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# Senior Benefits Manager

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[Apply for this job](#job-application)[View company](https://jobicy.com/company/launchdarkly.md)ShareRemote from[USA](https://jobicy.com/job-region/usa.md)SalaryUSD 116k–187k / yrDepartment[HR & Recruiting](https://jobicy.com/categories/hr.md)EmploymentFull TimeExperienceDirectorPublished1 Nov 2026Apply before1 Dec 2026Listing views26Application actions2Application toolkit

## Make your next move.

Prepare your resume, explore your fit, and draft a cover letter for this opportunity.

AI Summary

## The role, at a glance.

LaunchDarkly is hiring a Senior Benefits Manager to own the strategy, administration, compliance, and continuous improvement of US and potentially global employee benefits programs. This senior individual-contributor role leads renewals and open enrollment, vendor and carrier relationships, benefits technology, financial modeling, and complex employee escalations. The manager will partner closely with People, Finance, Legal, IT, brokers, and external administrators while advising senior leadership. Success requires deep knowledge of US benefits regulations, strong analytical judgment, and the ability to build scalable processes for a distributed workforce.

## Role DNA

A quick view of the complexity, pace, ownership and collaboration implied by the job description.

### Job Complexity

5/5EasyHard

### Pace & Pressure

4/5RelaxedFast-paced

### Autonomy Level

5/5GuidedFull ownership

### Communication Load

5/5IndependentCollaborative

AI insightThe position requires 8+ years of specialized benefits experience and end-to-end ownership of high-risk compliance, financial, vendor, and employee-experience decisions. It involves independently resolving ambiguous issues and influencing executive stakeholders without direct authority.

## Salary analysis

Estimated compensation compared with the broader US market for similar roles.

Estimated job median (per year)Highly competitive$151,500US market range (per year)$115k–$185k0$203.50k

AI insightThe yearly pay period is inferred from the job context; it was not explicitly stated by the employer. The employer discloses a US geographic salary range of $116,000–$187,000 per year across three pay zones; the $151,500 midpoint reflects the overall disclosed range. The annual cadence is inferred from the USD amounts, US location, senior professional scope, and conventional compensation practice for this role because the posting does not explicitly state a pay period. Estimated US market compensation for a senior benefits manager is $115,000–$185,000 per year, excluding equity and benefits.

## Core skills

Skills and capabilities most closely associated with this opportunity.

[Benefits strategy](https://jobicy.com/jobs?search_keywords=Benefits%20strategy.md)[Open enrollment](https://jobicy.com/jobs?search_keywords=Open%20enrollment.md)[Benefits compliance](https://jobicy.com/jobs?search_keywords=Benefits%20compliance.md)[ACA](https://jobicy.com/jobs?search_keywords=ACA.md)[ERISA](https://jobicy.com/jobs?search_keywords=ERISA.md)[HIPAA](https://jobicy.com/jobs?search_keywords=HIPAA.md)[COBRA](https://jobicy.com/jobs?search_keywords=COBRA.md)[FMLA](https://jobicy.com/jobs?search_keywords=FMLA.md)[Vendor management](https://jobicy.com/jobs?search_keywords=Vendor%20management.md)[Carrier negotiations](https://jobicy.com/jobs?search_keywords=Carrier%20negotiations.md)[Benefits administration](https://jobicy.com/jobs?search_keywords=Benefits%20administration.md)[HRIS](https://jobicy.com/jobs?search_keywords=HRIS.md)[Cost modeling](https://jobicy.com/jobs?search_keywords=Cost%20modeling.md)[Employee communications](https://jobicy.com/jobs?search_keywords=Employee%20communications.md)[Leave administration](https://jobicy.com/jobs?search_keywords=Leave%20administration.md)

Sample interview questionsHow have you led an annual benefits renewal while balancing cost control and employee value?I begin with claims, utilization, participation, and market-benchmark analysis, then model multiple plan and funding scenarios. I negotiate with carriers and brokers using service, pricing, and plan-design goals, align recommendations with Finance and leadership, and communicate decisions clearly so employees understand both the value and any changes.

