[All remote jobs](https://jobicy.com/jobs.md)[![Daniels Health logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2026/11/4fa4673774eb-221.webp)](https://jobicy.com/company/daniels-health.md)[Daniels Health](https://jobicy.com/company/daniels-health.md) # Account Manager – North Carolina AI Summary Daniels Health seeks an Account Manager to manage and expand a portfolio of healthcare clients across North Carolina. The role combines customer retention, account development, value-based selling, clinical product education, contract-KPI audits, and strategic account planning. The successful candidate will coordinate with operations, sales, logistics, and finance while leading implementations and quarterly business reviews. This is a remote, territory-based role requiring regular travel to customer sites and strong autonomy in managing relationships and priorities. Candidates need at least five years of relevant experience, ideally in hospital or service-industry environments.[Apply for this job](#job-application)[View company](https://jobicy.com/company/daniels-health.md)ShareRemote from[USA](https://jobicy.com/job-region/usa.md)SalaryUSD 105k–125k / yrDepartment[Sales](https://jobicy.com/categories/seller.md)EmploymentFull TimeExperienceSeniorPublished10 Nov 2026Apply before10 Dec 2026Listing views60Application actions3Application toolkit ## Make your next move. Prepare your resume, explore your fit, and draft a cover letter for this opportunity. Opportunity details ## About this role. At [Daniels Health](https://jobicy.com/company/daniels-health.md), we’re not just managing medical waste—we’re transforming healthcare safety. Our mission is bold: to make healthcare safer for those who care for others. Through cutting-edge innovation, infection control expertise, and a fierce commitment to sustainability, we’re redefining what it means to protect frontline workers and the environment. If you’re passionate about purpose-driven work and want to be part of a company that’s making a real impact in healthcare, you’ve just found your next home Join Daniels Health as an Account Manager in the North Carolina market! We’re looking for a driven professional to take ownership of a key market and grow with us. In this role, you’ll manage a portfolio of healthcare clients, deliver outstanding service, and lead impactful projects. You’ll focus on client retention, account development, and uncovering new opportunities—all while building strong relationships and ensuring customer satisfaction. Location and Work Arrangement: This role is remote with expectations to travel to customers in your territory, primarily in North Carolina. ### What you will do: * Support the development and execution of customer account strategies that align with defined key business metrics, including client retention, revenue growth, cost savings and profitability * Become a trusted advisor within your portfolio of customers by deeply understanding their business and aligning their needs to our solutions * Develop a blueprint for key accounts that includes contract terms and expiration, services and products we provide, buying group, etc. * Project Management and problem solving to drive outcomes inter-departmentally for the customer * Ongoing in-service education with clinical staff on our products and services related to safety, sustainability, efficiency, compliance and education * Be able to provide product expertise across our full service offering * Assist with waste policy capture, design, review, annual assessment and policy adjustment aligned with strategic goals * Serve as a customer advocate internally while effectively collaborating with internal, cross-functional teams including operations, sales, logistics and finance * Conduct routine audits related to contractual KPIs in the areas of safety, sustainability, efficiency, compliance and education * Ability to support new product installations or new program implementations at a customer site * Support strategic customer meetings to communicate best practices, business