[All remote jobs](https://jobicy.com/jobs.md)[![NetDocuments logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2025/06/d08d5ca3-221.png)](https://jobicy.com/company/netdocuments.md)[NetDocuments](https://jobicy.com/company/netdocuments.md)

# Content Strategist

AI Summary NetDocuments is hiring an AI Training Content Strategist to create and deliver technical learning experiences for global partners and customers. The role combines instructional design, content strategy, UX writing, certification content, and live virtual or onsite training facilitation. The strategist will partner with product, engineering, design, and enablement teams to translate AI-powered legal technology into accessible, actionable learning materials. Success requires experience with adult learning principles, SaaS or enterprise platforms, technical storytelling, and learner-centered content design. Familiarity with legal technology, accessibility, and tools such as Articulate, Camtasia, Figma, Confluence, or LMS platforms is preferred.[Apply for this job](#job-application)[View company](https://jobicy.com/company/netdocuments.md)ShareRemote from[USA](https://jobicy.com/job-region/usa.md)SalaryUSD 70k–80k / yrDepartment[Education & E-learning](https://jobicy.com/categories/education.md)EmploymentFull TimeExperienceSeniorPublished3 Nov 2026Apply before3 Dec 2026Listing views61Application actions3Application toolkit

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Prepare your resume, explore your fit, and draft a cover letter for this opportunity.

Opportunity details

## About this role.

NetDocuments is committed to providing an excellent candidate experience and will never ask you to engage in recruitment activity without phone, video, and in person meetings and communications from emails using the @netdocuments.com domain. If you have any concerns or questions about communications you have received, please send them to [hrgroup@netdocuments.com](mailto:hrgroup@netdocuments.co) so our team members can review.

About NetDocuments

At NetDocuments, we’re shaping the future of legal work. We believe legal professionals should spend less time searching for information and managing documents, and more time solving complex problems, serving clients, and delivering meaningful outcomes. That’s why we’re building technology that helps organizations work smarter, collaborate more effectively, and unlock the full value of their institutional knowledge.

Our team is redefining what’s possible for legal technology. NetDocuments is the trusted intelligent document management platform for legal professionals and the company behind the industry’s first and only legal context graph—a breakthrough that gives legal professionals and AI a richer understanding of how matters, documents, people, and knowledge connect across an organization while respecting enterprise-grade security, governance, permissions, and ethical walls.

Innovation is only part of our story. We believe our greatest strength is our people. We foster a collaborative, inclusive, and high-performing culture where curiosity is encouraged, diverse perspectives are valued, and employees are empowered to make a meaningful impact. Whether you’re building products, serving customers, or supporting the business, your work helps shape the future of one of the world’s most trusted legal technology platforms.

That commitment to our employees and customers has earned us recognition as one of the nation’s top workplaces, including:

* Four consecutive appearances on the Inc. 5000 list of America’s Fastest-Growing Private Companies
* Five-time Top Workplace USA winner
* Five-time Salt Lake Tribune Top Workplace
* Multiple Top Workplaces Culture Excellence awards recognizing innovation, employee appreciation, work-life flexibility, and compensation & benefits

If you’re excited to solve meaningful challenges, work alongside talented colleagues, and help define the next generation of legal technology, we’d love to meet you.

About the Opportunity

NetDocuments is looking for a creative and technically savvy AI Training Content Strategist to shape and deliver engaging learning experiences for our global partners and customers. Sitting at the intersection of training, UX content, and enablement, this role is ideal for a content creator who thrives in translating complex technical topics—especially AI-powered solutions—into clear, actionable, and memorable learning experiences.

You’ll collaborate with product designers, partner enablement teams, and engineers to design scalable, strategic content and training assets that drive adoption, certification, and deep understanding of our platform. This role blends instructional design, content strategy, and live facilitation, with a strong focus on empowering learners in the legal tech space.

What Your Contributions Will Be:

Training & Enablement Delivery

* Deliver engaging, multi-day training sessions (virtual and onsite) for global channel partners across time zones.
* Lead dynamic product trainings, especially around AI functionality, that prepare partners and customers for certification and implementation success.
* Identify gaps in partner or customer knowledge and build training plans to address them.
* Support re-certification and ongoing enablement through bite-sized content, refreshers, and 1:1 follow-up when needed.

Content Creation & Strategy

* Own the strategy and execution of technical enablement content across the partner and customer journey—including curriculum, microlearning, in-app copy, documentation, and certification exams.
* Create clear, concise, and user-friendly content that enhances the product experience and drives AI adoption.
* Collaborate cross-functionally with designers, engineers, and product managers to ensure content supports UX and reflects product intent.
* Apply a “Voice of the Learner” mindset to all content, ensuring accessibility, clarity, and empathy in every asset.

Experience Design & Thought Leadership

* Elevate the enablement experience through modern instructional techniques, storytelling, and visual communication.
* Advocate for the role of high-quality content in driving product success—both internally and externally.
* Stay current on best practices in UX writing, content design, legal tech, and AI learning to keep NetDocuments’ training experiences at the forefront of innovation.