Describe your approach to maintaining compliance across ACA, ERISA, HIPAA, COBRA, FMLA, and state leave requirements.

I maintain a compliance calendar for filings, notices, testing, audits, and vendor deliverables, with named owners and documented evidence. I regularly review regulatory updates with Legal or outside counsel, validate administrator processes, and address gaps through process changes, training, and controls.

How would you evaluate whether a benefits vendor is meeting expectations?

I would establish measurable service-level expectations covering response times, enrollment accuracy, escalation handling, implementation milestones, employee satisfaction, and invoice accuracy. I would conduct structured business reviews, analyze recurring issues and root causes, and use the findings to drive corrective action, renegotiation, or replacement decisions.

Tell us about a time you used benefits data to influence a senior stakeholder decision.

I would present a concise decision framework that connects cost trends, employee utilization, risk, and market competitiveness to clear options. For example, I have used plan utilization and funding forecasts to recommend targeted plan changes that contained costs while protecting high-value coverage and employee access to care.

How do you handle complex employee benefits, leave, or accommodation escalations with sensitivity?

I first confirm the facts, applicable plan terms, and legal requirements while protecting confidential information. I coordinate promptly with the employee, HR, vendors, and Legal as appropriate, explain options in plain language, document decisions carefully, and look for process improvements that can prevent similar issues.

Opportunity details

## About this role.

### About the Job:

LaunchDarkly is seeking a Senior Benefits Manager to design, run, and continuously improve the health, wellness, and financial benefits programs that support our growing, distributed workforce. You will be the senior subject matter expert on benefits within People Operations, owning the strategy and delivery of our programs end to end, managing carrier and vendor relationships, and ensuring our offerings are competitive, compliant, and cost-effective.

This is a senior individual contributor role. You will work independently on complex, ambiguous problems, influence decisions across People, Finance, Legal, and IT, and serve as a trusted advisor to the Chief People Officer and other senior leaders. You will not have direct reports, but you will guide and coach teammates and external partners through your expertise.

We are looking for someone who pairs deep technical benefits knowledge with sound business judgment, a bias for operational excellence, and a genuine commitment to the employee experience.

### Responsibilities:

* Own the benefits strategy and roadmap, covering medical, dental, vision, life and disability, FSA/HSA, 401(k), leave of absence, mental health and wellness, and global/international offerings, and recommend changes backed by data and market benchmarking.
* Lead the annual benefits renewal and open enrollment cycle: plan design analysis, funding and cost modeling, carrier negotiation, communications, system configuration, and post-enrollment audits.
* Manage broker, carrier, PEO/EOR, and third-party administrator relationships, holding vendors accountable to service levels, pricing, and employee experience standards.
* Partner with Finance to forecast, budget, and report on benefits spend, and identify cost containment and plan optimization opportunities without compromising employee value.
* Ensure compliance with ACA, ERISA, HIPAA, COBRA, FMLA, state and local leave laws, and non-discrimination testing; own required filings, notices, and audits, partnering with Legal and outside counsel as needed.
* Administer and optimize benefits technology (HRIS, benefits administration platform, and carrier feeds), including integrations, data accuracy, and reconciliation of invoices and eligibility.
* Serve as the escalation point for complex employee benefits, leave, and accommodation cases, and coach People Operations teammates on resolution.
* Design and deliver clear, engaging benefits communications and education that help employees make informed choices.
* Evaluate benefits for new geographies and acquisitions, and support the integration of new employee populations.
* Build scalable processes, documentation, and metrics (participation, cost per employee, utilization, satisfaction) and report insights to People leadership.
* Stay current on regulatory changes, market trends, and emerging benefits solutions, and proactively bring recommendations to the team.

