[All remote jobs](https://jobicy.com/jobs.md)[![Swap logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2026/11/6eba825879a1-221.webp)](https://jobicy.com/company/swap.md)[Swap](https://jobicy.com/company/swap.md) # Finance Operations & Automation Analyst (Billing) AI Summary Swap is seeking an early-career finance operations analyst to own billing processes during an 18-month tour of duty. The role combines hands-on billing administration, customer onboarding, reconciliations, shipping-billing review, and exception investigation with process redesign. The successful candidate will implement billing tools, replace spreadsheet-based workflows, and build AI-enabled automation, reporting, and data controls. This position works closely with the CFO and provides a structured path toward a future role in finance, strategy, operations, or product. Strong spreadsheet skills, analytical judgment, precision, and practical interest in automation are central to success.[Apply for this job](#job-application)[View company](https://jobicy.com/company/swap.md)ShareRemote from[Poland](https://jobicy.com/job-region/poland.md)SalaryPLN 154k–160k / yrDepartment[Finance & Accounting](https://jobicy.com/categories/accounting-finance.md)EmploymentContractExperienceOpen levelPublished9 Nov 2026Apply before9 Dec 2026Listing views52Application actions1Application toolkit ## Make your next move. Prepare your resume, explore your fit, and draft a cover letter for this opportunity. Opportunity details ## About this role. About [Swap](https://jobicy.com/company/swap.md) Swap is the infrastructure behind modern agentic commerce. The only AI-native platform connecting backend operations with a forward-thinking storefront experience. Built for brands that want to sell anything – anywhere, Swap centralises global operations, powers intelligent workflows, and unlocks margin-protecting decisions with real-time data and capability. Our products span cross-border, tax, returns, demand planning, and our next-generation agentic storefront, giving merchants full transparency and the ability to act with confidence. At Swap, we’re building a culture that values clarity, creativity, and shared ownership as we redefine how global commerce works. About the Role This is an 18-month tour of duty. You’ll join Swap’s Finance team, take ownership of our billing operations, and rebuild how they work using automation and AI. If you deliver, we’ll actively help you move into your next role at Swap, in Finance, Strategy, Operations, Product or wherever your strengths take you. You’ll work closely with our CFO, who will invest in your development and expects you to prove yourself. We’re looking for someone early in their career who is sharp, hungry and wants to learn fast. You don’t need to be the finished article. What you’ll do Rebuild how billing works (around half your time, growing over the tour) * Map our billing and onboarding workflows end to end, find what’s slow, manual or error-prone, and redesign it * Lead the implementation and testing of new billing tools that consolidate our data and replace spreadsheets * Build AI and automation into billing, reconciliations and exception detection, and show the team what’s possible * Build the reporting and data checks that give Finance real visibility of billing accuracy Run billing operations (so you understand them better than anyone) * Own Finance onboarding for new customers: billing setup, Direct Debit mandates and customer data * Prepare and review Shipping billing, and resolve queries by fixing root causes rather than symptoms * Run reconciliations, first-invoice reviews and exception investigations * Support customer terminations alongside Credit Control What success looks like * First 90 days: you’ve learned the billing cycle cold and shipped at least one automation that saves the team real time * By 12 months: a new billing tool is live and the manual workload has dropped noticeably * By 18 months: billing runs on systems rather than heroics, and you’re ready for your next move What we’re looking for You must have: * Exceptional analytical ability, with evidence that you quickly make sense of complex processes and data * Instinctive process thinking: you see a manual workflow and start redesigning it * Strong Excel or Google Sheets skills and confidence with large datasets * Hands-on curiosity about AI and automation, shown by something you’ve actually built or improved * Precision and ownership: you care about getting numbers right, and you follow things through It’s a bonus if you have: * SQL, BI tools or scripting * Experience implementing or configuring systems such as billing platforms, ERPs or CRMs * Exposure to billing, particularly usage-based or transactional billing * A background in finance operations, business analysis, consulting, or a founder’s associate role If you meet most of this but not all of it, apply anyway. We hire for trajectory. Salary: 154,000 – 160,000 PLN (base), depending on experience and skills. What we offer 💰 Competitive base salary: Pay that reflects your experience and the impact you’ll have, reviewed regularly as you grow with us. 📈 Stock options: Own a piece of what we’re building. As a high-growth scale-up, you’ll share in the upside as the company grows. 🏖️ Generous PTO: Competitive annual leave, with public holidays on top, plus your birthday off so you can celebrate properly. 🏥 Private healthcare: Comprehensive private medical cover, so you can get the care you need quickly. 🏦 Pension contributions: Company contributions to help you build long-term financial security. 🧘 Wellness benefits: Support for your physical health and wellbeing, so you can look after yourself in the way that works for you. 💚 Mental health support: Access to mental health resources and support, because looking after your mind matters as much as your body. 👶 Enhanced maternity and paternity leave: Extra support when you’re growing your family, so you can focus on what matters most. 