[All remote jobs](https://jobicy.com/jobs.md)[![Canonical logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2025/06/b4d068a9-221-1.png)](https://jobicy.com/company/canonical-ltd.md)[Canonical](https://jobicy.com/company/canonical-ltd.md)

# Senior Jira Administrator

AI Summary Canonical is seeking a Senior Jira Administrator to own administration of Jira Cloud for globally distributed engineering and business teams. The role covers Jira configuration, workflow and cross-project automation, documentation, stakeholder enablement, escalations, and integrations with the company data warehouse. It also involves building analytical dashboards and using Python to support integrations across systems such as Salesforce, NetSuite, Greenhouse, and GSuite. Success requires strong Jira ecosystem expertise, disciplined process design, clear written communication, and the ability to work independently in an EMEA-based remote environment. International travel for company events is expected about twice per year.[Apply for this job](#job-application)[View company](https://jobicy.com/company/canonical-ltd.md)ShareRemote from[EMEA](https://jobicy.com/job-region/emea.md)SalaryUndisclosedDepartment[DevOps & Infrastructure](https://jobicy.com/categories/admin.md)EmploymentFull TimeExperienceSeniorPublished6 Nov 2026Apply before6 Dec 2026Listing views35Application actions3Application toolkit

## Make your next move.

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Opportunity details

## About this role.

Canonical is a leading provider of open-source software and operating systems for global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world’s leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in more than 80 countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.

The company is founder led, profitable and growing.

We are hiring a Jira Administrator to manage the Atlassian Jira Cloud at Canonical, including the administration, configuration, automation, and integration responsibilities. We expect the highest engineering quality, rigorous documentation practices, and effective stakeholder management abilities. Our goal is to enable Canonical engineering and business teams to leverage the power of Atlassian Jira, work on challenging assignments, and enable teams to make data-driven decisions.

The role is in the Commercial Systems team that integrates business systems used at Canonical to ensure reliable data flows at the right time to the right place, and to automate business processes across the company. We own a wide range of systems including popular SaaS solutions, such as Jira, Salesforce, NetSuite, Greenhouse, GSuite, and a few dozen others. To achieve this goal, we leverage Python and Go in combination with open source tools, such as Airbyte and Temporal. Our work helps to make data-driven decisions, and increases the efficiency of business operations.

Location: This role can be held anywhere in EMEA time zones.

### The role entails

* Manage Atlassian Jira Cloud at Canonical
* Design, document, and implement processes and automation in Jira
* Design, document, and implement integrations between Jira and the data warehouse
* Create analytical dashboards to enable stakeholders make data-driven decisions
* Create learning resources that scale
* Work with engineering, operations, and support teams at a global scale
* Take ownership of critical escalations and resolve them in a timely manner

### What we are looking for in you

* Exceptional academic track record from both high school and university
* Experience with Atlassian Jira and its ecosystem as an administrator
* Understanding of common Jira usage patterns for various technical and non-technical departments
* Experience as a software developer in Python
* Professional written and spoken English
* Excellent interpersonal skills, curiosity, flexibility, and accountability
* Ability to collaborate remotely with a diverse set of team members and stakeholders, remain highly motivated, productive, and organized in a fully remote environment
* Ability to travel internationally twice a year, for company events up to two weeks long

### Nice-to-have skills

* A perspective on process architecture
* Experience with complex cross-project automation

### What we offer colleagues

We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognize outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.

* Distributed work environment with twice-yearly team sprints in person
* Personal learning and development budget of USD 2,000 per year
* Annual compensation review
* Recognition rewards
* Annual holiday leave
* Maternity and paternity leave
* Employee Assistance Program
* Opportunity to travel to new locations to meet colleagues
* Priority Pass, and travel upgrades for long haul company events

### About Canonical

Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open-source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence – in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since its inception in 2004.​ Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.

