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# Telco Field Engineering Director

AI Summary Canonical ищет директора по полевой инженерии в телеком-направлении для руководства региональными командами пресейла и профессиональных сервисов. Роль сочетает развитие инженерных руководителей, техническое участие в клиентских проектах и формирование стратегии поставки telco cloud-решений. Ключевые технологии включают Ubuntu, OpenStack, Kubernetes, Ceph и телеком-инфраструктуру NFV/CNF. Кандидат будет выступать техническим советником для заказчиков и партнёров, обеспечивая качество поставки и достижение квартальных целей. Работа полностью удалённая для кандидатов в EMEA и предполагает до 25% поездок.[Apply for this job](#job-application)[View company](https://jobicy.com/company/canonical-ltd.md)ShareRemote from[EMEA](https://jobicy.com/job-region/emea.md)SalaryUndisclosedDepartment[Product & Operations](https://jobicy.com/categories/management.md)EmploymentFull TimeExperienceDirectorPublished7 Nov 2026Apply before7 Dec 2026Listing views42Application actions3Application toolkit

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Opportunity details

## About this role.

This is an opportunity to run the worldwide Telco Field Engineering business, helping customers understand and implement [Canonical](https://jobicy.com/company/canonical-ltd.md)‘s open source solutions in public clouds and in their own data centers. We work across the entire spectrum of cloud offerings, from Ubuntu itself to virtualisation and private cloud, Kubernetes, and the implementation of sophisticated open source solutions such as MLops platforms, data platforms and more. The Telco department is composed of three regional teams (APAC, EMEA and AMER).

We believe that Engineering Directors should be outstanding engineers themselves. They should feel completely at home troubleshooting technical issues and having technical presales conversations with customers. They should contribute to project delivery themselves, but know that the technical contributions they bring are far less significant than their ability to shape the whole team’s direction, focus and delivery. We grow management skills and train engineers, who are interested in soft skills, to be managers.

We believe that open source is just starting to transform the tech sector and enterprise compute. Our goal is to make open source easier, more reliable and more secure for deployment and development. We strive to be the provider of ‘most software to most companies’. To deliver on that ambition, our engineers are carefully selected from the applicants across the globe. We select for brilliance and motivation to take open source to the next level. Our engineering managers help teams achieve more than they realised they could, and feel proud of the result.

The role of a Telco Field Engineering Director at Canonical

The Field Engineering department is our team of cloud solutions architects at Canonical, working directly with our customers, designing private and public cloud solutions fitting their workload needs. The portfolio of products includes on-premise cloud solutions such as Openstack, MicroCloud and Ceph, and solutions that could be deployed either on-premises or in public clouds such as Kubernetes, Kubeflow, Spark, PostgreSQL, etc. The team works hands-on with the technologies by deploying, testing and handing over the solution to our support or managed services team at the end of a project. Managers and team members also take part in presales conversations to provide technical advice during the sales process.

Within the Field Engineering department, there are multiple focused teams : the Cloud/DC team, the Alliances/Partners team, the IoT team, and the Telco team.

The telco industry is moving to software-defined services. This transformation is driven by open source software, cloud computing and the move to VNF / CNF approaches. Canonical Ubuntu is a key platform for telco innovation, and we are growing our team of specialists who work in the industry to accelerate the change.

Canonical enables operators and communications service providers to embrace this new world, with a focus on platforms such as Ubuntu, OpenStack, and Kubernetes, and reusable, high quality automation for operations at scale.

A Cloud Field Engineering Director is responsible for driving the strategy in presales and delivery for our telco customers. The ability to develop engineering talent, to represent your team from a technical perspective, and to drive collaboration with other teams and customers are all critical to success in this role. You are also expected to actively participate in technical presales to help our department achieve our quarterly goals.

Location: This role will be home based, managing teams in worldwide.

What your day will look like

* Lead and develop managers and teams of Field engineers in the areas of Presales and Professional Services
* Solve customer problems by promoting our technologies and being a trusted advisor
* Work remotely in a single major time zone
* Coach, mentor, and offer career development feedback
* Identify and measure team health indicators
* Implement disciplined engineering processes
* Represent your team and product to stakeholders, partners, and customers
* Develop and evangelise great engineering and organisational practices
* Plan and manage progress on agreed goals and projects
* Be an active part of the leadership team, collaborating with other leaders

What we are looking for in you

* A thorough technical understanding of the telco NFVi (VIM), NFVO, VNFM and MEC space and key telco cloud infrastructure technologies like CPU Pinning, NUMA, SR-IOV, DPDK, etc
Familiarity with telco architecture and industry standards
Working knowledge of at least one of the following domains: Mobile Packet Core (4G/5G), Private Network, Radio Access Network (RAN), Voice, IP Backbone, VAS or OSS/BSS
* Knowledge of cloud computing concepts & technologies, such as Kubernetes, Openstack, AWS, GCP, Azure, Ceph, etc.
* Practical knowledge of Linux and networking
* Experience in technical presales
* You are a dynamic person who loves to jump in new projects and interact with people
* Excellent verbal and written communication skills in English
* Passion and a track record of developing and growing people
* Experience in leading, coaching and mentoring engineers and managers
* Organised and able to ensure your team delivers timely, high quality results
*  An exceptional academic track record from high school and, preferably, university as well
*  Willingness to travel up to 25% of the time. Field Engineers attend internal company events, external tech events and customer meetings.

Additional skills that you might also bring

* Second language – Spanish or French preferred
* Python knowledge
* Experience collaborating with external partners
* Experience collaborating with several internal teams and providing stakeholder feedback for engineering roadmaps
* Understanding of AI and machine learning concepts, including sovereign AI, and their potential applications in telco environments, such as network optimization, predictive maintenance, unified communication, and customer experience improvement
* Exposure to frameworks such as 3GPP, TM Forum ODA, eTOM, ETSI NFV, ONAP, O-RAN, or similar is a plus

What we offer you

We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.

