[All remote jobs](https://jobicy.com/jobs.md)[![Welo Global logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2026/06/83c40f94-221.webp)](https://jobicy.com/company/welo-global.md)[Welo Global](https://jobicy.com/company/welo-global.md) # Life Sciences Localization Quality Manager AI Summary Welo Global is seeking a Quality Manager to oversee language-service supplier quality and delivery for life sciences localization accounts. The role partners with engagement and language-services teams to manage capacity, customer expectations, quality reporting, and SLA performance. Key work includes monitoring linguistic and operational KPIs, maintaining translation assets, and leading root-cause analysis and corrective-action plans. The ideal candidate brings localization quality-management experience, familiarity with life sciences workflows, strong TMS and MTPE expertise, and people-management capability.[Apply for this job](#job-application)[View company](https://jobicy.com/company/welo-global.md)ShareRemote from[Spain](https://jobicy.com/job-region/spain.md), [Italy](https://jobicy.com/job-region/italy.md), [Romania](https://jobicy.com/job-region/romania.md)+1 more, [Greece](https://jobicy.com/job-region/greece.md)SalaryUndisclosedDepartment[Product & Operations](https://jobicy.com/categories/management.md)EmploymentFull TimeExperienceSeniorPublished8 Nov 2026Apply before8 Dec 2026Listing views56Application actions2Application toolkit ## Make your next move. Prepare your resume, explore your fit, and draft a cover letter for this opportunity. Opportunity details ## About this role. About Welo Life Sciences Welo Life Sciences, a [Welo Global](https://jobicy.com/company/welo-global.md) brand, is a specialized language and technology partner serving pharmaceutical, CRO, and medical device organizations operating in regulated global markets. We deliver regulator-ready translation, linguistic validation, and localization solutions that support clinical trials, pharmacovigilance, regulatory affairs, labeling, and global commercialization. Our approach combines subject matter expertise with ISO-certified quality processes and technology-enabled workflows designed to integrate seamlessly into life sciences operations. With extensive experience supporting global product development and post-market requirements, Welo Life Sciences helps organizations accelerate timelines, protect data integrity, and maintain compliance across languages and regions. All solutions are delivered within a secure, audit-ready framework supported by seven ISO certifications. [welolifesciences.com](https://www.welolifesciences.com/) Overview The Quality Manager is the squad team member on a squad (s) responsible for supplier alignment and supplier performance on accounts owned by that squad. Performance includes, but is not limited to, on-time delivery, adherence to all client and project specific requirements, and defect-free deliverables. The role is managing service delivery quality to the client or managing tasks or initiatives. This role is responsible for engaging with the customer to understand capacity requirements and quality expectations and liaising with Language Services to ensure such requirements can be met. As part of ensuring adequate performance, the Quality Manager will monitor customer Objectives & Key Results (OKRs) and take necessary actions to ensure quality and on-time delivery targets are met. ### Main Duties * Strategic Alignment: Partner with Engagement Managers to ensure supplier alignment and coordinate with the Language Services Team on resource recommendations and capacity planning. * Client Relationship Management: Serve as the primary point of contact for language quality, leading client conversations, managing documentation, and presenting regular quality reports. * Performance Monitoring: Track supplier KPIs—including OTD, task acceptance, and linguistic accuracy—flagging and escalating any performance that falls beneath defined client thresholds. * Quality Framework & Asset Management: Design and maintain quality frameworks, ensuring all language assets (glossaries, style guides, and TMs) are updated and optimized. * Corrective Action & Escalation: Act as the escalation point for PMs on missed deliverables; lead Root Cause Analysis (RCA) and oversee Quality Improvement Plans (QIP) or CAPAs in collaboration with Language Services. * SLA Compliance: Execute regular quality measuring and Content Type Analysis to ensure all internal and client-facing LQA SLAs are consistently met. * Process Improvement: Support the development of new