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# Senior Engagement Manager, PS Sales – EMEA

Review the role, location requirements, compensation details, and application process before deciding whether this opportunity fits your next career move.

[Apply for this job](#job-application)[View company](https://jobicy.com/company/gitlab.md)ShareRemote from[UK](https://jobicy.com/job-region/uk.md), [Spain](https://jobicy.com/job-region/spain.md), [Germany](https://jobicy.com/job-region/germany.md)+1 more, [Ireland](https://jobicy.com/job-region/ireland.md)SalaryUndisclosedDepartment[Sales](https://jobicy.com/categories/seller.md)EmploymentFull TimeExperienceDirectorPublished1 Nov 2026Apply before1 Dec 2026Listing views18Application actions1Application toolkit

## Make your next move.

Prepare your resume, explore your fit, and draft a cover letter for this opportunity.

AI Summary

## The role, at a glance.

This senior professional-services sales role owns the lifecycle of complex DevSecOps services engagements across EMEA, from discovery and solution design through commercial closure and handoff to delivery. The manager partners with account executives, architects, delivery leaders, systems integrators, and executive customer stakeholders to develop outcome-based proposals, statements of work, staffing plans, and implementation roadmaps. Success depends on translating technical transformation needs into measurable business outcomes while managing scope, pricing, risk, forecasting, and procurement processes. The position requires strong knowledge of software delivery, DevOps, cloud transformation, and enterprise consulting sales. It is a fully remote, cross-functional role supporting customers in Ireland, Germany, Spain, and the United Kingdom.

## Role DNA

A quick view of the complexity, pace, ownership and collaboration implied by the job description.

### Job Complexity

5/5EasyHard

### Pace & Pressure

5/5RelaxedFast-paced

### Autonomy Level

5/5GuidedFull ownership

### Communication Load

5/5IndependentCollaborative

AI insightThe role combines enterprise pre-sales, commercial negotiation, technical solutioning, and delivery-risk ownership for complex implementation programs. It requires independent management of multiple high-stakes opportunities and influence across senior customer and internal stakeholders.

## Salary analysis

Estimated compensation compared with the broader US market for similar roles.

Estimated job median (per year)Market rate$150,000US market range (per year)$120k–$190k0$209.00k

AI insightThe yearly pay period is inferred from the job context; it was not explicitly stated by the employer. No employer salary was disclosed. The figures are estimated annual USD market compensation for a senior EMEA professional-services engagement manager with enterprise DevSecOps pre-sales and commercial-scoping responsibilities; actual pay will vary by hiring country, experience, and variable compensation design.

## Core skills

Skills and capabilities most closely associated with this opportunity.

[Professional services sales](https://jobicy.com/jobs?search_keywords=Professional%20services%20sales.md)[Enterprise sales](https://jobicy.com/jobs?search_keywords=Enterprise%20sales.md)[Pre-sales discovery](https://jobicy.com/jobs?search_keywords=Pre-sales%20discovery.md)[Statement of work development](https://jobicy.com/jobs?search_keywords=Statement%20of%20work%20development.md)[Commercial negotiation](https://jobicy.com/jobs?search_keywords=Commercial%20negotiation.md)[DevSecOps](https://jobicy.com/jobs?search_keywords=DevSecOps.md)[Cloud transformation](https://jobicy.com/jobs?search_keywords=Cloud%20transformation.md)[Solution consulting](https://jobicy.com/jobs?search_keywords=Solution%20consulting.md)[Account strategy](https://jobicy.com/jobs?search_keywords=Account%20strategy.md)[Stakeholder management](https://jobicy.com/jobs?search_keywords=Stakeholder%20management.md)[Sales forecasting](https://jobicy.com/jobs?search_keywords=Sales%20forecasting.md)[Risk management](https://jobicy.com/jobs?search_keywords=Risk%20management.md)[Implementation roadmapping](https://jobicy.com/jobs?search_keywords=Implementation%20roadmapping.md)

Sample interview questionsHow do you turn a customer's DevSecOps transformation objective into a scoped professional-services engagement?I begin with structured discovery to clarify the current state, target outcomes, constraints, stakeholders, success metrics, and delivery risks. I then align GitLab capabilities and service offerings to a phased roadmap, define measurable deliverables and assumptions, validate staffing with delivery leaders, and document the commercial structure in a clear SOW.

