[All remote jobs](https://jobicy.com/jobs.md)[![Ping Identity logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2025/09/63e8d5a6-221.png)](https://jobicy.com/company/ping-identity.md)[Ping Identity](https://jobicy.com/company/ping-identity.md) # Director, Partner Operations AI Summary Ping Identity is seeking a Director of Partner Operations to lead the operational infrastructure for its global partner ecosystem. The role owns scalable processes, systems, reporting, and programs supporting resell, referral, delivery, technology, MSP, and cloud-marketplace partners. This leader will align partner operations with Sales Operations, RevOps, Channel Sales, Alliances, Product, Finance, and Marketing. Core work includes improving lead-to-cash workflows, partner attribution, onboarding, enablement, program compliance, and CRM/PRM data quality. The position requires deep B2B SaaS channel-operations expertise, strong analytics, and senior cross-functional leadership.[Apply for this job](#job-application)[View company](https://jobicy.com/company/ping-identity.md)ShareRemote from[USA](https://jobicy.com/job-region/usa.md)SalaryUndisclosedDepartment[Product & Operations](https://jobicy.com/categories/management.md)EmploymentFull TimeExperienceDirectorPublished8 Nov 2026Apply before8 Dec 2026Listing views56Application actions3Application toolkit ## Make your next move. Prepare your resume, explore your fit, and draft a cover letter for this opportunity. Opportunity details ## About this role. About [Ping Identity](https://jobicy.com/company/ping-identity.md): At Ping Identity, we believe in making digital experiences both secure and seamless for all users, without compromise. We call this digital freedom. And it’s not just something we provide our customers. It’s something that inspires our company. People don’t come here to join a culture that’s built on digital freedom. They come to cultivate it. Our intelligent, cloud identity platform lets people shop, work, bank, and interact wherever and however they want. Without friction. Without fear. While protecting digital identities is at the core of our technology, protecting individual identities is at the core of our culture. [We champion every identity.](https://www.pingidentity.com/en/company/championing-every-identity.html) One of our core values, Respect Individuality, reminds us to celebrate differences so you are empowered to bring your authentic self to work. We’re headquartered in Denver, Colorado and we have offices and employees around the globe. We serve the largest, most demanding enterprises worldwide, including more than half of the Fortune 100. At Ping Identity, we’re changing the way people and businesses think about cybersecurity, digital experiences, and identity and access management. ### Position Summary As the Director of Partner Operations, you will lead the operational engine that powers our global partner ecosystem. You will be responsible for building and optimizing processes, tools, and programs that support all partner types—resell, referral, delivery, technology, MSP, and cloud marketplaces. You will collaborate closely with Sales Operations, Channel Sales, Alliances, Product, Finance, and Marketing to ensure our partner strategy is supported by scalable infrastructure and clear performance metrics. Please note: while this is a remote role, we are seeking candidates based in the Pacific or Mountain time zones to support close collaboration with our West Coast channel leadership. ### Key Responsibilities * Partner Operations Strategy * Lead the development and execution of partner operations strategy aligned to business growth goals. * Design and implement scalable processes to support a diverse partner ecosystem, including resellers, referral partners, GSIs, SIs, MSPs, ISVs, and cloud marketplaces (e.g., AWS, Azure). * Build dashboards and reporting frameworks to measure partner performance, pipeline, and influence. * Sales Operations Alignment * Partner with Sales Ops and RevOps to integrate partner data into core sales systems (Salesforce, PRM, BI tools). * Optimize lead-to-cash processes for indirect routes, including partner deal registration, attribution, and compensation. * Partner Program & Enablement * Support ongoing evolution of Ping’s partner program, tiers, incentives, and benefits. * Ensure operational support for onboarding, certification, and enablement workflows. * Track partner participation and compliance with program requirements. * Technology & Systems Ownership * Own or influence tools that support partner lifecycle (e.g., PRM, Salesforce, LMS, partner portals). * Work with IT and vendors to enhance partner system capabilities and integrations. * Cross-functional Leadership * Serve as the key operations point of contact for Partner Sales, Alliances, and Executive Leadership. * Collaborate with Product and Marketing teams to support GTM alignment with technology and cloud partners. ### Qualifications * 10+ years of experience in Sales Operations, Channel/Partner Operations, or similar roles in B2B SaaS environments. * Deep understanding of partner ecosystems including VARs, GSIs, ISVs, MSPs, and hyperscalers. * Strong experience with partner programs and partner enablement frameworks. * Proven ability to manage and improve sales/partner systems and data quality across CRM and PRM platforms. * Analytical mindset with experience in forecasting, attribution modeling, and performance analytics. * Excellent project management and cross-functional communication skills. * Familiarity with Salesforce, PRM tools (e.g., Impartner, Allbound, or similar), and BI/reporting platforms. * Prior identity/security SaaS experience is a plus. Compensation: $180,000–$200,000 base + variable bonus In accordance with Colorado’s Equal Pay for Equal Work Act (SB 19-085) the approximate compensation range for this role in Colorado is listed above. Final compensation for this role will be determined by various factors, such as knowledge, skills, and abilities. Life at Ping: We believe in and facilitate a flexible, collaborative work environment. We’re growing quickly, but remain true to the innovative, can-do startup values that got us here. Most importantly, we keep hiring talented, smart, fun, and genuinely nice people because that’s who we want to succeed with every day. Here are just a few of the things that