[All remote jobs](https://jobicy.com/jobs.md)[![Tremendous logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2025/01/c2bd8be5-221.jpeg)](https://jobicy.com/company/tremendous.md)[Tremendous](https://jobicy.com/company/tremendous.md) # Operations Analyst AI Summary Operations Analyst будет поддерживать ежедневные compliance-операции в финтех-платформе выплат. Основные задачи включают проверку активности аккаунтов и запросов на одобрение платежей, выявление аномалий и мошеннических паттернов, а также принятие решений об одобрении или эскалации. Роль сочетает управление рисками, клиентский опыт и использование AI-инструментов для анализа данных и подготовки коммуникаций. Сотрудник будет документировать выводы, улучшать процессы и взаимодействовать с командами продукта, поддержки и бизнеса. Требуется не менее двух лет опыта в операционной, compliance- или смежной функции.[Apply for this job](#job-application)[View company](https://jobicy.com/company/tremendous.md)ShareRemote from[USA](https://jobicy.com/job-region/usa.md), [Canada](https://jobicy.com/job-region/canada.md)SalaryUSD 95k–105k / yrDepartment[Legal & Compliance](https://jobicy.com/categories/legal.md)EmploymentFull TimeExperienceOpen levelPublished6 Nov 2026Apply before6 Dec 2026Listing views33Application actions3Application toolkit ## Make your next move. Prepare your resume, explore your fit, and draft a cover letter for this opportunity. Opportunity details ## About this role. Tremendous is the global platform built for businesses to send thousands of payouts to anyone, anywhere, for free. We’re trusted by 20,000 organizations like Atlassian, MIT, and United Way to deliver gift cards and money to millions of recipients worldwide. Our customers (researchers, marketers, HR teams, nonprofits, and platform businesses) rave about how fast and easy Tremendous is to use. [Check out our ratings on G2](https://www.g2.com/products/tremendous/reviews). Tremendous is profitable and growing without outside investors. We’re a fully remote, high-documentation, low-meeting culture, which means more time for what matters in both your professional and personal life. The team agrees– our employee NPS is in the high 80s. What you’ll do We’re looking for an Operations Analyst to join our small-but-mighty operations team. As the third person on the team, you’ll shape how we handle day-to-day compliance operations and have real autonomy to drive impact. This role sits at the intersection of security, user experience, and sound judgment, requiring someone who doesn’t just follow rules but thoughtfully balances risk, customer needs, and operational excellence. * Review account activity and make informed decisions using AI-assisted analysis. You’ll investigate payment approval requests, flag anomalies through pattern recognition tools, and make sound judgment calls on approval or escalation, combining human judgment with AI insights. * Identify suspicious activity and fraud patterns. Learn about regulatory requirements as they come up and help implement them in your day-to-day work. Use AI tools to rapidly surface anomalies and patterns, freeing you to focus on the judgment calls that matter most. * Suggest process improvements that could make things more efficient or reduce risk. Document what you learn and share it with the team. * Balance compliance with user experience by using AI to process large datasets, draft communications, and analyze trade-offs at scale. Work cross-functionally with product, support, and business teams to make decisions that reduce risk and support scalable growth. What you’ll bring * Strong analytical and problem-solving skills with exceptional attention to detail. You can take a messy situation, break it down, and see the pattern. * Familiarity with AI tools and a willingness to experiment with them for productivity. You don’t need deep AI expertise, but you’re comfortable learning to use LLMs, data analysis tools, or automation platforms to augment your work. * Clear communication and genuine collaboration. You work well across teams, explain complex topics simply, and aren’t afraid to ask for context. * Comfort with multitasking, prioritization, and staying organized amid competing demands. * An ownership mindset and genuine curiosity. You take responsibility for outcomes, seek continuous improvement, and think about how decisions affect users. * At least 2 years in an operational, compliance, or related role. Startup or fintech experience is a plus; what matters more is your adaptability and hunger to grow. What’s cool about the role * Competitive pay and equity. Base salary for this role: $95k to $105k. * Real benefits. 