[All remote jobs](https://jobicy.com/jobs.md)[![Brightline logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2025/06/8b6d8206-221.jpeg)](https://jobicy.com/company/brightline.md)[Brightline](https://jobicy.com/company/brightline.md)

# Behavioral Health Coach

AI Summary Brightline is hiring a full-time Behavioral Health Coach to provide remote, evidence-based support to children, teens, and caregivers throughout the United States. The coach delivers one-to-one video and chat coaching, teaches practical behavioral skills, tracks SMART goals, and documents member interactions. The role requires close coordination with therapists and psychiatric providers, appropriate escalation of safety concerns, and contributions to family workshops and educational content. Candidates need relevant behavioral-health experience, child and family support experience, and familiarity with CBT, motivational interviewing, and digital care tools. Work is performed on a fixed Pacific Time shift in a confidential home workspace.[Apply for this job](#job-application)[View company](https://jobicy.com/company/brightline.md)ShareRemote from[USA](https://jobicy.com/job-region/usa.md)SalaryUSD 50k–65k / yrDepartment[Healthcare & Medical](https://jobicy.com/categories/healthcare.md)EmploymentFull TimeExperienceDirectorPublished8 Nov 2026Apply before8 Dec 2026Listing views66Application actions3Application toolkit

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Opportunity details

## About this role.

[Brightline](https://jobicy.com/company/brightline.md) is redefining what pediatric behavioral health care looks like for families across the country, and we’re looking for the warm, skilled Behavioral Health Coach who will bring that vision to life from anywhere in the U.S.

This is a fully remote coaching role for someone who loves helping kids, teens, and caregivers build skills that make everyday life at home easier. You’ll deliver 1:1 coaching by video and chat, help families find the right support within Brightline, and partner closely with our therapists and psychiatric providers.

Coaches teach skills and support families alongside our clinical team, and we don’t provide supervision toward clinical licensure.

Location & schedule: Open to candidates in any U.S. state. Coaches work one of two fixed shifts: 11:00 a.m.–7:00 p.m. or 12:00 p.m.–8:00 p.m. Pacific Time.

### Why This Role

One in five kids has a behavioral health condition, yet up to 80% get little or no help. Our coaches are often a family’s first real connection to Brightline, and the steady support that helps new skills stick at home.

You’ll work from thoughtfully designed programs and digital tools built to take busywork off your plate, so your time goes where it matters most: with families. You’ll also help shape the workshops, classes, and content that reach families beyond 1:1 care.

### Responsibilities

Coaching & Care Delivery

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Deliver 1:1 coaching to caregivers, children, and teens through video sessions and asynchronous chat, using Brightline’s structured, evidence-based programs

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Teach practical skills that build coping strategies and reduce challenging behaviors, and help families set and track SMART goals

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Provide timely chat support between sessions and document every member interaction accurately and on time

Care Team Partnership

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Serve as the liaison between families in clinical care and their therapy and psychiatry providers

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Help families explore content in the Brightline app and connect them to the right level of care when they’re ready

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Recognize and escalate safety concerns following Brightline protocols, including mandated reporting requirements

Family Education & Program Development

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Partner with teams across Brightline to develop and lead workshops, group classes, and new educational content

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Share what you’re hearing from families to help improve our programs and tools

Requirements

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Master’s degree in psychology or a related field (or expected completion within the next 12 months)

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NBC-HWC, ICF, or NCHEC certification, plus at least 5 years of relevant experience, including direct service in a behavioral health setting

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At least 1 year of experience in a behavioral health setting and experience with child- and family-focused CBT, motivational interviewing, and SMART goal setting

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At least 1 year of formal or informal experience working with children, youth, or families (required for both pathways)

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Open to and skilled at working with families from diverse backgrounds and perspectives

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Eager to keep building skills in evidence-based behavior change, and open to giving and receiving feedback

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Excellent written and verbal skills, with a gift for explaining complex topics in age-appropriate, easy-to-understand ways

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Detail-oriented, organized, and independent, with a warm, compassionate, nonjudgmental style

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Quick to learn new technology and steady in a fast-growing, evolving environment

