[All remote jobs](https://jobicy.com/jobs.md)[![Maven Clinic logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2026/07/c4b2d5ecf34b-221.webp)](https://jobicy.com/company/maven-clinic.md)[Maven Clinic](https://jobicy.com/company/maven-clinic.md)

# Design Lead, Consumer

AI Summary Maven Clinic is seeking a hands-on Design Lead to build and scale its direct-to-consumer healthcare platform for women. The role combines formal management of senior product design and UXR practitioners with ownership of high-priority UX and product design work. Key work includes creating new 0-to-1 consumer journeys and optimizing onboarding, eligibility, pricing, payments, prescriptions, activation, retention, and cross-sell funnels. The successful candidate will partner closely with product, engineering, growth, data, clinical, legal, operations, and support teams in a regulated, trust-sensitive healthcare environment. Candidates need strong consumer product design leadership, experimentation skills, and an AI-native design workflow.[Apply for this job](#job-application)[View company](https://jobicy.com/company/maven-clinic.md)ShareRemote from[USA](https://jobicy.com/job-region/usa.md)SalaryUSD 195k–230k / yrDepartment[Web, UI & UX Design](https://jobicy.com/categories/web-app-design.md)EmploymentFull TimeExperienceSeniorPublished6 Nov 2026Apply before6 Dec 2026Listing views30Application actions2Application toolkit

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Opportunity details

## About this role.

Maven Clinic is the world’s largest virtual clinic for women and families on a mission to make healthcare work for all of us. Through Maven Enterprise, the company partners with more than 2,300 employers and health plans to provide end-to-end women’s and family health programs spanning fertility and family building, maternity and newborn care, parenting and pediatrics, and menopause and midlife — improving clinical outcomes, reducing healthcare costs, and expanding equitable access to high-quality care at scale. Through its consumer platform, Maven provides direct access to virtual care across 30+ specialties, as well as dedicated hormone and GLP-1 care programs purpose-built for women. Founded in 2014 by CEO Kate Ryder, Maven Clinic has raised more than $425 million from leading healthcare and technology investors including General Catalyst, Sequoia, Dragoneer Investment Group, Oak HC/FT, StepStone Group, Icon Ventures, and Lux Capital. Recognized for innovation and industry leadership, Maven has been named to the TIME100 Most Influential Companies, CNBC Disruptor 50, Fast Company’s Most Innovative Companies, and FORTUNE Best Places to Work. Learn more at mavenclinic.com

An award-winning culture working towards an important mission – Maven Clinic is a recipient of over 30 workplace and innovation awards, including:

* TIME 100 Most Influential Companies (2023, 2026)
* Fortune Change the World (2024)
* CNBC Disruptor 50 List (2022, 2023, 2024)
* Fortune Best Workplaces for Millennials (2024)
* Fortune Best Workplaces in Health Care (2024)
* Fast Company Most Innovative Companies (2020, 2023)
* Fortune Best Workplaces NY (2020, 2021, 2022, 2023, 2024)

### About the role

We have recently launched our direct-to-consumer platform that gives women access to GLP-1 care, hormone care, and 30+ healthcare specialties, connecting metabolic, hormonal, reproductive, mental, and physical health in one care experience. We are building for women who are tired of fragmented care, unclear pricing, limited follow-up, and healthcare experiences that treat each symptom or life stage in isolation.

What You’ll Do:

* We’re looking for a founding Product Design Lead to help build and scale Maven’s direct-to-consumer healthcare experiences.
* This role sits at the intersection of consumer growth, healthcare access, product craft, AI-native ways of working, and trust-sensitive design.
* It is a hands-on player-coach role with formal line management responsibility. You’ll lead a small team of senior Product Design/UXR practitioners while also owning high-priority product design work yourself.
* You’ll report to the General Manager, Consumer and partner closely with Product, Engineering, Growth, Data, Clinical, Legal, Operations, and Support teams.
* You will help Maven compete in a fast-moving and highly competitive consumer healthcare market while staying true to what makes Maven different: connected, clinically responsible, whole-person care for women.
* You will be designing for users who are actively comparing options, making decisions quickly, weighing affordability, navigating uncertainty, and deciding whether they trust Maven enough to start and continue care.
* The work will span both 0→1 product development and continuous optimization of live consumer journeys. You’ll help define new journeys, shape concepts, prototype, and bring new consumer healthcare offerings to market, while also improving existing funnels, onboarding, eligibility, pricing, payment, prescription, activation, retention, and cross-sell experiences through research, experimentation, data, and design craft.

