carrier Deal Desk operates. Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn’t followed a traditional path, don’t let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! *Required: * 8+ years in commercial finance, strategic finance, procurement finance, pricing, Deal Desk, or a related analytical role involving complex commercial agreements. * Strong financial modeling skills and the judgment to independently evaluate supplier economics, test assumptions, assess risk, and recommend a course of action. * Demonstrated experience leading the financial strategy for high-stakes vendor negotiations, including structuring pricing, volume commitments, cash flow terms, and mitigating nonstandard commercial risks. * Ability to influence senior stakeholders across Finance and commercial teams, communicate financial trade-offs clearly, and move ambiguous decisions toward resolution. * Experience establishing analytical standards, financial guardrails, or approval processes and coaching other analysts as a senior individual contributor. * Strong working knowledge of Salesforce or similar workflow systems and enterprise financial systems; Oracle experience is a plus. Desired: * Strongly preferred: Experience with telecommunications carriers, CPaaS, wholesale messaging or voice, or carrier relations, including familiarity with carrier pricing, routing economics, supplier agreements, and volume-based commercial structures. * Spanish or Portuguese language skills are a plus. Location This role will be remote, but is not eligible to be hired in San Francisco, CA, Oakland, CA, San Jose, CA, or the surrounding areas. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Compensation *Please note the salary range information provided applies only to candidates residing in California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State due to local requirements. Compensation for candidates in other locations will be discussed during the hiring process. Please note that hiring for this role is not restricted to the locations listed above. The estimated pay ranges for this role are as follows: * Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $96,640 – $120,800. * Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $102,240 – $127,800. * Based in the San Francisco Bay area, California: $113,600 – $142,000. * This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave. The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. Applications for this role are intended to be accepted until 01/01/2027 but may change based on business needs. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That’s why we seek out colleagues who embody our values — something we call [Twilio Magic](https://www.twilio.com/company/values). Additionally, we empower employees to build [positive change in their communities](https://twilio.org/support-and-resources/impact-fund) by supporting their volunteering and donation efforts. So, if you’re ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn’t what you’re looking for, [please consider other open positions.](https://www.twilio.com/company/jobs#open-positions) . Stay alert to recruitment fraud We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @[twilio.com](http://twilio.com) email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps. . Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law. Show more [Apply now >](https://jobicy.com/jobs/158226-commercial-finance-manager-carrier-relations.md) * ![Upload CV](data:image/svg+xml;base64,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) ### Upload your resume now To unlock remote work opportunities and be discovered by global employers. This job listing has been manually reviewed by the Jobicy Trust & Safety Team for compliance with our posting guidelines, including verification of the company's legitimacy, accuracy of job details, clarity of remote work policy, and absence of misleading or fraudulent content. Next step ## Apply now. Follow the employer’s application method and review Jobicy’s safety guidance before sharing personal information. Keep exploring ## Related remote jobs. * ![Thumbtack logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2021/05/Jobicy-210503180426-842530.jpg) Thumbtack Oct 31 New ### [Corporate FP&A Manager](https://jobicy.com/jobs/158254-corporate-fpa-manager.md) Thumbtack helps millions of people confidently care for their homes. Thumbtack is the one app you need to take care of and improve your home — from personalized guidance to… * ![Launchpad Technologies logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2025/06/ed43694d-221.png) Launchpad Technologies Oct 31 New ### [Accountant](https://jobicy.com/jobs/158210-accountant-6.md) Who We Are Launchpad Technologies Inc. is a global technology partner connecting top talent with high-impact projects across North America and beyond. We specialize in Staff Augmentation and product development,… * ![hims & hers logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2023/11/e7b9b920-221.jpeg) hims & hers Oct 31 New ### [Financial Analyst](https://jobicy.com/jobs/158182-financial-analyst-4.md) Hims & Hers is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are redefining healthcare by… * ![Manay CPA Inc. logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2025/06/531ee759-221.png) Manay CPA Inc. Oct 31 New ### [Associate (CPA/SMMM)](https://jobicy.com/jobs/158153-associate-cpa-smmm-2.md) Are you ready to expand your expertise in U.S. accounting and tax practices while working with a diverse client base across multiple industries? We’re looking for motivated professionals who enjoy… * ![CrossFit logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2021/12/6966c9ea04a0e651f69f113113a45e27.png) CrossFit Oct 31 New ### [Chief Financial Officer (CFO)](https://jobicy.com/jobs/152107-chief-financial-officer-cfo.md) CrossFit is seeking an experienced Chief Financial Officer (CFO) to help shape the next chapter of one of the world’s most recognizable brands in health and fitness. Reporting directly to… * ![saas.group logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2025/06/f6d362c3-221-1.png) saas.group Oct 31 New ### [AP Specialist](https://jobicy.com/jobs/154287-ap-specialist.md) This role is part of our Central Finance Team at saas.group. What is saas.group? Think of us as the driving catalyst behind your favorite software success stories. saas.group, established in… * ![CAI logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2025/06/1df732fc-221.png) CAI Oct 30 New ### [FP&A Analyst](https://jobicy.com/jobs/158117-fpa-analyst.md) Are You Ready? CAI is a professional services company established in 1996 that has grown year over year to nearly 800 people worldwide. For mission-critical and regulated industries that need… * ![Elevenlabs logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2025/06/e01b4c5d-221.png) Elevenlabs Oct 30 New ### [Deal Operations Strategist](https://jobicy.com/jobs/158102-deal-operations-strategist.md) About ElevenLabs ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we… * ![Veeam Software logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2025/06/f7716b71-221.jpg) Veeam Software Oct 30 New ### [Revenue Accounting Manager](https://jobicy.com/jobs/158045-revenue-accounting-manager-3.md) Veeam is the Data and AI Trust Company, specializing in helping organizations ensure their data and AI are fully understood, secured, and resilient to enable the acceleration of safe AI… * ![YipitData logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2025/06/e1bee9df-221.jpg) YipitData Oct 30 New ### [Software Equity Research Analyst](https://jobicy.com/jobs/158044-software-equity-research-analyst.md) About Us: YipitData is the leading market research and analytics firm for the disruptive economy and most recently raised $475M from The Carlyle Group at a valuation of over $1B…. [Browse all jobs](https://jobicy.com/jobs.md)