### Qualifications:

* 8+ years of progressive benefits experience, including significant ownership of renewals, open enrollment, and vendor management in a high-growth technology or similarly fast-paced environment.
* Deep working knowledge of US benefits regulations (ACA, ERISA, HIPAA, COBRA, FMLA, and state/local requirements) and of health plan funding models, including fully insured and self-funded arrangements.
* Demonstrated ability to analyze plan data, build cost models, and turn them into clear recommendations for senior stakeholders.
* Experience with benefits administration platforms and HRIS systems (for example, Workday, Rippling, or similar) and with managing carrier and eligibility integrations.
* Strong negotiation and vendor management skills, with a track record of improving cost, service, or employee outcomes.
* Excellent written and verbal communication, with the ability to explain complex topics simply to employees and executives alike.
* Proven ability to work independently, prioritize competing demands, and drive projects to completion with minimal oversight.
* High standards for accuracy, confidentiality, and sound judgment with sensitive employee information.
* Comfortable working with a highly distributed team across time zones.

Nice to Have:

* Experience supporting benefits for a multi-country workforce or through M&A integration.
* Bachelor’s degree in Human Resources, Business, Finance, or a related field.
* Professional certification such as CEBS, SHRM-CP/SCP, or PHR/SPHR.
* Experience with equity and broader total rewards programs.

Pay:

Target pay ranges based on Geographic Zones* for Level 4:

* Zone 1: San Francisco/Bay Area or NYC Metropolitan Area, Boston, Seattle – $136,000 – $187,000*
* Zone 2: Irvine, LA, Monterey, Santa Barbara, Santa Rosa, Austin, Portland, Philadelphia, Chicago – $122,000 – $168,000**
* Zone 3: All other US locations – $116,000 – $159,000**

LaunchDarkly operates from a place of high trust and transparency; we are happy to state the pay range for our open roles to best align with your needs. Exact compensation may vary based on skills, experience, and location.

*Within the United States, our geographic pay zones are defined by counties surrounding major metropolitan areas.
**Restricted Stock Units (RSUs), health, vision, and dental insurance, and mental health benefits in addition to salary.

### About LaunchDarkly:

Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare “big-bang” technology migrations.

The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by:

* Improving the velocity and stability of software releases, without the fear of end customer outages
* Delivering targeted experiences by easily personalizing features to customer cohorts
* Maximizing the business impact of every feature through the ability to experiment and optimize
* Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types
* Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability

At LaunchDarkly, we believe in the power of teams. We’re building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. LD invites any applicant to review our written Affirmative Action Plan. To do so, contact People Ops at [hr@launchdarkly.com](mailto:hr@launchdarkly.com).

Do you need a disability accommodation?

Fill out this [accommodations request form](https://docs.google.com/forms/d/e/1FAIpQLSdYb_7upYMtdRVXzvXGHGfQw0pU2FNma-6Rwp-I6NjKm7SYNw/viewform) and someone from our People Operations team will contact you for assistance.

Your safety matters to us. To protect yourself from potential scams, LaunchDarkly recruiters will only contact you from [@LaunchDarkly](https://launchdarkly.slack.com/team/UKEE4GBS6).com email addresses or via LinkedIn from “Verified Recruiter” accounts. Be cautious of emails from other domains. Legitimate LaunchDarkly recruiters will never ask for money, fees, or banking information before making a job offer. LaunchDarkly will never make a job offer without conducting a formal interview process. Our interview process does not involve asking detailed questions by email. If you are ever unsure about a communication that you receive, don’t click any links—visit [Careers | LaunchDarkly](https://launchdarkly.com/careers/) directly for confirmed job openings and links to apply.

Please notify us of any fraudulent representation by sending an email to [careers@launchdarkly.com](mailto:careers@launchdarkly.com).

Show more

[Apply now >](https://jobicy.com/jobs/158289-senior-benefits-manager.md)

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