[All remote jobs](https://jobicy.com/jobs.md)[![CentralReach logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2022/07/a0eac9f542eb8c3fff7c19990dd5c1bb.jpg)](https://jobicy.com/company/centralreach.md)[CentralReach](https://jobicy.com/company/centralreach.md) # Outcomes-Based Care Manager AI Summary CentralReach seeks a clinically experienced BCBA or equivalent autism/IDD specialist to advise provider organizations on outcomes-based care. The manager will lead customer onboarding, workshops, data-maturity assessments, reporting configuration, and ongoing optimization engagements. Core work involves interpreting ABA and IDD treatment-progress data, identifying at-risk caseload trends, and preparing customers for value-based payer arrangements. This individual-contributor role also translates field feedback into product, clinical, and data-team improvements while promoting responsible use of AI-enabled tools. Success requires strong clinical credibility, consultative customer skills, data fluency, and executive-level communication.[Apply for this job](#job-application)[View company](https://jobicy.com/company/centralreach.md)ShareRemote from[USA](https://jobicy.com/job-region/usa.md)SalaryUSD 130k–150k / yrDepartment[Healthcare & Medical](https://jobicy.com/categories/healthcare.md)EmploymentFull TimeExperienceDirectorPublished5 Nov 2026Apply before5 Dec 2026Listing views37Application actions4Application toolkit ## Make your next move. Prepare your resume, explore your fit, and draft a cover letter for this opportunity. Opportunity details ## About this role. CentralReach is a leading provider of autism and IDD care software for Applied Behavior Analysis (ABA), multidisciplinary therapy, and special education. Trusted by more than 200,000 users, we enable therapy providers, educators, and employers to scale the way they deliver ABA and related therapies with innovative technology, market-leading industry expertise, and world-class customer satisfaction. The Outcomes-Based Care Manager is a customer-facing clinical expert who helps provider organizations shift from measuring care by hours delivered to measuring it by outcomes achieved. You will work directly with customer clinical and executive leaders to implement outcomes frameworks, interpret progress data, and build the evidence that supports value-based and outcomes-linked payer relationships. You will use CentralReach’s platform and AI-enabled tools to make that work scalable, and you will bring what you learn from the field back to our Clinical and Product teams. This is an individual contributor role reporting to the VP, Payor Strategy and Network Development. Key Responsibilities Customer Advisory and Engagement * Serve as the clinical outcomes expert for assigned customers, advising clinical directors, operations leaders, and executives on adopting outcomes-based care models * Lead outcomes-focused onboarding, implementation, and optimization engagements, including discovery sessions, workshops, and recurring business reviews * Assess each customer’s current data practices and outcomes maturity, then build a practical roadmap to close the gaps * Deliver training and best-practice guidance that helps clinical teams apply outcomes measurement in daily workflows Outcomes Measurement and Clinical Insight * Apply standardized outcome measures and benchmarks across ABA and IDD service lines, adapting them to each customer’s population and payer mix * Review customer treatment progress trends, flag at-risk caseloads, and recommend data-informed adjustments to care approaches * Help customers configure CentralReach reporting and dashboards so they reflect clinically sound outcomes methodology Payer and Stakeholder Readiness * Help customers build outcomes reports and narratives for payers, funders, and families * Advise on preparing for value-based and outcomes-linked arrangements, including the quality metrics payers are likely to ask for * Stay current on payer expectations, quality measures, and regulatory developments in autism and IDD care AI-Enabled Care and Continuous Improvement * Coach customers on using AI-enabled features responsibly for analysis, documentation, and insight generation, always grounded in clinical judgment and ethical oversight * Capture customer feedback and field insights and share them with Product, Clinical, and Data teams to shape the roadmap * Contribute to reusable assets such as playbooks, templates, and case studies so outcomes expertise scales beyond one-to-one