[All remote jobs](https://jobicy.com/jobs.md)[![Gatik AI logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2025/06/d5f87748-221.png)](https://jobicy.com/company/gatik-ai.md)[Gatik AI](https://jobicy.com/company/gatik-ai.md) # Field Service Technician AI Summary Gatik is seeking an experienced Field Service Technician to maintain, diagnose, repair, and integrate hardware and software across its autonomous commercial vehicle fleet. The role combines commercial vehicle service work with autonomous-system troubleshooting, including firmware flashing, sensor calibration, vehicle upfits, and end-of-line testing. The technician will document failures and repairs, support engineering teams with field feedback, and execute service campaigns, retrofits, and standard work instructions. Strong safety and compliance practices are essential, including LOTO, OSHA, DOT, FMCSA, and workspace standards. This is a US-remote field role that requires travel to operational sites throughout North America.[Apply for this job](#job-application)[View company](https://jobicy.com/company/gatik-ai.md)ShareRemote from[USA](https://jobicy.com/job-region/usa.md)SalaryUndisclosedDepartment[Technical Support](https://jobicy.com/categories/technical-support.md)EmploymentFull TimeExperienceOpen levelPublished4 Nov 2026Apply before4 Dec 2026Listing views35Application actions2Application toolkit ## Make your next move. Prepare your resume, explore your fit, and draft a cover letter for this opportunity. Opportunity details ## About this role. Gatik, the leader in autonomous middle-mile logistics, is revolutionizing the B2B supply chain with its autonomous transportation-as-a-service (ATaaS) solution and prioritizing safe, consistent deliveries while streamlining freight movement by reducing congestion. The company focuses on short-haul, B2B logistics for Fortune 500 retailers and in 2021 launched the world’s first fully driverless commercial transportation service with Walmart. Gatik’s Class 3-7 autonomous trucks are commercially deployed across major markets, including Texas, Arkansas, and Ontario, Canada, driving innovation in freight transportation. The company’s proprietary Level 4 autonomous technology, Gatik Carrier™, is custom-built to transport freight safely and efficiently between pick-up and drop-off locations on the middle mile. With robust capabilities in both highway and urban environments, Gatik Carrier™ serves as an all-encompassing solution that integrates advanced software and hardware powering the fleet, facilitating effortless integration into customers’ logistics operations. About the Role Gatik is looking for a hands-on Field Service Technician to perform complex diagnostics, maintenance, repairs, and hardware/software integration across our autonomous vehicle fleet. In this role, you will work directly on both traditional OEM vehicle platforms and Gatik’s proprietary Autonomous Software and Hardware stack, ensuring maximum fleet uptime, operational readiness, and strict adherence to quality and safety standards. Reporting to the Field Service Team Manager you will act as a key technical execution expert on-site, delivering high-quality technical documentation and engineering feedback to optimize fleet reliability. You will be instrumental in maintaining safety and quality standards while driving continuous fleet performance. This role is remote, but travel is necessary to our sites throughout North America. What You’ll Do * OEM & Autonomous System Diagnostics & Maintenance: Perform hands-on maintenance, diagnostic troubleshooting, and repairs on OEM vehicle platforms and autonomous software/hardware stacks using engineering tools, and handle software/firmware flashing. * Technical Execution & Fleet Operations: Execute rapid root-cause repairs, sensor calibrations, vehicle upfits, and End-of-Line testing while acting as a technical liaison for remote engineering support. * Vehicle Campaigns & Standard Work Instructions: Carry out Technical Service Bulletins, recall campaigns, and hardware/software retrofits while validating Standard Work Instructions and SOPs. * Technical Writing & Engineering Communication: Author detailed service records, diagnostic write-ups, and failure analysis reports, translating complex engineering schematics and specs into practical maintenance execution. * Quality, Safety & Workspace Compliance: Adhere to safety protocols (SMS, LOTO, PPE) and maintain shop cleanliness and compliance in accordance with 6S, OSHA, DOT, and FMCSA standards. What We’re Looking For * 5+ years of hands-on experience in field service, commercial vehicle maintenance, automotive diagnostics, or AV/robotics electro-mechanical repair. * Proven full-stack troubleshooting skills across OEM vehicle platforms and autonomous software/hardware stacks. * Proficiency with engineering-level tooling, including micro-ohm meters, digital multimeters, CAN bus analyzers, and wiring repair equipment. * Strong technical writing and comprehension skills, with the ability to