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# Senior People Operations Partner (LATAM)

AI Summary Senior People Operations Partner will lead complex operational HR delivery across Mexico and support regional activity throughout Latin America. The role manages sensitive employee relations matters, restructurings, workforce transitions, country expansion, and local labor-law compliance. It partners closely with HRBPs, Legal, Payroll, business leaders, and Global People Services to establish scalable governance and consistent processes. The position also mentors HR operations colleagues and drives transformation, automation, SOP development, and operational improvements.[Apply for this job](#job-application)[View company](https://jobicy.com/company/precision-medicine-group.md)ShareRemote from[Mexico](https://jobicy.com/job-region/mexico.md)SalaryUndisclosedDepartment[HR & Recruiting](https://jobicy.com/categories/hr.md)EmploymentFull TimeExperienceSeniorPublished4 Nov 2026Apply before4 Dec 2026Listing views16Application actions1Application toolkit

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Opportunity details

## About this role.

We’re hiring a Senior People Operations Partner to provide advanced operational HR leadership as we expand our global HR operating model across Latin America. This is an exciting, high‑impact opportunity based in Mexico, supporting rapid growth across Mexico, Brazil, Argentina, Colombia, Chile, and Peru.

The Senior People Operations Partner provides advanced operational HR leadership across multiple countries or complex jurisdictions within the global HR operating model. The role supports high-complexity employee relations matters, organizational change, country expansion activity, and employee representative or works council processes where applicable.

Acting as a senior operational HR expert, the role partners closely with HRBPs, Legal, Payroll, business leadership, and Global People Services to ensure compliant, scalable, and effective HR operational delivery across regions.

The Senior People Operations Partner also plays a key role in operational governance, transformation initiatives, mentoring and driving consistency across the People Operations model.

Main Duties & Responsibilities:

Multi-Country Operational HR Leadership

* Provide advanced operational HR support across multiple countries or complex jurisdictions
* Lead operational delivery of organizational changes, restructures, transfers, integrations, and workforce transitions
* Support operational readiness and implementation of country expansions and new market entry activity
* Ensure operational consistency while balancing local legislative and cultural requirements

Complex Employee Relations & Legislative Support

* Lead or support complex employee relations matters including investigations, grievances, disciplinary matters, restructures, and sensitive exits
* Partner with Legal and HR leadership on high-risk or legally sensitive operational matters
* Support Works Councils, CSEs, or employee representative processes where applicable
* Ensure operational compliance with local labor laws, consultation obligations, collective agreements, and statutory requirements

Operational Governance & Escalation

* Act as a senior escalation point for complex operational HR matters requiring advanced judgement
* Drive operational governance, consistency, and best practice across supported countries
* Support development of operational frameworks, SOPs, and escalation models
* Provide coaching and guidance to Global People Services team members

Strategic Operational Partnership

* Partner with HRBPs and business leaders to operationalize workforce and organizational changes
* Provide operational input into workforce planning, transformation, and business change initiatives
* Support implementation of HR operating model improvements and operational transformation initiatives
* Continuous Improvement & Transformation
* Lead operational improvement initiatives across regions or functions
* Support implementation of HR technology, automation and scalable operational processes
* Identify operational trends, risks and process improvement opportunities
* Contribute to broader HR transformation and governance initiatives

Education and Experience

Minimum Education & Experience:

* Degree in Human Resources, Business Administration or related field preferred
* Advanced multi-country or regional HR operational experience required
* Professional working proficiency in English

Preferred Education & Experience (optional):

* Professional HR qualification (e.g. CIPD, SHRM, HRCI or equivalent) desirable

Knowledge, Skills, and Competencies

* Significant HR generalist and operational HR experience across multiple countries or regions
* Strong experience managing complex employee relations and legislative matters
* Experience supporting Works Councils, CSEs, or employee consultation processes preferred
* Experience supporting organizational change, transformation, or country expansion activity
* Strong operational judgement and risk assessment capability
* Excellent stakeholder management and influencing skills
* Ability to coach and guide operational HR team members
* Strong organizational and project coordination capability

#LI-AG2 #LI-REMOTE

Any data provided as a part of this application will be stored in accordance with our [Privacy Policy.](https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.precisionmedicinegrp.com%2Fprivacy-policy%2F&data=05%7C01%7Czeta.larcon%40precisionmedicinegrp.com%7Cb58fe8b0c3ea4dd2e79d08db5bd09a25%7Cb71ff3f628164ca8a9b938f820f91ad1%7C0%7C0%7C638204723732367131%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=9DgboiHTFPrNYVhdKhyfdwVyNYwUvZbP%2FroLdWIIfxw%3D&reserved=0) For CA applicants, please also refer to our [CA Privacy Notice](https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.precisionmedicinegrp.com%2Fca-applicants-privacy-notice%2F&data=05%7C01%7Czeta.larcon%40precisionmedicinegrp.com%7Cb58fe8b0c3ea4dd2e79d08db5bd09a25%7Cb71ff3f628164ca8a9b938f820f91ad1%7C0%7C0%7C638204723732367131%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=tfAqqMZsG%2B11IchL45HFFVbfECCkYqQpNr0PQxrMFJU%3D&reserved=0).

