[All remote jobs](https://jobicy.com/jobs.md)[![Supabase logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2026/06/611d3bfa-221.png)](https://jobicy.com/company/supabase.md)[Supabase](https://jobicy.com/company/supabase.md)

# Customer Solution Architect (AU, NZ, SG)

Review the role, location requirements, compensation details, and application process before deciding whether this opportunity fits your next career move.

[Apply for this job](#job-application)[View company](https://jobicy.com/company/supabase.md)ShareRemote from[Australia](https://jobicy.com/job-region/australia.md), [Singapore](https://jobicy.com/job-region/singapore.md), [New Zealand](https://jobicy.com/job-region/new-zealand.md)SalaryUndisclosedDepartment[Customer Support & Success](https://jobicy.com/categories/supporting.md)EmploymentFull TimeExperienceSeniorPublished1 Nov 2026Apply before1 Dec 2026Listing views46Application actions1Application toolkit

## Make your next move.

Prepare your resume, explore your fit, and draft a cover letter for this opportunity.

AI Summary

## The role, at a glance.

Supabase is hiring a Customer Solution Architect to guide Team and Enterprise customers through technical discovery, proof-of-value work, onboarding, and long-term adoption. The role combines solutions architecture with customer success responsibilities, including application assessments, database design, performance optimization, and platform demonstrations. Candidates need deep relational database expertise, web-development familiarity, and the ability to translate technical concepts into business outcomes for varied stakeholders. This is a fully remote, full-time position focused on Australia, New Zealand, and Singapore, working closely with Growth, Support, Product, and Engineering teams.

## Role DNA

A quick view of the complexity, pace, ownership and collaboration implied by the job description.

### Job Complexity

4/5EasyHard

### Pace & Pressure

4/5RelaxedFast-paced

### Autonomy Level

5/5GuidedFull ownership

### Communication Load

5/5IndependentCollaborative

AI insightThe position requires six or more years of relevant experience, strong PostgreSQL or MySQL knowledge, broad web-application expertise, and confident customer-facing architecture leadership. It also demands balancing multiple customer priorities while independently managing asynchronous work.

## Salary analysis

Estimated compensation compared with the broader US market for similar roles.

Estimated job median (per year)Market rate$150,000US market range (per year)$120k–$190k0$209.00k

AI insightThe yearly pay period is inferred from the job context; it was not explicitly stated by the employer. No employer salary was disclosed. Estimated annual compensation is shown in USD for a senior customer-facing solutions architecture role; this is an AI market estimate, not employer-provided compensation.

## Core skills

Skills and capabilities most closely associated with this opportunity.

[Solutions architecture](https://jobicy.com/jobs?search_keywords=Solutions%20architecture.md)[Customer success](https://jobicy.com/jobs?search_keywords=Customer%20success.md)[PostgreSQL](https://jobicy.com/jobs?search_keywords=PostgreSQL.md)[MySQL](https://jobicy.com/jobs?search_keywords=MySQL.md)[Database design](https://jobicy.com/jobs?search_keywords=Database%20design.md)[Database performance optimization](https://jobicy.com/jobs?search_keywords=Database%20performance%20optimization.md)[Web application development](https://jobicy.com/jobs?search_keywords=Web%20application%20development.md)[Python](https://jobicy.com/jobs?search_keywords=Python.md)[Node.js](https://jobicy.com/jobs?search_keywords=Node.js.md)[JavaScript frameworks](https://jobicy.com/jobs?search_keywords=JavaScript%20frameworks.md)[Technical discovery](https://jobicy.com/jobs?search_keywords=Technical%20discovery.md)[Proof of value](https://jobicy.com/jobs?search_keywords=Proof%20of%20value.md)[Technical presentations](https://jobicy.com/jobs?search_keywords=Technical%20presentations.md)[Stakeholder management](https://jobicy.com/jobs?search_keywords=Stakeholder%20management.md)[HubSpot](https://jobicy.com/jobs?search_keywords=HubSpot.md)

Sample interview questionsHow would you run a technical discovery session with an enterprise customer evaluating Supabase?I would first align on the customer’s business goals, current architecture, data requirements, security needs, scale expectations, and decision criteria. I would then identify technical risks, map relevant Supabase capabilities to their use cases, document assumptions, and agree on measurable proof-of-value outcomes and a delivery timeline.

How would you approach diagnosing PostgreSQL performance issues for a customer with a growing workload?

I would begin with workload patterns, slow queries, schema design, indexes, connection behavior, and database metrics. After identifying the main bottlenecks, I would recommend targeted query, indexing, schema, or connection-management improvements, validate them in a safe environment, and communicate expected impact and trade-offs.

Describe how you would design a proof-of-value that minimizes adoption risk.

I would select a focused, high-value use case with clear technical and business success metrics rather than attempting a broad migration immediately. The plan would define scope, stakeholders, responsibilities, timeline, security considerations, integration needs, and a decision point for production rollout.

How do you explain a complex technical limitation to a non-technical stakeholder?

I start with the business impact, avoid unnecessary jargon, and use a simple analogy or visual model when helpful. I then present practical options, their risks, costs, and expected outcomes so the stakeholder can make an informed decision without needing implementation-level detail.

How would you manage conflicting priorities between a customer, the Growth team, and Product or Engineering?