make Ping special: * A company culture that empowers you to do your best work. * Employee Resource Groups that create a sense of belonging for everyone. * Regular company and team bonding events. * Competitive benefits and perks. * Global volunteering and community initiatives Our Benefits: * Generous PTO & Holiday Schedule * Parental Leave * Progressive Healthcare Options * Retirement Programs * Opportunity for Education Reimbursement * Commuter Offset (Specific locations) Ping is the collective sum of all our individual experiences, backgrounds and influences and we pride ourselves in growing and learning together. We are committed to building an inclusive and diverse environment where everyone’s individuality is respected and everyone has an Identity. In recruiting for new colleagues, we welcome the unique contributions you can bring and encourage you to be your best self. We are an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law. Show more [Apply now >](https://jobicy.com/jobs/159657-director-partner-operations.md) > Annual salary information is not provided for this position. Explore salary ranges for similar roles in our [Salary Directory ›](https://jobicy.com/salaries.md) * ![Upload CV](data:image/svg+xml;base64,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) ### Upload your resume now To unlock remote work opportunities and be discovered by global employers. This job listing has been manually reviewed by the Jobicy Trust & Safety Team for compliance with our posting guidelines, including verification of the company's legitimacy, accuracy of job details, clarity of remote work policy, and absence of misleading or fraudulent content. ## Role DNA A quick view of the complexity, pace, ownership and collaboration implied by the job description. ### Job Complexity 5/5EasyHard ### Pace & Pressure 4/5RelaxedFast-paced ### Autonomy Level 5/5GuidedFull ownership ### Communication Load 5/5IndependentCollaborative AI insightThis is a senior strategic operations role spanning a complex global partner ecosystem, multiple indirect sales routes, and several enterprise systems. Success requires independently driving change while aligning executive stakeholders across commercial, technical, and finance functions. ## Salary analysis Estimated compensation compared with the broader US market for similar roles. Estimated job median (per year)Market rate$190,000US market range (per year)$175k–$230k0$253.00k AI insightThe yearly pay period is inferred from the job context; it was not explicitly stated by the employer. The employer discloses a base-pay range of $180,000–$200,000 USD plus a variable bonus. The annual cadence is inferred from the senior US director-level role, the stated base-pay magnitude, and Colorado compensation context; the posting does not explicitly state “per year.” Estimated US market base pay for comparable partner-operations director roles is approximately $175,000–$230,000 annually. ## Core skills Skills and capabilities most closely associated with this opportunity. [Partner Operations](https://jobicy.com/jobs?search_keywords=Partner%20Operations.md)[Channel Operations](https://jobicy.com/jobs?search_keywords=Channel%20Operations.md)[Sales Operations](https://jobicy.com/jobs?search_keywords=Sales%20Operations.md)[Revenue Operations](https://jobicy.com/jobs?search_keywords=Revenue%20Operations.md)[Partner Relationship Management](https://jobicy.com/jobs?search_keywords=Partner%20Relationship%20Management.md)[Salesforce](https://jobicy.com/jobs?search_keywords=Salesforce.md)[Business Intelligence Reporting](https://jobicy.com/jobs?search_keywords=Business%20Intelligence%20Reporting.md)[Partner Enablement](https://jobicy.com/jobs?search_keywords=Partner%20Enablement.md)[Lead-to-Cash](https://jobicy.com/jobs?search_keywords=Lead-to-Cash.md)[Partner Attribution](https://jobicy.com/jobs?search_keywords=Partner%20Attribution.md)[Forecasting](https://jobicy.com/jobs?search_keywords=Forecasting.md)[Cross-functional Leadership](https://jobicy.com/jobs?search_keywords=Cross-functional%20Leadership.md)[B2B SaaS](https://jobicy.com/jobs?search_keywords=B2B%20SaaS.md)[Cloud Marketplaces](https://jobicy.com/jobs?search_keywords=Cloud%20Marketplaces.md) Sample interview questionsHow would you assess and improve an existing partner deal-registration and attribution process?I would first map the current workflow from partner submission through opportunity creation, approval, attribution, and payout. I would analyze conversion, approval time, duplicate rates, disputes, and revenue influence by partner type, then prioritize controls and automation that improve data quality while keeping the partner experience simple. What metrics would you include in an executive dashboard for a global partner ecosystem? I would include sourced and influenced pipeline and revenue, partner-sourced win rate, deal-registration volume and conversion, active partner count, enablement and certification completion, program-tier progression, pipeline aging, and data-quality measures. I would segment these metrics by region, partner type, tier, route to market, and strategic alliance. Describe how you would align Partner Operations with Sales Operations and RevOps. I would establish shared operating definitions for accounts, partner roles, sourced versus influenced revenue, attribution, territory treatment, and compensation eligibility. Regular governance with common KPIs, system ownership, and a prioritized roadmap ensures partner data is integrated into the core sales process rather than managed in a disconnected workflow. How do you decide whether to configure an existing PRM capability or invest in a new partner technology? I would begin with the business outcome, user journey, integration requirements, adoption constraints, and total cost of ownership. After identifying process gaps, I would compare configuration options against vendor capabilities, implementation effort, data-governance needs, and measurable impact, then pilot the highest-value solution before broad rollout. How would you support a rapidly evolving partner program without creating operational complexity? I would create standardized program rules, tier criteria, eligibility logic, approval paths, and documentation that can be centrally governed and consistently automated. 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