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# Managing Consultant, Safety and Reliability

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[Apply for this job](#job-application)[View company](https://jobicy.com/company/qualtrics.md)ShareRemote from[USA](https://jobicy.com/job-region/usa.md)SalaryUSD 126k–153k / yrDepartment[Healthcare & Medical](https://jobicy.com/categories/healthcare.md)EmploymentFull TimeExperienceDirectorPublished2 Nov 2026Apply before2 Dec 2026Listing views61Application actions4Application toolkit

## Make your next move.

Prepare your resume, explore your fit, and draft a cover letter for this opportunity.

AI Summary

## The role, at a glance.

Qualtrics is seeking a senior healthcare safety and reliability consultant to lead multi-hospital transformation engagements. The role applies High Reliability Organization principles, Root Cause Analysis, Fair and Just Culture, and psychological safety frameworks to reduce safety events and improve clinical operations. This consultant will manage delivery budgets, lead consulting teams, coach health-system executives and clinicians, and support account expansion. Advanced analysis using tools such as Excel, SQL, SAS, or Access is needed to translate complex safety and operational data into executive action plans. The remote US position requires substantial client travel, estimated at 50–75% or about 10 days per month on site.

## Role DNA

A quick view of the complexity, pace, ownership and collaboration implied by the job description.

### Job Complexity

5/5EasyHard

### Pace & Pressure

5/5RelaxedFast-paced

### Autonomy Level

5/5GuidedFull ownership

### Communication Load

5/5IndependentCollaborative

AI insightThis is a senior, high-stakes consulting position requiring more than 10 years of relevant safety, quality, or high-reliability experience. It combines executive advising, complex multi-site delivery leadership, clinical safety expertise, analytics, commercial growth, and frequent travel.

## Salary analysis

Estimated compensation compared with the broader US market for similar roles.

Estimated job median (per year)Market rate$139,500US market range (per year)$125k–$175k0$192.50k

AI insightThe yearly pay period is inferred from the job context; it was not explicitly stated by the employer. The employer explicitly discloses a full-time annual base-pay range of $126,000–$153,000 USD, with a midpoint of $139,500 per year. Estimated US market compensation for a senior healthcare safety and reliability consulting leader is approximately $125,000–$175,000 USD annually; this is an AI estimate rather than verified salary research.

## Core skills

Skills and capabilities most closely associated with this opportunity.

[Healthcare safety](https://jobicy.com/jobs?search_keywords=Healthcare%20safety.md)[High Reliability Organizations](https://jobicy.com/jobs?search_keywords=High%20Reliability%20Organizations.md)[Root Cause Analysis](https://jobicy.com/jobs?search_keywords=Root%20Cause%20Analysis.md)[Fair and Just Culture](https://jobicy.com/jobs?search_keywords=Fair%20and%20Just%20Culture.md)[Patient safety](https://jobicy.com/jobs?search_keywords=Patient%20safety.md)[Performance improvement](https://jobicy.com/jobs?search_keywords=Performance%20improvement.md)[Healthcare consulting](https://jobicy.com/jobs?search_keywords=Healthcare%20consulting.md)[Executive coaching](https://jobicy.com/jobs?search_keywords=Executive%20coaching.md)[Clinical operations](https://jobicy.com/jobs?search_keywords=Clinical%20operations.md)[Data analysis](https://jobicy.com/jobs?search_keywords=Data%20analysis.md)[SQL](https://jobicy.com/jobs?search_keywords=SQL.md)[SAS](https://jobicy.com/jobs?search_keywords=SAS.md)[Stakeholder management](https://jobicy.com/jobs?search_keywords=Stakeholder%20management.md)[Business development](https://jobicy.com/jobs?search_keywords=Business%20development.md)[Project budget management](https://jobicy.com/jobs?search_keywords=Project%20budget%20management.md)

Sample interview questionsDescribe a multi-hospital safety transformation you led and how you measured its results.I would describe the initial assessment, the safety-culture and operational measures used as baselines, and how I aligned executive and clinical stakeholders around a prioritized improvement plan. I would then explain the interventions, governance, coaching cadence, and measurable results such as reductions in preventable harm, improved reporting, or stronger safety-culture scores.