What You’ll Bring:

* 7+ years of product design experience, including complex consumer product journeys and 0→1 product growth.
* Experience formally managing or leading design teams.
* Strong hands-on product design craft across UX, prototyping, visual design, mobile apps, and responsive web.
* A portfolio showing D2C product design leadership, systems thinking, data-driven decision-making, high-quality execution, and measurable product impact.
* Experience designing products where trust, comprehension, eligibility, pricing, access, personal data, or complex decision-making play a central role.
* Experience with growth, onboarding, conversion, activation, retention, cross-sell, monetization, or lifecycle journeys, informed by research, data and experimentation.
* A strong AI-native workflow and informed opinions on how AI can improve design quality, team capacity, and business value.

We’d especially love to see

* Experience in healthcare, women’s health, telehealth, digital health, insurance, fintech, marketplaces, consumer subscriptions, or another regulated or trust-sensitive domain.
* Experience designing products involving insurance, benefits, prescriptions, clinical eligibility, payments, care navigation, or personal health information.
* Experience designing in a competitive direct-to-consumer category where acquisition, conversion, trust, differentiation, and retention all matter.

This is a remote role open to candidates based in the United States, with a strong preference for those based in San Francisco.

The base salary range for this role is $195,000-$230,000 per year. You will also be entitled to equity and benefits. Individual pay decisions are based on a number of factors, including qualifications for the role, experience level, and skillset.

Our teams primarily operate from the New York Metropolitan area, NY, and remotely via San Francisco/Bay Area, CA, Seattle, WA, Boston, MA, Chicago, IL, and Washington, D.C. For those in our New York City office, we encourage in-person collaboration by requiring team members to work onsite three days a week (Tuesday, Wednesday, Thursday). For those based in San Francisco/Bay Area, CA, Seattle, WA, Boston, MA, Chicago, IL, and Washington, D.C., we encourage in-person collaboration by requiring team members to attend quarterly Work Together Days within these cities. This policy aims to balance remote work flexibility with the benefits of face-to-face interaction.

At Maven we believe that a diverse set of backgrounds and experiences enrich our teams and allow us to achieve above and beyond our goals. If you do not have experience in all of the areas detailed above, we hope that you will share your unique background with us in your application and how it can be additive to our teams.

Benefits That Work For You

Our benefits are designed to support your health, well-being and career development, helping you thrive both personally and professionally. We remain focused on providing a competitive benefits package for our employees. On top of standards such as employer-covered health, dental, and insurance plan options, we offer an inclusive approach to benefits:

* Maven for Mavens: access to the full platform and specialists, including care for mental health, reproductive health, family planning and pediatrics.
* Whole-self care through wellness partnerships
* Hybrid work, in office meals, and work together days
* 16 weeks 100% paid parental leave and new parent stipend (for Mavens who’ve been with us for 1 year+)
* Annual professional development stipend and access to a personal career coach through Maven for Mavens
* 401K matching for US-based employees, with immediate vesting

These benefits are applicable to Maven Clinic Co., US-based, full-time employees only. 1099/Contract Providers are ineligible for these benefits.

Maven is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Maven is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Maven Clinic interview requests and job offers only originate from an @mavenclinic.com email address (e.g jsmith@mavenclinic.com). Maven Clinic will never ask for sensitive information to be delivered over email or phone. If you receive a scam issue or a security issue involving Maven Clinic please notify us at: [security@mavenclinic.com](mailto:security@mavenclinic.com). For general and additional inquiries, please contact us at [careers@mavenclinic.com](mailto:careers@mavenclinic.com).

Show more

[Apply now >](https://jobicy.com/jobs/159401-design-lead-consumer.md)

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![Upload CV](data:image/svg+xml;base64,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)

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## Role DNA

A quick view of the complexity, pace, ownership and collaboration implied by the job description.

