[All remote jobs](https://jobicy.com/jobs.md)[![Latent logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2026/11/c872d1ae22b7-221.webp)](https://jobicy.com/company/latent.md)[Latent](https://jobicy.com/company/latent.md) # Implementation Project Manager AI Summary Latent is seeking an Implementation Project Manager to lead end-to-end deployments of its healthcare pharmacy intelligence platform for health-system customers. The role manages implementation plans, timelines, risks, technical inputs, integrations, and stakeholder communication from kickoff through stabilization and handoff to Support. The successful candidate will coordinate customer clinical, IT, and operational teams with internal engineering, product, and clinical partners. Experience in healthcare SaaS, health IT, EHR integrations, and managing multiple complex implementations is strongly relevant. This is a high-visibility role in a fast-paced healthcare technology startup focused on customer adoption and on-time launches.[Apply for this job](#job-application)[View company](https://jobicy.com/company/latent.md)ShareRemote from[USA](https://jobicy.com/job-region/usa.md)SalaryUSD 115k–175k / yrDepartment[Project & Program Management](https://jobicy.com/categories/project-management.md)EmploymentFull TimeExperienceOpen levelPublished10 Nov 2026Apply before10 Dec 2026Listing views33Application actions3Application toolkit ## Make your next move. Prepare your resume, explore your fit, and draft a cover letter for this opportunity. Opportunity details ## About this role. ### About [Latent](https://jobicy.com/company/latent.md) Latent is the enterprise pharmacy intelligence platform, powered by a clinical agentic engine, that enables health systems to grow their pharmacy operations and serve more patients. One engine works across the pharmacy journey to identify patients who qualify for care, improve medication access, capture eligible prescriptions and support patients throughout treatment. Latent’s platform enables more than 60+ leading health systems that collectively serve an estimated 70 million people. Founded by Sri Somasundaram and Rishabh Jain, Latent has raised $80 million from Transformation Capital, Spark Capital, Conviction, General Catalyst, Y Combinator, and others. ### The Role The Implementation Project Manager is responsible for leading end-to-end onboarding and deployment projects for health systems adopting Latent’s platform. You’ll drive timelines, coordination, communication, and successful activation across clinical, IT, integration, and operational stakeholders. This role requires exceptional organization, customer-facing presence, and the ability to operate in the dynamic environment of a high-growth healthcare SaaS startup. You will ensure customers go live efficiently, achieve measurable value quickly, and are set up for long-term success. ### What You’ll Do ### Project Leadership & Customer Delivery * Lead full-cycle implementation projects – from kickoff through go-live and stabilization – across a portfolio of health system customers. * Build and manage detailed project plans, timelines, milestones, and risk logs. * Facilitate cross-functional meetings with customer IT, clinical operations, and technical teams (e.g., data integration, SSO, EHR workflows). * Serve as the primary project point of contact, ensuring exceptional communication and alignment across all parties. ### Technical Coordination * Coordinate collection and validation of required technical inputs (integration specifications, data feeds, configuration requirements). * Partner with Latent engineering, product, and clinical teams to ensure smooth handoffs and timely execution. * Understand and translate technical requirements to non-technical stakeholders (and vice versa). * Monitor progress of integrations (e.g., Epic, Cerner, Meditech) and escalate blockers proactively. ### Operational Excellence * Own project documentation, including requirements tracking, decisions, status updates, risk mitigation plans, and post-go-live handoff materials. * Build repeatable processes and contribute to the evolution of Latent’s implementation playbooks and best practices. * Track and report project KPIs (e.g., activation timelines, milestone adherence, customer readiness). * Ensure clean transition to Support teams post-implementation. ### Customer Relationship & Change Management * Build trusted relationships with clinical and operational leaders at customer sites. * Guide customers through workflow adoption, training readiness, and change-management planning. * Ensure customer stakeholders understand project expectations, responsibilities, and timelines. * Drive customer accountability to keep projects on track and on time. ### What We’re Looking For ### Required * 3-7 years of project management experience in healthcare, SaaS implementations, or health IT. * Strong understanding of healthcare environments – clinical operations, IT workflows, data integrations. * Proven ability to manage multiple complex projects simultaneously. * Excellent communication, meeting facilitation, and stakeholder management skills. * Demonstrated ability to drive accountability and navigate competing priorities. * Experience with project management tools (e.g., Asana, Jira, Smartsheet, [Monday.com](http://Monday.com)). * Comfort operating in a fast-paced, ambiguous startup environment. ### Preferred * Experience implementing solutions with EHR systems (Epic, Cerner, Meditech). * PMP, CSM, or other project management certification. * Background in clinical workflow optimization or healthcare operations. * Prior experience in Series A-C SaaS or health-tech companies. ### Success in This Role Looks Like * Customers consistently launch on time, on budget, and with high satisfaction. * Clear, proactive communication minimizes surprises and escalations. * Implementation cycles shorten over time due to improved processes and customer