engagements Cross-Functional Collaboration * Partner with Customer Success, Sales, Product, and Data teams to align outcomes work with customer goals and clinical integrity * Support pre-sales and renewal conversations with clinical credibility, and represent CentralReach in webinars, conferences, and thought leadership as appropriate Qualifications Required * Active BCBA certification in good standing, or an equivalent clinical credential in autism/IDD care * [4+] years of clinical experience in ABA or IDD services, including supervisory, clinical leadership, or quality-focused work * Experience advising, training, or consulting with external clients or stakeholders * Strong understanding of clinical data collection, progress monitoring, and how treatment data translates to outcomes * Ability to interpret data and communicate findings clearly to both clinical and executive audiences * Comfort with software platforms and data tools, and curiosity about applying AI to clinical and operational work * Ability to manage multiple customer engagements independently Preferred * Experience with value-based care, outcomes-based contracting, or payer quality programs * Familiarity with CentralReach or comparable practice management and EHR platforms * Background in program evaluation, quality improvement, or clinical analytics * Experience in a customer-facing role at a software or health tech company * Experience presenting at conferences or to executive audiences Core Competencies * Clinical credibility and sound ethical judgment * Consultative, relationship-building approach with customers * Analytical thinking and data fluency * Clear written and verbal communication, including executive presence * Cross-functional collaboration * Adaptability and a continuous-improvement mindset, including openness to AI-enabled ways of working Base Salary Range $130,000—$150,000 USD Backed by Roper Technologies, Inc. (Nasdaq: ROP), CentralReach is entering an exciting phase of growth, innovation, and scale. Recognized as one of the best places to work over 10 times by organizations such as Inc, Built In, and NJBIZ, our culture is centered around impact, inclusion, and flexibility. As a hybrid company with collaborative offices in Ft. Lauderdale, FL; Holmdel, NJ; and Verona, Italy, we foster a workplace where top talent can thrive and make a real difference in the lives of those we serve. We offer competitive compensation, comprehensive health benefits, generous PTO, 401(k) matching, and paid parental leave to our full-time employees. Our team members also enjoy hybrid work schedules, career development support, wellness programs, and opportunities to give back through CR Cares™, our community engagement initiative. Be part of a market leader driving the future of care. Explore opportunities at [centralreach.com/careers](https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fcentralreach.com%2Fcareers%2F&data=05%7C02%7Cjamie.madarasz%40centralreach.com%7Cb7b1c0d4e2354127669a08dda36f3df3%7C515bdea7d91847b3b73f5700d21635ec%7C0%7C0%7C638846420463140236%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=WNerHqhY5w8%2Fh6TrRUbAh6uyPQJS8ymWAWaKuyJfaHo%3D&reserved=0). Protecting your information is important to us. Please take a moment to review our Notice of Privacy Practices for Job Applicants. [Applicant-Privacy-Notice-110725](https://centralreach365.sharepoint.com/:b:/s/ApplicantPrivacyNotice/IQBl-WqOdm5oQI9tZ2avE2_7AYJGJ5xXuv-ubvZ989Cf9tk?e=KdZc3m) to understand how we collect, use, store, and protect your personal information during the recruitment process. Show more [Apply now >](https://jobicy.com/jobs/159036-outcomes-based-care-manager.md) * ![Upload CV](data:image/svg+xml;base64,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) ### Upload your resume now To unlock remote work opportunities and be discovered by global employers. This job listing has been manually reviewed by the Jobicy Trust & Safety Team for compliance with our posting guidelines, including verification of the company's legitimacy, accuracy of job details, clarity of remote work policy, and absence of misleading or fraudulent content. ## Role DNA A quick view of the complexity, pace, ownership and collaboration implied by the job description. ### Job Complexity 4/5EasyHard ### Pace & Pressure 4/5RelaxedFast-paced ### Autonomy Level 5/5GuidedFull ownership ### Communication Load 5/5IndependentCollaborative AI insightРоль требует действующей клинической квалификации, глубокого понимания ABA/IDD-данных и