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Available to work a fixed shift of 11:00 a.m.–7:00 p.m. or 12:00 p.m.–8:00 p.m. Pacific Time

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A private, quiet workspace and reliable high-speed internet so you can hold confidential video sessions

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Preferred experience in digital health coaching

### Benefits, Perks & Stipends

We invest in our people with a comprehensive benefits package designed to support your health, your family, and your life outside of work:

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Health coverage: Medical, Dental, and Vision insurance, plus Long-Term Disability, Life Insurance, a Flexible Spending Account, and a 401(k)

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Time to recharge: 12 Company Holidays, Floating Holidays, and Paid Time Off plus a company-wide Holiday Shutdown between Christmas and New Year’s, so you can truly unplug knowing your teammates are offline too

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Growing your family: Parental Leave to be present for what matters most

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Perks & stipends: Health and Wellness Stipend, Home Office Reimbursement, License Maintenance Reimbursement, Commuter Benefits, and Professional Development Reimbursement to support how and where you do your best work

At Brightline we have built a total rewards philosophy that includes fair, equitable, competitive, geo-based compensation that is performance and potential based. Our strategy is based on robust market research, including external advisory specializing in national compensation, and thoughtful input from every level of our organization. Depending on the position, total compensation packages are dynamically structured and may include a combination of cash salary, equity, benefits, wellbeing, and professional opportunity. Compensation for this role varies based on geographic location and market data. Final compensation will be determined by factors including location, skills, experience, and internal equity. In compliance with the Equal Pay for Equal Work Act, the annual base salary range is $50,000 to $65,000.

### Our Commitment to Building a Diverse, Equitable, and Inclusive Workforce

At Brightline, we believe that Diversity, Equity, Inclusion, and Belonging are essential to the foundation upon which our mission is built. We are committed to:

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building a future where all families can access inclusive, high-quality care

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creating an environment that encourages our employees to show up authentically, reach their highest potential, and have an equal opportunity to thrive

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systematically evaluating and improving our inherent beliefs, observed behaviors, structures, and systems

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ensuring that every employee, candidate, client, and family we serve is valued and respected

### About Brightline

Brightline is a therapy and psychiatry practice that delivers expert pediatric, teen, and parental mental health care to families and kids up to age 18. Brightline’s virtual and in-person outpatient services include diagnostic evaluation, therapy, psychiatry services (e.g. medication management), and psychological testing (to assess learning differences, school readiness, executive functioning difficulties [e.g. ADHD], and autism). In addition to Brightline’s generalized support, we offer focused programs including those that support anxiety, obsessive compulsive disorders, ADHD, and disruptive behaviors – in alignment with our [standards of care](https://www.brightline.com/about-us/clinical-careers/).

Founded in 2019, Brightline has delivered care to tens of thousands of families with [industry-leading results](http://brightline.com/employers). We’ve been nationally recognized for clinical excellence and innovation for several years — recent awards include the Fast Company 50 Most Innovative Companies (2022) and Behavioral Health Business Companies to Watch Award (2024). Brightline is based in Palo Alto and is backed by investors including Boston Children’s Hospital, Northwell Health, Blue Cross Blue Shield of Massachusetts, Google Ventures, KKR, and Oak HC/FT.

Show more

[Apply now >](https://jobicy.com/jobs/159669-behavioral-health-coach.md)

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This job listing has been manually reviewed by the Jobicy Trust & Safety Team for compliance with our posting guidelines, including verification of the company's legitimacy, accuracy of job details, clarity of remote work policy, and absence of misleading or fraudulent content.

## Role DNA

A quick view of the complexity, pace, ownership and collaboration implied by the job description.

### Job Complexity

4/5EasyHard

### Pace & Pressure

4/5RelaxedFast-paced

### Autonomy Level

4/5GuidedFull ownership

### Communication Load

5/5IndependentCollaborative

AI insightThe role combines direct pediatric behavioral-health coaching, safety escalation, rigorous documentation, and cross-functional clinical coordination. It requires sound judgment, compassionate communication, and consistent application of structured evidence-based programs in a remote setting.

## Salary analysis

Estimated compensation compared with the broader US market for similar roles.

