[All remote jobs](https://jobicy.com/jobs.md)[![ANGI logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2021/09/50cccf084c34089de2274f72e18841d0.jpg)](https://jobicy.com/company/angi.md)[ANGI](https://jobicy.com/company/angi.md) # Senior Manager, Sales Operations AI Summary Angi is seeking a Senior Manager of Sales Operations to improve the sales motion, representative experience, and enabling systems. The role owns business stewardship of Salesforce, including data quality, workflow design, reporting standards, request prioritization, and roadmap management. It partners with product and technical teams to test and roll out tools, automation, and AI-enabled workflows while measuring adoption and productivity impact. The manager will synthesize operational data into executive-ready recommendations and run a regular operating cadence with sales leadership.[Apply for this job](#job-application)[View company](https://jobicy.com/company/angi.md)ShareRemote from[USA](https://jobicy.com/job-region/usa.md)SalaryUSD 120k–190k / yrDepartment[Product & Operations](https://jobicy.com/categories/management.md)EmploymentFull TimeExperienceDirectorPublished5 Nov 2026Apply before5 Dec 2026Listing views32Application actions2Application toolkit ## Make your next move. Prepare your resume, explore your fit, and draft a cover letter for this opportunity. Opportunity details ## About this role. For over 30 years, Angi has powered the future of the home services industry, creating an environment where homeowners and pros benefit from more jobs done well. For homeowners, our platform is a reliable way to find skilled pros. For pros, we’re a reliable business partner who helps them find the winnable work they want, when they want. For employees, we’re an amazing place to call home. We can’t wait to welcome you. Angi at a glance: * Founded in 1995 as Angie’s List and rebranded in 2021 * Global company with 9 brands in 8 countries and employees worldwide * Homeowners have turned to us for 300 million home projects and counting About the Role We’re looking for an analytically sharp, operationally obsessed Senior Manager of Sales Operations to steward the tools and systems that power our sales teams. In this role, you’ll become the resident expert on our sales motion and rep experience — diagnosing friction, surfacing improvement opportunities, and driving the changes that make our teams faster and more effective. Reporting to the Director of Sales Operations, you’ll serve as the primary business steward for Salesforce and our broader sales tech stack. You’ll aggregate and prioritize enhancement requests, partner closely with our Product working team to execute them, and validate their impact before scaling. Critically, you won’t just make changes — you’ll oversee adoption, working with our change management teams to ensure reps are equipped to use new tools and workflows, and tracking whether changes actually land. This is a high-visibility, cross-functional role for someone who thrives at the intersection of sales strategy, systems execution, and change management — and who can tell a compelling story to leadership about what the data says and what to do about it. What You’ll Do Sales Motion & Rep Experience * Develop a deep understanding of our end-to-end sales motion, workflows, and rep experience across all sales segments — through direct shadowing, structured interviews, and usage data * Proactively identify pain points, inefficiencies, and opportunities for improvement in our tools and processes * Translate frontline rep feedback and usage patterns into actionable, prioritized enhancement recommendations * Serve as the internal voice of the rep when making tooling and process decisions — ensuring changes improve day-to-day experience, not just system architecture CRM & Tech Stack Strategy * Serve as the primary business steward for Salesforce, owning the backlog of changes, enhancements, and new feature requests — including data quality, workflow automation, and reporting standards * Aggregate, triage, and prioritize incoming requests from sales leadership, reps, and cross-functional partners; evaluate trade-offs and maintain a clear, well-reasoned improvement roadmap * Oversee Salesforce data integrity and process consistency to ensure reporting is credible and adoption is measurable * Evaluate, recommend, and support implementation of adjacent tools in the stack (e.g., Clay, LeanData, ZoomInfo, etc.) * Assess opportunities to embed AI and automation into sales workflows — helping reps spend less time on manual tasks and more time on productive outreach Testing, Validation & Adoption * Design and support testing protocols to validate the impact of changes before broader rollout * Define success metrics — including post-launch adoption rates, usage trends, and rep productivity impact — and monitor them consistently * Drive adoption of new tools and workflows through documentation, training, and structured change management; don’t declare a launch complete until adoption is real * Synthesize learnings to inform future prioritization and build a continuous improvement loop Reporting & Executive Communication * Build and maintain reporting and dashboards that give Sales leadership visibility into tooling adoption, backlog health, and shipped improvements * Translate complex operational data into clear, executive-ready analyses and recommendations * Establish and run a regular operating cadence with Sales leadership on work in progress, priorities, and outcomes What We’re Looking For * 6+ years of experience in Sales Operations, Revenue Operations, or a related field * Hands-on Salesforce experience required — reporting, dashboards, workflow/process design, and data quality management; Admin certification a strong plus * Proven ability to manage a complex backlog and prioritize across competing stakeholder needs in a fast-moving environment * Experience working cross-functionally with technical or product teams to deliver systems improvements * Demonstrated ability to drive tool adoption through documentation, training, and change management — not just implementation * Strong data analytics capability: able to analyze usage and adoption data, identify trends, and translate findings into clear recommendations * Excellent written and verbal communication skills — able to translate business needs into technical briefs, and data insights into executive narratives * High-agency operator: you follow through, operate independently in ambiguity, and have a bias toward action Nice to Have * Experience with