[All remote jobs](https://jobicy.com/jobs.md)[![Getlabs logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2022/06/d1cccc9f9f79c0f5eced2145900f943a.jpg)](https://jobicy.com/company/getlabs.md)[Getlabs](https://jobicy.com/company/getlabs.md)

# Phlebotomist Team Lead

AI Summary Getlabs is hiring a Phlebotomist Team Lead to supervise and support mobile phlebotomists in the Atlanta market. The role combines hands-on healthcare operations, daily team coordination, patient-service issue resolution, quality monitoring, and field spot-checks. The lead will coach staff, monitor schedules and performance metrics, help onboard new hires, and escalate complex operational concerns. Candidates need active phlebotomy certification, at least two years of phlebotomy experience, strong communication skills, reliable transportation, and willingness to travel regionally up to 25%. This is a field-based leadership role with meaningful responsibility for patient experience, safety, and specimen quality.[Apply for this job](#job-application)[View company](https://jobicy.com/company/getlabs.md)ShareRemote from[USA](https://jobicy.com/job-region/usa.md)SalaryUSD 55k–64k / yrDepartment[Healthcare & Medical](https://jobicy.com/categories/healthcare.md)EmploymentFull TimeExperienceSeniorPublished7 Nov 2026Apply before7 Dec 2026Listing views42Application actions4Application toolkit

## Make your next move.

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Opportunity details

## About this role.

[Getlabs](https://jobicy.com/company/getlabs.md) is the leading platform for at-home diagnostics.

Healthcare organizations use Getlabs to send mobile phlebotomists to patients’ homes and collect labs, vitals, and advanced diagnostics. By leveraging Getlabs, partners can improve patient adherence and close gaps in care with same-day, nationwide availability.

Our team has raised $50M from strategic investors including the two largest diagnostic laboratories in the United States, Labcorp and Quest. Getlabs’ mission is to save lives by expanding access to diagnostics for everyone.

About the Role

We are seeking a full-time Team Leader to join our fast-growing team. In this hands-on role, lead a team of phlebotomists across different regions day to day, supporting the Field Supervisor and Operations Manager in your market.

You will use Leader Standard Work (LSW) a simple, repeatable routine of daily check-ins, quick huddles, and follow-ups to keep the team on track, catch problems early, and make sure every patient has a great experience.

This is a great fit for an experienced front-line healthcare worker, who is ready to grow into leadership. We are looking for someone who is organized, dependable, coachable, and eager to help others succeed.

### At Getlabs, you will:

* Lead, coach, and support a team of mobile phlebotomists, serving as their first point of contact for questions and support.
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Follow a daily Leader Standard Work routine: start-of-day check-ins, review of the day’s schedule and routes, and end-of-day follow-ups.

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Run short team meetings to share priorities, updates, wins, and safety or quality reminders.

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Track key daily metrics (e.g., on-time arrivals, completed visits, specimen quality) on visual boards or dashboards, and flag issues to the Field Supervisor.

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Use simple problem-solving tools (e.g., 5 Whys) to find root causes and follow through on action items.

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Perform regular field check-ins and quality spot-checks to confirm standard work and compliance with safety protocols.

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Assist with hiring, onboarding, training, and shadowing new hires, including up to 25% regional travel to support market expansion and training initiatives.

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Help with scheduling adjustments, coverage gaps, and timecard or expense reviews as needed.

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Handle first-level patient and team concerns with empathy, escalating complex issues to leadership.

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Share feedback and improvement ideas from the field to help the team work smarter.

### What we are looking for:

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2+ years of phlebotomy experience; mobile or in-home phlebotomy a plus.

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Active phlebotomy certification (and state license where required).

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1+ year of lead, trainer, preceptor, or informal leadership experience preferred.

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Strong customer service skills and a calm, professional approach with patients.

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Clear written and verbal communication skills.

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Comfortable using Google Workspace, mobile apps, and new technology platforms.

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Organized and dependable, with the ability to manage your own schedule while supporting others.

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Valid driver’s license, reliable transportation, clean driving record, and willingness to travel up to 25% for training and onboarding

### What Success Looks Like

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Daily: You start the day with a quick team check-in, keep an eye on schedules and metrics, and close out open items before the end of day.

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Weekly: You lead team meetings, complete field check-ins, and keep direct managers informed

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Ongoing: Your team knows the standard, feels supported, and patients consistently get on-time, high-quality visits.