results and successes * Support the facilitation of quarterly business reviews, and conduct pre-work audits, data assessment and stakeholder feedback collation to be able to provide strategic recommendations and process improvements. ### Candidate Profile * 5+ years of industry experience * Strong relationship building skills * Hospital services or related service industry experience highly desirable * Excellent verbal and written communication skills * Strong presentation skills with value based selling confidence * Outstanding computer-based skills; [Salesforce.com](http://salesforce.com/), Microsoft Office, etc. ### Compensation ### Additional Information Ready to make an impact? Apply today! [Learn more about us and our mission!](https://www.danielshealth.com/our-story) Daniels Health & Sharpsmart is an equal opportunity employer. In accordance with anti-discrimination law, it is the purpose of this policy to effectuate these principles and mandates. Daniels Health & Sharpsmart prohibit discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, age, national origin, disability status, protected veteran status, or any other characteristic protected by law. Daniels Health & Sharpsmart conforms to the spirit as well as to the letter of all applicable laws and regulations. Daniels Health conducts background checks and drug testing as part of the post‑offer hiring process. Show more [Apply now >](https://jobicy.com/jobs/160983-account-manager-north-carolina.md) * ![Upload CV](data:image/svg+xml;base64,PHN2ZyB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciIHdpZHRoPSI2NSIgaGVpZ2h0PSI2NSIgZmlsbD0ibm9uZSIgeG1sbnM6dj0iaHR0cHM6Ly92ZWN0YS5pby9uYW5vIj48ZyBjbGlwLXBhdGg9InVybCgjQSkiPjxwYXRoIGQ9Ik0wIDBINjVWNjVIMFYwWiIgZmlsbD0iIzAyOWFlYiIvPjxnIGZpbGw9IiNmZmYiIHN0cm9rZT0iI2ZmZiIgc3Ryb2tlLXdpZHRoPSIyIj48cGF0aCBkPSJNMzMuMDQ5IDE1LjQ1NGExLjQzIDEuNDMgMCAwIDAtMi4wOTcgMGwtNy41NzkgOC4xNDdhMS4zOCAxLjM4IDAgMCAwIC4wOSAxLjk3MyAxLjQ0IDEuNDQgMCAwIDAgMi4wMDgtLjA4OGw1LjEwOS01LjQ5MnYyMC42MWExLjQxIDEuNDEgMCAwIDAgMS40MjEgMS4zOTdjLjc4NSAwIDEuNDIxLS42MjUgMS40MjEtMS4zOTd2LTIwLjYxbDUuMTA5IDUuNDkyYTEuNDQgMS40NCAwIDAgMCAyLjAwOC4wODggMS4zOCAxLjM4IDAgMCAwIC4wOS0xLjk3M2wtNy41NzktOC4xNDZ6TTE2Ljc2OSAzOC40YzAtLjc3My0uNjItMS40LTEuMzg1LTEuNFMxNCAzNy42MjcgMTQgMzguNHYuMTAybC4yMTUgNi4yMjljLjIyMyAxLjY4LjcwMSAzLjA5NSAxLjgxMyA0LjIxOHMyLjUxIDEuNjA3IDQuMTcyIDEuODMzYzEuNi4yMTggMy42MzYuMjE4IDYuMTYuMjE4aDExLjI4bDYuMTYtLjIxOGMxLjY2Mi0uMjI2IDMuMDYxLS43MDkgNC4xNzItMS44MzNzMS41ODktMi41MzggMS44MTMtNC4yMThDNTAgNDMuMTEzIDUwIDQxLjA1NSA1MCAzOC41MDNWMzguNGMwLS43NzMtLjYyLTEuNC0xLjM4NS0xLjRzLTEuMzg1LjYyNy0xLjM4NSAxLjRsLS4xOSA1Ljk1OGMtLjE4MiAxLjM3LS41MTUgMi4wOTUtMS4wMjYgMi42MTJzLTEuMjI4Ljg1My0yLjU4MyAxLjAzOGMtMS4zOTUuMTktMy4yNDMuMTkzLTUuODkzLjE5M0gyNi40NjJjLTIuNjUgMC00LjQ5OC0uMDAzLTUuODkzLS4xOTMtMS4zNTUtLjE4NC0yLjA3Mi0uNTIxLTIuNTgzLTEuMDM4cy0uODQ0LTEuMjQyLTEuMDI2LTIuNjEyYy0uMTg3LTEuNDEtLjE5MS0zLjI3OS0uMTkxLTUuOTU4eiIvPjwvZz48L2c+PGRlZnM+PGNsaXBQYXRoIGlkPSJBIj48cGF0aCBmaWxsPSIjZmZmIiBkPSJNMCAwaDY1djY1SDB6Ii8+PC9jbGlwUGF0aD48L2RlZnM+PC9zdmc+) ### Upload your resume now To unlock remote work opportunities and be discovered by global employers. This job listing has been manually reviewed by the Jobicy Trust & Safety Team for compliance with our posting guidelines, including verification of the company's legitimacy, accuracy of job details, clarity of remote work policy, and absence of misleading or fraudulent content. ## Role DNA A quick view of the complexity, pace, ownership and collaboration implied by the job description. ### Job Complexity 4/5EasyHard ### Pace & Pressure 4/5RelaxedFast-paced ### Autonomy Level 5/5GuidedFull ownership ### Communication Load 5/5IndependentCollaborative AI insightThe role requires balancing strategic account growth, customer retention, compliance-related audits, implementations, and cross-functional problem solving. Success depends on independently managing a travel-based territory while communicating effectively with clinical and business stakeholders. ## Salary analysis Estimated compensation compared with