sales engagement or conversation intelligence tools (Outreach, Gong, Clari, ZoomInfo) * Familiarity with SQL, Tableau, Looker, or other BI tools for usage and adoption analysis * Experience evaluating or operationalizing AI/automation use cases in a sales environment * Prior experience in a high-growth marketplace or B2B SaaS environment Compensation & Benefits * The base salary band for this position ranges from $120,000 – $190,000, commensurate with experience and performance. Compensation may vary based on factors such as geographic location. * This position will be eligible for a competitive year-end performance bonus & equity package. * Full medical, dental, vision package to fit your needs. * Flexible vacation policy; work hard and take time when you need it. * Pet discount plans & retirement plan with company match (401K). * The rare opportunity to work with sharp, motivated teammates solving some of the most unique challenges and changing the world. We value diversity We know that the best ideas come from teams where diverse points of view uncover new solutions to hard problems. We welcome and value individuals who bring diverse life experiences, educational backgrounds, cultures, and work experiences. Our hiring process may utilize artificial intelligence (AI) tools to assist in candidate screening and assessment. Our AI tools are designed to complement, not replace, human decision-making. #LI-Remote Show more [Apply now >](https://jobicy.com/jobs/159142-senior-manager-sales-operations.md) * ![Upload CV](data:image/svg+xml;base64,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) ### Upload your resume now To unlock remote work opportunities and be discovered by global employers. This job listing has been manually reviewed by the Jobicy Trust & Safety Team for compliance with our posting guidelines, including verification of the company's legitimacy, accuracy of job details, clarity of remote work policy, and absence of misleading or fraudulent content. ## Role DNA A quick view of the complexity, pace, ownership and collaboration implied by the job description. ### Job Complexity 4/5EasyHard ### Pace & Pressure 4/5RelaxedFast-paced ### Autonomy Level 5/5GuidedFull ownership ### Communication Load 5/5IndependentCollaborative AI insightThis is a senior, cross-functional systems and strategy role requiring deep Salesforce expertise, analytical judgment, and change-management execution. The incumbent must independently balance competing stakeholder priorities and prove that operational changes improve adoption and sales productivity. ## Salary analysis Estimated compensation compared with the broader US market for similar roles. Estimated job median (per year)Market rate$155,000US market range (per year)$130k–$185k0$203.50k AI insightThe yearly pay period is inferred from the job context; it was not explicitly stated by the employer. Employer base salary is $120,000–$190,000 USD per year; the annual cadence is inferred from the magnitude and context of a US full-time senior management base-pay range. A reasonable estimated US market range for a senior sales operations manager is $130,000–$185,000 USD per year, excluding bonus and equity. ## Core skills Skills and capabilities most closely associated with this opportunity. [Sales Operations](https://jobicy.com/jobs?search_keywords=Sales%20Operations.md)[Salesforce](https://jobicy.com/jobs?search_keywords=Salesforce.md)[Revenue Operations](https://jobicy.com/jobs?search_keywords=Revenue%20Operations.md)[CRM Administration](https://jobicy.com/jobs?search_keywords=CRM%20Administration.md)[Workflow Automation](https://jobicy.com/jobs?search_keywords=Workflow%20Automation.md)[Data Quality Management](https://jobicy.com/jobs?search_keywords=Data%20Quality%20Management.md)[Sales Analytics](https://jobicy.com/jobs?search_keywords=Sales%20Analytics.md)[Dashboard Development](https://jobicy.com/jobs?search_keywords=Dashboard%20Development.md)[Change Management](https://jobicy.com/jobs?search_keywords=Change%20Management.md)[Stakeholder Management](https://jobicy.com/jobs?search_keywords=Stakeholder%20Management.md)[Backlog Prioritization](https://jobicy.com/jobs?search_keywords=Backlog%20Prioritization.md)[Process Improvement](https://jobicy.com/jobs?search_keywords=Process%20Improvement.md)[Sales Enablement](https://jobicy.com/jobs?search_keywords=Sales%20Enablement.md)[Executive Communication](https://jobicy.com/jobs?search_keywords=Executive%20Communication.md)[AI Automation](https://jobicy.com/jobs?search_keywords=AI%20Automation.md) Sample interview questionsHow would you prioritize competing Salesforce enhancement requests from sales leaders and frontline representatives?I would use a transparent scoring framework that weighs revenue or productivity impact, user reach, urgency, implementation effort, data-risk considerations, and strategic alignment. I would validate assumptions with usage data and representative interviews, publish prioritization decisions, and regularly revisit the roadmap as business needs change. Describe how you would measure whether a newly launched sales workflow is successful. Before launch, I would define a baseline and success metrics such as adoption rate, completion rate, time saved, data completeness, conversion impact, and representative satisfaction. I would monitor these measures after rollout, segment results by user group, gather qualitative feedback, and iterate before declaring the change fully scaled. What steps would you take to improve Salesforce data integrity? I would first identify critical fields and reports, profile completeness and accuracy issues, and map the process points where data degrades. I would then combine clear field definitions, validation rules, automation, ownership, training, and ongoing dashboards so that data quality is operationally managed rather than treated as a one-time cleanup. How do you drive adoption when sales representatives are reluctant to use a new tool or process? I involve representative users early, demonstrate how the change solves a concrete pain point, and pilot it with a small group before broad rollout. I pair concise training and in-workflow documentation with adoption reporting, manager reinforcement, feedback channels, and rapid iteration based on observed friction. How would you present complex sales-operations data to executive leadership? I would lead with the decision required and the business implication, then present a small set of trusted metrics, trends, and recommended actions. 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