[All remote jobs](https://jobicy.com/jobs.md)[![Serve Robotics logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2025/08/8ad805d9-221.png)](https://jobicy.com/company/serve-robotics.md)[Serve Robotics](https://jobicy.com/company/serve-robotics.md) # Senior Software Engineer, Operations Tools & Al Enablement AI Summary Serve Robotics is hiring a senior software engineer to build and support internal operations tools for robotic delivery workflows. The role combines full-stack and cloud engineering with proactive product discovery, enabling Operations teams through dashboards, automations, integrations, and reliable AI-assisted applications. The engineer will work across multiple languages, quickly become productive in an Elixir-heavy environment, and deploy and troubleshoot services on Google Cloud Platform. Success depends on independent ownership, iterative delivery with users, sound production-engineering judgment, and cross-functional collaboration with Operations and Product Engineering.[Apply for this job](#job-application)[View company](https://jobicy.com/company/serve-robotics.md)ShareRemote from[USA](https://jobicy.com/job-region/usa.md)SalaryUSD 180k–200k / yrDepartment[Software Engineering](https://jobicy.com/categories/engineering.md)EmploymentFull TimeExperienceSeniorPublished10 Nov 2026Apply before10 Dec 2026Listing views31Application actions3Application toolkit ## Make your next move. Prepare your resume, explore your fit, and draft a cover letter for this opportunity. Opportunity details ## About this role. At [Serve Robotics](https://jobicy.com/company/serve-robotics.md), we’re reimagining how things move in cities. Our personable sidewalk robot is our vision for the future. It’s designed to take deliveries away from congested streets, make deliveries available to more people, and benefit local businesses. The Serve fleet has been delighting merchants, customers, and pedestrians along the way in Los Angeles, Miami, Dallas, Atlanta and Chicago while doing commercial deliveries. We’re looking for talented individuals who will grow robotic deliveries from surprising novelty to efficient ubiquity. ### Who We Are We are tech industry veterans in software, hardware, and design who are pooling our skills to build the future we want to live in. We are solving real-world problems leveraging robotics, machine learning and computer vision, among other disciplines, with a mindful eye towards the end-to-end user experience. Our team is agile, diverse, and driven. We believe that the best way to solve complicated dynamic problems is collaboratively and respectfully. JOB OVERVIEW Build practical software that makes Robotics Operations more effective. We are looking for a proactive engineer with a product and entrepreneurial mindset: someone who discovers opportunities, anticipates pain points, and turns them into useful, reliable software. You will deliver improvements quickly and own the tools we rely on, including applications originally built with Al-assisted coding. You will be an engineer embedded with Operations, taking initiative to understand how teams work and where software can make the biggest difference. You will observe workflows, ask questions, and use feedback and data to uncover unmet needs, including problems users have learned to work around. You will help shape what gets built, rather than wait for a fully defined task list. Think like a product owner and execute as an engineer. Connect everyday friction to the bigger picture: delivery quality, operator effectiveness, and the ability to scale. Choose focused improvements that create meaningful value, test assumptions early, and adapt as you learn. We value initiative, product judgment, and demonstrated impact over the length of an engineering résumé alone. Some solutions will start as lightweight prototypes or Al-generated applications. Your job is to bring the engineering judgment needed to make them dependable: understand the code, fix defects, improve the design where needed, add appropriate tests and monitoring, and support the application as operational needs and underlying systems change. You will personally build, ship, and maintain production code. Al-assisted development is encouraged, but you must be able to evaluate the output, debug it independently, and take responsibility for its behavior in production. You will work across several programming languages. Our primary system is Elixir-heavy. Previous Elixir experience is not required, but you should be ready to learn quickly and become productive developing and maintaining Elixir applications. You will also work with applications and services on Google Cloud Platform (GP). You will work cross-functionally with Operations, Product Engineering, and other technical teams to make sure local improvements work with the wider system. Build shared understanding, surface dependencies early, and drive decisions through completion. You will know when a small Operations tool is the right answer, when an existing solution can be reused, and when a problem requires a coordinated change to shared services or core product functionality. JOB DUTIES * Discover needs before they become urgent. Proactively explore workflows with Operations, identify recurring friction and emerging failure points, and propose improvements before teams need to escalate a problem. * Prioritize and deliver quick