How do you apply High Reliability Organization principles in a healthcare setting?

I translate HRO principles into observable leadership and frontline practices, including safety huddles, leader rounding, escalation pathways, debriefs, and learning from near misses. I tailor the approach to the health system’s risks, reinforce psychological safety, and use recurring data reviews to sustain accountability and improvement.

How would you respond if a client executive disagreed with your safety-risk assessment?

I would first seek to understand the executive’s concerns and validate the data, assumptions, and operational context together. I would present the assessment in a clear, nonjudgmental way, connect the risk to patient and workforce impact, and offer practical options with trade-offs so the group can make an informed decision.

What is your approach to Root Cause Analysis and Fair and Just Culture after a serious safety event?

I focus on understanding system conditions, process design, and behavioral expectations rather than defaulting to individual blame. I facilitate a fact-based review, distinguish human error from at-risk or reckless behavior, identify durable corrective actions, and ensure leaders communicate learning and follow-through to affected teams.

How do you balance engagement delivery, budget management, and business-development responsibilities?

I establish a clear engagement plan with scope, milestones, budget monitoring, accountabilities, and regular client governance. I use delivery insights to identify unmet client needs, discuss them transparently with sponsors, and partner with internal leadership to develop extensions that provide genuine value while protecting delivery quality.

Opportunity details

## About this role.

At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers.

When you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the mic and iterating until the best solution comes to light. You won’t have to look to find growth opportunities—ready or not, they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that’s work worth doing.

### Managing Consultant, Safety and Reliability

### Why We Have This Role

At Qualtrics, we partner with health systems to build resilient, safety-first cultures where clinical care and patient trust thrive. As a Managing Consultant, you will lead multi-hospital engagements and guide healthcare organizations through complex, system-wide transformations using High Reliability Organization (HRO) principles, psychological safety, Root Cause Analysis and Fair and Just Culture frameworks. Partnering directly with health system executives, physician leaders, and our internal consulting team, you will turn complex analytics into high-impact operational improvements, drive business growth with clients, and keep patients and healthcare workers safe.

### How You’ll Find Success

* Leads Engagement Teams & Delivery: Oversees end-to-end consulting engagements across multi-hospital systems, effectively leading consultants, balancing budgets, and managing scope.
* Exerts Executive Influence: Communicates with high credibility to influence healthcare C-suite executives, directors, and clinical leaders, proactively identifying risks and guiding strategic decisions.
* Applies High Reliability Domain Expertise: Deeply understands HRO frameworks, Root Cause Analysis (RCA), Fair and Just Culture, Safety Culture and Preventable Harm metrics, and Communication and Resolution Programs (CRP) to solve complex operational challenges.
* Drives Business Development: Proactively identifies new client opportunities, extends existing engagements, and contributes to practice growth.
* Translates Advanced Data into Strategy: Leverages complex analytical tools (Excel, SQL, SAS, Access) to perform quantitative and qualitative assessments that inform executive-level action plans.
* Coaches & Facilitates with Directness: Delivers high-quality, engaging training workshops, coaching and mentoring to build effective staff and leader habits, and provides direct, respectful, and constructive feedback when client teams fall short of safety and performance goals.

### How You’ll Grow

* Expand Senior Leadership Reach: Deepen your executive presence as a primary engagement lead across major health systems nationwide.
* Shape Consulting Toolkits & Methodology: Drive internal practice development, directly influencing Press Ganey and Qualtrics safety methodologies, training offerings, and frameworks.
* Pioneer Multi-Engagement Management: Master cross-functional project leadership by managing multiple client workstreams and leading internal consultant project teams.
* Advance Commercial & Practice Growth: Build your business development toolkit, expanding accounts and shaping new offerings within a high-growth healthcare safety practice.