I would make the underlying goals and constraints explicit, assess customer impact and urgency, and establish a shared view of the available options. I would communicate commitments transparently, document ownership and next steps, and advocate for the customer while avoiding promises that the product team cannot support.

Opportunity details

## About this role.

### About Supabase

Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are deeply integrated and designed for growth.

### About the Role

We’re seeking a Customer Solutions Architect (CSA) to help drive the adoption of Supabase across a diverse range of customers: from agile startups building towards their first launch to established brands with highly scaled workloads.

At Supabase, CSA’s are responsible for the entire customer journey, working closely with our most valuable users to:

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Uncover and understand business and technical requirements.

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Design and architect technical solutions built on the Supabase platform.

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Work with customers to lead proof-of-value implementations.

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Provide regular customer engagements to answer complex questions, unblock adoption, and optimize scaled performance.

Successful CSAs always put customers first, working closely with them to become trusted advisors who understand their needs, work as an extension of their team toward common success, and advocate on behalf of the customer within Supabase.

You’ll be joining our team to support Supabase Team & Enterprise customers, where you will be expected to lead and innovate around the following areas of responsibility:

### Discovery

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Lead technical discovery to uncover business and technical objectives, set appropriate expectations of the Supabase platform, and define the criteria for success, ensuring customers can receive the guidance they need to achieve it.

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Design, build, and present Supabase platform demonstrations to high-value customers. Leverage quality storytelling to present the value of the Supabase platform and of the entire Supabase Success team.

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Work directly with Growth team members to size deals, provide anticipated usage estimates, and identify potential workloads supported by the Platform.

### Proof-of-Value Onboarding

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Collaborate directly with customers to determine the technical scope of a proof-of-value to ensure customers recognize the value of the Supabase platform while minimizing risk to adoption.

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Set proof-of-value timelines, business outcomes, and success criteria that ensure a customer is comfortable proceeding with the platform once a proof-of-value has been completed.

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Actively guide new customers through an onboarding journey, utilizing emails, docs, guides, and webinars to promote their rapid deployment and growth on the platform.

### Customer Success

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Understand immediate custom goals (i.e onboard and adoption) as well as long-term customer opportunities (i.e. optimization & identifying new workloads) to build meaningful account plans for high-value customers.

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Deliver on synchronous and asynchronous engagements with Supabase customers, including application architecture assessments, database design and performance optimization, and proactive support to enable customers to scale with confidence.

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Serve as an internal champion for your customers and for the platform. Work closely with Support, Product, and Engineering to provide platform feedback, identify areas of improvement, while communicating platform roadmaps to customers.

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Invest in customer connections to build a trust-based relationship. Everyday CSA’s work with the production data stores of startups and enterprises alike. Building trust in the Success team and Supabase platform is paramount to a successful customer relationship.

### Preferred Experience

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6+ years of relevant work experience in Solutions Architecture, Database Engineering, or similar.

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Strong background with relational database management systems such as PostgreSQL or MySQL.

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Background in web application development, with familiarity with Python, C# and popular JavaScript frameworks (React, Vue, Svelte) as well as Node.js.

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Very strong communication skills, particularly of technical concepts. CSA’s at Supabase spend a significant amount of time translating business needs to technical outcomes, and technical concepts to organizational impact.

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Well-organized and effective storyteller with meaningful interpersonal skills. CSA’s often have to navigate multiple stakeholders with conflicting opinions, and the ability to effectively mediate this type of conflict is crucial.

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Experience with project management, business analysis and revenue operations tools. We use HubSpot, BigQuery etc., and familiarity with these platforms will help enable your success.

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Previous experience leading customer-facing engagements to deliver meaningful technical and business value.

### What We Offer

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Fully Remote

We hire globally. We believe you can do your best work from anywhere. There are no Supabase offices, but we provide a WeWork membership or co-working allowance you can use anywhere in the world.

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ESOP

Every team member receives ESOP (equity ownership) in the company. We want everyone to share in the upside of what we’re building together.

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Tech Allowance

Use this budget to set up your ideal work environment—laptop, monitor, headphones, or whatever helps you do your best work.

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Health Benefits

Supabase covers 100% of health insurance for employees and 80% for dependents, wherever you are. Your wellbeing and your family’s health are important to us.

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Annual Off-Sites

Once a year, the entire company gathers in a new city for a week of connection, collaboration, and fun. It’s a highlight of our year.

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Flexible Work

We operate asynchronously and trust you to manage your own time. You know what needs to be done and when.

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Professional Development

Every team member receives an annual education allowance to spend on learning—courses, books, conferences, or anything that supports your growth.

### About the Team

Supabase was born-remote and open-source-first. We believe our globally distributed team is our secret weapon in building tools developers love.

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~400 team members

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60+ countries

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20+ languages spoken

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Over $1B raised (including our $500M Series F)

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540,000+ community members

We move fast, build in public, and use what we ship. If it’s in your project, we probably use it in ours too. We believe deeply in the open-source ecosystem and strive to support—not replace—existing tools and communities.

Show more

[Apply now >](https://jobicy.com/jobs/158307-customer-solution-architect-au-nz-sg.md)

>  Annual salary information is not provided for this position. Explore salary ranges for similar roles in our [Salary Directory ›](https://jobicy.com/salaries.md)

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