[All remote jobs](https://jobicy.com/jobs.md)[![Welo Global logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2026/06/83c40f94-221.webp)](https://jobicy.com/company/welo-global.md)[Welo Global](https://jobicy.com/company/welo-global.md) # Partner Engagement Manager AI Summary The Partner Engagement Manager oversees supplier performance across language programs, including quality, on-time delivery, capacity, utilization, and compliance with client requirements. The role uses operational data to select suitable suppliers and coordinate resource decisions with Program Squads, Talent Procurement, Partner Success, and Language Operations. It also leads supplier onboarding, skilling, performance monitoring, and corrective actions such as QIPs, RCAs, and CAPAs. Success depends on localization-industry knowledge, strong prioritization, proactive risk management, and clear stakeholder communication. This is a remote, full-time role tied to Cluj-Napoca, Romania.[Apply for this job](#job-application)[View company](https://jobicy.com/company/welo-global.md)ShareRemote from[Romania](https://jobicy.com/job-region/romania.md)SalaryUndisclosedDepartment[Product & Operations](https://jobicy.com/categories/management.md)EmploymentFull TimeExperienceSeniorPublished8 Nov 2026Apply before8 Dec 2026Listing views22Application actions1Application toolkit ## Make your next move. Prepare your resume, explore your fit, and draft a cover letter for this opportunity. Opportunity details ## About this role. About Welocalize Welocalize, a [Welo Global](https://jobicy.com/company/welo-global.md) brand, serves localization teams through AI-enabled multilingual content solutions that enable enterprises to operate and scale globally. Welocalize combines AI, automation, and human expertise to support enterprises in more than 300 languages, enabling accurate, culturally aligned, and compliant multilingual content at scale. Welocalize’s Opal Platform comprises patented technology designed to automate multilingual content and improve workflow performance for enterprises. Opal functions as an agentic system that orchestrates AI, automation, and human expertise to coordinate content workflows across the lifecycle, improving speed, scalability, and operational control for global enterprises. These solutions operate within a secure and compliant environment supported by seven ISO certifications. Welocalize is headquartered in New York with offices worldwide. [welocalize.com](https://www.welocalize.com/) MAIN PURPOSE OF JOB The Partner Engagement Management Team is responsible for measuring, monitoring, and optimizing performance of suppliers within a particular set of languages. Performance includes, but is not limited to, on-time delivery, adherence to all client and project specific requirements, and defect-free deliverables. This Team is responsible for understanding customer capacity requirements as communicated by the Program Squads and liaising with Talent Procurement to ensure such capacity requirements can be met. As part of ensuring capacity, the Supplier Performance Management Team will monitor supplier utilization and advise supplier selection to the Program Squads accordingly ### MAIN DUTIES The following is a non-exhaustive list of responsibilities and areas of ownership of Partner Engagement Manager: * Through engagement with Program Squad, make data-driven decisions regarding the most suitable suppliers for a specific account and/or content specialty. Suitability may be based on quality, OTD, market / language strategy, capacity needs, content specialty, or client specific requirements. * Lead communication and onboarding of suppliers to new client programs, ensuring availability and suitability for such work. * Maintain supplier skilling as it pertains to clients / Pantheon (proprietary) programs. * Monitor utilization to ensure supplier usage is in alignment with strategies as defined by Program Operations, Partner Success, and Language Operations. Engage with Program Squads should adjustment in resource usage be necessary. * Communicate with and support Talent Procurement in the creation of new recruitment campaigns to identify and onboard new suppliers to Welocalize. * Ensure regular quality measuring of suppliers in alignment with Welocalize LQA strategy. * Monitor and flag suppliers performing beneath defined Welocalize thresholds. Supplier performance is inclusive of OTD, time-to-accept task, language quality, adherence to instructions, etc. * Initiate Quality Improvement Plan (QIP), RCAs or CAPAs, as needed. If QIP is deemed unsuccessful, inform Talent Procurement. * Liaise with Program Squad to understand customer capacity requirements and take appropriate actions to ensure such requirements are consistently met. * Responsible for overall performance (internal & external resources) of the languages, capacity planning, resource utilization, OTD, and quality. ### REQUIREMENTS Education & Experience * Proven experience in a fast-paced, client-centric environment, ideally in the translation or localization industry. * Knowledge of the language services industry and a keen interest in its technology, process, competitive landscape, and emerging trends. * Adept at data literacy; ability to understand and utilize data to make decisions. * Flexible attitude with the ability to manage multiple priorities in a fast-paced, time-sensitive, and deadline-driven work environment. * Problem-solving mindset that can proactively assess and mitigate risk. * Can work within a team, contributing to the team’s success, or work independently as needed. * Ability to prioritize ongoing projects based on business needs and urgencies that can arise. * Excellent communication skills (written and