### Things You’ll Do

* Lead System-Wide HRO Transformations: Guide multi-hospital client systems in embedding evidence-based safety behaviors, HRO leadership skills, safety huddles, rounding practices, cause analysis techniques and psychological safety tools to drive measurable reductions in safety events.
* Manage Engagement Delivery & Budgets: Oversee end-to-end project execution across multiple client accounts, maintaining delivery budgets, tracking billable hours, and guiding consultant team members.
* Drive Business Growth & Client Retention: Identify expansion opportunities within existing client accounts and partner with leadership to secure new business in high-reliability consulting.
* Coach Executives & Clinical Leaders: Deliver executive coaching, lead physician alignment sessions, and facilitate large-group training on effective HRO Leadership to drive consistently excellent operational performance, Fair and Just Culture and Root Cause Analysis.
* Synthesize Complex Safety Analytics: Direct the design and construction of complex data reviews—including payer metrics, denial trends, and behavioral assessments—to formulate actionable executive strategies.

### What We’re Looking For On Your Resume

* 10+ years of healthcare or high-risk industry experience (e.g., aviation, military, nuclear, manufacturing) focused on safety, quality, and high reliability implementation.
* Demonstrated track record of leading complex performance improvement projects across healthcare organizations, with management consulting experience strongly preferred.
* Proven experience leading consultant project teams, managing client engagement budgets, and supporting business development/account expansion.
* Mastery of Root Cause Analysis (RCA), Common Cause Analysis, and Fair and Just Culture methodologies.
* Advanced analytical capabilities using tools like Excel, PowerPoint, SQL, SAS, or Access for operational/clinical insights.
* Ability to travel 50–75% (~10 days/month on-site across the US and select international locations).
* Bachelor’s degree required; Master’s degree or clinical background (Nursing, Medicine, Pharmacy, Safety/Quality/Risk Management) preferred.

### What You Should Know About This Team

* Diverse, Cross-Industry Expertise: You will join a supportive team of ~20 professionals that merges deep healthcare safety and quality backgrounds with high-reliability expertise from aviation, military, and nuclear industries.
* Direct Executive & Patient Impact: Our work directly transforms health system leadership culture, eliminates systemic human error, and protects patients and healthcare workers in care delivery environments.
* Data-Backed Consulting Model: We leverage market-leading healthcare data assets alongside clinical domain expertise to deliver measurable, sustainable operational changes for our clients.
* Culture of Coaching & Continuous Learning: We cultivate a collaborative environment where leaders delegate effectively, share best practices, and actively invest in the career growth and analytical skill development of every team member.

Our Team’s Favorite Perks and Benefits

* We participate in personalized Career Action Planning. You will work with your manager to design a plan based on your life experiences, values, and career aspirations (inside and outside Qualtrics) that helps you achieve your career goals at Qualtrics.
* Qualtrics pays 100% of the healthcare benefit premiums for employees and their dependents.
* Variable allowances for wellness, meals, transportation, and more.

Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.

​​​​​​​Applicants in the United States of America have rights under Federal Employment Laws:[Family & Medical Leave Act](https://www.dol.gov/agencies/whd/posters/fmla), [Equal Opportunity Employment](https://www.eeoc.gov/poster), [Employee Polygraph Protection Act](https://www.dol.gov/agencies/whd/posters/employee-polygraph-protection-act)

Qualtrics is committed to the inclusion of all qualified individuals. As part of this commitment, Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please let your Qualtrics contact/recruiter know.

Not finding a role that’s the right fit for now? Qualtrics Insiders is the one-stop shop for all things Qualtrics Life. Sign up for exclusive access to content created with you in mind and get the scoop on what we have going on at Qualtrics – upcoming events, behind the scenes stories from the team, interview tips, hot jobs, and more. No spam – we promise! You’ll hear from us two times a month max with fresh, totally tailored info – so be sure to stay connected as you explore your best role and company fit.

For full-time positions, this pay range is for base per year; however, base pay offered within this range may vary depending on location, job-related knowledge, education, skills, and experience. A sign-on bonus and restricted stock units may be included in an employment offer. Full-time employees are eligible for medical, dental, vision, life and disability, 401(k) with match, paid time off, a wellness reimbursement, and mental health benefits. For a detailed look at our benefits, visit [Qualtrics US Benefits](https://www.qualtrics.com/careers/us/en/us-benefits).

Remote Base Annual Pay Transparency Range

$126,000—$153,000 USD

Show more

[Apply now >](https://jobicy.com/jobs/158438-managing-consultant-safety-and-reliability.md)

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