What You Will Bring to the Team:

* Relationship building and cross-functional collaboration
* Strong facilitation and public speaking skills
* Excellent writing, editing, and storytelling ability
* Organizational agility and a learner-first mindset
* Business awareness, especially within legal or professional services industries
* Curiosity and adaptability in a fast-evolving tech environment

What You Will Need for Success:

* 3+ years of experience in content strategy, technical training, or instructional design—ideally within SaaS or enterprise software
* Proven success delivering training in live and asynchronous formats
* Strong understanding of adult learning principles and content design best practices
* Experience with enterprise cloud platforms, preferably in regulated or professional industries (legal, financial, corporate, or government)
* Understanding of AI and its practical applications, with a willingness to learn and communicate technical concepts clearly
* Familiarity with UX writing, microcopy, and accessibility standards
* Portfolio or examples of training or content work that demonstrate clarity, strategy, and user impact

Ideally you will have:

* Legal industry experience or working knowledge of legal operations
* Experience building or contributing to design systems or training libraries
* Proficiency in tools like Articulate, Camtasia, Figma, Confluence, or LMS platforms

Benefits:

* 90% healthcare premiums company covered
* HSA company contribution
* 401K match at 4% with immediate vesting
* Flexible PTO (typically 3 to 4 weeks a year)
* 10 paid holidays
* Monthly contributions for wellness
* Access to LinkedIn Learning with monthly dedicated time to explore

Compensation Transparency:

The annual compensation range for this position is: $70,000 – $80,000

The posted cash compensation for this position includes on target earnings, base salary and variable if applicable. Some roles may qualify for overtime pay. Individual compensation packages are determined based on various factors specific to each candidate, such as career level, skills, experience, geographic location, qualifications, and other job-related considerations

### #LI-HYBRID

### #LI-REMOTE

Equal Opportunity

NetDocuments is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are based on business needs, job requirements, individual qualifications, without regard to race, color, religion, sex, (including pregnancy), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity and/or expression, military and veteran status, or any other status protected by laws or regulations in the locations where we operate. NetDocuments believes diversity and inclusion among our employees is critical to our success, and we are committed to providing a work environment free of discrimination and harassment.

Show more

[Apply now >](https://jobicy.com/jobs/158649-content-strategist.md)

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![Upload CV](data:image/svg+xml;base64,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)

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## Role DNA

A quick view of the complexity, pace, ownership and collaboration implied by the job description.

### Job Complexity

4/5EasyHard

### Pace & Pressure

4/5RelaxedFast-paced

### Autonomy Level

4/5GuidedFull ownership

### Communication Load

5/5IndependentCollaborative

AI insightThis is a cross-functional role requiring the candidate to simplify complex AI and enterprise-software concepts while owning both strategy and delivery. It also demands strong facilitation skills across global audiences and multiple content formats.

## Salary analysis

Estimated compensation compared with the broader US market for similar roles.

Estimated job median (per year)Market rate$75,000US market range (per year)$70k–$90k0$99.00k

AI insightThe employer explicitly lists annual cash compensation of USD 70,000–80,000, with a midpoint of USD 75,000 per year. Estimated US market pay for a mid-level technical training and content strategy role in enterprise SaaS is approximately USD 70,000–90,000 annually; actual pay may vary by location, legal-tech experience, and facilitation scope.

## Core skills

Skills and capabilities most closely associated with this opportunity.

[Instructional design](https://jobicy.com/jobs?search_keywords=Instructional%20design.md)[Technical training](https://jobicy.com/jobs?search_keywords=Technical%20training.md)[Content strategy](https://jobicy.com/jobs?search_keywords=Content%20strategy.md)[Adult learning principles](https://jobicy.com/jobs?search_keywords=Adult%20learning%20principles.md)[Training facilitation](https://jobicy.com/jobs?search_keywords=Training%20facilitation.md)[UX writing](https://jobicy.com/jobs?search_keywords=UX%20writing.md)[Technical writing](https://jobicy.com/jobs?search_keywords=Technical%20writing.md)[AI literacy](https://jobicy.com/jobs?search_keywords=AI%20literacy.md)[Learning experience design](https://jobicy.com/jobs?search_keywords=Learning%20experience%20design.md)[Curriculum development](https://jobicy.com/jobs?search_keywords=Curriculum%20development.md)[Microlearning](https://jobicy.com/jobs?search_keywords=Microlearning.md)[Certification program design](https://jobicy.com/jobs?search_keywords=Certification%20program%20design.md)[Cross-functional collaboration](https://jobicy.com/jobs?search_keywords=Cross-functional%20collaboration.md)[Accessibility standards](https://jobicy.com/jobs?search_keywords=Accessibility%20standards.md)[LMS platforms](https://jobicy.com/jobs?search_keywords=LMS%20platforms.md)

Sample interview questionsHow would you turn a complex AI product feature into a training experience for channel partners?I would first identify the learner personas, business outcomes, and implementation tasks the feature supports. I would then build a modular learning path that combines a concise conceptual overview, realistic legal-tech scenarios, guided product practice, knowledge checks, and follow-up reference materials.

Describe how you use learner feedback to improve training content.

I collect quantitative data such as completion, assessment, and support trends alongside qualitative feedback from sessions, surveys, and stakeholder interviews. I prioritize revisions based on where learners struggle, then validate updated content through pilot sessions or usability reviews.

How do you ensure that technical content is accurate while remaining understandable for nontechnical audiences?

I collaborate with subject-matter experts early, validate key workflows against the product, and use plain language to explain technical concepts. I focus on what learners need to do, why it matters, and how to recognize successful outcomes, while placing deeper technical detail in optional references.

How would you manage competing requests from product, engineering, and partner enablement teams?

I would establish a transparent intake and prioritization process based on product releases, learner impact, business urgency, and effort. I would communicate trade-offs clearly, maintain a shared content roadmap, and deliver reusable modular assets where possible.

What makes a live virtual training session effective for a global audience?

Effective sessions balance clear objectives, demonstrations, learner interaction, practical exercises, and frequent comprehension checks. For global audiences, I also account for time zones, accessible materials, recording availability, pacing, and examples that are relevant to varied partner contexts.

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