* Distributed work environment with twice-yearly team sprints in person
* Personal learning and development budget of USD 2,000 per year
* Annual compensation review
* Recognition rewards
* Annual holiday leave
* Maternity and paternity leave
* Employee Assistance Programme
* Opportunity to travel to new locations to meet colleagues from your team and others
* Priority Pass for travel and travel upgrades for long haul company events

About Canonical

Canonical is a pioneering tech firm that is at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence – in order to succeed, we need to be the best at what we do.

Canonical has been a remote-first company since its inception in 2004.​ Work at Canonical is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical provides a unique window into the world of 21st-century digital business.

Canonical is an equal opportunity employer

We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. [Whatever your identity, we will give your application fair consideration.](https://canonical.com/careers/diversity/identity)

#LI-remote

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[Apply now >](https://jobicy.com/jobs/159599-telco-field-engineering-director.md)

>  Annual salary information is not provided for this position. Explore salary ranges for similar roles in our [Salary Directory ›](https://jobicy.com/salaries.md)

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![Upload CV](data:image/svg+xml;base64,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)

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## Role DNA

A quick view of the complexity, pace, ownership and collaboration implied by the job description.

### Job Complexity

5/5EasyHard

### Pace & Pressure

5/5RelaxedFast-paced

### Autonomy Level

5/5GuidedFull ownership

### Communication Load

5/5IndependentCollaborative

AI insightЭто руководящая техническая роль с глобальной зоной ответственности, требующая одновременно глубокой экспертизы в telco cloud, пресейле и развитии менеджеров. Высокая сложность также обусловлена необходимостью координировать клиентов, партнёров и внутренние инженерные команды.

## Salary analysis

Estimated compensation compared with the broader US market for similar roles.

Estimated job median (per year)Highly competitive$180,000US market range (per year)$140k–$220k0$242.00k

AI insightThe yearly pay period is inferred from the job context; it was not explicitly stated by the employer. Базовая зарплата работодателем не раскрыта. Оценка приведена в USD в год как ориентир для директора полевой инженерии в telco/cloud-направлении; период выбран по типичной практике годового оклада для штатной руководящей роли.

## Core skills

Skills and capabilities most closely associated with this opportunity.

[Telco cloud architecture](https://jobicy.com/jobs?search_keywords=Telco%20cloud%20architecture.md)[NFV](https://jobicy.com/jobs?search_keywords=NFV.md)[CNF](https://jobicy.com/jobs?search_keywords=CNF.md)[Kubernetes](https://jobicy.com/jobs?search_keywords=Kubernetes.md)[OpenStack](https://jobicy.com/jobs?search_keywords=OpenStack.md)[Ceph](https://jobicy.com/jobs?search_keywords=Ceph.md)[Linux](https://jobicy.com/jobs?search_keywords=Linux.md)[Network engineering](https://jobicy.com/jobs?search_keywords=Network%20engineering.md)[Technical presales](https://jobicy.com/jobs?search_keywords=Technical%20presales.md)[Professional services](https://jobicy.com/jobs?search_keywords=Professional%20services.md)[Engineering leadership](https://jobicy.com/jobs?search_keywords=Engineering%20leadership.md)[People management](https://jobicy.com/jobs?search_keywords=People%20management.md)[Customer advisory](https://jobicy.com/jobs?search_keywords=Customer%20advisory.md)[Cloud infrastructure](https://jobicy.com/jobs?search_keywords=Cloud%20infrastructure.md)[Stakeholder management](https://jobicy.com/jobs?search_keywords=Stakeholder%20management.md)

Sample interview questionsHow would you build and scale a high-performing telco field engineering organization across EMEA?I would begin by defining clear coverage, delivery, and technical-accountability models for presales and professional services. I would establish measurable goals for customer outcomes, pipeline support, project quality, and team health, while coaching managers to own execution locally. Regular technical reviews and cross-region knowledge sharing would maintain consistent standards.

Describe how you would approach a customer modernization from traditional network functions to CNF-based workloads.

I would assess the target architecture, operational maturity, performance requirements, and regulatory constraints before proposing a phased roadmap. The plan would validate Kubernetes platform readiness, networking, observability, lifecycle automation, CPU pinning, NUMA alignment, SR-IOV, and DPDK where required. Success would be measured through production readiness, repeatable automation, performance benchmarks, and a clear handover to support or managed services.

How do you balance direct technical contribution with leadership responsibilities?

I stay technically credible by joining architecture reviews, complex troubleshooting, and critical presales discussions, but I avoid becoming the bottleneck. My primary contribution is creating the conditions for teams to make sound decisions independently through coaching, standards, delegation, and effective escalation paths. I reserve hands-on involvement for high-impact situations where it accelerates customer success or develops the team.

What metrics would you use to evaluate a field engineering team?

I would combine customer and business metrics with delivery and people indicators. These would include presales conversion support, project margin and predictability, deployment quality, customer satisfaction, time to resolution, utilization, technical enablement, retention, and manager/team health signals. Metrics should guide improvement rather than incentivize short-term behavior at the expense of customer outcomes.

How would you handle disagreement between sales, engineering, and a customer on a proposed solution scope?

I would clarify the customer's desired business outcome, technical constraints, assumptions, and delivery risks in a shared discussion. I would present viable options with explicit trade-offs in cost, timeline, operational ownership, and supportability, then align stakeholders on a documented decision. If necessary, I would protect the team and customer by declining commitments that cannot be delivered reliably.

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