Describe how you would manage a disagreement between a customer, sales team, and delivery organization over engagement scope.

I would make the desired outcome, assumptions, dependencies, and risks explicit for all parties. I would facilitate a joint working session to identify the minimum viable scope, optional phases, and trade-offs in timeline, cost, and resources, then recommend a deliverable plan that protects customer value and delivery feasibility.

What indicators would you use to forecast the health of a professional-services opportunity?

I would evaluate discovery completeness, executive sponsorship, defined customer outcomes, technical validation, delivery capacity, procurement stage, commercial alignment, competitive risk, and confirmed next steps. I would also track expected bookings, margin, services attachment, probability by stage, and risks that could delay signature or delivery.

How do you establish credibility with senior technical leaders and contracting stakeholders?

I prepare by understanding their business objectives, operating environment, technical landscape, and acquisition constraints. During discussions, I connect the proposed engagement to measurable outcomes, explain trade-offs transparently, involve the right technical and delivery experts, and follow through consistently on commitments.

How would you work effectively in GitLab's asynchronous remote environment while managing several complex deals?

I would maintain concise written account plans, decision logs, risk registers, and next-step ownership in shared systems so stakeholders can contribute across time zones. I would use synchronous meetings selectively for high-impact decisions, communicate early when risks emerge, and create predictable update cadences for sales, delivery, and leadership.

Opportunity details

## About this role.

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.

The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. [Co-create the future with us](https://www.youtube.com/watch?v=OuZIb5zszQI) as we build technology that transforms how the world develops software.

*Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.

### An overview of this role

As a Senior Engagement Manager, PS Sales you will play a critical role in driving GitLab’s growth in the region by structuring services engagements that create true partnership and shared success with our customers. You will lead efforts to design, position, and close outcome-oriented professional services engagements that translate complex DevSecOps and digital transformation initiatives into clear, measurable mission-critical outcomes.

Reporting to the Senior Manager of Engagement Management, EMEA, you will work at the intersection of technical solutioning and customer requirements, aligning each engagement to their unique needs and objectives. In your first year, you will build trusted advisor relationships with technical leaders and partners to help integrate professional services into account strategies from early discovery through successful delivery. This is a unique opportunity to shape large-scale implementations that improve how customers plan, build, secure, and operate software using GitLab.

### Some examples of our projects

* Designing and structuring outcome-based professional services engagements that align GitLab capabilities to customers needs
* Partnering with account executives, solutions architects, and delivery leaders to turn complex DevSecOps transformations into clear, actionable implementation roadmaps and statements of work

### What you’ll do

* Build trusted advisor relationships with division chiefs, program managers, and technical leaders
* Conduct discovery sessions with with prospects and Systems Integrators to understand current-state capabilities, requirements and desired business outcomes
* Design outcome-oriented services proposals that align GitLab capabilities with customer success metrics and objectives
* Structure engagements and commercial proposals to clear outcomes maintaining flexibility for staff augmentation and packaged offerings when needed
* Develop custom-scoped SOWs and staffing plans for complex implementations, engaging with technical architects and delivery leadership to ensure deliverability
* Articulate GitLab’s services value proposition, catalog offerings, and implementation methodologies in the context of customer requirements
* Gain agreement on scope and price while guiding customers through commercial terms, procurement processes, and contracting structures
* Manage project- and account-level escalations, ensuring rapid resolution and maintaining customer confidence
* Position consulting, training, success tiers, and additional solutions proactively to ensure successful outcomes and long-term customer retention
* Facilitate solutioning sessions including implementation roadmapping, enterprise strategy discussions, and executive-level requirements gathering
* Drive measurable outcomes by structuring services that support customer success metrics, accurately forecasting services bookings, and tracking key performance indicators related to bookings, margin, and attachment to strategic opportunities.
* Own the engagement lifecycle from initial discovery and pre-sales solutioning through scoping, SOW development, staffing alignment, and transition to delivery, ensuring engagements are deliverable, clearly defined, and outcome-oriented.
* Influence cross-functional teams by articulating GitLab’s professional services value proposition in the context of federal requirements and compliance frameworks, and by feeding customer insights back into sales, delivery, and practice management.
* Partner with regional sales and engagement leadership to prioritize and manage services opportunities that support critical deals and strategic initiatives, providing clear recommendations on risk management, negotiation strategies, and commercial structures.
* Foster a culture of enablement and continuous improvement by training field teams on how to position and sell professional services by sharing trends, feedback, and suggestions that improve go-to-market content and operational processes.

