[All remote jobs](https://jobicy.com/jobs.md)[![Huntress logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2025/06/91eae3ae-221.jpg)](https://jobicy.com/company/huntress.md)[Huntress](https://jobicy.com/company/huntress.md) # Channel Account Manager I, Service Providers AI Summary Huntress is hiring a Channel Account Manager to grow, retain, and expand relationships with managed service provider partners in Ireland. The role is a quota-carrying individual-contributor sales position focused on net and gross dollar retention, adoption, partner loyalty, and customer satisfaction. The successful candidate will act as a trusted advisor, build relationships with multiple stakeholder contacts, and promote cybersecurity solutions through the partner channel. Candidates need at least two years of account management, partner success, channel sales, or direct sales experience, ideally with MSP and cybersecurity exposure. Strong CRM discipline, especially in Salesforce, and a proactive execution style are important.[Apply for this job](#job-application)[View company](https://jobicy.com/company/huntress.md)ShareRemote from[Ireland](https://jobicy.com/job-region/ireland.md)SalaryEUR 54,600–54,600 / yrDepartment[Sales](https://jobicy.com/categories/seller.md)EmploymentFull TimeExperienceOpen levelPublished5 Nov 2026Apply before5 Dec 2026Listing views38Application actions2Application toolkit ## Make your next move. Prepare your resume, explore your fit, and draft a cover letter for this opportunity. Opportunity details ## About this role. What We Do: Cybercrime is growing, and more businesses are getting hit by threats that used to target only the biggest organizations. That pushes defenders like us to operate at the highest level, and it deepens our need for good people who want to make a meaningful impact. Founded in 2015 by former NSA cyber operators, Huntress is a remote-first team working to make enterprise-grade cybersecurity accessible to businesses of all sizes. We work closely with security teams and service providers protecting complex environments, often without the time or headcount to handle it all. That’s why we build our technology in-house and back it with a 24/7 human-led Security Operations Center (SOC). As a result, our platform is never disconnected from the experts who manage it, ensuring our customers’ protection. Huntress now secures more than 6M endpoints and 17M identities worldwide. Those numbers keep growing because more businesses rely on us to help carry the load and operate with more confidence. Every day, you can see that commitment in how we stand with our customers and how we show up for each other. Reports to: Manager, Channel Account Management Location: Remote Ireland Compensation Range: €54,600 base with an on target earnings of €91,000 base plus equity What You’ll Do: Channel Account Managers are part of a team at Huntress who play a critical role in driving revenue through engagement, expansion, and retention across our partner base. This role is critical in expanding our relationships with our partners while helping them deliver cybersecurity to their customers through the Huntress platform. As an individual contributor, your primary measures of success will be net dollar retention, gross dollar retention, partner loyalty, and satisfaction. This is a high-impact, high-visibility sales role that reports to the Manager of Channel Account Management. Its success will be measured by expansion and retention metrics. Responsibilities: * Achieve and exceed quota based on both expansion metrics and renewal rates * Work with partners to be a trusted advisor delivering solutions that increase customer satisfaction, grow partner adoption, and deliver exceptional quality service * Maintain and reinforce Huntress’ culture * Build and maintain strong relationships with multiple contacts within assigned partner organizations What You Bring To The Team: * 2+ years of experience in Account Management, Customer or Partner success, Channel or Direct Sales roles, ideally focused on mid-market and below * Strong knowledge of the MSP space, preferably related to the cybersecurity industry * Experience with Salesforce or other similar CRM platforms * Passionate about working in the partner community, being an advocate for them, and providing meaningful cybersecurity solutions * Strong bias to action and ability to get things done efficiently and effectively What We Offer: * 100% remote work environment – since our founding in 2015 * New starter home office set-up allowance (€480) * Generous personal leave entitlements * Digital monthly reimbursement (€111) * Travel to the US 1-2 times/year for various company events * Pension * Access to the BetterUp platform for coaching, personal, and professional growth Huntress is committed to creating a culture of inclusivity where every single member of our team is valued, has a voice, and is empowered to come to work every day just as they are. We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, disability, veteran status, genetic information, marital status, or any other legally protected status. We do discriminate against hackers who try to exploit businesses of all sizes. Accommodations: If you require reasonable accommodation to complete this application, interview, or pre-employment testing or participate in the employee selection process, please direct your inquiries to [accommodations@huntresslabs.com](mailto:accommodations@huntresslabs.com). Please note that non-accommodation requests to this inbox will not receive a response. Huntress uses artificial intelligence tools to assist in reviewing and evaluating job applications, including resume screening, skills assessment, and candidate matching