wins. Connect opportunities to operational goals, assess user impact, effort, and risk, and choose the smallest useful solution. Make clear recommendations about what to build, improve, reuse, or leave alone. * Build iteratively with users. Deliver small, useful changes, gather feedback early, and refine solutions based on how people use them. Keep the scope focused while ensuring the result is safe and fit for its intended use. * Own Operations applications. Maintain and improve internal tools, dashboards, automations, and integrations, including applications initially created through Al-assisted coding. Diagnose issues, resolve bugs, and keep tools working as dependencies and requirements evolve. * Develop across our stack. Contribute in several languages, ramp up quickly on our Elixir-heavy core system, and build, deploy, troubleshoot, and support applications on Google Cloud Platform. &X. Metaview * Bring engineering discipline to Al-built software. Review generated code, understand its dependencies and data access, address security and reliability gaps, and add tests, documentation, monitoring, and maintainable structure appropriate to the application’s risk. * Drive cross-functional execution. Align Operations and Engineering on needs, owners, dependencies, and tradeoffs. Anticipate the effects of API, schema, authentication, and platform changes on Operations tools. Bring recommendations to the teams that own shared systems, resolve blockers, and follow through on commitments rather than building fragile workarounds. * Champion practical Al adoption. Help Operations identify useful Al-assisted workflows, evaluate tools, and develop safe, repeatable practices. Help colleagues understand where Al saves time and where human review and engineering ownership are essential. * Stay accountable after launch. Support the software you ship, investigate failures, and verify that improvements reduce operational friction or improve delivery quality. Favor durable fixes over recurring manual intervention. EXPERIENCE, QUALIFICATIONS, & SKILLS Required Experience, Qualifications, and Skills * 5+ years of professional experience, with substantial software engineering experience and ownership of shipped software. We prioritize what you have identified, built, and improved over tenure alone. * Strong production coding capability. You can independently design, implement, test, debug, deploy, and maintain applications. You can understand and improve an unfamiliar codebase, including code generated with Al assistance. * Google Cloud Platform experience. You have built, deployed, or supported applications and services on GCP and can troubleshoot their behavior in a cloud environment. * Ability to learn and contribute across languages. You can become productive quickly in an unfamiliar stack. Prior Elixir experience is not required; learning it quickly and contributing to our Elixir-heavy system is an expectation of the role. * Experience building useful applications, internal tools, automations, or integrations for business or operational users. * A proactive, self-starting approach. You can find a worthwhile problem, investigate it independently, propose a path forward, and take ownership without waiting for detailed instructions. * Product and entrepreneurial judgment. You understand user needs, challenge assumptions, balance speed with quality, and focus effort on solutions people will use. You can create clarity and momentum when the problem or solution is not yet well defined. * Big-picture thinking. You connect a local workflow improvement to broader operational goals, recognize upstream and downstream effects, and avoid optimizing one tool at the expense of the wider system. * Sound judgment about testing, code review, access controls, sensitive data, dependency management, observability, and production support. * A practical, iterative approach: you can deliver a small improvement quickly without losing sight of reliability, maintainability, or user needs. * Ability to work directly with non-engineering users, clarify ambiguous requests, explain tradeoffs, and turn feedback into working improvements. * Cross-functional leadership through influence: you can bring operational and engineering perspectives together, explain tradeoffs, secure alignment, and keep work moving through release and adoption. * Interest in Al-assisted development and workflow automation, paired with the ability to validate results and recognize limitations. * Previous experience managing an operations team is not required. This role is centered on building and supporting software for Operations, rather than managing a program or coordinating other engineers’ delivery. Preferred Experience, Qualifications, and Skills * Experience with operator-facing applications, workflow automation, dashboards, or fleet and robotics tools. * Full-stack development experience, including user interfaces, services, APls, and data integrations. * Previous experience developing applications in Elixir. * Experience taking a prototype or lightly engineered application into dependable operational use. * Effective use of Al coding assistants, with examples of reviewing, correcting, testing, and maintaining their output. * Experience owning a product or internal tool from discovery through adoption and iteration, or building useful solutions in an entrepreneurial environment. * Experience