🏡 Flexible working: Choose how and where you do your best work, with the trust and autonomy to manage your own time. ✈️ Work abroad for 4 weeks a year: Take your laptop somewhere new for up to four weeks each year, whether that’s family, travel, or a change of scenery. 🎉 Quarterly team offsite budget: A dedicated budget each quarter for your team to get together, connect, and have fun. 🍻 Thursday happy hour: Wind down the week with your colleagues at our Thursday happy hour, held across all of our locations. 🥞 Breakfast Mondays: Start the week with a good meal and good company. Diversity & Equal Opportunities: We embrace diversity and equality in a serious way. We are committed to building a team with a variety of backgrounds, skills, and views. The more inclusive we are, the better our work will be. Creating a culture of equality isn’t just the right thing to do; it’s also the smart thing. Show more [Apply now >](https://jobicy.com/jobs/160678-finance-operations-automation-analyst-billing.md) * ![Upload CV](data:image/svg+xml;base64,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) ### Upload your resume now To unlock remote work opportunities and be discovered by global employers. This job listing has been manually reviewed by the Jobicy Trust & Safety Team for compliance with our posting guidelines, including verification of the company's legitimacy, accuracy of job details, clarity of remote work policy, and absence of misleading or fraudulent content. ## Role DNA A quick view of the complexity, pace, ownership and collaboration implied by the job description. ### Job Complexity 4/5EasyHard ### Pace & Pressure 4/5RelaxedFast-paced ### Autonomy Level 4/5GuidedFull ownership ### Communication Load 4/5IndependentCollaborative AI insightThe role requires learning complex billing operations quickly while improving live processes without compromising accuracy. It also demands practical automation delivery, systems implementation, and confident collaboration with finance leadership and customers. ## Salary analysis Estimated compensation compared with the broader PLN market for similar roles. Estimated job median (per year)Market ratePLN157,000PLN market range (per year)PLN140k–PLN190k0PLN209.00k AI insightThe yearly pay period is inferred from the job context; it was not explicitly stated by the employer. The employer discloses a base salary of 154,000–160,000 PLN. The annual period is inferred because no cadence is stated, and this amount is consistent with annual compensation for a finance operations and automation role in Poland. The midpoint is 157,000 PLN per year; the estimated market range is 140,000–190,000 PLN per year depending on automation capability, systems experience, and billing domain expertise. ## Core skills Skills and capabilities most closely associated with this opportunity. [Billing operations](https://jobicy.com/jobs?search_keywords=Billing%20operations.md)[Financial reconciliation](https://jobicy.com/jobs?search_keywords=Financial%20reconciliation.md)[Process automation](https://jobicy.com/jobs?search_keywords=Process%20automation.md)[Artificial intelligence](https://jobicy.com/jobs?search_keywords=Artificial%20intelligence.md)[Microsoft Excel](https://jobicy.com/jobs?search_keywords=Microsoft%20Excel.md)[Google Sheets](https://jobicy.com/jobs?search_keywords=Google%20Sheets.md)[Data analysis](https://jobicy.com/jobs?search_keywords=Data%20analysis.md)[SQL](https://jobicy.com/jobs?search_keywords=SQL.md)[Business intelligence tools](https://jobicy.com/jobs?search_keywords=Business%20intelligence%20tools.md)[Financial reporting](https://jobicy.com/jobs?search_keywords=Financial%20reporting.md)[Exception management](https://jobicy.com/jobs?search_keywords=Exception%20management.md)[Customer onboarding](https://jobicy.com/jobs?search_keywords=Customer%20onboarding.md)[ERP systems](https://jobicy.com/jobs?search_keywords=ERP%20systems.md)[CRM systems](https://jobicy.com/jobs?search_keywords=CRM%20systems.md)[Process improvement](https://jobicy.com/jobs?search_keywords=Process%20improvement.md) Sample interview questionsHow would you approach mapping and improving an existing billing process?I would first document the end-to-end workflow, including inputs, owners, systems, controls, handoffs, and exceptions. I would use volume, error, and cycle-time data to identify the highest-impact bottlenecks, then prioritise improvements that reduce manual work while preserving clear auditability and ownership. Describe an automation you would build for billing reconciliations. I would automate data extraction from the billing platform and payment sources, standardise identifiers, and match records using defined rules. Unmatched or unusual items would be routed to an exception queue with clear reason codes, while a dashboard would show reconciliation status, ageing, and recurring root causes. How do you ensure accuracy when working with large spreadsheet datasets? I use structured source data, consistent naming, validation rules, reconciliations to control totals, and spot checks on high-risk records. I also separate input, calculation, and output areas so formulas are easier to review and errors can be traced quickly. What would you do if a customer disputed a shipping-billing charge? I would verify the charge against the contractual terms, shipping data, rate logic, and invoice history before responding. If the issue resulted from a process or data problem, I would resolve the immediate query and document the root cause, corrective action, and preventive control. How would you evaluate whether a new billing tool is ready to go live? I would define success criteria covering data completeness, calculation accuracy, integrations, controls, user workflows, and reporting. I would run parallel testing against the current process, investigate variances, obtain stakeholder sign-off, and prepare a monitored rollout and rollback plan. Next step ## Apply now. Follow the employer’s application method and review Jobicy’s safety guidance before sharing personal information. 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