[All remote jobs](https://jobicy.com/jobs.md)[![Socure logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2022/02/4dd877ff6ea919681d6e790a57ab639c.jpeg)](https://jobicy.com/company/socure.md)[Socure](https://jobicy.com/company/socure.md) # Senior Business Systems Engineer – Product & Engineering Platforms AI Summary Socure seeks a senior business systems engineer to own and evolve product and engineering platforms, principally Jira, Aha!, and connected enterprise tools. The role combines hands-on platform administration, workflow and data-model design, API-based integrations, reporting, governance, and lifecycle management. It partners closely with Product, Engineering, TPM, Finance, IT, and leadership to standardize planning and delivery processes while maintaining appropriate team flexibility. The successful candidate will improve data quality, reduce manual reconciliation, lead system changes and migrations, and support adoption through documentation, training, and advanced troubleshooting.[Apply for this job](#job-application)[View company](https://jobicy.com/company/socure.md)ShareRemote from[USA](https://jobicy.com/job-region/usa.md)SalaryUSD 175k–200k / yrDepartment[Software Engineering](https://jobicy.com/categories/engineering.md)EmploymentFull TimeExperienceDirectorPublished5 Nov 2026Apply before5 Dec 2026Listing views37Application actions2Application toolkit ## Make your next move. Prepare your resume, explore your fit, and draft a cover letter for this opportunity. Opportunity details ## About this role. ### Why Socure? Socure is building the identity trust infrastructure for the digital economy — verifying 100% of good identities in real time and stopping fraud before it starts. The mission is big, the problems are complex, and the impact is felt by businesses, governments, and millions of people every day. We hire people who want that level of responsibility. People who move fast, think critically, act like owners, and care deeply about solving customer problems with precision. If you want predictability or narrow scope, this won’t be your place. If you want to help build the future of identity with a team that holds a high bar for itself — keep reading. ### About the Role We are looking for a Senior Business Systems Engineer – Product & Engineering Platforms to own and evolve the systems that support product planning, engineering execution, portfolio management, and cross-functional delivery across Socure. This role will serve as the technical owner and strategic partner for platforms such as Jira, Aha!, and related product and project management tools. You will work closely with Product, Engineering, Technical Program Management, Finance, and IT teams to translate business processes into scalable system configurations, integrations, workflows, and reporting capabilities. Although experience with Aha! is highly valuable, this role is intentionally broader than any single platform. The successful candidate will help Socure operate and improve its current toolset while also evaluating whether those tools continue to meet the company’s needs as the organization evolves. This is a hands-on engineering and systems ownership role. You will be expected to understand how product and engineering teams plan and deliver work, identify where tooling or process creates friction, and implement solutions that improve visibility, data quality, governance, and execution. What You’ll Do ### Own product and engineering platforms * Serve as the primary technical owner for Jira, Aha! and other similar platforms used for product planning, engineering execution, portfolio management, and program tracking. * Manage platform configuration, administration, upgrades, permissions, security, integrations, data quality, and ongoing maintenance. * Design and maintain scalable workflows, schemas, fields, templates, automations, dashboards, and reporting structures. * Ensure platforms remain reliable, performant, secure, and aligned with company policies and operational needs. * Establish standards for platform configuration and reduce unnecessary customization, duplication, and process fragmentation. * Maintain documentation covering platform architecture, integrations, workflows, ownership, and support procedures. ### Partner with Product and Engineering * Work directly with Product Managers, Engineering Managers, Technical Program Managers, Product and Tech Operations, and business leaders to understand planning and delivery needs. * Translate business requirements into practical system designs and configurations. * Help teams improve how initiatives, roadmaps, epics, dependencies, capacity, milestones, intake requests, and delivery risks are represented across systems. * Enable consistent planning and reporting across product lines while allowing appropriate flexibility for different team operating models. * Facilitate working sessions to identify process gaps, define requirements, and drive alignment on standardized ways of working. * Provide technical guidance when teams are considering changes to workflows, taxonomies, reporting structures, or planning processes. ### Implement and integrate enterprise applications * Lead the implementation of new product, engineering, portfolio, and work-management capabilities. * Build and maintain integrations between platforms such as Jira, Aha!, Confluence, GitHub or GitLab, Slack, Workday, financial systems, BI tools, and other enterprise applications. * Use APIs, webhooks, automation frameworks, and integration platforms to reduce manual work and improve data consistency. * Support data migrations, platform consolidations, tool replacements, and major configuration changes. * Develop testing, validation, rollback, and change-management plans for system releases. * Evaluate vendor capabilities and determine whether requirements should be addressed through configuration, integration, customization, or process change. ### Improve governance and data quality * Define and enforce standards for fields, hierarchies, workflows, permissions, naming conventions, and system ownership. * Monitor system usage and identify inconsistent practices, stale data, redundant fields, or configurations that create reporting gaps. * Build controls that