internal and customer initiatives by assessing and optimizing current processes to drive efficiency. ### Experience * Industry Expertise: Proven track record in Localization Vendor, Language, or Quality Management within fast-paced, client-centric environments. Experience in CRO-Pharma or Medical Devices would be a plus. * Quality Methodology: Deep understanding of quality principles and practices; experience with Agile or Lean Six Sigma methodologies is preferred. * Technical Proficiency: Expert knowledge of Translation Management Systems (TMS), TM tools, and MTPE workflows, with a keen interest in emerging industry trends. * Data-Driven Problem Solving: Strong data literacy with the ability to leverage analytics for decision-making, risk mitigation, and proactive process improvement. * Communication & Influence: Exceptional verbal and written communication skills in English (multilingualism preferred) with the ability to present structured arguments and influence diverse stakeholders. * Operational Agility: High capacity to manage and prioritize multiple time-sensitive projects independently or as part of a team, while maintaining accountability for quality. * Education: Master’s degree or equivalent professional experience. * Leadership & People Management: Full-cycle supervisory experience in accordance with organizational policy, including hiring, training, and performance management for internal teams and external resources. ### Key Competencies * Is a strong listener and effective collaborator. * Results-oriented and understands the importance of Objectives & Key Results (OKRs) * Actively drives performance and delivers results. * Proactively develops clear solutions to complex problems ### This role is for you if: * You have experience with quality management in the translation/localization industry (in-house or freelance) * You have worked with Life Sciences localization workflows ### Compensation ### Additional Information Please note that only CVs in English will be considered Job Reference: #LI-JC1 Show more [Apply now >](https://jobicy.com/jobs/159700-life-sciences-localization-quality-manager.md) > Annual salary information is not provided for this position. Explore salary ranges for similar roles in our [Salary Directory ›](https://jobicy.com/salaries.md) * ![Upload CV](data:image/svg+xml;base64,PHN2ZyB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciIHdpZHRoPSI2NSIgaGVpZ2h0PSI2NSIgZmlsbD0ibm9uZSIgeG1sbnM6dj0iaHR0cHM6Ly92ZWN0YS5pby9uYW5vIj48ZyBjbGlwLXBhdGg9InVybCgjQSkiPjxwYXRoIGQ9Ik0wIDBINjVWNjVIMFYwWiIgZmlsbD0iIzAyOWFlYiIvPjxnIGZpbGw9IiNmZmYiIHN0cm9rZT0iI2ZmZiIgc3Ryb2tlLXdpZHRoPSIyIj48cGF0aCBkPSJNMzMuMDQ5IDE1LjQ1NGExLjQzIDEuNDMgMCAwIDAtMi4wOTcgMGwtNy41NzkgOC4xNDdhMS4zOCAxLjM4IDAgMCAwIC4wOSAxLjk3MyAxLjQ0IDEuNDQgMCAwIDAgMi4wMDgtLjA4OGw1LjEwOS01LjQ5MnYyMC42MWExLjQxIDEuNDEgMCAwIDAgMS40MjEgMS4zOTdjLjc4NSAwIDEuNDIxLS42MjUgMS40MjEtMS4zOTd2LTIwLjYxbDUuMTA5IDUuNDkyYTEuNDQgMS40NCAwIDAgMCAyLjAwOC4wODggMS4zOCAxLjM4IDAgMCAwIC4wOS0xLjk3M2wtNy41NzktOC4xNDZ6TTE2Ljc2OSAzOC40YzAtLjc3My0uNjItMS40LTEuMzg1LTEuNFMxNCAzNy42MjcgMTQgMzguNHYuMTAybC4yMTUgNi4yMjljLjIyMyAxLjY4LjcwMSAzLjA5NSAxLjgxMyA0LjIxOHMyLjUxIDEuNjA3IDQuMTcyIDEuODMzYzEuNi4yMTggMy42MzYuMjE4IDYuMTYuMjE4aDExLjI4bDYuMTYtLjIxOGMxLjY2Mi0uMjI2IDMuMDYxLS43MDkgNC4xNzItMS44MzNzMS41ODktMi41MzggMS44MTMtNC4yMThDNTAgNDMuMTEzIDUwIDQxLjA1NSA1MCAzOC41MDNWMzguNGMwLS43NzMtLjYyLTEuNC0xLjM4NS0xLjRzLTEuMzg1LjYyNy0xLjM4NSAxLjRsLS4xOSA1Ljk1OGMtLjE4MiAxLjM3LS41MTUgMi4wOTUtMS4wMjYgMi42MTJzLTEuMjI4Ljg1My0yLjU4MyAxLjAzOGMtMS4zOTUuMTktMy4yNDMuMTkzLTUuODkzLjE5M0gyNi40NjJjLTIuNjUgMC00LjQ5OC0uMDAzLTUuODkzLS4xOTMtMS4zNTUtLjE4NC0yLjA3Mi0uNTIxLTIuNTgzLTEuMDM4cy0uODQ0LTEuMjQyLTEuMDI2LTIuNjEyYy0uMTg3LTEuNDEtLjE5MS0zLjI3OS0uMTkxLTUuOTU4eiIvPjwvZz48L2c+PGRlZnM+PGNsaXBQYXRoIGlkPSJBIj48cGF0aCBmaWxsPSIjZmZmIiBkPSJNMCAwaDY1djY1SDB6Ii8+PC9jbGlwUGF0aD48L2RlZnM+PC9zdmc+) ### Upload your resume now To unlock remote work opportunities and be discovered by global employers. This job listing has been manually reviewed by the Jobicy Trust & Safety Team for compliance with our posting guidelines, including verification of the company's legitimacy, accuracy of job details, clarity of remote work policy, and absence of misleading or fraudulent content. ## Role DNA A quick view of the complexity, pace, ownership and collaboration implied by the job description. ### Job Complexity 4/5EasyHard ### Pace & Pressure 4/5RelaxedFast-paced ### Autonomy Level 4/5GuidedFull ownership ### Communication Load 5/5IndependentCollaborative AI insightThis is a senior operational quality role combining regulated life sciences localization, supplier