interpret complex schematics and write clear, structured diagnostic write-ups and service logs. * Knowledge of safety & compliance, including LOTO, electrical safety, and OSHA/DOT/FMCSA regulations. More about Gatik Founded in 2017 by experts in autonomous vehicle technology, Gatik has rapidly expanded its presence to Mountain View, Dallas-Fort Worth, Arkansas, and Toronto. As the first and only company to achieve fully driverless middle-mile commercial deliveries, Gatik holds a unique and defensible position in the AV industry, with a clear trajectory toward sustainable growth and profitability. We have delivered complete, proprietary AV technology – an integration of software and hardware – to enable earlier successes for our clients in constrained Level 4 autonomy. By choosing the middle mile – with defined point-to-point delivery, we have simplified some of the more complex AV challenges, enabling us to achieve full autonomy ahead of competitors. Given extensive knowledge of Gatik’s well-defined, fixed route ODDs and hybrid architecture, we are able to hyper-optimize our models with exponentially less data, establish gate-keeping mechanisms to maintain explainability, and ensure continued safety of the system for unmanned operations. Visit us at[Gatik](http://gatik.ai/) for more company information and[Careers at Gatik](https://gatik.ai/careers/) for more open roles. Notable News * Forbes:[Forget robotaxis. Upstart Gatik sees middle-mile deliveries as the path to profitable AVs](https://www.forbes.com/sites/alanohnsman/2023/09/05/forget-robotaxis-upstart-gatik-sees-middle-mile-deliveries-as-the-path-to-profitable-avs/?sh=52b7a7866e61) * Tech Brew:[Gatik AI exec unpacks the regulations that could shape the AV industry](https://www.emergingtechbrew.com/stories/2024/09/06/gatik-ai-richard-steiner-regulations-av-industry) * Business Wire:[Gatik Paves the Way for Safe Driverless Operations (‘Freight-Only’) at Scale with Industry-First Third-Party Safety Assessment Framework](https://www.businesswire.com/news/home/20241008155613/en/Gatik-Paves-the-Way-for-Safe-Driverless-Operations-%E2%80%98Freight-Only%E2%80%99-at-Scale-with-Industry-First-Third-Party-Safety-Assessment-Framework) * Auto Futures:[Autonomous Trucking Group Gatik Secures Investment From NIPPON EXPRESS HOLDINGS](https://www.autofutures.tv/news-features/autonomous-trucking-group-gatik-secures-investment-from-nippon-express-holdings/s/e125e5df-220b-42b6-b2df-754f54d602a9) * Automotive News:[Gatik foresees hundreds of self-driving trucks on road soon, and that’s just the beginning](https://www.autonews.com/mobility-report/gatik-prepares-launch-self-driving-trucks-scale) * Forbes:[Isuzu And Gatik Go All In To Scale Up Driverless Freight Services](https://www.forbes.com/sites/richardbishop1/2024/05/30/isuzu-and-gatik-go-all-in-to-scale-up-driverless-freight-services/) * Bloomberg:[Autonomous Vehicle Startup Takes Off by Picking Off Easier Routes](https://www.bloomberg.com/news/newsletters/2024-05-24/autonomous-vehicle-startup-takes-off-by-picking-off-easier-routes) * Reuters:[Driverless vehicles on limited routes bump along despite US robotaxi scrutiny](https://www.reuters.com/technology/driverless-vehicles-limited-routes-bump-along-despite-us-robotaxi-scrutiny-2023-12-13/) Taking Care of Our Team At Gatik, we connect people of extraordinary talent and experience to an opportunity to create a more resilient supply chain and contribute to our environment’s sustainability. We are diverse in our backgrounds and perspectives yet united by a bold vision and shared commitment to our values. Our culture emphasizes the importance of collaboration, respect and agility. We at Gatik strive to create a diverse and inclusive environment where everyone feels they have opportunities to succeed and grow because we know that together we can do great things. We are committed to an inclusive and diverse team. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status. Show more [Apply now >](https://jobicy.com/jobs/159007-field-service-technician.md) > Annual salary information is not provided for this position. Explore salary ranges for similar roles in our [Salary Directory ›](https://jobicy.com/salaries.md) * ![Upload CV](data:image/svg+xml;base64,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) ### Upload your resume now To unlock remote work opportunities and be discovered by global employers. This job listing has been manually reviewed by the Jobicy Trust & Safety Team for compliance with our posting guidelines, including verification of the company's legitimacy, accuracy of job details, clarity of remote work policy, and absence of misleading or fraudulent content. ## Role DNA A quick view of the complexity, pace, ownership and collaboration implied by the job description. ### Job Complexity 4/5EasyHard ### Pace & Pressure 4/5RelaxedFast-paced ### Autonomy Level 4/5GuidedFull ownership ### Communication Load 4/5IndependentCollaborative AI insightThe position requires more than five years of hands-on