[All remote jobs](https://jobicy.com/jobs.md)[![BetterHelp logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2025/06/0b48fde8-221.jpeg)](https://jobicy.com/company/betterhelp.md)[BetterHelp](https://jobicy.com/company/betterhelp.md) # Ad Operations Specialist, Audio AI Summary BetterHelp is seeking an Ad Operations Specialist to manage operational execution for podcast, radio, and digital radio campaigns across US and non-US markets. The role covers insertion orders, purchase-order coordination, budget tracking, billing reconciliation, ad QA, pixel verification, and compliance. The specialist will support a high volume of audio shows and partners while improving processes with AI and operational tools. Candidates need at least three years of audio or offline-channel ad operations experience, strong organization, and precise stakeholder communication. Familiarity with Podscribe, Magellan, Looker, Salesforce, and direct-response or DTC advertising is advantageous.[Apply for this job](#job-application)[View company](https://jobicy.com/company/betterhelp.md)ShareRemote from[USA](https://jobicy.com/job-region/usa.md)SalaryUSD 65k–95k / yrDepartment[Marketing & Sales](https://jobicy.com/categories/marketing.md)EmploymentFull TimeExperienceOpen levelPublished10 Nov 2026Apply before10 Dec 2026Listing views54Application actions5Application toolkit ## Make your next move. Prepare your resume, explore your fit, and draft a cover letter for this opportunity. Opportunity details ## About this role. ### Who are we and why should you join us? [BetterHelp](https://jobicy.com/company/betterhelp.md) is on a mission to remove the traditional barriers to therapy and make mental health care more accessible to everyone. Founded in 2013, we are now the world’s largest online therapy service, providing affordable and convenient therapy across the globe. Our network of over 30,000 licensed therapists has helped millions of people take ownership of their mental health and change their lives forever. And we’re not stopping there – as the unmet need for mental health services continues to grow, BetterHelp is committed to being part of the solution. As the Ad Operations Specialist, Audio at BetterHelp, you’ll join a diverse team of licensed clinicians, engineers, product pros, creatives, marketers, and business leaders who share a passion for expanding access to therapy. And as a mental health company, we take employee mental health just as seriously as we do our mission. We deeply invest in our team’s well-being and professional development, because we know that business and individual growth go hand-in-hand. At BetterHelp, you’ll carve your own path, make an immediate impact, and be challenged every day – with a supportive community behind you the whole way. ### What are we looking for? BetterHelp is one of the largest Podcast advertisers in the world, and we’ve been hard at work at scaling Radio and Streaming, as well. We’re looking for someone to help us manage and continue to evolve our ad operations for podcast, radio and digital radio advertising strategies in our US and Non-US markets. You are organized and can manage a large amount of moving pieces and deadlines. You have experience with advertising operations, preferably in audio. You are knowledgeable on the processes of advertising involving media flighting, creative, campaign launch, and billing/reconciling. You are organized and can help manage information for hundreds of shows from an operational standpoint. You are innovative and utilize AI to improve efficiency where it makes sense, and are open-minded to creating new solutions. You love a challenge and are a great team-player. ### What will you do? * Work alongside the Audio Strategy team by managing all operations as it relates to our podcast, radio and digital radio advertising in our US and Non-US markets. Examples include: * IO & Budget Management: Process insertion orders by entering the data and information of the buys into our systems, generate PO order #s with the accounting department, and assist with Billing/Reconciling at EOM to ensure all partners are paid correctly and on time. * Develop & Maintain QA Management: Help ensure that our ads run correctly by utilizing our QA and pixel tools like Podscribe. * Compliance: Manage compliance efforts for our channels ranging from brand safety checks on new partners to ensuring all creative is compliance approved, and all shows are adhering to our policies. * Help create new workflows and systems in order to keep our department evolving with AI and new tools for management and tracking of documents, information and processes. * Enjoy great teamwork, have lots of fun, and take pride in building a world-class business that makes a difference in people’s lives * Bring