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# Manager, Field Engineering – Global Telecommunications

AI Summary Databricks is seeking a manager to lead a team of approximately 8–10 Field Engineering professionals serving global telecommunications customers. The role combines people leadership, technical customer advisory work, pre-sales solution strategy, and operational management across complex data, analytics, AI, cloud, governance, security, and networking engagements. The manager partners closely with Sales, Product, Engineering, Support, Professional Services, Marketing, and partners to drive technical wins and customer outcomes. Success requires strong executive communication, technical judgment, coaching capability, and disciplined inspection of customer health, risks, capacity, and business impact. This is a senior, customer-facing technical leadership role with meaningful responsibility for team performance and enterprise stakeholder relationships.[Apply for this job](#job-application)[View company](https://jobicy.com/company/databricks.md)ShareRemote from[USA](https://jobicy.com/job-region/usa.md)SalaryUSD 172,500–237,150 / yrDepartment[Technical Support](https://jobicy.com/categories/technical-support.md)EmploymentFull TimeExperienceDirectorPublished9 Nov 2026Apply before9 Dec 2026Listing views31Application actions1Application toolkit

## Make your next move.

Prepare your resume, explore your fit, and draft a cover letter for this opportunity.

Opportunity details

## About this role.

### FEQ227R233
MANAGER, FIELD ENGINEERING

### About the Role

As a Manager, Field Engineering, you will lead a team of technical customer advisors who help organizations solve complex data, analytics, and AI challenges. You will work closely with Sales and cross-functional partners to translate customer priorities into effective technical strategies, strong customer outcomes, and durable business impact.

This role is typically aligned to an account district, patch, segment, or comparable portfolio and leads a team of approximately 8–10 Field Engineering professionals. You will stay close to the work while building the coaching, operating, and collaboration practices that enable your team to succeed.

### The Impact You Will Have

* Lead, coach, and develop a high-performing and inclusive Field Engineering team.
* Partner with account teams to define technical-win strategy, qualify opportunities, prioritize customer needs, and align team resources.
* Build trusted relationships with customer stakeholders, including Director-, Head of, and VP-level audiences as appropriate to the engagement.
* Guide discovery, solution strategy, architecture discussions, adoption planning, and value realization for customer engagements.
* Establish regular operating rhythms to inspect progress, customer health, technical risk, escalations, capacity, and business impact.
* Coach team members to communicate clearly, navigate ambiguity, influence stakeholders, and connect technical recommendations to business outcomes.
* Maintain technical credibility across [Databricks](https://jobicy.com/company/databricks.md) platform concepts, data and AI technologies, cloud architecture, governance, security, and networking.
* Represent customer needs internally and partner with Product, Engineering, Support, Professional Services, Marketing, and Partners to resolve issues and improve outcomes.
* Create a culture of psychological safety, inclusion, accountability, continuous learning, and recognition.
* Experiment with AI-enabled tools and repeatable practices that improve team productivity and customer impact.

### What We Look For

* Experience leading technical customer-facing professionals in enterprise software, cloud, data, AI, analytics, technical consulting, or a related environment.
* A track record of hiring, coaching, motivating, and retaining strong technical talent.
* Ability to provide timely feedback, hold clear career conversations, recognize contributions, and address performance issues directly and compassionately.
* Strong customer-advisory skills, including discovery, executive communication, technical storytelling, and value-based solutioning.
* Practical technical judgment and the ability to coach team members through architecture, deployment, adoption, and risk discussions.
* Operational discipline: you use data and inspection mechanisms to identify issues, make priorities visible, remove blockers, and drive predictable execution.
* An AI-first, builder mindset: you learn quickly, test new approaches, incorporate feedback, and use AI to improve customer and team outcomes.
* Demonstrated alignment with Databricks Culture Principles, including humility, curiosity, transparency, inclusion, and accountability.

### Basic Qualifications

* Experience managing or leading a technical customer-facing team.
* Experience partnering with Sales and cross-functional teams through complex, multi-stakeholder customer engagements.
* Experience in data platforms, analytics, AI, cloud, software, technical consulting, or a related technical domain.
* Strong written, verbal, presentation, and stakeholder-management skills.
* Bachelor’s degree in Computer Science, Information Systems, Engineering, or a related field, or equivalent practical experience.

### Preferred Qualifications

* Experience with Databricks or comparable data and AI platforms.
* Experience building trusted relationships with senior technical and business stakeholders.
* Experience using data, automation, or AI-enabled tools to improve team effectiveness.
* Experience supporting customers across multiple use cases, technical environments, or business functions.

#CMEG

Pay Range Transparency

Databricks is committed to fair and equitable compensation practices. The pay range(s) for this role is listed below and represents the expected base salary range for non-commissionable roles or on-target earnings for commissionable roles. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to job-related skills, depth of experience, relevant certifications and training, and specific work location. Based on the factors above, Databricks anticipated utilizing the full width of the range. The total compensation package for this position may also include eligibility for annual performance bonus, equity, and the benefits listed above. For more information regarding which range your location is in visit our page [here](https://www.databricks.com/sites/default/files/2024-08/us-pay-zone-mapping.pdf).

