[All remote jobs](https://jobicy.com/jobs.md)[![AlphaSense logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2025/06/01960e94-221.jpg)](https://jobicy.com/company/alphasense.md)[AlphaSense](https://jobicy.com/company/alphasense.md) # Account Manager, TMT AI Summary AlphaSense is hiring an Account Manager to retain, grow, and deepen relationships across a portfolio of corporate TMT clients. The role combines customer success, commercial account management, renewal forecasting, product adoption, and expansion opportunity identification. The successful candidate will partner with Account Executives and internal product, marketing, and sales teams while engaging stakeholders from analysts through C-level executives. Candidates need at least three years of experience owning retention and growth for an existing SaaS or enterprise client book of business. This is a US-remote, full-time role with a disclosed annual base compensation range of $100,000 to $120,000 USD, plus potential bonus and equity.[Apply for this job](#job-application)[View company](https://jobicy.com/company/alphasense.md)ShareRemote from[USA](https://jobicy.com/job-region/usa.md)SalaryUSD 100k–120k / yrDepartment[Customer Support & Success](https://jobicy.com/categories/supporting.md)EmploymentFull TimeExperienceDirectorPublished5 Nov 2026Apply before5 Dec 2026Listing views32Application actions2Application toolkit ## Make your next move. Prepare your resume, explore your fit, and draft a cover letter for this opportunity. Opportunity details ## About this role. ### About AlphaSense: AlphaSense is the AI platform redefining market intelligence and workflow orchestration, trusted by thousands of leading organizations to drive faster, more confident decisions in business and finance. The platform combines domain-specific AI with a vast content universe of over 500 million premium business documents — including equity research, earnings calls, expert interviews, filings, news, and internal proprietary content. Purpose-built for speed, accuracy, and enterprise-grade security, AlphaSense helps teams extract critical insights, uncover market-moving trends, and automate complex workflows with high-quality outputs. With AI solutions like Generative Search, Generative Grid, and Deep Research, AlphaSense delivers the clarity and depth professionals need to navigate complexity and obtain accurate, real-time information quickly. For more information, visit [www.alpha-sense.com](http://www.alpha-sense.com). Come join us. Location: US Remote Reports to: Director, Account Management About the Team: Our Customer Success team is made up of Customer Success Managers and Account Managers who are passionate about helping our clients succeed. We partner with a diverse range of organizations, from Fortune 1000 companies to some of the largest financial institutions globally. As a team, we are committed to providing value to our clients. We take a consultative approach to solve challenges through our product, ensuring our customers have the right data to make informed decisions. We focus on retaining customers, maximizing product usage, and collaborating with the sales team to uncover growth opportunities. About the Role: The Account Manager, Corporate is responsible for developing three-dimensional relationships with customers and key stakeholders in order to effectively retain and grow our customer base. In this role, you will serve as our Corporate clients’ main point of contact for inbound queries, outbound engagement, relationship updates, and renewal discussions. You’ll need to be versatile. You will manage a portfolio of clients within one of the industry-aligned books of business described below. In this role, you’ll be expected to collaborate with account executives, identifying new business opportunities to help expand our footprint within each client account. While key performance indicators include retention rate and the identification of growth opportunities, the responsibilities of Account Managers go much deeper. The team also extracts a wealth of knowledge from our clients, bringing that internally to product, marketing and sales teams in order to maximize the effectiveness of our business’ strategy and communication. Books of Business: Our Corporates & Consulting Account Management team is organized into industry-aligned books of business. Depending on team needs at the time of hire, you may manage accounts in one of the following areas. Corporations * Life Sciences & Healthcare: Clients use AlphaSense to track therapeutic pipelines, benchmark deals, and analyze markets. * Tech, Media & Telecom (TMT): Clients monitor product launches, competitor strategy, and market disruption. * Energy: Clients follow policy changes, M&A activity, and supply chain risk. * Industrials: Clients scan for M&A, capital expenditure trends, and global demand. * Consumer Goods & Retail: Clients track pricing moves, retailer strategy, and consumer demand. Consulting & Professional Services * Consulting: Firms use AlphaSense to build proposals and client deliverables with less research time. * Law Firms: Firms use legal research to prepare cases and shape strategy. * Insurance: Carriers use AlphaSense to inform underwriting decisions