способности применять их в контексте плательщиков и value-based care. Одновременно нужно самостоятельно вести несколько клиентских внедрений и убеждать клинических и руководящих стейкхолдеров. ## Salary analysis Estimated compensation compared with the broader US market for similar roles. Estimated job median (per year)Market rate$140,000US market range (per year)$125k–$165k0$181.50k AI insightThe yearly pay period is inferred from the job context; it was not explicitly stated by the employer. Указан базовый диапазон $130,000–$150,000 USD. Годовой период является логическим выводом для базовой зарплаты штатной профессиональной роли в США, поскольку в объявлении период прямо не назван. Оценочный рыночный диапазон для сопоставимой клинико-консультационной роли в health tech составляет $125,000–$165,000 USD в год. ## Core skills Skills and capabilities most closely associated with this opportunity. [BCBA certification](https://jobicy.com/jobs?search_keywords=BCBA%20certification.md)[Applied Behavior Analysis](https://jobicy.com/jobs?search_keywords=Applied%20Behavior%20Analysis.md)[Autism and IDD care](https://jobicy.com/jobs?search_keywords=Autism%20and%20IDD%20care.md)[Clinical outcomes measurement](https://jobicy.com/jobs?search_keywords=Clinical%20outcomes%20measurement.md)[Clinical data analysis](https://jobicy.com/jobs?search_keywords=Clinical%20data%20analysis.md)[Progress monitoring](https://jobicy.com/jobs?search_keywords=Progress%20monitoring.md)[Value-based care](https://jobicy.com/jobs?search_keywords=Value-based%20care.md)[Payer quality programs](https://jobicy.com/jobs?search_keywords=Payer%20quality%20programs.md)[Customer consulting](https://jobicy.com/jobs?search_keywords=Customer%20consulting.md)[Clinical training](https://jobicy.com/jobs?search_keywords=Clinical%20training.md)[EHR platforms](https://jobicy.com/jobs?search_keywords=EHR%20platforms.md)[Healthcare analytics](https://jobicy.com/jobs?search_keywords=Healthcare%20analytics.md)[Executive communication](https://jobicy.com/jobs?search_keywords=Executive%20communication.md)[AI-enabled clinical tools](https://jobicy.com/jobs?search_keywords=AI-enabled%20clinical%20tools.md) Sample interview questionsHow would you assess a provider organization's readiness to move toward outcomes-based care?I would begin with discovery across clinical, operational, and leadership stakeholders to understand current measures, data quality, workflows, payer mix, and decision-making practices. I would then identify gaps in measurement consistency, reporting, and clinical adoption, prioritize them by impact, and create a phased roadmap with measurable milestones. How do you turn ABA treatment-progress data into recommendations that a clinical director can act on? I validate that the data is complete and clinically meaningful, review trends by client, program, and caseload, and look for deviations from expected progress. I pair quantitative findings with clinical context, clearly explain risks and likely causes, and recommend specific workflow, treatment-review, or measurement adjustments. Describe how you would prepare a customer for a value-based or outcomes-linked payer conversation. I would help the customer define clinically valid outcome measures, establish baseline performance, document data-governance practices, and create transparent reporting narratives. I would also ensure the proposed measures align with the relevant population, service model, and likely payer quality expectations rather than relying solely on utilization metrics. How would you encourage responsible use of AI-enabled tools in clinical workflows? I would position AI as decision support rather than a replacement for clinical judgment. Training would cover appropriate use cases, privacy and documentation standards, validation of outputs, bias awareness, and clear clinician accountability for all care decisions. How do you manage multiple customer engagements while maintaining quality and strong relationships? I use a structured engagement plan for each customer with agreed objectives, stakeholders, timelines, risks, and success measures. I prioritize work by customer impact and delivery deadlines, maintain regular communication, document decisions, and use reusable playbooks where appropriate without losing the clinical context of each organization. Next step ## Apply now. Follow the employer’s application method and review Jobicy’s safety guidance before sharing personal information. 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