the big ideas ### What will you NOT do? * You will NOT worry about “runway”, “cash left”, or “how much time we have until the next round”. We have the startup DNA but we’re fully backed and funded, all the way to success. * You will NOT be confined to your “job”. You will get involved in product, marketing, business strategy, and almost everything we do. * You will NOT be bogged down by office politics, ego, or bad attitude. Only positive, pleasure-to-work-with people are allowed here! * You will NOT get yourself burned out. We work hard but we believe in maintaining a sustainable work/life balance. Really. ### Can I work remotely? Yes. This role can be performed remotely from anywhere in the U.S. While we embrace the flexibility of remote work, we also value opportunities to bring teams together in person for collaboration and connection. BetterHelp covers approved expenses for company-requested travel, and reasonable accommodations are available for employees who are unable to travel. ### Requirements * 3+ years managing ad ops for audio (podcast, radio and/or digital radio) campaigns or offline channels on either the brand, agency or publisher side. * Innovative mindset with a knack for improving systems and workflows for efficiency. * Incredibly organized and efficient with a large number of tasks and deadlines. * Excellent communication (oral and written), attention to detail, time management and organizational skills * Positive outlook and ability to work as a team Bonus (Great to have, but not required): * Knowledge of audio industry tools like Podscribe and Magellan * Experience with Looker and Salesforce * Experience at a DR/DTC growth brand who buys audio ### Benefits * Remote work with regular in-person bonding experiences sponsored by the company * Competitive compensation * Holistic perks program (including free therapy, employee wellness, and more) * Excellent health, dental, and vision coverage * 401k benefits with employer matching contribution * The chance to build something that changes lives – and that [people love](https://www.betterhelp.com/reviews/) * Any piece of hardware or software that will make you happy and productive * An awesome community of co-workers The base salary range for this position is $65,000 – $95,000. In addition to the base salary, this position is eligible for a performance bonus and the extensive benefits listed here (subject to eligibility requirements): [Teladoc Health Benefits 2025](https://s3.amazonaws.com/images.teladoc.com/aem_assets/documents/Teladoc-Health-2026-BAAG-Recruiting.pdf). Total compensation is based on several factors – including, but not limited to, type of position, location, education level, work experience, and certifications. This information is applicable to all full-time positions. At BetterHelp we thrive on difference and individuality, and as part of the Teladoc Health family, we are proud to be an Equal Opportunity Employer. We never have and never will discriminate against any job candidate or employee due to age, race, ethnicity, religion, sex, color, national origin, gender, gender identity, sexual orientation, medical condition, marital status, parental status, disability, or Veteran status. Notice to Candidates: BetterHelp has been made aware of fraudulent job postings and unaffiliated third parties posing as our recruiting team – please know that we have no affiliation or connection to these situations. We only post open roles on our career page ([betterhelp.com/careers](http://betterhelp.com/careers)) or reputable job boards like our official[LinkedIn](https://www.linkedin.com/company/betterhelp/jobs/) or[Indeed](https://www.indeed.com/jobs?q=BetterHelp&l=remote&from=searchOnHP%2Cwhatautocomplete%2CwhatautocompleteSourceStandard&vjk=b0bfe5fb85c831a5) pages, and all official BetterHelp recruitment emails will come from the domain @[betterhelp.com](http://betterhelp.com/). Our commitment is to ensure a safe and transparent hiring experience for all candidates. We will never ask you for money, gift cards, or any form of payment during our hiring process, and we will never send money or checks to candidates. If you experience this, it is a scam. Show more [Apply now >](https://jobicy.com/jobs/161037-ad-operations-specialist-audio.md) * ![Upload CV](data:image/svg+xml;base64,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) ### Upload your resume now To unlock remote work opportunities and be discovered by global employers. This job listing has been manually reviewed by the Jobicy Trust & Safety Team for compliance with our posting guidelines, including verification of the company's legitimacy, accuracy of job details, clarity of remote work policy, and absence of misleading or fraudulent content. ## Role DNA A quick view of the