[All remote jobs](https://jobicy.com/jobs.md)[![Elevenlabs logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2025/06/e01b4c5d-221.png)](https://jobicy.com/company/elevenlabs.md)[Elevenlabs](https://jobicy.com/company/elevenlabs.md)

# Vertical Sales Strategy and Operations

AI Summary ElevenLabs is seeking a Sales Strategy & Operations professional to build and scale a vertical-led go-to-market motion for its AI audio platforms. The role owns market research, ICP and persona definition, competitive positioning, vertical launches, enablement, pipeline targets, and post-launch performance analysis. It partners closely with Product Marketing, Product, Forward Deployed Engineering, Sales, and Marketing to turn field insights into strategic priorities and product requirements. The ideal candidate has at least four years of GTM or sales-operations experience, strong SQL and BI capabilities, and the ability to lead ambiguous cross-functional initiatives without formal authority.[Apply for this job](#job-application)[View company](https://jobicy.com/company/elevenlabs.md)ShareRemote from[UK](https://jobicy.com/job-region/uk.md), [USA](https://jobicy.com/job-region/usa.md)SalaryUndisclosedDepartment[Product & Operations](https://jobicy.com/categories/management.md)EmploymentFull TimeExperienceSeniorPublished4 Nov 2026Apply before4 Dec 2026Listing views24Application actions0Application toolkit

## Make your next move.

Prepare your resume, explore your fit, and draft a cover letter for this opportunity.

Opportunity details

## About this role.

### About ElevenLabs

ElevenLabs is an AI research and product company transforming how we interact with technology.

We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses – from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world’s most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We’ve raised $781M in funding and our last valuation was $22B – multiples of 11, always.

We have expanded from voice into three main platforms:

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ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.

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ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.

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ElevenAPI gives developers access to our leading AI audio foundational models.

Everything we do is the result of the creativity and commitment of our team – builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.

### How we work

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High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.

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Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.

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AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.

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Excellence everywhere: Everything we do should match the quality of our AI models.

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Global team: We prioritize your talent, not your location.

### What we offer

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Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.

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Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact – beyond your immediate role and responsibilities.

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Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.

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Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.

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Annual team offsite: Each year, we bring your entire team together in a new location – past offsites have included Croatia, Italy and Cancún

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Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.

About the role

We’re looking for someone to join our Sales Strategy & Operations team and own how ElevenLabs goes to market by vertical. As we shift from a horizontal motion to a vertical-led one, you will go deep on each of our top verticals — the buyer, the use cases, the competitive landscape, and what it takes to win — and turn that into a repeatable playbook for launching and scaling each one.

As part of the Revenue Operations team, you’ll sit at the center of the vertical GTM motion, working with Product Marketing, Forward Deployed Engineering, Product, and Sales leadership to define each vertical’s strategy, surface product gaps, and drive cross-functional alignment until every vertical is launched and performing. This is a role for someone who wants to shape a new market from the ground up, not maintain an existing one.

In this role, you will be responsible for:

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Vertical Deep Dives – Own the research and strategy for each top vertical: market sizing, ICP and persona definition, buying process, priority use cases, competitive positioning, and where ElevenLabs wins.

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Vertical Launches – Run the end-to-end launch of each vertical, from strategy and segmentation through enablement, pipeline targets, and post-launch performance reviews.

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Cross-Functional Alignment – Drive alignment across PMM, FDE, Product, Sales, and Marketing on vertical priorities, owners, and timelines. Be the single thread that keeps every function moving in the same direction.

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Product Needs – Dig deep into what each vertical requires from the product — integrations, compliance, features, workflows, and translate field signal into prioritized, evidence-backed requirements for Product.

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Data-Driven Strategy – Define the metrics that matter for each vertical (pipeline, win rate, ACV, sales cycle, product adoption), build the dashboards, and use the insights to decide where to double down or pull back.

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Leadership Partnership – Serve as a trusted advisor to Sales and GTM leadership on where to invest by vertical, with clear recommendations and regular performance reporting.

Who you are

We’re looking for exceptional individuals who combine technical excellence with ethical awareness, who are excited by hard problems and motivated by human impact. You’ll strive with us if you:

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Are passionate about audio AI driven by a desire to make content universally accessible and breaking the frontiers of new tech.

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Are a highly motivated and driven individual with a strong work ethic. Our team is aware of this critical moment of audio AI evolution and is committed to going the extra mile to lead.

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Are analytical, efficient, and strive on solving complex challenges with a first principles mindset.

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Consistently strive for excellence, delivering high-quality work quickly and exceeding expectations.

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Take initiative and work autonomously from day one, prioritizing learning and contribution while leaving ego aside.

What you bring

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4+ years in Sales Strategy & Operations or GTM strategy, ideally with experience building or launching a vertical GTM motion

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Proven track record of taking an ambiguous strategic question to a structured answer, then driving execution across teams.

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Deep curiosity about industries — you enjoy learning how a healthcare, financial services, or retail buyer actually operates and what they need

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Strong analytical skills, with proven expertise in SQL and data visualization using BI tools (e.g. Sigma)

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Excellent communication and influence skills, with the ability to align Product, Marketing, and Sales leaders without direct authority.