helping non-technical teams adopt Al tools responsibly. * Robotics, autonomous vehicles, logistics, delivery, or other technology-enabled field operations experience. What success looks like * Operations receives useful improvements in short iterations, with feedback shaping subsequent work. * Important needs and risks are surfaced early, with solutions initiated before they become urgent requests or recurring incidents. * Tools are adopted and deliver measurable value, with low-value ideas changed or stopped based on evidence. * Cross-functional partners have clear ownership and fewer surprises as tools and underlying systems evolve. * High-value internal applications have clear technical ownership and dependable support. * Al-built tools become easier to understand, test, change, and maintain. * Changes to shared engineering systems cause fewer avoidable disruptions to Operations tools. * Teams spend less time on repetitive work and recurring software issues. * Al adoption produces practical benefits without compromising data handling, reliability, or engineering standards. Show more [Apply now >](https://jobicy.com/jobs/160721-senior-software-engineer-operations-tools-al-enablement.md) * ![Upload CV](data:image/svg+xml;base64,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) ### Upload your resume now To unlock remote work opportunities and be discovered by global employers. This job listing has been manually reviewed by the Jobicy Trust & Safety Team for compliance with our posting guidelines, including verification of the company's legitimacy, accuracy of job details, clarity of remote work policy, and absence of misleading or fraudulent content. ## Role DNA A quick view of the complexity, pace, ownership and collaboration implied by the job description. ### Job Complexity 5/5EasyHard ### Pace & Pressure 4/5RelaxedFast-paced ### Autonomy Level 5/5GuidedFull ownership ### Communication Load 5/5IndependentCollaborative AI insightThis is a senior, high-ownership role requiring the candidate to independently discover ambiguous operational problems and ship dependable production solutions. It also demands broad technical judgment across Elixir, GCP, integrations, security, observability, and AI-generated code. ## Salary analysis Estimated compensation compared with the broader US market for similar roles. Estimated job median (per year)Market rate$190,000US market range (per year)$170k–$215k0$236.50k AI insightThe employer discloses a base salary range of $180,000–$200,000 USD per year, with a midpoint of $190,000. This is a credible annual range for a senior US software engineer owning internal operational tooling, cloud services, and cross-functional delivery. The estimated US market range for comparable senior software engineering roles is $170,000–$215,000 per year. ## Core skills Skills and capabilities most closely associated with this opportunity. [Software engineering](https://jobicy.com/jobs?search_keywords=Software%20engineering.md)[Elixir](https://jobicy.com/jobs?search_keywords=Elixir.md)[Google Cloud Platform](https://jobicy.com/jobs?search_keywords=Google%20Cloud%20Platform.md)[Full-stack development](https://jobicy.com/jobs?search_keywords=Full-stack%20development.md)[API integration](https://jobicy.com/jobs?search_keywords=API%20integration.md)[Workflow automation](https://jobicy.com/jobs?search_keywords=Workflow%20automation.md)[Internal tools development](https://jobicy.com/jobs?search_keywords=Internal%20tools%20development.md)[Production support](https://jobicy.com/jobs?search_keywords=Production%20support.md)[Debugging](https://jobicy.com/jobs?search_keywords=Debugging.md)[Automated testing](https://jobicy.com/jobs?search_keywords=Automated%20testing.md)[Observability](https://jobicy.com/jobs?search_keywords=Observability.md)[Cloud deployment](https://jobicy.com/jobs?search_keywords=Cloud%20deployment.md)[AI-assisted development](https://jobicy.com/jobs?search_keywords=AI-assisted%20development.md)[Cross-functional collaboration](https://jobicy.com/jobs?search_keywords=Cross-functional%20collaboration.md)[Product discovery](https://jobicy.com/jobs?search_keywords=Product%20discovery.md) Sample interview questionsHow would you identify and prioritize an Operations workflow problem when stakeholders have not submitted a formal request?I would observe the workflow, interview the users involved, review available operational data, and identify recurring manual work, delays, errors, or workarounds. I would quantify user impact, effort, risk, and dependencies, then recommend the smallest useful experiment or improvement before committing to a larger solution. Describe how you would make an AI-generated internal application safe for production use. I would first understand the generated code, its dependencies, data flows, authentication model, and access controls. I would correct defects and security gaps, add automated tests, logging, monitoring, documentation, and deployment controls, then validate the application with users in a limited rollout before taking full ownership in production. How would you ramp up on an Elixir-heavy codebase if Elixir were new to you? I would begin by mapping the application architecture, critical workflows, tests, deployment process, and operational dashboards. I would complete focused learning on Elixir and OTP concepts, take on bounded bug fixes or