### What you’ll bring

* Demonstrated progressive experience structuring, scoping, and selling professional services engagements in the region
* Proven success operating in a pre-sales context, conducting discovery, designing outcome-oriented proposals, and developing custom statements of work (SOWs) and staffing plans for large, complex implementation projects.
* Solid understanding of software development lifecycle (SDLC), DevOps practices, and cloud transformation initiatives, with the ability to connect technical solutions to mission objectives and measurable business outcomes.
* Effective communication and interpersonal skills with executive presence, able to build trusted advisor relationships with division chiefs, program managers, contracting stakeholders, and senior technical leaders.
* Highly developed facilitation, negotiation, and problem-solving skills, including the ability to guide customers through acquisition processes, commercial structures, and risk mitigation strategies.
* Comfort working cross-functionally with sales, solutions architecture, delivery, and operations teams to align on deal strategy, staffing, and successful execution in a fast-paced environment.
* Capacity to work autonomously and asynchronously in a fully remote setting, managing multiple complex opportunities while maintaining accurate forecasting and consistent alignment with GitLab values and goals.

The Professional Services Engagement Management team at GitLab is dedicated to designing and structuring services engagements that set our customers up for successful, long-term adoption of our DevSecOps platform. We build and manage strategic relationships with customers to understand their goals, surface their services needs, and translate complex transformation initiatives into clear, outcome-oriented engagement plans. Composed of experienced services, consulting, and delivery professionals distributed across multiple regions, we operate asynchronously to support field teams, shape implementation strategies, and guide customers through their services journey. We focus on creating scalable engagement models, fostering open communication with internal stakeholders, and adapting our services offerings to the evolving needs of a rapidly maturing organization and its customers. For more on how our team works, see the[Professional Services Engagement Management handbook page](https://about.gitlab.com/handbook/).

### How GitLab Supports Full-Time Employees

* [Benefits to support your health, finances, and well-being](https://about.gitlab.com/handbook/total-rewards/benefits/general-and-entity-benefits/)
* [Flexible Paid Time Off](https://handbook.gitlab.com/handbook/people-group/time-off-and-absence/time-off-types/#flexible-paid-time-off-pto)
* [Team Member Resource Groups](https://handbook.gitlab.com/handbook/company/culture/inclusion/tmrg-tmag/)
* [Equity Compensation & Employee Stock Purchase Plan](https://handbook.gitlab.com/handbook/total-rewards/stock-options/)
* [Growth and Development Fund](https://handbook.gitlab.com/handbook/people-group/learning-and-development/growth-and-development/)
* [Parental Leave](https://about.gitlab.com/handbook/total-rewards/benefits/general-and-entity-benefits/#parental-leave)

Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from [underrepresented groups](https://about.gitlab.com/company/culture/inclusion/#examples-of-select-underrepresented-groups) are less likely to apply to a job unless they meet every single qualification. If you’re excited about this role, please apply and allow our recruiters to assess your application.

Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.

Privacy Policy: Please review our [Recruitment Privacy Policy.](https://handbook.gitlab.com/handbook/hiring/candidate-faq/recruitment-privacy-policy/) Your privacy is important to us.

GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also [GitLab’s EEO Policy](https://about.gitlab.com/handbook/people-policies/inc-usa/#equal-employment-opportunity-policy) and [EEO is the Law](https://about.gitlab.com/handbook/labor-and-employment-notices/#eeoc-us-equal-employment-opportunity-commission-notices). If you have a disability or special need that requires [accommodation](https://about.gitlab.com/handbook/people-policies/inc-usa/#reasonable-accommodation), please let us know during the [recruiting process](https://about.gitlab.com/handbook/hiring/interviewing/#adjustments-to-our-interview-process).

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[Apply now >](https://jobicy.com/jobs/158359-senior-engagement-manager-ps-sales-emea.md)

>  Annual salary information is not provided for this position. Explore salary ranges for similar roles in our [Salary Directory ›](https://jobicy.com/salaries.md)

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