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# Sr. Solutions Engineer, West

AI Summary Keyfactor is seeking a senior, remote Solutions Engineer to lead technical discovery, solution design, and architecture discussions for strategic customers in the western United States. The role combines pre-sales technical leadership with customer advisory work, cross-functional coordination, and contributions to sales strategy. The successful candidate will independently run large virtual and onsite customer meetings, document deployment roadmaps, and translate requirements into robust solutions. They will also mentor junior team members, provide product feedback, and stay current on security and market developments.[Apply for this job](#job-application)[View company](https://jobicy.com/company/keyfactor-inc.md)ShareRemote from[USA](https://jobicy.com/job-region/usa.md)SalaryUndisclosedDepartment[Sales](https://jobicy.com/categories/seller.md)EmploymentFull TimeExperienceSeniorPublished5 Nov 2026Apply before5 Dec 2026Listing views36Application actions1Application toolkit

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Opportunity details

## About this role.

About Keyfactor

Our mission is to securely connect the world: humans, machines, and AI. Keyfactor is the leader in trust infrastructure for AI and machines, helping the world’s largest enterprises and government agencies take control of the cryptographic identities that safeguard every digital interaction. Behind the platform is a global team of people who care deeply about the work and each other. We move fast, think big, and show up for one another every day. If you’re looking for work that matters and a team that brings out your best, we hope you’ll trust your future with Keyfactor!

Title: Sr. Solutions Engineer, West

Location: United States, West (Remote)

Experience: Senior

Job Function: Solutions Engineering

Employment Type: Full Time

Industry: Computer and Network Security

About the position

The Senior Solutions Engineer is responsible for leading technical discussions and solution development for key accounts, providing advanced technical guidance. Mentor junior team members and contribute to strategic sales initiatives with a deep understanding of product offerings and customer needs.

Job Responsibilities

• Lead technical discussions with key clients, understanding their requirements and challenges, and providing advanced technical solutions that align with their business objectives.

• Drive solution development for key accounts, ensuring that solutions are tailored to meet specific customer needs and are technically robust.

• Provide advanced technical guidance and expertise to both internal teams and clients, serving as a subject matter expert in the field.

• Contribute to strategic sales initiatives by leveraging deep product knowledge and understanding of customer needs to support the development of effective sales strategies.

• Collaborate cross-functionally with product management, engineering, and other teams to ensure alignment between customer requirements and product capabilities

• Stay updated on industry trends, emerging technologies, and competitor offerings to provide insights and recommendations for product enhancement and innovation.

• Act as a trusted advisor to clients, building strong relationships based on technical expertise, reliability, and a commitment to delivering value-added solutions.

• Mentor and coach junior team members, sharing knowledge and best practices to help them develop their technical skills and advance in their careers.

• Participate in product testing and feedback to provide meaningful, actionable feedback to improve product quality and user experience.

Minimum Qualifications, Education, and Skills

• Bachelor’s degree or equivalent experience

• Extensive experience in leading technical discussions and solution development for key accounts.

• Demonstrated ability to contribute to strategic sales initiatives and mentor junior team members.

•Strategic thinking to contribute to the development of sales strategies and initiatives.

• Mentorship skills to support the growth and development of junior team members.

• Adaptability to handle evolving market dynamics and customer needs.

• Ability to independently drive large customer meetings (onsite and virtual) to develop and document a recommended architecture and deployment roadmap.

Travel Expectations: Up to 25-40%

Compensation

Salary will be commensurate with experience. 

Culture, Career Opportunities and Benefits

We build teams that continually strive to get better than the day before. You will be challenged daily and given opportunities to grow personally and professionally. We balance autonomy and structure to create an entrepreneurial environment to spur creativity and new ideas. 

Here are just some of the initiatives that make our culture special:  

* Second Fridays (a company-wide day off on the second Friday of every month minus November and December due to the Holiday schedule). Please note that this benefit is subject to change.
* Comprehensive benefit coverage globally.
* Paid Parental Leave is available to new parents. Structure varies based on regional/government requirements. In regions where government-paid leave doesn’t exist, like in the U.S., the company offers generous paid parental leave, along with comprehensive adoption and fertility support.
* Competitive time off globally.
* Dedicated employee-focused ambassadors via Key Contributors & Culture Committees.
* DIVERSE Commitment, a call to action for a more inclusive and diverse future in business, society, and technology.
* The Keyfactor Alliance Program to support DEIB efforts.
* Wellbeing resources, wellness allowance, mindfulness app free membership, Wellness Wednesdays.
* Global Volunteer Day, company non-profit matching, and 3 volunteer days off.
* Monthly Talent development and Cross Functional meetings to support professional development.
* Regular All Hands meetings – followed by group gatherings.

Our Core Values

Our core values are extremely important to how we run our business and what we look for in every team member:  

Trust is paramount.  

We deliver security software and solutions where trust and openness are of the highest importance for our customers. We are honest and a trusted partner in every aspect of business.  

Customers are core.  

We strategize, operate, and execute through a customer-centric view. We prioritize the security interests of our customers, and we act as if their data were our own.  

Innovation never stops, it only accelerates.  