### We have great benefits to make your life easier so you can focus on what you’re best at:

* Competitive annual salary ranging $55,000-$64,000
* Medical, dental and vision insurance options
* Flexible paid time off
* A company with a huge vision, a dynamic work environment, and a team of talented, ambitious and fun to work-with colleagues!

### Compensation

### Additional Information

The health and safety of our employees and their families is our top priority. Due to the ongoing nature of the COVID-19 pandemic we have decided to require vaccination as a condition of employment for any employee who is in contact with patients.

Getlabs is an equal opportunity employer. We value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or other protected classes.

Show more

[Apply now >](https://jobicy.com/jobs/159554-phlebotomist-team-lead.md)

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![Upload CV](data:image/svg+xml;base64,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)

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## Role DNA

A quick view of the complexity, pace, ownership and collaboration implied by the job description.

### Job Complexity

4/5EasyHard

### Pace & Pressure

4/5RelaxedFast-paced

### Autonomy Level

4/5GuidedFull ownership

### Communication Load

5/5IndependentCollaborative

AI insightThe position requires balancing clinical quality, patient care, team coaching, scheduling issues, and operational metrics across mobile staff. It also involves independent field work, rapid issue escalation, and regional travel.

## Salary analysis

Estimated compensation compared with the broader US market for similar roles.

Estimated job median (per year)Market rate$59,500US market range (per year)$55k–$72k0$79.20k

AI insightThe employer explicitly lists an annual base salary range of $55,000–$64,000 USD. For a US mobile phlebotomy team-lead role, the estimated annual market range is $55,000–$72,000 USD.

## Core skills

Skills and capabilities most closely associated with this opportunity.

[Phlebotomy](https://jobicy.com/jobs?search_keywords=Phlebotomy.md)[Mobile phlebotomy](https://jobicy.com/jobs?search_keywords=Mobile%20phlebotomy.md)[Team leadership](https://jobicy.com/jobs?search_keywords=Team%20leadership.md)[Clinical quality assurance](https://jobicy.com/jobs?search_keywords=Clinical%20quality%20assurance.md)[Specimen collection](https://jobicy.com/jobs?search_keywords=Specimen%20collection.md)[Patient service](https://jobicy.com/jobs?search_keywords=Patient%20service.md)[Staff coaching](https://jobicy.com/jobs?search_keywords=Staff%20coaching.md)[Healthcare operations](https://jobicy.com/jobs?search_keywords=Healthcare%20operations.md)[Scheduling coordination](https://jobicy.com/jobs?search_keywords=Scheduling%20coordination.md)[Root cause analysis](https://jobicy.com/jobs?search_keywords=Root%20cause%20analysis.md)[Safety compliance](https://jobicy.com/jobs?search_keywords=Safety%20compliance.md)[Training and onboarding](https://jobicy.com/jobs?search_keywords=Training%20and%20onboarding.md)[Google Workspace](https://jobicy.com/jobs?search_keywords=Google%20Workspace.md)[Performance metrics](https://jobicy.com/jobs?search_keywords=Performance%20metrics.md)[Field operations](https://jobicy.com/jobs?search_keywords=Field%20operations.md)

Sample interview questionsHow do you maintain specimen quality while leading a distributed mobile phlebotomy team?I establish clear collection and handling standards, review quality metrics consistently, and use field observations to identify deviations early. I coach team members promptly, document corrective actions, and escalate recurring compliance risks to the appropriate supervisor.

Describe how you would respond to a same-day coverage gap that could affect patient appointments.

I would first assess the urgency, patient impact, route constraints, and available qualified coverage. I would contact appropriate team members, adjust schedules where feasible, communicate proactively with affected stakeholders, and document the resolution so similar gaps can be prevented.

How would you use the 5 Whys to address repeated late arrivals?

I would review the data and ask successive why-based questions to identify the underlying cause, such as route planning, scheduling assumptions, equipment readiness, or communication gaps. Then I would implement a targeted action, assign ownership, and monitor whether on-time performance improves.

How do you give constructive feedback to an experienced phlebotomist who is not following standard work?

I would address the issue privately and promptly, describe the observed behavior and its patient or quality impact, and listen to their perspective. I would restate the required standard, agree on a practical improvement plan, offer support or retraining, and follow up on progress.

What do you do when a patient concern exceeds your authority to resolve?

I would listen empathetically, clarify the concern, and provide only accurate information within my scope. I would escalate the matter to the appropriate leader or department with clear documentation, while keeping the patient informed about the next steps whenever possible.

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