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# Director, Business Solutions

AI Summary This senior leadership role owns strategy, delivery, governance, and continuous improvement for enterprise applications across go-to-market, finance, customer success, legal, and partner operations. The director will lead a business-solutions organization while shaping Salesforce-centered architecture, integrations, data quality, reliability, vendor performance, and application budgets. A central responsibility is delivering production-ready AI and automation workflows with robust evaluation, access controls, human approvals, and measurable business value. The role requires executive-level stakeholder management, portfolio prioritization, and the ability to convert ambiguous transformation needs into scalable operating models and outcomes.[Apply for this job](#job-application)[View company](https://jobicy.com/company/6sense.md)ShareRemote from[USA](https://jobicy.com/job-region/usa.md)SalaryUSD 211,085–272,592 / yrDepartment[Product & Operations](https://jobicy.com/categories/management.md)EmploymentFull TimeExperienceDirectorPublished5 Nov 2026Apply before5 Dec 2026Listing views31Application actions2Application toolkit

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Opportunity details

## About this role.

Our Mission:

6sense’s mission is to multiply what matters: growth, retention, and efficiency. We envision a future where companies, teams and people reach their full potential.

Our People:

People are the heart and soul of 6sense. We serve with passion and purpose. We live by our Being 6sense values of Win as One Team, Stay Curious, Do The Right Thing, Own the Outcome, and Create Belonging. Every 6sensor plays a part in deﬁning the future of our industry-leading technology. 6sense is a place where difference-makers roll up their sleeves, take risks, act with integrity, and measure success by the value we create for our customers. We want 6sense to be the best chapter of your career.

Director, Enterprise Applications

Position Profile

Function: Business Technology — Enterprise Applications

Reporting line: Chief Security and Business Technology Officer

Role Purpose

Lead the strategy, delivery and continuous improvement of 6sense’s enterprise applications, turning business priorities into secure, scalable platforms and measurable outcomes. This is a business transformation leadership role—not simply an application administration or project delivery role.

The Director will partner with Go-to-Market, Customer Success, Support, Finance, Legal and Partner Operations to simplify processes, strengthen data quality and controls, and improve how work gets done. AI fluency and applied AI delivery are core requirements: the role must identify where AI creates value, where conventional automation is better, and where human judgment must remain accountable.

Responsibilities & Accountabilities

1. Enterprise Strategy & Business Partnership

* Own a business-aligned application roadmap and investment portfolio, balancing growth, operational efficiency, risk, user experience and technical debt.
* Partner with functional leaders to define business problems, accountable process owners, funding, expected benefits and adoption commitments before delivery begins.
* Run transparent prioritization and portfolio reviews; challenge low-value requests and communicate trade-offs, dependencies and decisions clearly.

2. AI-Enabled Business Transformation

* Build a prioritized portfolio of AI and automation opportunities across business workflows, starting with process redesign and data readiness rather than tool selection.
* Lead build-versus-buy-versus-configure decisions with Enterprise AI Engineering, application owners, Security, Legal and Finance.
* Set standards for discovery, prototypes, evaluation, user acceptance testing, rollout and value realization. Require evidence before moving pilots into production.
* Champion practical AI adoption through training, workflow changes and feedback loops; distinguish estimated benefits from validated outcomes.
* Ensure AI-enabled workflows have defined permissions, human approval points, monitoring, escalation and safe fallback paths.

3. Application Architecture, Delivery & Reliability

* Lead business solutions partners, delivery leaders, engineers and administrators through clear ownership, shared standards and sustainable delivery practices.
* Guide architecture for Salesforce and connected GTM and Finance systems, prioritizing maintainability, reusable integrations and trusted data flows.
* Establish disciplined release management, testing, documentation, incident response and recovery practices for business-critical applications.
* Reduce redundant tools, fragile integrations, legacy customizations and unsupported components; manage lifecycle and vendor dependencies.

4. Governance, Security & Financial Stewardship

* Partner with Security, Privacy and Legal to embed access controls, segregation of duties, auditability, data protection and risk reviews into delivery and operations.
* Align application AI use cases with 6sense’s AI Management System and applicable approval processes; document risks, controls and ownership before deployment.
* Own application budgets, license utilization, vendor performance and total cost of ownership; consider AI usage costs as well as subscription and integration costs.

5. Leadership & Operating Model

* Develop an accountable, learning-oriented team with strong business consulting, application engineering and applied AI capabilities.
* Build capacity plans and effective partnerships across distributed teams and service providers.
* Establish a product-oriented operating model that owns outcomes after launch, not just project completion.
* Provide executive-ready reporting on portfolio health, delivered value, reliability, spend, adoption and risk.
* Create quarterly OKRs.