Zone 1 Pay Range

$172,500—$237,150 USD

Zone 2 Pay Range

$172,500—$237,150 USD

Zone 3 Pay Range

$172,500—$237,150 USD

Zone 4 Pay Range

$172,500—$237,150 USD

About Databricks

Databricks is the Data and AI company. More than 20,000 organizations worldwide — including adidas, AT&T, Bayer, Block, Mastercard, Rivian, Unilever, and 70% of the Fortune 500 — rely on the Databricks Data + AI Platform to build and scale data and AI apps, analytics and agents. Headquartered in San Francisco with 30+ offices around the globe, Databricks offers a unified platform that includes Genie, Lakebase, Agent Bricks, Lakeflow, Lakehouse, and Unity Catalog. To learn more, follow Databricks on [LinkedIn](https://www.linkedin.com/company/databricks), [X](https://x.com/databricks), [YouTube](https://www.youtube.com/@Databricks), and [Instagram](https://www.instagram.com/databricksinc/?hl=en).

Benefits

At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region click [here](https://docs.google.com/document/d/154un3e8Xav4BceOSlcYFZRGEuQI54xMxVydRwQn54eQ/edit?usp=sharing).

Our Commitment to Diversity and Inclusion

At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics.

Compliance

If access to export-controlled technology or source code is required for performance of job duties, it is within Employer’s discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.

Show more

[Apply now >](https://jobicy.com/jobs/160306-manager-field-engineering-global-telecommunications-2.md)

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![Upload CV](data:image/svg+xml;base64,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)

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## Role DNA

A quick view of the complexity, pace, ownership and collaboration implied by the job description.

### Job Complexity

5/5EasyHard

### Pace & Pressure

5/5RelaxedFast-paced

### Autonomy Level

4/5GuidedFull ownership

### Communication Load

5/5IndependentCollaborative

AI insightThe role requires simultaneously leading a technical team, shaping enterprise solution strategy, and managing high-stakes customer and cross-functional escalations. It demands credible depth in data and AI platforms alongside strong executive influence and operational discipline.

## Salary analysis

Estimated compensation compared with the broader US market for similar roles.

Estimated job median (per year)Market rate$204,825US market range (per year)$170k–$250k0$275k

AI insightThe yearly pay period is inferred from the job context; it was not explicitly stated by the employer. The employer discloses a USD 172,500–237,150 annual range described as base salary for non-commissionable roles or on-target earnings for commissionable roles. The annual cadence is inferred from the professional US compensation scale because no pay period is explicitly stated. Estimated US market compensation for a senior Field Engineering manager is USD 170,000–250,000 per year, excluding equity and additional bonus components.

## Core skills

Skills and capabilities most closely associated with this opportunity.

[Field Engineering Leadership](https://jobicy.com/jobs?search_keywords=Field%20Engineering%20Leadership.md)[Technical Sales Strategy](https://jobicy.com/jobs?search_keywords=Technical%20Sales%20Strategy.md)[Enterprise Customer Advisory](https://jobicy.com/jobs?search_keywords=Enterprise%20Customer%20Advisory.md)[Data Platforms](https://jobicy.com/jobs?search_keywords=Data%20Platforms.md)[Artificial Intelligence](https://jobicy.com/jobs?search_keywords=Artificial%20Intelligence.md)[Cloud Architecture](https://jobicy.com/jobs?search_keywords=Cloud%20Architecture.md)[Solution Architecture](https://jobicy.com/jobs?search_keywords=Solution%20Architecture.md)[Executive Communication](https://jobicy.com/jobs?search_keywords=Executive%20Communication.md)[Stakeholder Management](https://jobicy.com/jobs?search_keywords=Stakeholder%20Management.md)[Team Coaching](https://jobicy.com/jobs?search_keywords=Team%20Coaching.md)[Sales Partnership](https://jobicy.com/jobs?search_keywords=Sales%20Partnership.md)[Customer Success](https://jobicy.com/jobs?search_keywords=Customer%20Success.md)[Technical Discovery](https://jobicy.com/jobs?search_keywords=Technical%20Discovery.md)[Operational Management](https://jobicy.com/jobs?search_keywords=Operational%20Management.md)[Escalation Management](https://jobicy.com/jobs?search_keywords=Escalation%20Management.md)

Sample interview questionsHow would you create a technical-win strategy for a complex telecommunications account?I would begin with structured discovery across business objectives, technical architecture, data maturity, decision criteria, and stakeholder influence. I would then align the account team on a prioritized use case, success metrics, technical proof plan, risks, and an executive value narrative, reviewing progress regularly through clear operating rhythms.

Describe how you coach Field Engineers to communicate effectively with executive stakeholders.

I coach engineers to lead with the customer’s business outcome, use concise technical storytelling, and adapt depth to the audience. We practice discovery, narrative structure, objection handling, and connecting architecture decisions to measurable value, then use feedback from real engagements to improve.

How do you balance people management with staying technically credible?

I reserve time for customer and team deal reviews, architecture discussions, and learning about platform and market developments. My role is not to replace the engineer in every technical detail, but to ask strong questions, identify risk early, and help the team access the right experts and resources.

What operating mechanisms would you use to manage a team of 8–10 technical customer advisors?

I would establish regular one-on-ones, pipeline and account reviews, customer-health reviews, capacity planning, and escalation checkpoints. The metrics would cover technical-win progress, adoption milestones, customer risks, execution blockers, team workload, and development goals rather than relying solely on sales outcomes.

How would you handle a disagreement between Sales and Field Engineering about a customer commitment?

I would clarify the customer objective, the proposed commitment, technical feasibility, delivery dependencies, and downside risk. I would facilitate a fact-based decision with the account team, propose viable alternatives where needed, document the agreed path, and ensure the customer receives transparent and consistent communication.

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