improve the accuracy of roadmap, delivery, capacity, dependency, and financial reporting. * Establish a structured intake and prioritization process for platform enhancement requests. * Partner with stakeholders to balance local team needs against enterprise-wide consistency and maintainability. * Periodically assess whether current platforms remain the right fit and contribute to future-state tooling recommendations. ### Support reporting and operational visibility * Build dashboards and reporting capabilities that provide leadership with reliable views of roadmap progress, delivery status, dependencies, risks, capacity, and carryover. * Partner with Product Operations, Engineering Operations, TPM, and Finance teams to improve portfolio and initiative-level reporting. * Ensure that data used for executive, quarterly, and financial reporting is based on well-defined and consistently maintained system fields. * Support integrations with analytics and business intelligence tools where more advanced reporting is required. * Help define metrics that measure platform adoption, data quality, workflow efficiency, and operational effectiveness. ### Lead platform adoption and support * Provide advanced support and troubleshooting for complex platform issues. * Create reusable documentation, training materials, office hours, and guidance for Product, Engineering, and program teams. * Coach system administrators and power users on effective platform usage and governance standards. * Communicate platform changes clearly and help teams transition to new workflows or capabilities. * Build a network of business owners and power users who can provide feedback and reinforce consistent practices. ### What Success Looks Like ### Success in this role means: * Product and Engineering teams have reliable, well-governed systems that support how they plan and deliver work. * Jira, Aha!, and related platforms are configured consistently and maintained with clear ownership. * Roadmap, delivery, dependency, and capacity data is accurate enough to support leadership decision-making. * Teams spend less time reconciling information across tools and spreadsheets. * Platform changes are implemented through a predictable, well-documented process. * Integrations reduce manual data entry and improve consistency between product planning and engineering execution. * Socure has a clear understanding of whether its current tools continue to meet future needs. * The company can evolve or replace individual platforms without losing the underlying processes, data standards, and operational capabilities. ### What You Bring * 7+ years of experience in business systems engineering, enterprise applications, IT applications, platform administration, or a related role. * Strong hands-on experience implementing and administering Jira and related Atlassian products. * Experience supporting product management, engineering delivery, portfolio management, or enterprise work-management platforms. * Experience configuring workflows, schemas, fields, permissions, automations, dashboards, and reporting. * Strong understanding of product development and software delivery processes, including roadmaps, initiatives, epics, sprints, releases, dependencies, and capacity planning. * Experience gathering requirements and translating complex business processes into scalable technical solutions. * Experience with APIs, webhooks, integrations, data migration, and enterprise application architecture. * Demonstrated ability to manage platforms through their full lifecycle, including implementation, maintenance, upgrades, governance, support, and retirement. * Strong project or program management capability, including planning, stakeholder coordination, risk management, and change management. * Ability to work effectively with Product Managers, Engineering Managers, TPMs, Finance, IT, and executive stakeholders. * Strong analytical, troubleshooting, documentation, and communication skills. * A bias toward standardization, maintainability, and simple solutions over unnecessary customization. ### Preferred Qualifications * Hands-on experience with Aha! Roadmaps, Aha! Develop, Aha Ideas, or similar product portfolio management platforms. * Experience with tools such as Jira Align, Productboard, Craft, Planview, Asana, [Monday.com](http://Monday.com), Smartsheet, or equivalent platforms. * Atlassian certifications or advanced Jira administration experience. * Experience integrating Jira with GitHub, GitLab, Slack, Confluence, BI tools, or product management platforms. * Experience in a SaaS, fintech, identity, risk, fraud, or regulated technology environment. * Familiarity with Agile, Scrum, Kanban, product operating models, and scaled planning practices. * Experience supporting software capitalization, engineering capacity planning, or portfolio-level reporting. * Experience evaluating and replacing enterprise platforms. * Scripting or automation experience using Python, JavaScript, Groovy, REST APIs, or low-code integration tools. ### Why This Role Matters Product and Engineering teams depend on a connected set of systems to plan work, manage priorities, coordinate dependencies, and communicate progress. When those systems are fragmented, inconsistently configured, or poorly integrated, teams spend more time managing tools and reconciling data than making decisions and delivering outcomes. This role provides the technical ownership and cross-functional partnership needed to make those platforms reliable, scalable, and adaptable. It also ensures that Socure’s processes and data model are not overly dependent on any one vendor, allowing the company to evolve its tooling as its operating model and business needs change. Socure is an equal opportunity employer that values diversity in all its forms within our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If you need an accommodation during any stage of the application or hiring process—including interview or onboarding support—please reach out to your Socure recruiting partner directly. Follow Us! [YouTube](https://www.youtube.com/c/Socure) | [LinkedIn](https://www.linkedin.com/company/socure/) | [X (Twitter)](https://x.com/socureme) | [Facebook](https://www.facebook.com/socure/) Show