Required Skills & Experience

AI Competency — Essential, Not Optional

* Applied delivery: Demonstrated experience taking an AI-enabled business workflow from discovery through production, adoption and measured results—not only personal use of AI tools.
* Solution judgment: Explain the trade-offs among deterministic automation, embedded SaaS AI, retrieval-augmented generation and agentic workflows; know when AI should not be used.
* Technical fluency: Understand large language model limitations, grounding, context design, APIs, integration platforms and permission-aware tool access. Be able to review prototypes and challenge architecture with engineering partners; model research expertise is not required.
* Evaluation and economics: Define representative test cases, quality thresholds, failure modes, human review requirements and production monitoring. Compare business value with implementation, usage, maintenance and oversight costs.
* Responsible AI: Recognize risks including inaccurate outputs, sensitive-data exposure, prompt injection, excessive permissions and overreliance. Translate risk findings into controls and deployment decisions with the appropriate specialists.
* Adoption leadership: Teach teams how to use approved AI capabilities responsibly, redesign workflows around them and validate sustained benefits.

Enterprise Applications & Leadership

* Substantial progressive experience leading enterprise applications or business systems, including people leadership, portfolio ownership and cross-functional transformation.
* Strong Salesforce ecosystem knowledge and experience connecting revenue and finance processes across enterprise systems.
* Proven ability to translate ambiguous business needs into roadmaps, investment decisions and reliable delivery.
* Working knowledge of integration architecture, data governance, secure application lifecycle practices, change management and operational resilience.
* Commercial discipline in budgeting, vendor negotiations, licensing and value realization.
* Clear executive communication, strong stakeholder management and the ability to build trust while challenging assumptions.
* Relevant degree or equivalent practical experience.

Preferred Experience

* Leadership in a SaaS or similarly fast-changing business environment.
* Experience with quote-to-cash, customer lifecycle and financial operations transformation.
* Exposure to Workato, Microsoft 365 Copilot, Claude Enterprise or comparable enterprise AI and automation capabilities; tool familiarity alone does not establish AI proficiency.
* Relevant application, architecture, change management or AI governance certifications.

Success Measures

Set baselines and agree targets with business owners after assessing the portfolio. The following are proposed measures, not existing commitments.

Outcome

Evidence of Success

Business value
Validated reduction in manual effort, process cycle time or rework; benefits confirmed by the business owner and separated from estimates.

AI quality and adoption
Useful production adoption, evaluation results, exception rates and sustained workflow improvements—not pilot counts alone.

Platform health
Service reliability, incident recovery, release quality and reductions in technical debt and integration failures.

Governance and data
Documented ownership, completed risk reviews, effective controls, audit readiness and improvements in critical data quality.

Financial discipline
Transparent portfolio spend, improved license utilization and realized value relative to total operating cost.

Delivery and capability
Predictable delivery, stakeholder confidence, clear accountability and stronger application and AI skills across the team.

Initial Priorities

* First 30 days: Assess business priorities, application ownership, team capabilities, architecture, spend and critical risks; establish baseline measures.
* Days 31–60: Agree portfolio priorities, clarify decision rights with IT and Enterprise AI Engineering, and select a small set of high-value AI or automation opportunities.
* Days 61–90: Establish delivery and governance routines; advance a selected use case through evaluation and readiness review, with adoption and measurement plans.

Base Salary Range: $211,085.25 – $272,591.70. The base salary range represents the anticipated low and high end of the base salary range for this position. Actual salaries may vary and may be above or below the range based on various factors, including but not limited to work location and experience. The base salary is one component of 6sense’s total compensation package for this position. Other compensation may include a bonus program or commission plan, and stock options if approved by 6sense’s board. In addition, 6sense provides a variety of benefits, including generous health insurance coverage, life, and disability insurance, a 401K employer matching program, paid holidays, self-care days, and paid time off (PTO). #Li-remote

Notice of Collection and Use of Personal Information for California Residents: [California Recruitment Privacy Notice and Policy](https://6sense.com/california-recruitment-privacy-notice/)

Our Benefits:

Full-time employees can take advantage of health coverage, paid parental leave, generous paid time-off and holidays, quarterly self-care days off, and stock options. We’ll make sure you have the equipment and support you need to work and connect with your teams, at home or in one of our oﬃces.

We have a growth mindset culture that is represented in all that we do, from onboarding through to numerous learning and development initiatives including access to our LinkedIn Learning platform. Employee well-being is also top of mind for us. We host quarterly wellness education sessions to encourage self care and personal growth. From wellness days to ERG-hosted events, we celebrate and energize all 6sense employees and their backgrounds.

