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# Salesforce Administrator

AI Summary Brightwheel is seeking a senior Salesforce Administrator to own configuration, automation, releases, integrations, and platform health for go-to-market teams. The role centers on building and maintaining Salesforce Flows, security controls, validation rules, reports, and reliable sandbox-to-production deployments. The administrator will troubleshoot integrations including Chili Piper, LeanData, Intercom, and Gong while improving data quality and documenting systems. Candidates need at least four years of Salesforce administration experience, Salesforce Administrator certification, strong Flow expertise, and demonstrated practical use of AI tools. This is a high-ownership SysOps role working closely with administrators, developers, and a Solution Architect.[Apply for this job](#job-application)[View company](https://jobicy.com/company/brightwheel.md)ShareRemote from[Brazil](https://jobicy.com/job-region/brazil.md), [Argentina](https://jobicy.com/job-region/argentina.md)SalaryUSD 71k–71k / yrDepartment[Product & Operations](https://jobicy.com/categories/management.md)EmploymentFull TimeExperienceSeniorPublished10 Nov 2026Apply before10 Dec 2026Listing views37Application actions2Application toolkit

## Make your next move.

Prepare your resume, explore your fit, and draft a cover letter for this opportunity.

Opportunity details

## About this role.

Our Mission and Opportunity

Early education is one of the most important determinants of childhood outcomes, a critical support for working families, and a $175B market that remains underserved by modern technology. [Brightwheel](https://jobicy.com/company/brightwheel.md) is the largest, fastest growing, and most loved platform in early ed, trusted by millions of educators and families every day. We are a three-time [Cloud 100 company](https://www.forbes.com/lists/cloud100/a), backed by top investors including Addition, Bessemer, Emerson Collective, Lowercase Capital, Notable Capital, and Mark Cuban.

Our Team

Our team is passionate, talented, and customer-focused. We embody our [Leadership Principles](https://mybrightwheel.com/about/) in our work and culture. We are a distributed team with remote employees across every US time zone, as well as select offices in the US and internationally.

### Who You Are

You’re a Senior Salesforce admin who ships fast and ships clean. You’re deeply fluent in Flow and Salesforce configuration, and you treat speed and rigor as one skill: you build quickly because you test, document and release with discipline, so changes stick and scale. You’ve made AI part of your daily craft: drafting and troubleshooting automation, untangling messy configuration, writing the documentation nobody has time for, and you know when its output needs a human check. You take ownership of your work from first request to post-release, and your changes enable hundreds of users to move faster.

### What You’ll Do

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Build and maintain the Flows and Salesforce configuration our go-to-market teams run on, including automation, fields, record types, validation rules, permissions and reports.

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Turn requests from the business into scoped and tested changes, and release them safely from sandbox to production.

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Keep our core integrations running smoothly, including Chili Piper, LeanData, Intercom and Gong, and troubleshoot them when they don’t.

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Diagnose production issues to the root cause and fix them for good, not just for today.

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Keep the platform healthy by improving data quality, retiring unused automation and fields, and documenting what you build.

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Use AI in your daily work to build, test and document faster, and help the SysOps team find more ways to do the same.

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Work as part of a close SysOps team alongside the other admins, developers and our Solution Architect.

### What You’ve Done

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4+ years administering Salesforce, with deep hands-on experience building and maintaining production Flows.

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A solid grasp of Salesforce security and access: permission sets, profiles, roles and sharing.

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Experience releasing changes through sandboxes with testing and documentation. Familiarity with a deployment tool like Gearset is a plus.

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A track record of daily AI use in your work (e.g., Claude, ChatGPT), with concrete examples of what it changed and the value it delivered for the teams you support.

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Experience improving data quality, speed or process in a go-to-market system, ideally with lead routing, assignment or similar automation.

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Experience working with integrations such as Chili Piper, LeanData, Intercom, Gong or comparable tools.

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Salesforce Administrator certification required. Advanced Administrator preferred.

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Nice to have: Experience with Salesforce Sales Engagement cadences, SOQL and Salesforce CLI, and familiarity with Apex.