more [Apply now >](https://jobicy.com/jobs/159044-senior-business-systems-engineer-product-engineering-platforms.md) * ![Upload CV](data:image/svg+xml;base64,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) ### Upload your resume now To unlock remote work opportunities and be discovered by global employers. This job listing has been manually reviewed by the Jobicy Trust & Safety Team for compliance with our posting guidelines, including verification of the company's legitimacy, accuracy of job details, clarity of remote work policy, and absence of misleading or fraudulent content. ## Role DNA A quick view of the complexity, pace, ownership and collaboration implied by the job description. ### Job Complexity 5/5EasyHard ### Pace & Pressure 4/5RelaxedFast-paced ### Autonomy Level 5/5GuidedFull ownership ### Communication Load 5/5IndependentCollaborative AI insightThis is a senior, cross-functional systems ownership role requiring deep Jira/Atlassian expertise alongside integration architecture, governance, reporting, and change-management capability. The engineer must independently balance competing stakeholder needs and make scalable platform decisions with enterprise-wide impact. ## Salary analysis Estimated compensation compared with the broader US market for similar roles. Estimated job median (per year)Market rate$187,500US market range (per year)$165k–$215k0$236.50k AI insightThe employer discloses a yearly base-pay range of $175,000–$200,000 USD, with a midpoint of $187,500. Estimated US market compensation for a senior business systems engineer specializing in product and engineering platforms is approximately $165,000–$215,000 per year; actual pay may vary by location, platform depth, integrations expertise, and regulated SaaS experience. ## Core skills Skills and capabilities most closely associated with this opportunity. [Jira administration](https://jobicy.com/jobs?search_keywords=Jira%20administration.md)[Atlassian platform management](https://jobicy.com/jobs?search_keywords=Atlassian%20platform%20management.md)[Aha! Roadmaps](https://jobicy.com/jobs?search_keywords=Aha%20Roadmaps.md)[Workflow design](https://jobicy.com/jobs?search_keywords=Workflow%20design.md)[Enterprise application integration](https://jobicy.com/jobs?search_keywords=Enterprise%20application%20integration.md)[REST APIs](https://jobicy.com/jobs?search_keywords=REST%20APIs.md)[Webhooks](https://jobicy.com/jobs?search_keywords=Webhooks.md)[Data migration](https://jobicy.com/jobs?search_keywords=Data%20migration.md)[Platform governance](https://jobicy.com/jobs?search_keywords=Platform%20governance.md)[Dashboard development](https://jobicy.com/jobs?search_keywords=Dashboard%20development.md)[Portfolio reporting](https://jobicy.com/jobs?search_keywords=Portfolio%20reporting.md)[Agile delivery processes](https://jobicy.com/jobs?search_keywords=Agile%20delivery%20processes.md)[Change management](https://jobicy.com/jobs?search_keywords=Change%20management.md)[Stakeholder management](https://jobicy.com/jobs?search_keywords=Stakeholder%20management.md)[Technical documentation](https://jobicy.com/jobs?search_keywords=Technical%20documentation.md) Sample interview questionsHow would you standardize Jira workflows across teams without preventing teams from using delivery practices that fit their work?I would first map the current workflows and identify the minimum shared data model needed for portfolio reporting, such as initiative hierarchy, status definitions, ownership, dependencies, and release fields. I would establish governed common templates and workflow standards, then permit controlled team-level variations only where they do not compromise reporting, integrations, or maintainability. Adoption metrics and regular governance reviews would help refine the model. Describe your approach to integrating Jira with product-planning and engineering tools such as Aha! and GitHub. I begin by defining the system of record for each data domain and documenting required events, field mappings, ownership, error handling, and synchronization direction. I prefer APIs, webhooks, and supported integration mechanisms over fragile custom scripts, while adding logging, retry logic, validation, and reconciliation reporting. I would test the integration in a non-production environment and prepare rollback and change-management plans before release. How would you improve confidence in executive roadmap and capacity reporting? I would identify the fields and definitions that drive each report, assess data completeness and consistency, and eliminate ambiguous or redundant configurations. Then I would implement required-field controls, standard hierarchies, permissions, automated validations, and dashboards that expose stale or inconsistent records. Clear ownership and documented reporting definitions are essential so leaders understand both the metrics and their limitations. Tell us how you would evaluate whether Socure should retain, replace, or consolidate a product or portfolio-management platform. I would collect stakeholder needs, platform usage data, integration dependencies, operating costs, and gaps against future-state requirements. I would compare options using a weighted decision framework covering functional fit, scalability, security, maintainability, migration complexity, reporting capability, and total cost of ownership. A recommendation would include a phased implementation or migration plan, data-retention approach, risks, and success measures. How do you manage a high-impact platform change that affects multiple Product and Engineering teams? I would define requirements and affected user groups, assess integration and reporting dependencies, and create a tested implementation, validation, communication, and rollback plan. I would pilot the change with representative teams, provide documentation and office hours, and monitor adoption and error signals after release. Throughout the process, I would keep business owners informed of decisions, risks, timelines, and any required behavior changes. Next step ## Apply now. Follow the employer’s application method and review Jobicy’s safety guidance before sharing personal information. 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