complexity, pace, ownership and collaboration implied by the job description. ### Job Complexity 4/5EasyHard ### Pace & Pressure 4/5RelaxedFast-paced ### Autonomy Level 4/5GuidedFull ownership ### Communication Load 4/5IndependentCollaborative AI insightThe role requires managing many concurrent campaigns, deadlines, financial records, and compliance requirements with little tolerance for errors. Audio-advertising knowledge and cross-functional coordination with strategy, accounting, partners, and compliance teams add operational complexity. ## Salary analysis Estimated compensation compared with the broader US market for similar roles. Estimated job median (per year)Market rate$80,000US market range (per year)$70k–$100k0$110.00k AI insightThe yearly pay period is inferred from the job context; it was not explicitly stated by the employer. The employer discloses a base salary range of $65,000–$95,000 USD. The annual cadence is inferred because the posting describes a US full-time professional role but does not explicitly state a pay period. Estimated US market pay for comparable audio advertising operations specialists is approximately $70,000–$100,000 USD per year, excluding bonus and benefits. ## Core skills Skills and capabilities most closely associated with this opportunity. [Audio advertising operations](https://jobicy.com/jobs?search_keywords=Audio%20advertising%20operations.md)[Podcast advertising](https://jobicy.com/jobs?search_keywords=Podcast%20advertising.md)[Radio advertising](https://jobicy.com/jobs?search_keywords=Radio%20advertising.md)[Digital radio campaigns](https://jobicy.com/jobs?search_keywords=Digital%20radio%20campaigns.md)[Insertion order management](https://jobicy.com/jobs?search_keywords=Insertion%20order%20management.md)[Budget management](https://jobicy.com/jobs?search_keywords=Budget%20management.md)[Purchase order coordination](https://jobicy.com/jobs?search_keywords=Purchase%20order%20coordination.md)[Billing reconciliation](https://jobicy.com/jobs?search_keywords=Billing%20reconciliation.md)[Campaign QA](https://jobicy.com/jobs?search_keywords=Campaign%20QA.md)[Pixel tracking](https://jobicy.com/jobs?search_keywords=Pixel%20tracking.md)[Podscribe](https://jobicy.com/jobs?search_keywords=Podscribe.md)[Brand safety compliance](https://jobicy.com/jobs?search_keywords=Brand%20safety%20compliance.md)[Workflow optimization](https://jobicy.com/jobs?search_keywords=Workflow%20optimization.md)[Looker](https://jobicy.com/jobs?search_keywords=Looker.md)[Salesforce](https://jobicy.com/jobs?search_keywords=Salesforce.md) Sample interview questionsHow do you manage a large volume of audio campaigns with overlapping launch dates and deliverables?I maintain a centralized campaign tracker with owners, launch milestones, creative status, IO details, QA checkpoints, and billing deadlines. I prioritize work by launch risk and financial impact, use recurring status reviews, and escalate blockers early to keep partners and internal teams aligned. Describe your process for validating that an audio campaign has launched correctly. I first verify that the approved creative, flight dates, targeting, and contractual details match the insertion order. I then use available QA and attribution tools, such as Podscribe, to confirm delivery and tracking, document any discrepancies, and work with the partner to resolve issues promptly. How would you approach end-of-month billing reconciliation for multiple media partners? I would compare partner invoices against signed IOs, purchase orders, planned budgets, delivery records, and approved adjustments. I would investigate variances with documented evidence, obtain required approvals, and maintain a clear audit trail so payments are accurate and processed on time. Give an example of how you would improve an ad-operations workflow using AI or automation. I would begin by mapping a repetitive, error-prone workflow such as extracting IO fields into a tracker or checking creative approval status. After validating data-security requirements, I would automate standardized extraction and flag exceptions for human review, measuring time saved and error reduction before scaling the process. How do you ensure compliance and brand safety when onboarding a new audio partner or show? I use a structured review checklist covering partner suitability, content and audience considerations, creative approval, required disclosures, and internal policy requirements. I document approval decisions, retain evidence in the campaign record, and pause or escalate placements that do not meet established standards. Next step ## Apply now. Follow the employer’s application method and review Jobicy’s safety guidance before sharing personal information. 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