[All remote jobs](https://jobicy.com/jobs.md)[![Databricks logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2021/12/4e3f864ba9cf3c62d471e1c62414d098.jpg)](https://jobicy.com/company/databricks.md)[Databricks](https://jobicy.com/company/databricks.md) # Sr. Engagement Manager, FDE – LATAM AI Summary Databricks is seeking a senior engagement leader to manage complex Forward Deployed Engineering programs for customers in Latin America. The role combines strategic program delivery, professional-services solution selling, account expansion, and stakeholder alignment across Sales and GTM teams. The successful candidate will independently manage large multi-workstream initiatives, protect customer satisfaction, and drive value realization. Candidates need extensive customer-facing and professional-services leadership experience, plus strong knowledge of Databricks architecture, cloud-partner funding, and migration programs. Travel of up to 25–50% may be required.[Apply for this job](#job-application)[View company](https://jobicy.com/company/databricks.md)ShareRemote from[Mexico](https://jobicy.com/job-region/mexico.md)SalaryUndisclosedDepartment[Project & Program Management](https://jobicy.com/categories/project-management.md)EmploymentFull TimeExperienceSeniorPublished5 Nov 2026Apply before5 Dec 2026Listing views29Application actions2Application toolkit ## Make your next move. Prepare your resume, explore your fit, and draft a cover letter for this opportunity. Opportunity details ## About this role. CSQ327R29 The Senior Engagement Manager is a trusted advisor within the Forward Deployed Engineering organization to account teams and customers in Latin America (LATAM) for successful implementation and value realization. You will independently lead large, complex, cross-functional programs with minimal oversight, navigating ambiguous scenarios to drive significant impact on your assigned accounts. The impact you will have: * Strategic Leadership: Independently scope and lead large, complex initiatives with multiple workstreams and diverse stakeholders. * Advanced Selling: Drive the full-cycle sales of standard and customized Professional Services & Training (PS&T) programs, pulling in best practices for Centers of Excellence (CoEs) and migrations. * Account Growth: Identify and pursue upsell and cross-sell opportunities within existing customers to meet or exceed revenue targets. * Cross-Functional Alignment: Partner with Sales and GTM teams to prioritize regional PS&T targets aligned with growth goals. * Customer Sentiment: Proactively monitor customer sentiment and take corrective actions or escalate to ensure high satisfaction. What we look for: * 7-10 years running a Professional Services line of business. * 10+ years in senior customer-facing roles with a mix of influencing and execution. * Deep understanding of PS&T offerings, including Partner funding programs (Microsoft, AWS, Google). * Strong knowledge of Databricks architecture, competitors, and migration benefits. * Proven track record of managing large-scale program plans and service delivery. * Ability to travel up to 25-50% as required. About Databricks Databricks is the Data and AI company. More than 20,000 organizations worldwide — including adidas, AT&T, Bayer, Block, Mastercard, Rivian, Unilever, and 70% of the Fortune 500 — rely on the Databricks Data + AI Platform to build and scale data and AI apps, analytics and agents. Headquartered in San Francisco with 30+ offices around the globe, Databricks offers a unified platform that includes Genie, Lakebase, Agent Bricks, Lakeflow, Lakehouse, and Unity Catalog. To learn more, follow Databricks on [LinkedIn](https://www.linkedin.com/company/databricks), [X](https://x.com/databricks), [YouTube](https://www.youtube.com/@Databricks), and [Instagram](https://www.instagram.com/databricksinc/?hl=en). Benefits At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region click [here](https://docs.google.com/document/d/154un3e8Xav4BceOSlcYFZRGEuQI54xMxVydRwQn54eQ/edit?usp=sharing). Our Commitment to Diversity and Inclusion At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics. Compliance If access to export-controlled technology or source code is required for performance of job duties, it is within Employer’s discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone. Show more [Apply now >](https://jobicy.com/jobs/159143-sr-engagement-manager-fde-latam.md) > Annual salary information is not provided for this position. Explore salary ranges for similar roles in our [Salary Directory ›](https://jobicy.com/salaries.md) * ![Upload CV](data:image/svg+xml;base64,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) ### Upload your resume now To unlock remote work opportunities and be discovered by global employers. This job listing has been manually reviewed by the Jobicy Trust & Safety Team for compliance