[All remote jobs](https://jobicy.com/jobs.md)[![Monks logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2025/06/d832a699-221.jpeg)](https://jobicy.com/company/monks.md)[Monks](https://jobicy.com/company/monks.md) # Technical Program Manager AI Summary Monks is seeking a Senior Technical Program Manager to coordinate delivery across three cross-functional software development teams. The role aligns engineering execution with product roadmaps, manages dependencies and risks, and standardizes Agile delivery practices. It requires advanced JIRA and Confluence administration, including workflows, JQL, automation, dashboards, and reporting. The manager will communicate project health to stakeholders, maintain high-value backlogs with Product Managers, and support SOC 2 governance controls. This is a fully remote role restricted to candidates working from Brazil.[Apply for this job](#job-application)[View company](https://jobicy.com/company/monks.md)ShareRemote from[Brazil](https://jobicy.com/job-region/brazil.md)SalaryUndisclosedDepartment[Project & Program Management](https://jobicy.com/categories/project-management.md)EmploymentFull TimeExperienceSeniorPublished7 Nov 2026Apply before7 Dec 2026Listing views35Application actions3Application toolkit ## Make your next move. Prepare your resume, explore your fit, and draft a cover letter for this opportunity. Opportunity details ## About this role. Please note that we will never request payment or bank account information at any stage of the recruitment process. As we continue to grow our teams, we urge you to be cautious of fraudulent job postings or recruitment activities that misuse our company name and information. Please protect your personal information during any recruitment process. While [Monks](https://jobicy.com/company/monks.md) may contact potential candidates via LinkedIn, all applications must be submitted through our official website ([monks.com/careers](http://monks.com/careers)). ### Senior Technical Program Manager Location: Fully remote from Brazil .Monks Technology Services, part of Media.Monks and S4 Capital, is a global consulting firm mastering AI-powered transformations for the Fortune 100. We combine long-term strategic thinking, deep enterprise experience, and a human-centered approach to help clients transform business processes and dominate their industries. ### About the Role ### As a Senior Technical Program Manager, you’ll serve as the connective tissue between strategy and execution for three cross-functional software development teams. You’ll optimize delivery processes, align engineering output with product priorities, and balance high-level roadmaps with detailed execution. ### Responsibilities * Manage the execution lifecycle for three cross-functional software development teams * Align engineering deliverables with product requirements, priorities, and roadmaps * Identify, track, and mitigate cross-team risks, blockers, and dependencies * Schedule and facilitate Agile ceremonies, including daily stand-ups, sprint planning, retrospectives, backlog grooming, and demos * Use retrospectives and delivery metrics to improve team velocity, quality, and predictability * Own JIRA board configuration, workflows, automation, reporting, and data hygiene * Develop standardized dashboards, burndown charts, velocity reports, and work-in-progress tracking * Lead the triage of incoming bugs and feature requests, ensuring timely evaluation and routing * Partner with Product Managers to prioritize and maintain actionable, high-value backlogs * Translate technical progress, risks, and dependencies into clear stakeholder updates * Serve as the primary point of contact for project health, resource allocation, and delivery timelines * Define, document, standardize, and enforce delivery and governance processes across teams * Support SOC 2 Type I and Type II compliance through effective process controls and governance documentation * Other duties as assigned ### About You ### Qualifications & Skills * Demonstrated experience overseeing multiple software engineering teams simultaneously * Strong understanding of the software development life cycle and the technical fluency to engage effectively with engineers * Advanced expertise in JIRA and Confluence, including custom workflows, JQL, automation, dashboards, and reporting * Deep experience applying and standardizing Scrum, Kanban, or Scrumban practices across multiple teams * Proven experience with SOC 2 Type I and Type II compliance and governance documentation * Ability to distinguish technical challenges from process-related blockers * Demonstrated ability to define, document, implement, and enforce scalable processes * Exceptional organizational, prioritization, risk-management, and communication skills * Strong social intelligence and the ability to build consensus among diverse stakeholders without direct authority #LI-Remote #LI-VM1 About Monks Monks is the global, digital-first, data-driven, unitary operating brand of S4Capital plc, where our culture centers on how we show up for the work and for one another. That begins with the commitment to strive for mastery—taking deep pride in our craft and creating work that sets the bar. In everyday execution, we drive momentum by choosing bold action rather than waiting for certainty. Above all, our teams are stronger together, bringing diverse perspectives into a unified team that communicates with clarity, trust, and mutual respect. This commitment to craft and innovation translates directly into widespread industry acclaim: Monks was named a Contender in The Forrester Wave™: Global Marketing Services and a leader in the 2026 Gartner® Magic Quadrant™ for Global Digital Marketing Agencies. It ranks among Cannes Lions’ Top 10 Creative Companies (2022-25) and remains the only partner featured in AdExchanger’s Programmatic Power Players list every year (2020-24). Named Adweek’s first AI Agency of the Year (2023) and The One Show’s inaugural AI Pioneer Organization (2025), Monks was also awarded Business