The speed of change is accelerating. We are committed, through investment and focus, to stay ahead of the innovation curve.  

We deliver with agility.   

We thrive in high-paced and continually changing environments. We navigate through newly added variables, adjust accordingly, while driving towards our strategic goals.  

United by respect.   

Respect for all is what unites us. We promote diversity, inclusivity, equity, and acting with empathy and openness, both in our business and in our communities.  

Teams make “it” happen.  

Vision and goals are not individually achievable – they require teamwork. We pride ourselves in operating as a cohesive team, creating promoters and partners, and winning as one.  

Keyfactor is a proud equal opportunity employer including but not limited to veterans and individuals with disabilities. 

REASONABLE ACCOMMODATION: Applicants with disabilities may contact a member of Keyfactor’s People team via people@keyfactor.com and/or telephone at 1.216.785.2990 to request and arrange for accommodations at any time.

[Keyfactor Privacy Notice](https://www.keyfactor.com/privacy-policy/)

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[Apply now >](https://jobicy.com/jobs/159083-sr-solutions-engineer-west.md)

>  Annual salary information is not provided for this position. Explore salary ranges for similar roles in our [Salary Directory ›](https://jobicy.com/salaries.md)

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![Upload CV](data:image/svg+xml;base64,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)

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## Role DNA

A quick view of the complexity, pace, ownership and collaboration implied by the job description.

### Job Complexity

4/5EasyHard

### Pace & Pressure

4/5RelaxedFast-paced

### Autonomy Level

5/5GuidedFull ownership

### Communication Load

5/5IndependentCollaborative

AI insightThis senior pre-sales role requires independent technical leadership across complex customer engagements, strategic accounts, and evolving security requirements. It also demands the ability to influence both customers and internal product, engineering, and sales stakeholders.

## Salary analysis

Estimated compensation compared with the broader US market for similar roles.

Estimated job median (per year)Market rate$165,000US market range (per year)$135k–$205k0$225.50k

AI insightThe yearly pay period is inferred from the job context; it was not explicitly stated by the employer. No employer pay range is disclosed; the posting states that salary is commensurate with experience. Estimated annual US market compensation for a senior solutions engineer in cybersecurity is $135,000–$205,000, with an estimated role midpoint of $165,000 per year. The annual cadence is inferred from the full-time senior US professional role.

## Core skills

Skills and capabilities most closely associated with this opportunity.

[Solutions Engineering](https://jobicy.com/jobs?search_keywords=Solutions%20Engineering.md)[Pre-sales Engineering](https://jobicy.com/jobs?search_keywords=Pre-sales%20Engineering.md)[Technical Discovery](https://jobicy.com/jobs?search_keywords=Technical%20Discovery.md)[Solution Architecture](https://jobicy.com/jobs?search_keywords=Solution%20Architecture.md)[Cybersecurity](https://jobicy.com/jobs?search_keywords=Cybersecurity.md)[Cryptographic Identity Management](https://jobicy.com/jobs?search_keywords=Cryptographic%20Identity%20Management.md)[Customer Consulting](https://jobicy.com/jobs?search_keywords=Customer%20Consulting.md)[Technical Sales](https://jobicy.com/jobs?search_keywords=Technical%20Sales.md)[Stakeholder Management](https://jobicy.com/jobs?search_keywords=Stakeholder%20Management.md)[Deployment Roadmaps](https://jobicy.com/jobs?search_keywords=Deployment%20Roadmaps.md)[Product Feedback](https://jobicy.com/jobs?search_keywords=Product%20Feedback.md)[Cross-functional Collaboration](https://jobicy.com/jobs?search_keywords=Cross-functional%20Collaboration.md)[Mentoring](https://jobicy.com/jobs?search_keywords=Mentoring.md)[Competitive Analysis](https://jobicy.com/jobs?search_keywords=Competitive%20Analysis.md)

Sample interview questionsHow do you lead a technical discovery session with a strategic customer?I begin by clarifying business outcomes, current architecture, security constraints, stakeholders, and success criteria. I then validate assumptions through targeted technical questions and summarize the findings into prioritized requirements, risks, and a recommended next-step plan.

Describe how you would create a recommended architecture and deployment roadmap for a customer.

I map the customer’s current environment and integrations, identify functional and security requirements, and design a phased target architecture. The roadmap includes dependencies, ownership, validation milestones, rollout sequencing, risk mitigations, and measurable adoption outcomes.

How do you balance customer-specific requirements with product capabilities?

I distinguish between configuration, integration, workflow, and true product-gap requests. I communicate trade-offs transparently, propose viable alternatives where possible, and partner with product management to document high-value, repeatable enhancement opportunities.

How do you support a sales team without compromising technical credibility?

I focus on accurate technical guidance and customer value rather than overstating capabilities. By clearly defining scope, validating feasibility early, and connecting product capabilities to measurable outcomes, I help sales progress opportunities while building long-term trust.

What is your approach to mentoring junior solutions engineers?

I use structured shadowing, joint account planning, technical debriefs, and actionable feedback after customer meetings. I progressively delegate ownership while remaining available for coaching, helping each engineer build both technical depth and consultative confidence.

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