with our posting guidelines, including verification of the company's legitimacy, accuracy of job details, clarity of remote work policy, and absence of misleading or fraudulent content. ## Role DNA A quick view of the complexity, pace, ownership and collaboration implied by the job description. ### Job Complexity 5/5EasyHard ### Pace & Pressure 5/5RelaxedFast-paced ### Autonomy Level 5/5GuidedFull ownership ### Communication Load 5/5IndependentCollaborative AI insightThis is a senior, revenue-influencing program leadership role requiring independent delivery across ambiguous, high-stakes customer engagements. It demands both deep technical-commercial credibility and the ability to coordinate diverse executive and delivery stakeholders. ## Salary analysis Estimated compensation compared with the broader US market for similar roles. Estimated job median (per year)Market rate$115,000US market range (per year)$90k–$145k0$159.50k AI insightThe yearly pay period is inferred from the job context; it was not explicitly stated by the employer. No employer salary was disclosed. Estimated annual base-pay range for a senior professional-services engagement manager supporting enterprise data and AI customers in Mexico/LATAM is USD 90,000–145,000, with an estimated midpoint of USD 115,000; this is an AI estimate, not verified employer compensation. ## Core skills Skills and capabilities most closely associated with this opportunity. [Professional services leadership](https://jobicy.com/jobs?search_keywords=Professional%20services%20leadership.md)[Program management](https://jobicy.com/jobs?search_keywords=Program%20management.md)[Enterprise customer engagement](https://jobicy.com/jobs?search_keywords=Enterprise%20customer%20engagement.md)[Stakeholder management](https://jobicy.com/jobs?search_keywords=Stakeholder%20management.md)[Strategic account planning](https://jobicy.com/jobs?search_keywords=Strategic%20account%20planning.md)[Consultative selling](https://jobicy.com/jobs?search_keywords=Consultative%20selling.md)[Upselling](https://jobicy.com/jobs?search_keywords=Upselling.md)[Cross-selling](https://jobicy.com/jobs?search_keywords=Cross-selling.md)[Service delivery](https://jobicy.com/jobs?search_keywords=Service%20delivery.md)[Customer success](https://jobicy.com/jobs?search_keywords=Customer%20success.md)[Cloud migration](https://jobicy.com/jobs?search_keywords=Cloud%20migration.md)[Databricks architecture](https://jobicy.com/jobs?search_keywords=Databricks%20architecture.md)[AWS](https://jobicy.com/jobs?search_keywords=AWS.md)[Microsoft Azure](https://jobicy.com/jobs?search_keywords=Microsoft%20Azure.md)[Google Cloud](https://jobicy.com/jobs?search_keywords=Google%20Cloud.md) Sample interview questionsHow have you led a complex professional-services program with several workstreams and senior stakeholders?I establish a clear outcome-based charter, governance cadence, ownership model, and integrated delivery plan. I use regular risk reviews and executive steering sessions to resolve dependencies early, while keeping each workstream accountable for measurable milestones. How do you identify an upsell or cross-sell opportunity without undermining customer trust? I begin with the customer’s business objectives and adoption gaps rather than a product target. When a service, training program, or migration initiative can demonstrably accelerate their intended outcome, I build a value case with the account team and present it as a jointly owned recommendation. Describe your approach to recovering a customer engagement with declining sentiment. I first validate the concerns through direct stakeholder conversations and delivery data, then communicate an honest recovery plan with clear owners and dates. I increase governance temporarily, remove blockers through escalation where necessary, and track sentiment alongside delivery outcomes until confidence is restored. How would you align Professional Services and Training priorities with regional sales goals? I would create a shared account-prioritization framework based on strategic value, customer readiness, delivery capacity, and expected outcomes. Regular pipeline and capacity reviews with Sales, GTM, and delivery leaders help ensure that service investments support sustainable regional growth. What is your experience with cloud-partner funding programs and migrations? I have worked with partner-funded services by aligning program scope, eligibility requirements, customer outcomes, and delivery documentation from the outset. For migrations, I focus on a phased plan covering architecture assessment, business case, technical execution, enablement, and post-migration value realization. Next step ## Apply now. Follow the employer’s application method and review Jobicy’s safety guidance before sharing personal information. 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