Equal Opportunity Employer:

6sense is an Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to [jobs@6sense.com](mailto:jobs@6sense.com)[.](mailto:jobs@6sense.com)

We are aware of recruiting impersonation attempts that are not affiliated with 6sense in any way. All email communications from 6sense will originate from the @6sense.com domain. We will not initially contact you via text message and will never request payments. If you are uncertain whether you have been contacted by an official 6sense employee, reach out to [jobs@6sense.com](mailto:jobs@indeed.com)

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[Apply now >](https://jobicy.com/jobs/159028-director-business-solutions.md)

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## Role DNA

A quick view of the complexity, pace, ownership and collaboration implied by the job description.

### Job Complexity

5/5EasyHard

### Pace & Pressure

5/5RelaxedFast-paced

### Autonomy Level

5/5GuidedFull ownership

### Communication Load

5/5IndependentCollaborative

AI insightThe role combines enterprise application leadership, business transformation, AI governance, financial stewardship, and people management at director scope. Success depends on making high-impact architectural and investment decisions across many senior stakeholders while ensuring secure, reliable delivery.

## Salary analysis

Estimated compensation compared with the broader US market for similar roles.

Estimated job median (per year)Market rate$241,838.48US market range (per year)$215k–$290k0$319k

AI insightThe yearly pay period is inferred from the job context; it was not explicitly stated by the employer. The employer discloses a base salary range of $211,085.25–$272,591.70 USD. The annual period is inferred from the range magnitude, US location, and senior director-level position; estimated US market base pay is $215,000–$290,000 per year.

## Core skills

Skills and capabilities most closely associated with this opportunity.

[Enterprise applications](https://jobicy.com/jobs?search_keywords=Enterprise%20applications.md)[Salesforce ecosystem](https://jobicy.com/jobs?search_keywords=Salesforce%20ecosystem.md)[Business transformation](https://jobicy.com/jobs?search_keywords=Business%20transformation.md)[AI governance](https://jobicy.com/jobs?search_keywords=AI%20governance.md)[Automation strategy](https://jobicy.com/jobs?search_keywords=Automation%20strategy.md)[Portfolio management](https://jobicy.com/jobs?search_keywords=Portfolio%20management.md)[Integration architecture](https://jobicy.com/jobs?search_keywords=Integration%20architecture.md)[Data governance](https://jobicy.com/jobs?search_keywords=Data%20governance.md)[Release management](https://jobicy.com/jobs?search_keywords=Release%20management.md)[Vendor management](https://jobicy.com/jobs?search_keywords=Vendor%20management.md)[Budget management](https://jobicy.com/jobs?search_keywords=Budget%20management.md)[Change management](https://jobicy.com/jobs?search_keywords=Change%20management.md)[Executive communication](https://jobicy.com/jobs?search_keywords=Executive%20communication.md)[Operational resilience](https://jobicy.com/jobs?search_keywords=Operational%20resilience.md)[Stakeholder management](https://jobicy.com/jobs?search_keywords=Stakeholder%20management.md)

Sample interview questionsHow would you prioritize AI and automation opportunities across multiple business functions?I would begin with process and data readiness, then score opportunities by measurable business value, risk, implementation effort, adoption likelihood, and total operating cost. I would prioritize a small portfolio with accountable business owners, defined baselines, and clear success measures before committing to production delivery.

Describe how you would decide between deterministic automation, embedded SaaS AI, RAG, and an agentic workflow.

I would use deterministic automation for stable rules and predictable transactions. Embedded SaaS AI is appropriate when the platform already provides the needed capability with acceptable controls; RAG fits knowledge-grounded tasks, while agentic workflows require stronger justification, limited permissions, human approvals, and monitoring because they introduce greater operational risk.

What practices would you establish to improve the reliability of business-critical enterprise applications?

I would implement clear ownership, release controls, testing standards, documentation, observability, incident response, recovery procedures, and regular reviews of technical debt and integration health. I would also track service reliability, change failure rates, recovery performance, and recurring incident causes to drive continuous improvement.

How would you manage stakeholder conflict when a requested initiative has low portfolio value?

I would make the evaluation criteria transparent and explain the opportunity cost, dependencies, risks, and expected value of alternatives. I would work with the requester to refine the problem or identify a smaller experiment, while documenting the decision and maintaining a consistent prioritization process.

How would you demonstrate that an AI-enabled workflow is delivering real value after launch?

I would establish a pre-launch baseline and define production measures such as cycle-time reduction, manual effort avoided, quality outcomes, exception rates, adoption, and user feedback. Benefits would be validated with the accountable business owner and separated from forecasts, while monitoring would identify degradation, unsafe behavior, or a need for additional human review.

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