governance, data analysis, and client-facing escalation management. Success requires independent prioritization across multiple time-sensitive accounts while maintaining rigorous quality and compliance standards. ## Salary analysis Estimated compensation compared with the broader US market for similar roles. Estimated job median (per year)Market rate$100,000US market range (per year)$80k–$125k0$137.50k AI insightThe yearly pay period is inferred from the job context; it was not explicitly stated by the employer. No employer compensation was disclosed. The yearly cadence and USD market estimate are inferred from the full-time Quality Manager scope, seniority, and typical localization quality-management compensation in the US market; this is an AI estimate, not verified salary research. ## Core skills Skills and capabilities most closely associated with this opportunity. [Localization quality management](https://jobicy.com/jobs?search_keywords=Localization%20quality%20management.md)[Life sciences localization](https://jobicy.com/jobs?search_keywords=Life%20sciences%20localization.md)[Supplier performance management](https://jobicy.com/jobs?search_keywords=Supplier%20performance%20management.md)[Linguistic quality assurance](https://jobicy.com/jobs?search_keywords=Linguistic%20quality%20assurance.md)[Translation management systems](https://jobicy.com/jobs?search_keywords=Translation%20management%20systems.md)[Machine translation post-editing](https://jobicy.com/jobs?search_keywords=Machine%20translation%20post-editing.md)[Service level agreement management](https://jobicy.com/jobs?search_keywords=Service%20level%20agreement%20management.md)[Root cause analysis](https://jobicy.com/jobs?search_keywords=Root%20cause%20analysis.md)[Corrective and preventive action](https://jobicy.com/jobs?search_keywords=Corrective%20and%20preventive%20action.md)[KPI monitoring](https://jobicy.com/jobs?search_keywords=KPI%20monitoring.md)[Capacity planning](https://jobicy.com/jobs?search_keywords=Capacity%20planning.md)[Glossary management](https://jobicy.com/jobs?search_keywords=Glossary%20management.md)[Translation memory management](https://jobicy.com/jobs?search_keywords=Translation%20memory%20management.md)[Client relationship management](https://jobicy.com/jobs?search_keywords=Client%20relationship%20management.md) Sample interview questionsHow have you used supplier performance data to improve localization quality and on-time delivery?I establish clear KPIs such as on-time delivery, task acceptance, quality scores, and defect trends, then review them on a regular cadence. When performance falls below threshold, I validate the underlying data, identify root causes with the supplier and internal teams, and track a corrective plan with measurable deadlines. How would you manage a quality escalation from a pharmaceutical or medical-device client? I would acknowledge the issue quickly, assess its potential impact on the affected content and regulatory requirements, and coordinate the relevant project, language, and quality stakeholders. I would document the investigation, communicate a clear remediation plan and timeline to the client, and implement CAPA actions to prevent recurrence. What steps do you take to maintain language assets across multiple life sciences programs? I use controlled processes for reviewing and approving glossary, style-guide, and translation-memory updates, with clear ownership and version control. I also ensure assets reflect client terminology, current labeling or regulatory language, and findings from linguistic quality reviews. Describe how you would apply root-cause analysis to repeated linguistic defects. I would first classify defects by severity, content type, language pair, supplier, and workflow stage to identify patterns. I would then investigate contributing factors such as unclear instructions, outdated assets, reviewer calibration, or TMS configuration, and implement targeted training, asset updates, or process controls. How do you balance client expectations, quality standards, and tight delivery timelines? I make risks visible early by using capacity forecasts, quality data, and project requirements to set realistic plans. When trade-offs are necessary, I present structured options with their quality, cost, and timeline implications, then align stakeholders on the safest path for the client and the regulated use case. Next step ## Apply now. Follow the employer’s application method and review Jobicy’s safety guidance before sharing personal information. 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