readiness. * Cross-functional teams view you as a trusted coordinator and problem-solver. * Customers transition seamlessly to Customer Success with strong early adoption signals. ### Nice to Have * Interest in healthcare, pharmacy, or health technology ### Why Join Latent * Backed by top-tier investors including General Catalyst, Conviction, and Y Combinator * Work alongside a high-caliber team building products our healthcare partners love * Work on mission-critical problems at the intersection of AI and healthcare * Real ownership and visibility * High-impact role on a small, fast-growing team ### Benefits * Competitive compensation, including meaningful equity * Medical, dental, and vision insurance for employee and dependents * Flexible PTO policy * Paid parental leave * Fertility and family-building stipend through Carrot Show more [Apply now >](https://jobicy.com/jobs/161170-implementation-project-manager.md) * ![Upload CV](data:image/svg+xml;base64,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) 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This job listing has been manually reviewed by the Jobicy Trust & Safety Team for compliance with our posting guidelines, including verification of the company's legitimacy, accuracy of job details, clarity of remote work policy, and absence of misleading or fraudulent content. ## Role DNA A quick view of the complexity, pace, ownership and collaboration implied by the job description. ### Job Complexity 4/5EasyHard ### Pace & Pressure 5/5RelaxedFast-paced ### Autonomy Level 4/5GuidedFull ownership ### Communication Load 5/5IndependentCollaborative AI insightThe role combines multi-project delivery with technically and operationally complex healthcare implementations involving EHRs, data integrations, and diverse customer stakeholders. Success depends on independently resolving blockers, maintaining project control, and translating between technical and clinical audiences. ## Salary analysis Estimated compensation compared with the broader US market for similar roles. Estimated job median (per year)Highly competitive$145,000US market range (per year)$120k–$165k0$181.50k AI insightThe employer discloses a yearly base-compensation range of $115,000–$175,000 USD, with a midpoint of $145,000. Estimated US market pay for a healthcare SaaS implementation project manager is approximately $120,000–$165,000 per year; actual compensation may vary by experience, EHR integration expertise, and location. ## Core skills Skills and capabilities most closely associated with this opportunity. [Implementation project management](https://jobicy.com/jobs?search_keywords=Implementation%20project%20management.md)[Healthcare SaaS](https://jobicy.com/jobs?search_keywords=Healthcare%20SaaS.md)[Health IT](https://jobicy.com/jobs?search_keywords=Health%20IT.md)[EHR integrations](https://jobicy.com/jobs?search_keywords=EHR%20integrations.md)[Epic](https://jobicy.com/jobs?search_keywords=Epic.md)[Cerner](https://jobicy.com/jobs?search_keywords=Cerner.md)[Meditech](https://jobicy.com/jobs?search_keywords=Meditech.md)[Data integration](https://jobicy.com/jobs?search_keywords=Data%20integration.md)[Stakeholder management](https://jobicy.com/jobs?search_keywords=Stakeholder%20management.md)[Change management](https://jobicy.com/jobs?search_keywords=Change%20management.md)[Risk management](https://jobicy.com/jobs?search_keywords=Risk%20management.md)[Project planning](https://jobicy.com/jobs?search_keywords=Project%20planning.md)[Customer onboarding](https://jobicy.com/jobs?search_keywords=Customer%20onboarding.md)[Cross-functional coordination](https://jobicy.com/jobs?search_keywords=Cross-functional%20coordination.md)[Jira](https://jobicy.com/jobs?search_keywords=Jira.md) Sample interview questionsHow would you structure a healthcare SaaS implementation from kickoff through post-go-live stabilization?I would establish scope, success criteria, stakeholders, dependencies, milestones, and governance during kickoff. I would maintain a detailed project plan and risk log, validate technical and workflow readiness before launch, then track adoption and outstanding issues through a defined stabilization period before a documented handoff to Support or Customer Success. How do you manage an integration dependency that is delaying a customer go-live? I would first clarify the root cause, owner, technical impact, and realistic resolution date with both customer and internal technical teams. I would update the risk log, communicate options and implications early, escalate through the agreed governance path, and identify mitigations such as phased activation or parallel workstreams where appropriate. Describe how you communicate technical requirements to clinical or operational stakeholders. I translate technical requirements into workflow outcomes, decisions, timelines, and clear ownership rather than relying on technical jargon. I use structured documentation, visual process flows when useful, and confirmation checkpoints to ensure stakeholders understand what is needed and why it affects readiness. How would you keep several concurrent implementation projects on track? I would use a standardized delivery framework with consistent milestones, status reporting, RAID logs, and stakeholder cadences across the portfolio. I would prioritize projects based on go-live risk and dependency criticality, review capacity regularly, and escalate resource conflicts before they affect customer commitments. What metrics would you use to evaluate implementation success? I would track time to go-live, milestone adherence, integration completion, customer readiness, unresolved risks, training completion, early adoption, and post-launch issue volume. Combining delivery metrics with customer satisfaction and handoff quality provides a practical view of both launch execution and long-term value. Next step ## Apply now. 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