verbal, fluent in English). * Minimum of a BA/BS degree or equivalent experience. Key competencies * Is a strong Listener and effective Collaborator. * Understands the importance of Objective & Key Results (OKRs) and is Results Orientated * Actively drives Performance and Delivers results. * Proactively develops clear solutions to complex problems ### Compensation ### Additional Information Show more [Apply now >](https://jobicy.com/jobs/159773-partner-engagement-manager.md) > Annual salary information is not provided for this position. Explore salary ranges for similar roles in our [Salary Directory ›](https://jobicy.com/salaries.md) * ![Upload CV](data:image/svg+xml;base64,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) ### Upload your resume now To unlock remote work opportunities and be discovered by global employers. This job listing has been manually reviewed by the Jobicy Trust & Safety Team for compliance with our posting guidelines, including verification of the company's legitimacy, accuracy of job details, clarity of remote work policy, and absence of misleading or fraudulent content. ## Role DNA A quick view of the complexity, pace, ownership and collaboration implied by the job description. ### Job Complexity 4/5EasyHard ### Pace & Pressure 4/5RelaxedFast-paced ### Autonomy Level 4/5GuidedFull ownership ### Communication Load 5/5IndependentCollaborative AI insightThe position combines supplier-performance analytics, capacity planning, quality remediation, and coordination among several operational teams. It requires sound judgment under deadlines because supplier availability and quality directly affect client delivery. ## Salary analysis Estimated compensation compared with the broader US market for similar roles. Estimated job median (per year)Market rate$38,000US market range (per year)$30k–$48k0$52.80k AI insightThe yearly pay period is inferred from the job context; it was not explicitly stated by the employer. No employer salary was disclosed. The yearly cadence and USD market estimate are inferred for a full-time Partner Engagement Manager in Romania; these are AI estimates rather than verified compensation data. ## Core skills Skills and capabilities most closely associated with this opportunity. [Supplier performance management](https://jobicy.com/jobs?search_keywords=Supplier%20performance%20management.md)[Localization operations](https://jobicy.com/jobs?search_keywords=Localization%20operations.md)[Capacity planning](https://jobicy.com/jobs?search_keywords=Capacity%20planning.md)[Resource utilization](https://jobicy.com/jobs?search_keywords=Resource%20utilization.md)[Vendor onboarding](https://jobicy.com/jobs?search_keywords=Vendor%20onboarding.md)[Quality assurance](https://jobicy.com/jobs?search_keywords=Quality%20assurance.md)[Language quality assessment](https://jobicy.com/jobs?search_keywords=Language%20quality%20assessment.md)[Data analysis](https://jobicy.com/jobs?search_keywords=Data%20analysis.md)[Stakeholder management](https://jobicy.com/jobs?search_keywords=Stakeholder%20management.md)[Risk mitigation](https://jobicy.com/jobs?search_keywords=Risk%20mitigation.md)[Corrective action planning](https://jobicy.com/jobs?search_keywords=Corrective%20action%20planning.md)[Process improvement](https://jobicy.com/jobs?search_keywords=Process%20improvement.md)[Cross-functional collaboration](https://jobicy.com/jobs?search_keywords=Cross-functional%20collaboration.md)[English communication](https://jobicy.com/jobs?search_keywords=English%20communication.md) Sample interview questionsHow would you determine the most suitable supplier for a new localization program?I would assess the program's language, content-specialty, volume, turnaround, security, and quality requirements, then compare suppliers using historical quality, on-time delivery, capacity, utilization, and client-specific performance data. I would validate availability with the relevant teams before making a recommendation. What actions would you take if a supplier repeatedly misses quality or delivery thresholds? I would first confirm the underlying data and identify patterns by language, content type, and workflow stage. I would discuss findings with the supplier, establish a measurable Quality Improvement Plan or corrective action plan, monitor progress against agreed milestones, and escalate to Talent Procurement if improvement is not achieved. How do you balance supplier utilization with the need to protect delivery quality? I use utilization data alongside quality and delivery metrics rather than treating capacity as the only decision factor. When a supplier approaches an unsustainable workload level, I would diversify assignments, adjust allocation, and work with procurement to secure additional qualified capacity. Describe how you would communicate an emerging capacity risk to internal stakeholders. I would communicate early with a concise summary of the risk, affected languages or programs, expected delivery impact, supporting metrics, and recommended mitigation options. I would align owners and deadlines across Program Squads and Talent Procurement, then provide regular updates until the risk is resolved. Which metrics would you use to evaluate supplier performance? I would track on-time delivery, time to accept tasks, language-quality scores, adherence to instructions, defect trends, utilization, available capacity, and performance against client-specific requirements. I would review these metrics in context to distinguish isolated incidents from systemic issues. Next step ## Apply now. Follow the employer’s application method and review Jobicy’s safety guidance before sharing personal information. 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