Precision Medicine Group is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other characteristics protected by law.

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact Precision Medicine Group at [myHR@precisionmedicinegrp.com](mailto:myHR@precisionmedicinegrp.com).

Recruitment Fraud Warning: Please be aware that fraudulent individuals and websites may impersonate Precision Medicine Group or its affiliates and attempt to obtain personal, financial, or banking information through fake job postings or employment offers. Precision Medicine Group will never request payment, banking details, or other sensitive financial information as part of the recruitment process. If you believe you have been targeted by a recruitment scam, we encourage you to report the incident to your local law enforcement authorities, consumer protection agency, or relevant cybercrime reporting organization in your country. Please also notify us at [myHR@precisionmedicinegrp.com](mailto:myHR@precisionmedicinegrp.com) so we can investigate and take appropriate action.

Candidates must be legally authorized to work in the country of employment without employer sponsorship.

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[Apply now >](https://jobicy.com/jobs/159005-senior-people-operations-partner-latam.md)

>  Annual salary information is not provided for this position. Explore salary ranges for similar roles in our [Salary Directory ›](https://jobicy.com/salaries.md)

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## Role DNA

A quick view of the complexity, pace, ownership and collaboration implied by the job description.

### Job Complexity

5/5EasyHard

### Pace & Pressure

4/5RelaxedFast-paced

### Autonomy Level

5/5GuidedFull ownership

### Communication Load

5/5IndependentCollaborative

AI insightЭто старшая региональная HR-роль с высокой юридической и репутационной ответственностью: необходимо одновременно учитывать нормы нескольких стран и вести сложные трудовые кейсы. Успех зависит от самостоятельного принятия обоснованных решений и координации множества заинтересованных сторон.

## Salary analysis

Estimated compensation compared with the broader US market for similar roles.

Estimated job median (per year)Highly competitive$105,000US market range (per year)$90k–$120k0$132k

AI insightThe yearly pay period is inferred from the job context; it was not explicitly stated by the employer. Работодатель не раскрыл компенсацию. Для старшей региональной People Operations роли оценочный ориентир рынка составляет $90,000–$120,000 USD в год, с медианной оценкой $105,000 USD в год; период и суммы являются AI-оценкой, а не заявленной оплатой работодателя.

## Core skills

Skills and capabilities most closely associated with this opportunity.

[Multi-country HR operations](https://jobicy.com/jobs?search_keywords=Multi-country%20HR%20operations.md)[Employee relations](https://jobicy.com/jobs?search_keywords=Employee%20relations.md)[Labor law compliance](https://jobicy.com/jobs?search_keywords=Labor%20law%20compliance.md)[Organizational change management](https://jobicy.com/jobs?search_keywords=Organizational%20change%20management.md)[HR governance](https://jobicy.com/jobs?search_keywords=HR%20governance.md)[Workforce transitions](https://jobicy.com/jobs?search_keywords=Workforce%20transitions.md)[HR transformation](https://jobicy.com/jobs?search_keywords=HR%20transformation.md)[Stakeholder management](https://jobicy.com/jobs?search_keywords=Stakeholder%20management.md)[HR risk assessment](https://jobicy.com/jobs?search_keywords=HR%20risk%20assessment.md)[Payroll collaboration](https://jobicy.com/jobs?search_keywords=Payroll%20collaboration.md)[Works council support](https://jobicy.com/jobs?search_keywords=Works%20council%20support.md)[Country expansion](https://jobicy.com/jobs?search_keywords=Country%20expansion.md)[Process improvement](https://jobicy.com/jobs?search_keywords=Process%20improvement.md)[HR technology](https://jobicy.com/jobs?search_keywords=HR%20technology.md)[Team coaching](https://jobicy.com/jobs?search_keywords=Team%20coaching.md)

Sample interview questionsHow have you ensured consistent HR operations across countries with different labor-law requirements?I establish common operating principles and SOPs, then validate each workflow with local legal and HR expertise. I maintain a country-level compliance matrix, document exceptions clearly, and use regular governance reviews to ensure regional consistency without overlooking local obligations.

Describe your approach to managing a sensitive employee relations investigation.

I begin with a clear scope, impartial fact-finding plan, confidentiality controls, and a timeline. I interview relevant parties, review evidence objectively, involve Legal when required, document decisions carefully, and ensure the outcome is consistent with policy and local law.

How would you support an organizational restructuring across several LATAM countries?

I would map local consultation, notice, severance, and documentation requirements country by country, identify risks early, and create a coordinated implementation plan with Legal, Payroll, HRBPs, and leadership. Clear manager guidance, employee communications, and a structured escalation process are essential to execute the change respectfully and compliantly.

What operational metrics would you use to identify HR process improvement opportunities?

I would review case volumes, resolution times, repeat escalations, error rates, employee and manager feedback, compliance exceptions, and service-level performance. These measures help distinguish isolated issues from systemic process gaps and prioritize automation or policy improvements.

How do you coach HR operations team members handling complex cases?

I use case reviews to develop judgement rather than simply provide answers. I help team members assess facts, policy, legal risk, stakeholder impact, and escalation thresholds, then provide practical feedback and reusable guidance for similar future cases.

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