the broader US market for similar roles. Estimated job median (per year)Highly competitive$115,000US market range (per year)$95k–$135k0$148.50k AI insightThe employer discloses a base salary range of $105,000–$125,000 USD per year, with a midpoint of $115,000. This range is credible for an experienced, territory-based healthcare account management role in North Carolina and is broadly aligned with the estimated US market range of $95,000–$135,000 per year. ## Core skills Skills and capabilities most closely associated with this opportunity. [Account management](https://jobicy.com/jobs?search_keywords=Account%20management.md)[Client retention](https://jobicy.com/jobs?search_keywords=Client%20retention.md)[Healthcare services](https://jobicy.com/jobs?search_keywords=Healthcare%20services.md)[Relationship building](https://jobicy.com/jobs?search_keywords=Relationship%20building.md)[Value-based selling](https://jobicy.com/jobs?search_keywords=Value-based%20selling.md)[Strategic account planning](https://jobicy.com/jobs?search_keywords=Strategic%20account%20planning.md)[Customer success](https://jobicy.com/jobs?search_keywords=Customer%20success.md)[Project management](https://jobicy.com/jobs?search_keywords=Project%20management.md)[Salesforce](https://jobicy.com/jobs?search_keywords=Salesforce.md)[Quarterly business reviews](https://jobicy.com/jobs?search_keywords=Quarterly%20business%20reviews.md)[KPI auditing](https://jobicy.com/jobs?search_keywords=KPI%20auditing.md)[Clinical staff education](https://jobicy.com/jobs?search_keywords=Clinical%20staff%20education.md)[Cross-functional collaboration](https://jobicy.com/jobs?search_keywords=Cross-functional%20collaboration.md)[Product implementation](https://jobicy.com/jobs?search_keywords=Product%20implementation.md)[Microsoft Office](https://jobicy.com/jobs?search_keywords=Microsoft%20Office.md) Sample interview questionsHow have you improved retention within a portfolio of strategic accounts?I begin by segmenting accounts by revenue, risk, service utilization, and stakeholder engagement. I create account plans with measurable objectives, run regular business reviews, address service issues quickly with internal partners, and document value delivered so customers can clearly connect outcomes to the partnership. Describe a time you managed a complex customer implementation. I established a shared implementation plan with milestones, owners, risk controls, and regular status meetings. By coordinating customer stakeholders with operations and service teams, resolving issues early, and providing clear training and follow-up, I helped deliver a smooth rollout while maintaining customer confidence. How would you approach a quarterly business review with a hospital customer? I would prepare performance data for agreed KPIs, audit findings, service trends, customer feedback, and progress against prior commitments. During the review, I would connect these insights to safety, compliance, efficiency, and sustainability goals, then agree on prioritized actions, owners, and dates. How do you build credibility with clinical and operational stakeholders? I prepare thoroughly, listen to each stakeholder's workflow and concerns, and communicate in practical terms that relate solutions to patient safety, staff safety, compliance, and operational outcomes. I build trust by following through on commitments and bringing the right internal experts into discussions. How do you prioritize when several customers need support at once in a travel-based territory? I prioritize based on safety or compliance risk, contractual impact, revenue and retention risk, implementation deadlines, and customer urgency. I communicate expected timelines early, use CRM tools to manage follow-ups, and coordinate remotely with internal teams when an onsite visit is not the most effective next step. Next step ## Apply now. Follow the employer’s application method and review Jobicy’s safety guidance before sharing personal information. 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