diagnostic experience and the ability to troubleshoot both conventional vehicle systems and proprietary autonomous hardware/software. Safety-critical fleet uptime, complex engineering tools, and travel-based field execution increase the technical and operational demands. ## Salary analysis Estimated compensation compared with the broader US market for similar roles. Estimated job median (per year)Market rate$85,000US market range (per year)$70k–$105k0$115.50k AI insightThe yearly pay period is inferred from the job context; it was not explicitly stated by the employer. No employer salary was disclosed. The annual cadence is inferred from the full-time US field-service context; estimated annual market compensation is $70,000–$105,000 USD, with an estimated midpoint of $85,000 USD. ## Core skills Skills and capabilities most closely associated with this opportunity. [Commercial vehicle maintenance](https://jobicy.com/jobs?search_keywords=Commercial%20vehicle%20maintenance.md)[Automotive diagnostics](https://jobicy.com/jobs?search_keywords=Automotive%20diagnostics.md)[Autonomous vehicle systems](https://jobicy.com/jobs?search_keywords=Autonomous%20vehicle%20systems.md)[Electro-mechanical repair](https://jobicy.com/jobs?search_keywords=Electro-mechanical%20repair.md)[CAN bus analysis](https://jobicy.com/jobs?search_keywords=CAN%20bus%20analysis.md)[Firmware flashing](https://jobicy.com/jobs?search_keywords=Firmware%20flashing.md)[Sensor calibration](https://jobicy.com/jobs?search_keywords=Sensor%20calibration.md)[Digital multimeter operation](https://jobicy.com/jobs?search_keywords=Digital%20multimeter%20operation.md)[Wiring repair](https://jobicy.com/jobs?search_keywords=Wiring%20repair.md)[Root cause analysis](https://jobicy.com/jobs?search_keywords=Root%20cause%20analysis.md)[Technical documentation](https://jobicy.com/jobs?search_keywords=Technical%20documentation.md)[Electrical safety](https://jobicy.com/jobs?search_keywords=Electrical%20safety.md)[LOTO procedures](https://jobicy.com/jobs?search_keywords=LOTO%20procedures.md)[OSHA compliance](https://jobicy.com/jobs?search_keywords=OSHA%20compliance.md)[DOT and FMCSA compliance](https://jobicy.com/jobs?search_keywords=DOT%20and%20FMCSA%20compliance.md) Sample interview questionsDescribe your process for diagnosing an intermittent fault on a commercial vehicle with an autonomous hardware stack.I first confirm the reported symptom and review service logs, fault codes, and recent changes. I then isolate the issue by checking power, ground, network communication, connectors, and sensor signals with appropriate tools such as a multimeter and CAN analyzer. I document each test, identify the root cause, complete the repair, and validate the fix through functional and road or end-of-line testing. How have you used CAN bus diagnostic tools in previous repair work? I have used CAN tools to verify module communication, inspect message traffic, identify missing or corrupted signals, and narrow down wiring, termination, or controller faults. I compare observed traffic against expected behavior and use the findings alongside schematics and fault data to make an evidence-based repair. What steps do you take before performing electrical or high-voltage-related maintenance? I follow the applicable lockout/tagout process, verify the energy-isolation state, use the required PPE, and confirm the work area is safe before beginning. I also consult the relevant service procedure, use rated tools and test equipment, and document the work according to safety and quality requirements. How do you ensure that a repair or retrofit is properly documented for engineering and fleet operations? I record the symptom, diagnostic steps, measurements, parts replaced, software or firmware versions, corrective action, and validation results. I write clearly enough that another technician or engineer can reproduce the diagnosis, understand the failure mode, and use the information for reliability improvements. Tell us about a time you had to complete an urgent field repair with limited direct engineering support. I would prioritize safety and operational impact, gather available logs and diagnostic evidence, and follow the approved troubleshooting procedure. I would communicate concise findings to remote engineering, execute only validated repair steps, and perform a thorough post-repair verification before returning the vehicle to service. Next step ## Apply now. Follow the employer’s application method and review Jobicy’s safety guidance before sharing personal information. Keep exploring ## Related remote jobs. * ![Kustomer logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2025/08/bad31431-221.png) Kustomer Nov 4 New ### [Technical Support Engineer](https://jobicy.com/jobs/158090-technical-support-engineer-5.md) About Kustomer Kustomer is the AI-native customer experience platform that turns every interaction into a lasting relationship and a measurable business outcome. 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