enhancements, seek code-review feedback, and progressively own larger services while preserving existing conventions and reliability standards. Tell us how you handle a request for a quick operational fix that may create technical debt or conflict with a shared platform. I would clarify the underlying outcome, assess the urgency and operational impact, and identify whether an existing system can be reused. If a short-term solution is necessary, I would make its constraints explicit, build it safely, align with owners of shared systems, and document a path toward a durable solution rather than creating a fragile workaround. What metrics would you use to determine whether a new Operations tool is successful? I would define measures tied to the original problem, such as reduced manual steps, lower error or incident rates, faster task completion, adoption by intended users, and improvement in delivery quality. I would also track reliability indicators such as failures, latency, support burden, and time spent maintaining the tool. Next step ## Apply now. Follow the employer’s application method and review Jobicy’s safety guidance before sharing personal information. Keep exploring ## Related remote jobs. * ![Caylent logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2025/06/9ed8d81b-221.jpg) Caylent Nov 10 New ### [Senior Engineer](https://jobicy.com/jobs/160802-senior-engineer.md) Caylent is an AI-first cloud services company that helps organizations turn ambitious ideas into meaningful business impact. As an AWS Premier Tier Services Partner and a charter member of Anthropic’s… * ![XBOW logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2026/11/406bdadfa8d6-221.webp) XBOW Nov 10 New ### [Software Engineer – Console](https://jobicy.com/jobs/160794-software-engineer-console.md) About XBOW Build the future of offensive security with XBOW. Attackers are already using AI to move faster than defenders can react—we’re creating the platform that puts security ahead in… * ![Cloudbeds logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2025/06/3aef1a38-221.png) Cloudbeds Nov 10 New ### [Senior Software Engineer](https://jobicy.com/jobs/160792-senior-software-engineer-23.md) What Makes Cloudbeds Unique At Cloudbeds, we’re not just building software, we’re transforming hospitality. Our platform powers hotels across 150 countries, processing billions in bookings annually. From boutique properties to… * ![CentralReach logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2022/07/a0eac9f542eb8c3fff7c19990dd5c1bb.jpg) CentralReach Nov 10 New ### [Sr. Software Engineer, Ruby on Rails](https://jobicy.com/jobs/152795-sr-software-engineer-ruby-on-rails.md) CentralReach is a leading provider of autism and IDD care software for Applied Behavior Analysis (ABA), multidisciplinary therapy, and special education. Trusted by more than 200,000 users, we enable therapy… * ![Double logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2020/09/WRILS-200916142125-119112.png) Double Nov 10 New ### [Senior Fullstack Engineer (BR based only)](https://jobicy.com/jobs/154967-senior-fullstack-engineer-br-based-only.md) About Double Bookkeepers today are stuck working in excel spreadsheets and homegrown project management solutions to support their clients. Double is on a mission to change that. With our all-in-one… * ![ClickUp logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2025/06/cd5be0ef-221.jpg) ClickUp Nov 10 New ### [Business Systems Engineer](https://jobicy.com/jobs/152814-business-systems-engineer.md) At ClickUp, we’re building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an… * ![Bayesian Health logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2025/08/f74593d8-221.png) Bayesian Health Nov 10 New ### [Software Engineer, Data Integration](https://jobicy.com/jobs/152819-software-engineer-data-integration.md) Software Engineer, Data Integration In Brief We’re a rapidly growing startup on a mission to make healthcare proactive by empowering physicians, nurses, and care team members with real-time data to… * ![MaintainX logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2025/08/f0177662-221.png) MaintainX Nov 10 New ### [Senior Platform Engineer, Quality Platform](https://jobicy.com/jobs/160720-senior-platform-engineer-quality-platform.md) MaintainX is a leading mobile-first work execution platform for industrial and frontline teams. More than 15,000 customers, including McDonalds, Michaels, Cintas, Redimix, and U.S. LBM, use MaintainX to cut unplanned… * ![Cloudbeds logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2025/06/3aef1a38-221.png) Cloudbeds Nov 9 New ### [Integrations Engineer](https://jobicy.com/jobs/160705-integrations-engineer.md) What Makes Cloudbeds Unique At Cloudbeds, we’re not just building software, we’re transforming hospitality. Our platform powers hotels across 150 countries, processing billions in bookings annually. From boutique properties to… * ![Notabene logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2026/11/4a566d51800a-221.webp) Notabene Nov 9 New ### [Staff Backend Software Engineer](https://jobicy.com/jobs/160701-staff-backend-software-engineer.md) About Notabene Notabene is on a mission to make crypto a part of the everyday economy. Leading crypto organizations use our tools to reduce transaction risk and make crypto transfers… [Browse all jobs](https://jobicy.com/jobs.md)