Brightwheel is committed to creating a diverse and inclusive work environment and is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Protecting Our Applicants: Please be aware of recruiting scams impersonating Brightwheel. All legitimate communications come from @[mybrightwheel.com](http://mybrightwheel.com) addresses, and we never ask for payment or sensitive personal data as part of our hiring process. If you suspect fraudulent contact, reach out to [security@mybrightwheel.com](mailto:security@mybrightwheel.com). Thank you for helping us keep our applicant community safe.

Show more

[Apply now >](https://jobicy.com/jobs/161183-salesforce-administrator-2.md)

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## Role DNA

A quick view of the complexity, pace, ownership and collaboration implied by the job description.

### Job Complexity

4/5EasyHard

### Pace & Pressure

4/5RelaxedFast-paced

### Autonomy Level

5/5GuidedFull ownership

### Communication Load

4/5IndependentCollaborative

AI insightThe position requires deep production Salesforce administration skills, dependable release practices, integration troubleshooting, and root-cause problem solving. It also demands independent ownership of changes that affect hundreds of go-to-market users.

## Salary analysis

Estimated compensation compared with the broader US market for similar roles.

Estimated job median (per year)Highly competitive$71,000US market range (per year)$55k–$85k0$93.50k

AI insightThe ATS explicitly provides annual base compensation of USD 71,000. Estimated annual market compensation for an experienced remote Salesforce Administrator serving a US technology company from Brazil or Argentina is approximately USD 55,000–85,000; this is an AI estimate, not verified salary research.

## Core skills

Skills and capabilities most closely associated with this opportunity.

[Salesforce Administration](https://jobicy.com/jobs?search_keywords=Salesforce%20Administration.md)[Salesforce Flow](https://jobicy.com/jobs?search_keywords=Salesforce%20Flow.md)[Salesforce Security](https://jobicy.com/jobs?search_keywords=Salesforce%20Security.md)[Permission Sets](https://jobicy.com/jobs?search_keywords=Permission%20Sets.md)[Profiles and Roles](https://jobicy.com/jobs?search_keywords=Profiles%20and%20Roles.md)[Sandbox Deployments](https://jobicy.com/jobs?search_keywords=Sandbox%20Deployments.md)[Salesforce Integrations](https://jobicy.com/jobs?search_keywords=Salesforce%20Integrations.md)[Data Quality Management](https://jobicy.com/jobs?search_keywords=Data%20Quality%20Management.md)[Lead Routing](https://jobicy.com/jobs?search_keywords=Lead%20Routing.md)[Chili Piper](https://jobicy.com/jobs?search_keywords=Chili%20Piper.md)[LeanData](https://jobicy.com/jobs?search_keywords=LeanData.md)[SOQL](https://jobicy.com/jobs?search_keywords=SOQL.md)[Salesforce CLI](https://jobicy.com/jobs?search_keywords=Salesforce%20CLI.md)[Apex](https://jobicy.com/jobs?search_keywords=Apex.md)[AI-assisted Automation](https://jobicy.com/jobs?search_keywords=AI-assisted%20Automation.md)

Sample interview questionsDescribe a complex Salesforce Flow you built and how you ensured it was safe to deploy.I would explain the business problem, the Flow design, error handling, and testing approach. I would emphasize testing with realistic records in a sandbox, documenting dependencies, validating edge cases, and using a controlled deployment and post-release monitoring plan.

How would you troubleshoot an integration failure between Salesforce and a tool such as LeanData or Chili Piper?

I would first identify the scope and user impact, then review integration logs, authentication status, field mappings, automation conflicts, and recent releases. After isolating the root cause, I would test the fix in a non-production environment where possible, deploy it safely, and document preventive actions.

What is your approach to maintaining Salesforce data quality in a fast-moving go-to-market organization?

I combine preventive controls such as validation rules, required fields, duplicate management, and standardized picklists with recurring data audits. I also partner with business stakeholders to remove unused fields and automate corrections where the business rules are clear.

How do you manage Salesforce permissions while balancing security and user productivity?

I apply least-privilege access through permission sets, profiles, roles, sharing rules, and carefully defined permission-set groups. I review access requests against job responsibilities, test changes with representative users, and periodically audit privileged permissions.

How have you used AI tools in Salesforce administration work while maintaining quality and security?

I use AI to accelerate drafting documentation, investigating configuration options, creating test scenarios, and structuring troubleshooting hypotheses. I validate all output against Salesforce documentation, security requirements, and the actual org configuration before using it in production.

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