and comparisons. These AI tools support our human recruiters in the initial review process, but do not make final hiring decisions without human involvement. By submitting your application, you acknowledge this use of AI in our recruitment process. Please review our [Candidate Privacy Notice](https://trust.huntress.com/?itemUid=47f0a941-b86f-4864-a0d0-a224a34cfd57&source=click) for more details on our practices and your data privacy rights. #BI-Remote Show more [Apply now >](https://jobicy.com/jobs/159122-channel-account-manager-i-service-providers.md) * ![Upload CV](data:image/svg+xml;base64,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) ### Upload your resume now To unlock remote work opportunities and be discovered by global employers. This job listing has been manually reviewed by the Jobicy Trust & Safety Team for compliance with our posting guidelines, including verification of the company's legitimacy, accuracy of job details, clarity of remote work policy, and absence of misleading or fraudulent content. ## Role DNA A quick view of the complexity, pace, ownership and collaboration implied by the job description. ### Job Complexity 3/5EasyHard ### Pace & Pressure 4/5RelaxedFast-paced ### Autonomy Level 4/5GuidedFull ownership ### Communication Load 5/5IndependentCollaborative AI insightThe role requires managing commercial outcomes across multiple partner organizations while meeting expansion and renewal targets. MSP and cybersecurity familiarity, consultative selling ability, and disciplined CRM management add meaningful complexity. ## Salary analysis Estimated compensation compared with the broader EU market for similar roles. Estimated job median (per year)Market rate€54,600EU market range (per year)€50k–€70k0€77k AI insightThe yearly pay period is inferred from the job context; it was not explicitly stated by the employer. The employer discloses €54,600 in annual base pay. The €91,000 on-target earnings figure appears to include variable compensation and is excluded from the base-pay median. The annual base-pay cadence is inferred from the professional full-time role and the stated compensation magnitude; an estimated Irish market base range is €50,000–€70,000 per year. ## Core skills Skills and capabilities most closely associated with this opportunity. [Channel account management](https://jobicy.com/jobs?search_keywords=Channel%20account%20management.md)[Partner relationship management](https://jobicy.com/jobs?search_keywords=Partner%20relationship%20management.md)[Account retention](https://jobicy.com/jobs?search_keywords=Account%20retention.md)[Revenue expansion](https://jobicy.com/jobs?search_keywords=Revenue%20expansion.md)[Renewal management](https://jobicy.com/jobs?search_keywords=Renewal%20management.md)[Consultative selling](https://jobicy.com/jobs?search_keywords=Consultative%20selling.md)[MSP ecosystem knowledge](https://jobicy.com/jobs?search_keywords=MSP%20ecosystem%20knowledge.md)[Cybersecurity solutions](https://jobicy.com/jobs?search_keywords=Cybersecurity%20solutions.md)[Salesforce CRM](https://jobicy.com/jobs?search_keywords=Salesforce%20CRM.md)[Stakeholder management](https://jobicy.com/jobs?search_keywords=Stakeholder%20management.md)[Customer success](https://jobicy.com/jobs?search_keywords=Customer%20success.md)[Quota attainment](https://jobicy.com/jobs?search_keywords=Quota%20attainment.md)[Net dollar retention](https://jobicy.com/jobs?search_keywords=Net%20dollar%20retention.md)[Gross dollar retention](https://jobicy.com/jobs?search_keywords=Gross%20dollar%20retention.md) Sample interview questionsHow have you improved retention or expansion within an existing partner portfolio?I segment partners by adoption, renewal timing, growth potential, and risk signals, then create account plans with measurable next steps. I use regular business reviews to connect product usage and service outcomes to the partner's commercial goals, which helps identify expansion opportunities early and reduce renewal risk. How would you build credibility with an MSP partner that is hesitant to adopt another cybersecurity platform? I would first understand its customer base, existing stack, operational constraints, and security concerns. I would then position the platform around practical outcomes, such as reducing analyst burden and improving customer protection, supported by relevant use cases and a structured adoption plan. Which metrics would you monitor to manage a channel account portfolio successfully? I would monitor gross and net dollar retention, renewal forecast accuracy, product adoption, partner engagement, expansion pipeline, partner satisfaction, and at-risk account indicators. Together, these measures show both current portfolio health and future revenue potential. Describe how you use Salesforce or another CRM to manage partner accounts. I maintain accurate contact maps, opportunity stages, renewal dates, activity history, risk notes, and next actions. I use dashboards to prioritize accounts, forecast renewals and expansion, and ensure that follow-ups and account plans are visible to internal stakeholders. How would you respond if a partner's renewal was at risk because of low product adoption? I would diagnose the cause through a focused conversation and usage review, identifying whether the issue is onboarding, technical fit, training, or unclear value. I would align the partner on a recovery plan with owners, milestones, enablement resources, and success metrics, then communicate progress consistently through the renewal process. Next step ## Apply now. Follow the employer’s application method and review Jobicy’s safety guidance before sharing personal information. 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