Intelligence Group’s 2026 Excellence in Artificial Intelligence Award in the Human-Machine Interaction Team category. Additionally, Monks.Flow earned AI-based Marketing Solution of the Year at the 2026 AI Breakthrough Awards and a 2026 Global Generative AI Award in the Agentic Marketing Innovation category. Finally, Monks achieved a record-breaking number of FWAs and continues to hold the most of any partner. We are an equal-opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects. Including fresh voices and unique points of view in all aspects of our business not only creates an environment where we can all grow and thrive but also increases our potential to produce work that better represents—and resonates with—the world around us. Show more [Apply now >](https://jobicy.com/jobs/159567-technical-program-manager-4.md) > Annual salary information is not provided for this position. Explore salary ranges for similar roles in our [Salary Directory ›](https://jobicy.com/salaries.md) * ![Upload CV](data:image/svg+xml;base64,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) ### Upload your resume now To unlock remote work opportunities and be discovered by global employers. This job listing has been manually reviewed by the Jobicy Trust & Safety Team for compliance with our posting guidelines, including verification of the company's legitimacy, accuracy of job details, clarity of remote work policy, and absence of misleading or fraudulent content. ## Role DNA A quick view of the complexity, pace, ownership and collaboration implied by the job description. ### Job Complexity 5/5EasyHard ### Pace & Pressure 5/5RelaxedFast-paced ### Autonomy Level 5/5GuidedFull ownership ### Communication Load 5/5IndependentCollaborative AI insightThe position owns delivery governance across multiple engineering teams while balancing technical dependencies, stakeholder priorities, process improvement, and SOC 2 compliance. Success requires senior-level Agile expertise and influence without direct authority. ## Salary analysis Estimated compensation compared with the broader US market for similar roles. Estimated job median (per year)Market rate$80,000US market range (per year)$60k–$105k0$115.50k AI insightThe yearly pay period is inferred from the job context; it was not explicitly stated by the employer. No employer salary was disclosed. Estimated annual base-pay market range for a senior technical program manager working remotely from Brazil is USD 60,000–105,000, with an estimated midpoint of USD 80,000; these are AI estimates and not verified salary research. ## Core skills Skills and capabilities most closely associated with this opportunity. [Technical program management](https://jobicy.com/jobs?search_keywords=Technical%20program%20management.md)[Agile delivery](https://jobicy.com/jobs?search_keywords=Agile%20delivery.md)[Scrum](https://jobicy.com/jobs?search_keywords=Scrum.md)[Kanban](https://jobicy.com/jobs?search_keywords=Kanban.md)[JIRA administration](https://jobicy.com/jobs?search_keywords=JIRA%20administration.md)[JQL](https://jobicy.com/jobs?search_keywords=JQL.md)[Confluence](https://jobicy.com/jobs?search_keywords=Confluence.md)[Risk management](https://jobicy.com/jobs?search_keywords=Risk%20management.md)[Dependency management](https://jobicy.com/jobs?search_keywords=Dependency%20management.md)[Software development lifecycle](https://jobicy.com/jobs?search_keywords=Software%20development%20lifecycle.md)[Stakeholder communication](https://jobicy.com/jobs?search_keywords=Stakeholder%20communication.md)[Backlog management](https://jobicy.com/jobs?search_keywords=Backlog%20management.md)[Delivery metrics](https://jobicy.com/jobs?search_keywords=Delivery%20metrics.md)[SOC 2 compliance](https://jobicy.com/jobs?search_keywords=SOC%202%20compliance.md)[Process governance](https://jobicy.com/jobs?search_keywords=Process%20governance.md) Sample interview questionsHow have you coordinated delivery across multiple software engineering teams with shared dependencies?I establish a cross-team delivery cadence, maintain a visible dependency register, and assign clear owners and due dates for each dependency. I review risks in regular program-level ceremonies and escalate only decisions that require leadership input, allowing teams to keep moving. How would you use JIRA to improve delivery predictability? I would standardize workflows and issue hygiene, define consistent estimation and status conventions, and build dashboards for velocity, cycle time, throughput, blocked work, and work in progress. I would use trends from these metrics in retrospectives to identify practical process improvements rather than using them to measure individual performance. Describe your approach to handling conflict between product priorities and engineering capacity. I make capacity, assumptions, dependencies, and trade-offs transparent to both groups. I facilitate prioritization around customer impact, risk, effort, and roadmap value, then document the decision and revise the delivery forecast so stakeholders share the same expectations. What role does a Technical Program Manager play in SOC 2 readiness? The TPM helps make operational controls repeatable by documenting processes, defining evidence-producing workflows, tracking control owners, and ensuring delivery practices are consistently followed. I would partner with security, engineering, and compliance stakeholders to identify gaps and keep evidence current. How do you distinguish a technical blocker from a process blocker? A technical blocker generally requires an engineering decision, architecture change, environment fix, or specialized technical work. A process blocker stems from unclear ownership, missing requirements, approval delays, communication gaps, or workflow design; I address it through clarification, governance, and improved operating practices. Next step ## Apply now. Follow the employer’s application method and review Jobicy’s safety guidance before sharing personal information. 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