Canonical is an equal opportunity employer

We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.[Whatever your identity, we will give your application fair consideration.](https://canonical.com/careers/diversity/identity)

#LI-remote

Show more

[Apply now >](https://jobicy.com/jobs/159440-senior-jira-administrator.md)

>  Annual salary information is not provided for this position. Explore salary ranges for similar roles in our [Salary Directory ›](https://jobicy.com/salaries.md)

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![Upload CV](data:image/svg+xml;base64,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)

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## Role DNA

A quick view of the complexity, pace, ownership and collaboration implied by the job description.

### Job Complexity

4/5EasyHard

### Pace & Pressure

4/5RelaxedFast-paced

### Autonomy Level

5/5GuidedFull ownership

### Communication Load

5/5IndependentCollaborative

AI insightThe position combines senior Jira Cloud administration with automation, data integrations, Python development, and ownership of critical escalations. Working across many systems and globally distributed stakeholders requires sound technical judgment and highly independent execution.

## Salary analysis

Estimated compensation compared with the broader US market for similar roles.

Estimated job median (per year)Market rate$90,000US market range (per year)$70k–$115k0$126.50k

AI insightThe yearly pay period is inferred from the job context; it was not explicitly stated by the employer. No employer base-pay range is disclosed. The annual figures are AI estimates in USD for a senior Jira administration and business-systems integration role; the yearly period is inferred from the full-time professional role and market convention.

## Core skills

Skills and capabilities most closely associated with this opportunity.

[Jira Cloud administration](https://jobicy.com/jobs?search_keywords=Jira%20Cloud%20administration.md)[Atlassian ecosystem](https://jobicy.com/jobs?search_keywords=Atlassian%20ecosystem.md)[Jira workflow configuration](https://jobicy.com/jobs?search_keywords=Jira%20workflow%20configuration.md)[Jira automation](https://jobicy.com/jobs?search_keywords=Jira%20automation.md)[Cross-project automation](https://jobicy.com/jobs?search_keywords=Cross-project%20automation.md)[Python](https://jobicy.com/jobs?search_keywords=Python.md)[Systems integration](https://jobicy.com/jobs?search_keywords=Systems%20integration.md)[Data warehouse integration](https://jobicy.com/jobs?search_keywords=Data%20warehouse%20integration.md)[Analytical dashboards](https://jobicy.com/jobs?search_keywords=Analytical%20dashboards.md)[Process documentation](https://jobicy.com/jobs?search_keywords=Process%20documentation.md)[Stakeholder management](https://jobicy.com/jobs?search_keywords=Stakeholder%20management.md)[Escalation management](https://jobicy.com/jobs?search_keywords=Escalation%20management.md)[SaaS administration](https://jobicy.com/jobs?search_keywords=SaaS%20administration.md)[Remote collaboration](https://jobicy.com/jobs?search_keywords=Remote%20collaboration.md)

Sample interview questionsHow would you design a scalable Jira workflow for several teams with different delivery practices?I would first map common and team-specific states, approval points, reporting needs, and ownership. I would establish a minimal shared workflow foundation, use separate schemes only where requirements genuinely differ, document governance, and validate the design with representative users before rollout.

Describe how you would approach an integration between Jira Cloud and a data warehouse.

I would define the business questions and required entities first, then identify Jira APIs, authentication, rate limits, field mappings, and data-refresh requirements. I would implement monitored incremental extraction, data-quality checks, error handling, and clear documentation for the pipeline and downstream models.

What controls would you use to prevent Jira automation from creating incorrect updates or loops?

I would use narrowly defined triggers, conditions, actor permissions, idempotent update logic, and loop-prevention checks. I would test automations in a non-production project, review audit logs after release, and add alerts for repeated failures or unusually high execution volumes.

How would you manage a critical Jira access or workflow incident affecting multiple teams?

I would assess impact and scope, communicate an initial status and workaround quickly, and prioritize restoring essential access or workflows. After resolution, I would document the root cause, corrective actions, ownership, and preventive monitoring, then share a concise post-incident review with stakeholders.

How do you make Jira reporting useful for both technical and non-technical stakeholders?

I begin with the decision each audience needs to make rather than with available fields. I define consistent metrics and filters, create focused dashboards with clear descriptions, validate interpretation with users, and provide lightweight guidance so teams understand limitations and act on the data correctly.

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