and risk analysis. A note on industry background: Prior experience in any of the industries above is not required to apply. We assess for account management skill and client relationship experience. Industry knowledge can be built on the job. Who You Are: * Commercially accountable: You have at least three years of experience in an account management role where you owned retention and growth for an existing book of business. You’ve carried renewal and expansion targets for client accounts you managed after the initial sale. * Relationship-driven: You have a strong ability to develop instant rapport with new people and you’ve demonstrated success at managing and growing relationships within Fortune 1000 clients. * A subject matter expert: You excel at what you do and know how to succeed within your role. This includes both internal and external relationship management as well as strong business acumen and commitment to effective processes and tactics. * Energetic and Creative: You possess a natural intellectual curiosity with the ability to learn and adapt quickly. * You understand our business: We are a rapidly growing SaaS company and are incredibly passionate about our product. We are looking for individuals who understand best practices for client engagement within a SaaS environment. * Committed to delivering results: You set the example for grit, work ethic, initiative, enthusiasm and commitment amongst your peers. * A strong communicator: You’ll regularly be engaged with anyone from an Analyst to a C-level executive and that requires exceptional oral, written and presentation skills. You’ll need to distill and explain complex issues in simple terms. What You’ll Do: * Maximize retention rate across the book of business * Increase and drive adoption of AlphaSense solutions into other business units of existing clients to uncover new opportunities, exceeding monthly, quarterly and annual revenue goals * Identify revenue at risk in order to best position the company to prevent churn * Forecast retention rates * Collaborate with Account Executives to identify growth opportunities within the book of business * Understand the ins and outs of the business, roles, responsibilities, projects, performance metrics, etc. within our client base in order to more effectively: 1) communicate with users, 2) communicate with decision makers, 3) identify white space, 4) partner with AE to craft most compelling messaging to prospective users * Cultivate relationships with users and key stakeholders to ensure AlphaSense is viewed as a business partner rather than vendor * Hold Business Reviews with key stakeholders * Consistent proactive outreach with material and information that’s relevant for our user base * Serve as our boots on the ground and physical presence within each client (floor walks, lunch and learns, etc.) * Serve as both the advocate for AlphaSense to the client, and the client advocate within AlphaSense * Acquire value stories and product feedback from clients. Circulate internally to assist with product development, marketing, sales efforts For base compensation, we set standard ranges for all roles based on function and level benchmarked against similar stage growth companies and internal comparables. In order to be compliant with local legislation, as well as to provide greater transparency to candidates, we share salary ranges on all job postings regardless of desired hiring location. Final offer amounts are determined by multiple factors including candidate experience/expertise and may vary from the amounts listed below. You may also be offered a performance-based bonus, equity, and a generous benefits program. Base Compensation Range $100,000—$120,000 USD AlphaSense is an equal-opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals. All employees share in the responsibility for fulfilling AlphaSense’s commitment to equal employment opportunity. AlphaSense does not discriminate against any employee or applicant on the basis of race, color, sex (including pregnancy), national origin, age, religion, marital status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any other non-merit factor. This policy applies to every aspect of employment at AlphaSense, including recruitment, hiring, training, advancement, and termination. In addition, it is the policy of AlphaSense to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances where a particular employee works. Recruiting Scams and Fraud We at AlphaSense have been made aware of fraudulent job postings and individuals impersonating AlphaSense recruiters. These scams may involve fake job offers, requests for sensitive personal information, or demands for payment. Please note: * AlphaSense never asks candidates to pay for job applications, equipment, or training. * All official communications will come from an @[alpha-sense.com](http://alpha-sense.com/) email address. * If you’re unsure about a job posting or recruiter, verify it on our [Careers page](https://www.alpha-sense.com/careers/). If you believe you’ve been targeted by a scam or have any doubts regarding the authenticity of any job listing purportedly from or on behalf of AlphaSense please contact us. Your security and trust matter to us. Show more [Apply now >](https://jobicy.com/jobs/159129-account-manager-tmt.md) * ![Upload CV](data:image/svg+xml;base64,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) ### Upload your resume now To unlock remote work opportunities and be discovered by global employers. This job listing has been manually reviewed by the Jobicy Trust & Safety Team for compliance with our posting guidelines, including verification of the company's legitimacy, accuracy of job details, clarity of remote work policy, and absence of misleading or fraudulent content. ## Role DNA A quick view of the complexity, pace, ownership and collaboration implied by the job description. ### Job Complexity 4/5EasyHard ### Pace & Pressure 4/5RelaxedFast-paced ### Autonomy Level 4/5GuidedFull ownership ### Communication Load 5/5IndependentCollaborative AI insightThe position requires ownership of renewal and expansion outcomes across complex enterprise accounts, while managing churn risk and multiple senior stakeholders. It also demands strong commercial judgment and the ability to translate client feedback into actionable internal insights. ## Salary analysis Estimated compensation compared with the broader US market for similar roles. Estimated job median (per year)Market rate$110,000US market range (per year)$90k–$135k0$148.50k AI insightThe yearly pay period is inferred from the job context; it was not explicitly stated by the employer. The employer discloses a base compensation range of $100,000–$120,000 USD. The posting does not explicitly state the cadence, so yearly pay is inferred from the full-time US professional role and compensation magnitude. The estimated US market range for comparable enterprise SaaS account management roles is $90,000–$135,000 USD annually, excluding bonus, commission, and equity. ## Core skills Skills and capabilities most closely associated with this opportunity. [Account Management](https://jobicy.com/jobs?search_keywords=Account%20Management.md)[Customer Success](https://jobicy.com/jobs?search_keywords=Customer%20Success.md)[Client Retention](https://jobicy.com/jobs?search_keywords=Client%20Retention.md)[Renewal Management](https://jobicy.com/jobs?search_keywords=Renewal%20Management.md)[Revenue Expansion](https://jobicy.com/jobs?search_keywords=Revenue%20Expansion.md)[Enterprise SaaS](https://jobicy.com/jobs?search_keywords=Enterprise%20SaaS.md)[Stakeholder Management](https://jobicy.com/jobs?search_keywords=Stakeholder%20Management.md)[Business Reviews](https://jobicy.com/jobs?search_keywords=Business%20Reviews.md)[Churn Prevention](https://jobicy.com/jobs?search_keywords=Churn%20Prevention.md)[Customer Adoption](https://jobicy.com/jobs?search_keywords=Customer%20Adoption.md)[Revenue Forecasting](https://jobicy.com/jobs?search_keywords=Revenue%20Forecasting.md)[Consultative Selling](https://jobicy.com/jobs?search_keywords=Consultative%20Selling.md)[Cross-functional Collaboration](https://jobicy.com/jobs?search_keywords=Cross-functional%20Collaboration.md)[Executive Communication](https://jobicy.com/jobs?search_keywords=Executive%20Communication.md) Sample interview questionsHow have you managed retention and expansion within an existing enterprise book of business?I segment accounts by renewal risk, strategic value, adoption level, and growth potential. I create account plans with success metrics and stakeholder maps, run proactive business reviews, and partner with sales on qualified expansion opportunities while maintaining a clear renewal forecast. How would you identify and mitigate churn risk for an AlphaSense client? I would monitor usage, engagement, support themes, business changes, and executive sponsorship to identify early risk signals. I would validate the root cause directly with stakeholders, align a recovery plan around measurable value, involve the appropriate internal teams, and track progress through the renewal date. How do you communicate product value to both end users and C-level decision-makers? For users, I focus on practical workflows, adoption, and time saved. For executives, I connect the platform to strategic outcomes such as faster market intelligence, stronger decisions, reduced research effort, and return on investment, using concise evidence and relevant customer outcomes. Describe your approach to collaborating with Account Executives on account growth. I share account intelligence from customer conversations, usage patterns, and business reviews to identify whitespace and validate priorities. Together, we define roles, messaging, stakeholders, and next steps so that expansion conversations are timely, relevant, and tied to demonstrated value. What would you include in a quarterly business review for a TMT client? I would include agreed business objectives, adoption and engagement trends, achieved outcomes, relevant product updates, identified gaps, upcoming client priorities, and a jointly owned action plan. I would tailor the narrative to the client’s market dynamics, such as competitive activity, product launches, or changing technology trends. Next step ## Apply now. Follow the employer’s application method and review Jobicy’s safety guidance before sharing personal information. 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