100% covered health (US), unlimited PTO, 12-16 weeks paid parental leave. * Fully remote. Work from anywhere in the Americas. * Great culture. Read more about how we work in our [public handbook](https://handbook.tremendous.com/). Show more [Apply now >](https://jobicy.com/jobs/159386-operations-analyst-3.md) * ![Upload CV](data:image/svg+xml;base64,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) ### Upload your resume now To unlock remote work opportunities and be discovered by global employers. This job listing has been manually reviewed by the Jobicy Trust & Safety Team for compliance with our posting guidelines, including verification of the company's legitimacy, accuracy of job details, clarity of remote work policy, and absence of misleading or fraudulent content. ## Role DNA A quick view of the complexity, pace, ownership and collaboration implied by the job description. ### Job Complexity 4/5EasyHard ### Pace & Pressure 4/5RelaxedFast-paced ### Autonomy Level 5/5GuidedFull ownership ### Communication Load 4/5IndependentCollaborative AI insightРоль требует взвешенных решений по рискам и платежным аномалиям в условиях неполной информации. Высокая автономность и необходимость совмещать compliance с качественным пользовательским опытом повышают сложность. ## Salary analysis Estimated compensation compared with the broader US market for similar roles. Estimated job median (per year)Highly competitive$100,000US market range (per year)$85k–$115k0$126.50k AI insightБазовая зарплата работодателя составляет $95,000–$105,000 USD в год, медиана — $100,000. Это выглядит правдоподобным диапазоном для Operations Analyst с опытом compliance или fintech на рынках США и Канады; оценочный рыночный диапазон составляет $85,000–$115,000 USD в год. ## Core skills Skills and capabilities most closely associated with this opportunity. [Compliance operations](https://jobicy.com/jobs?search_keywords=Compliance%20operations.md)[Fraud detection](https://jobicy.com/jobs?search_keywords=Fraud%20detection.md)[Risk assessment](https://jobicy.com/jobs?search_keywords=Risk%20assessment.md)[Payment operations](https://jobicy.com/jobs?search_keywords=Payment%20operations.md)[Account activity review](https://jobicy.com/jobs?search_keywords=Account%20activity%20review.md)[Data analysis](https://jobicy.com/jobs?search_keywords=Data%20analysis.md)[AI tools](https://jobicy.com/jobs?search_keywords=AI%20tools.md)[Pattern recognition](https://jobicy.com/jobs?search_keywords=Pattern%20recognition.md)[Process improvement](https://jobicy.com/jobs?search_keywords=Process%20improvement.md)[Operational documentation](https://jobicy.com/jobs?search_keywords=Operational%20documentation.md)[Cross-functional collaboration](https://jobicy.com/jobs?search_keywords=Cross-functional%20collaboration.md)[Escalation management](https://jobicy.com/jobs?search_keywords=Escalation%20management.md)[Customer experience](https://jobicy.com/jobs?search_keywords=Customer%20experience.md)[Regulatory compliance](https://jobicy.com/jobs?search_keywords=Regulatory%20compliance.md) Sample interview questionsHow would you investigate an unusual payment approval request?I would first validate the account, transaction history, recipient details, and the specific trigger that caused the alert. I would compare the activity with established patterns and policies, use available analytical tools to identify related signals, document the evidence, and either approve, decline, or escalate based on the assessed risk. Describe how you balance compliance requirements with customer experience. I focus on applying controls proportionately to the risk. When additional verification is needed, I aim to make the request clear, specific, and as low-friction as possible, while documenting the rationale so decisions are consistent and auditable. What experience do you have using AI tools in operational work? I use AI tools to organize large datasets, identify potential anomalies, summarize case information, and draft clear customer or internal communications. I treat AI output as an input rather than a final decision and validate it against source data, policy, and professional judgment. Tell us about a process improvement you introduced in an operations role. I would begin by measuring where delays, errors, or repeat questions occur, then map the workflow and identify the root cause. After testing a lightweight improvement such as a decision checklist, template, or automation, I would monitor outcomes and document the new process for the team. How do you prioritize several urgent cases at once? I prioritize by potential customer harm, financial exposure, regulatory urgency, and time sensitivity. I communicate expected timelines early, keep a clear case queue, escalate blockers quickly, and revisit priorities as new information arrives. Next step ## Apply now. Follow the employer’s application method and review Jobicy’s safety guidance before sharing personal information. 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