### Job Complexity

5/5EasyHard

### Pace & Pressure

5/5RelaxedFast-paced

### Autonomy Level

5/5GuidedFull ownership

### Communication Load

5/5IndependentCollaborative

AI insightThis is a senior player-coach leadership position requiring strategic design direction, people management, and hands-on execution across complex healthcare journeys. The role operates in a competitive, regulated D2C environment where trust, conversion, clinical constraints, and measurable growth outcomes must be balanced.

## Salary analysis

Estimated compensation compared with the broader US market for similar roles.

Estimated job median (per year)Market rate$212,500US market range (per year)$185k–$250k0$275k

AI insightThe yearly pay period is inferred from the job context; it was not explicitly stated by the employer. The employer explicitly states a yearly base salary range of $195,000–$230,000 USD, with a midpoint of $212,500. A reasonable estimated US annual market range for a product design lead in consumer digital health is $185,000–$250,000 USD, depending on location, management scope, and regulated-domain experience. Equity and benefits are separate from the stated base salary.

## Core skills

Skills and capabilities most closely associated with this opportunity.

[Product design leadership](https://jobicy.com/jobs?search_keywords=Product%20design%20leadership.md)[UX design](https://jobicy.com/jobs?search_keywords=UX%20design.md)[UI design](https://jobicy.com/jobs?search_keywords=UI%20design.md)[User research](https://jobicy.com/jobs?search_keywords=User%20research.md)[Design systems](https://jobicy.com/jobs?search_keywords=Design%20systems.md)[Mobile app design](https://jobicy.com/jobs?search_keywords=Mobile%20app%20design.md)[Responsive web design](https://jobicy.com/jobs?search_keywords=Responsive%20web%20design.md)[Prototyping](https://jobicy.com/jobs?search_keywords=Prototyping.md)[Consumer growth design](https://jobicy.com/jobs?search_keywords=Consumer%20growth%20design.md)[Conversion optimization](https://jobicy.com/jobs?search_keywords=Conversion%20optimization.md)[Experimentation](https://jobicy.com/jobs?search_keywords=Experimentation.md)[Healthcare UX](https://jobicy.com/jobs?search_keywords=Healthcare%20UX.md)[People management](https://jobicy.com/jobs?search_keywords=People%20management.md)[Cross-functional collaboration](https://jobicy.com/jobs?search_keywords=Cross-functional%20collaboration.md)[AI-assisted design workflows](https://jobicy.com/jobs?search_keywords=AI-assisted%20design%20workflows.md)

Sample interview questionsHow would you balance conversion optimization with patient trust in a consumer healthcare funnel?I would define trust as a measurable product outcome alongside conversion, using research, comprehension testing, drop-off analysis, and qualitative feedback. I would prioritize transparent pricing, clear eligibility explanations, consent-aware data collection, and clinically accurate language, then test improvements without using manipulative patterns.

Describe how you would approach a 0-to-1 consumer healthcare product journey.

I would begin by aligning on the user problem, clinical and legal constraints, business goals, and success metrics. I would map the end-to-end journey, conduct targeted customer research, prototype key concepts quickly, validate comprehension and trust, and partner with engineering and clinical stakeholders to launch an instrumented MVP for iterative learning.

How do you lead a senior design and UXR team while remaining hands-on?

I set clear outcomes, decision rights, quality standards, and operating rhythms so senior practitioners can own meaningful areas of work. I stay hands-on for the highest-risk or most strategic problems, provide direct critique and coaching, and use regular reviews to remove blockers while preserving team autonomy.

What metrics would you use to evaluate improvements to onboarding and activation?

I would track completion and abandonment rates by step, time to complete, eligibility pass-through, first-care action, activation rate, conversion to paid care where applicable, and early retention. I would segment results by acquisition channel, device, user need, and demographic context, while pairing quantitative results with usability and trust feedback.

How would you use AI in a product design workflow without compromising quality or sensitive user data?

I would use approved AI tools to accelerate synthesis, concept exploration, content variants, and routine production tasks while maintaining human review for product decisions and healthcare-sensitive content. I would establish clear data-handling rules, avoid exposing protected or personal information, document assumptions, and validate AI-assisted outputs with research, analytics, and subject-matter experts.

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