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Highly adaptable, with a proactive approach to problem-solving and comfort operating in a fast-moving, undefined space.

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Strong coachability and willingness to learn and adapt to new challenges.

We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.

Show more

[Apply now >](https://jobicy.com/jobs/158959-vertical-sales-strategy-and-operations.md)

>  Annual salary information is not provided for this position. Explore salary ranges for similar roles in our [Salary Directory ›](https://jobicy.com/salaries.md)

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![Upload CV](data:image/svg+xml;base64,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)

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## Role DNA

A quick view of the complexity, pace, ownership and collaboration implied by the job description.

### Job Complexity

4/5EasyHard

### Pace & Pressure

5/5RelaxedFast-paced

### Autonomy Level

5/5GuidedFull ownership

### Communication Load

5/5IndependentCollaborative

AI insightThis is a high-impact strategic operations role requiring the candidate to create repeatable vertical GTM playbooks in an undefined, fast-moving environment. Success depends on advanced analytics, commercial judgment, and influence across senior stakeholders without direct authority.

## Salary analysis

Estimated compensation compared with the broader US market for similar roles.

Estimated job median (per year)Highly competitive$160,000US market range (per year)$130k–$190k0$209.00k

AI insightThe yearly pay period is inferred from the job context; it was not explicitly stated by the employer. No employer salary was disclosed. The yearly compensation estimate is an AI-generated US-market estimate for a mid-to-senior Sales Strategy & Operations / Revenue Operations professional with vertical GTM, SQL, BI, and cross-functional leadership responsibilities.

## Core skills

Skills and capabilities most closely associated with this opportunity.

[Sales Strategy](https://jobicy.com/jobs?search_keywords=Sales%20Strategy.md)[Revenue Operations](https://jobicy.com/jobs?search_keywords=Revenue%20Operations.md)[Go-to-Market Strategy](https://jobicy.com/jobs?search_keywords=Go-to-Market%20Strategy.md)[Vertical Market Strategy](https://jobicy.com/jobs?search_keywords=Vertical%20Market%20Strategy.md)[Market Research](https://jobicy.com/jobs?search_keywords=Market%20Research.md)[ICP Development](https://jobicy.com/jobs?search_keywords=ICP%20Development.md)[Competitive Analysis](https://jobicy.com/jobs?search_keywords=Competitive%20Analysis.md)[SQL](https://jobicy.com/jobs?search_keywords=SQL.md)[Business Intelligence](https://jobicy.com/jobs?search_keywords=Business%20Intelligence.md)[Data Visualization](https://jobicy.com/jobs?search_keywords=Data%20Visualization.md)[Pipeline Analytics](https://jobicy.com/jobs?search_keywords=Pipeline%20Analytics.md)[Sales Enablement](https://jobicy.com/jobs?search_keywords=Sales%20Enablement.md)[Cross-Functional Leadership](https://jobicy.com/jobs?search_keywords=Cross-Functional%20Leadership.md)[Product Requirements](https://jobicy.com/jobs?search_keywords=Product%20Requirements.md)[Performance Reporting](https://jobicy.com/jobs?search_keywords=Performance%20Reporting.md)

Sample interview questionsDescribe a time you built a go-to-market strategy for a new segment or vertical with limited initial data.I began by defining the decision to be made, then triangulated customer interviews, win-loss data, market research, and sales feedback to form an initial ICP and use-case hypothesis. I converted that hypothesis into a launch plan with owners, leading indicators, and review checkpoints. After launch, I used pipeline quality, conversion, cycle time, and customer feedback to refine the playbook.

How would you determine whether ElevenLabs should prioritize a new industry vertical?

I would assess market size, urgency of the customer problem, product fit, willingness to pay, competitive intensity, implementation complexity, and expected sales efficiency. I would combine quantitative opportunity scoring with direct buyer and field research, then recommend a focused pilot with explicit success thresholds before committing broad resources.

What metrics would you use to evaluate the performance of a newly launched vertical GTM motion?

I would track leading indicators such as target-account coverage, qualified pipeline creation, enablement adoption, and product engagement, alongside lagging indicators such as win rate, ACV, sales-cycle length, retention signals, and expansion potential. The dashboard would compare vertical performance against baseline segments and the original investment case.

How do you influence Product, Sales, and Marketing leaders when you do not have direct authority?

I establish a shared problem statement, make decision criteria transparent, and bring evidence rather than opinion. I clarify accountable owners, timelines, dependencies, and trade-offs, then maintain momentum through concise operating reviews. When priorities conflict, I frame the decision around customer impact and measurable business outcomes.

How have you used SQL and BI tools to improve commercial decision-making?

I have used SQL to combine CRM, product-usage, and marketing data into reliable funnel and cohort views. In BI dashboards, I focused on actionable metrics such as conversion by segment, pipeline velocity, adoption patterns, and win-loss drivers. I paired the reporting with recommendations and experiments so stakeholders could act on the insights rather than simply review data.

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