Estimated job median (per year)Market rate$57,500US market range (per year)$50k–$70k0$77k

AI insightThe employer explicitly states an annual base salary range of $50,000 to $65,000 USD, with final pay varying by location, skills, experience, and internal equity. The midpoint is $57,500 annually. Estimated US market compensation for comparable remote behavioral health coaching roles is approximately $50,000 to $70,000 per year.

## Core skills

Skills and capabilities most closely associated with this opportunity.

[Behavioral health coaching](https://jobicy.com/jobs?search_keywords=Behavioral%20health%20coaching.md)[Pediatric mental health](https://jobicy.com/jobs?search_keywords=Pediatric%20mental%20health.md)[Cognitive behavioral therapy](https://jobicy.com/jobs?search_keywords=Cognitive%20behavioral%20therapy.md)[Motivational interviewing](https://jobicy.com/jobs?search_keywords=Motivational%20interviewing.md)[SMART goal setting](https://jobicy.com/jobs?search_keywords=SMART%20goal%20setting.md)[Family-centered care](https://jobicy.com/jobs?search_keywords=Family-centered%20care.md)[Telehealth](https://jobicy.com/jobs?search_keywords=Telehealth.md)[Crisis escalation](https://jobicy.com/jobs?search_keywords=Crisis%20escalation.md)[Mandated reporting](https://jobicy.com/jobs?search_keywords=Mandated%20reporting.md)[Clinical documentation](https://jobicy.com/jobs?search_keywords=Clinical%20documentation.md)[Care coordination](https://jobicy.com/jobs?search_keywords=Care%20coordination.md)[Asynchronous chat support](https://jobicy.com/jobs?search_keywords=Asynchronous%20chat%20support.md)[Workshop facilitation](https://jobicy.com/jobs?search_keywords=Workshop%20facilitation.md)[Digital health coaching](https://jobicy.com/jobs?search_keywords=Digital%20health%20coaching.md)[Evidence-based practice](https://jobicy.com/jobs?search_keywords=Evidence-based%20practice.md)

Sample interview questionsHow would you use CBT-informed coaching to help a caregiver whose child has frequent anxiety-driven avoidance behaviors?I would first listen to understand the child’s triggers, the family’s current responses, and the impact on daily routines. I would explain the avoidance cycle in age-appropriate language, collaborate with the caregiver on one small measurable goal, and introduce practical coping and gradual-exposure strategies within the approved care plan. I would track progress, reinforce effective efforts, and coordinate with the clinical team when the family needs a higher level of support.

How do you maintain engagement and rapport when delivering care through video sessions and asynchronous chat?

I set clear expectations for responsiveness and session structure while using a warm, nonjudgmental communication style. I tailor language and examples to the child’s developmental level and the caregiver’s priorities, summarize agreed actions, and use concise check-ins between sessions. Consistent follow-through and accurate documentation help families feel supported while maintaining continuity across the care team.

Describe how you would respond if a family disclosed a potential safety concern during a coaching session.

I would remain calm, assess the immediate concern within my role and training, and follow Brightline’s established safety and escalation protocols without delay. I would document the interaction objectively and promptly, involve the appropriate clinical provider or emergency resource as required, and complete any mandated reporting obligations. I would communicate clearly and compassionately with the family while avoiding promises that I cannot keep.

How do you set and monitor SMART goals with families who are overwhelmed by multiple behavioral challenges?

I would begin by validating their experience and helping them identify the one concern that is most urgent or most likely to create momentum. Together, we would define a small goal that is specific, observable, achievable, relevant, and time-bound, such as practicing a bedtime coping routine on three evenings this week. I would review barriers, identify supports, monitor progress with simple measures, and adjust the plan collaboratively based on what the family learns.

How would you collaborate with therapists and psychiatric providers while staying within the scope of a health coach?

I would share timely, factual observations about family progress, engagement, barriers, and any safety issues through the required documentation and communication channels. I would reinforce clinician-directed goals and skills during coaching sessions rather than independently diagnosing, treating, or changing a clinical plan. When needs exceed coaching scope, I would help the family connect to the appropriate provider and ensure the handoff is clear and supportive.

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