[All remote jobs](https://jobicy.com/jobs.md)[![Motive logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2025/06/5cfcac16-221.jpg)](https://jobicy.com/company/motive.md)[Motive](https://jobicy.com/company/motive.md) # Associate Program Manager, Technical Outreach AI Summary Motive is seeking an Associate Program Manager to coordinate technical outreach and knowledge-sharing programs for Technical Support Engineering and partner teams. The role organizes technical sessions, product briefings, office hours, and reusable technical resources. It translates recurring customer and support themes into actionable context for Product and Engineering teams. Success depends on cross-functional project coordination, clear technical communication, and using feedback and program data to improve enablement outcomes. This is a remote full-time role aligned to Islamabad and Lahore.[Apply for this job](#job-application)[View company](https://jobicy.com/company/motive.md)ShareRemote from[APAC](https://jobicy.com/job-region/apac.md)SalaryUndisclosedDepartment[Project & Program Management](https://jobicy.com/categories/project-management.md)EmploymentFull TimeExperienceOpen levelPublished11 Nov 2026Apply before11 Dec 2026Listing views53Application actions2Application toolkit ## Make your next move. Prepare your resume, explore your fit, and draft a cover letter for this opportunity. Opportunity details ## About this role. Who we are: [Motive](https://jobicy.com/company/motive.md) empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance teams can manage their drivers, vehicles, equipment, and fleet related spend in a single system. Combined with industry leading AI, the Motive platform gives you complete visibility and control, and significantly reduces manual workloads by automating and simplifying tasks. Motive serves nearly 100,000 customers – from Fortune 500 enterprises to small businesses – across a wide range of industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector. Visit [gomotive.com](http://gomotive.com) to learn more. About the Role Motive is looking for an Associate Program Manager, Technical Outreach to coordinate programs that improve technical knowledge sharing and collaboration across Technical Support Engineering and adjacent teams. As an associate program manager, you will organize technical sessions, translate complex topics into clear resources, and turn customer feedback into guidance for development teams and scalable improvements. This role will report into Manager, Technical Support Engineering. What You’ll Do * Coordinate technical outreach programs from planning through execution. * Advocate for customers by translating recurring support themes into clear guidance for Product and Engineering teams. * Provide development teams with actionable technical and customer context to inform product improvements. * Plan and facilitate technical sessions, product briefings, office hours, and knowledge-sharing forums. * Partner with Technical Support Engineering, Product, Engineering, and Enablement to identify knowledge gaps and prioritize outreach. * Create and maintain clear technical content for support teams and stakeholders. * Track program outcomes and use feedback to identify improvement opportunities. What We’re Looking For * 2+ years of experience in program coordination, technical enablement, technical support, operations, or a related field. * Experience managing cross-functional projects from planning through execution. * Understanding of SaaS products, technical troubleshooting, or support workflows. * Ability to translate complex technical concepts and customer needs into clear guidance for development teams. * Experience using data and feedback to prioritize improvements and measure program effectiveness. * Strong written and verbal communication, organization, and stakeholder management skills. Creating a diverse and inclusive workplace is one of Motive’s core values. We are an equal opportunity employer and welcome people of different backgrounds, experiences, abilities and perspectives. Please review our Candidate Privacy Notice [here](https://drive.google.com/file/d/1X9AbvQHki8zZCyjDjip1g0NtdZHcykJc/view?usp=drive_link). UK Candidate Privacy Notice [here](https://drive.google.com/file/d/1nqdWTJ7WJJikhj1Yhlo4jxDRA_6yXZbd/view). The applicant must be authorized to receive and access those commodities and technologies controlled under U.S. Export Administration Regulations. It is Motive’s policy to require that employees be authorized to receive access to Motive products and technology. Regarding US-based roles, depending on your role and primary work location, Motive Technologies, Inc. (“Employer”) discloses candidates may be required to execute a non-compete covenant with the Employer. This requirement does not apply to lawyers, interns, or employees working in CA, MN, MT, ND, OK, or where otherwise prohibited by law. Non-compete covenant terms in all other jurisdictions will be subject to the applicable statutory requirements, including but not limited to, procedures, industry related prohibitions, or salary and compensation thresholds. All job postings are for existing vacancies. Please note; some interviews or new-hire training sessions may be held in person at one of our global offices. Show more [Apply now >](https://jobicy.com/jobs/161326-associate-program-manager-technical-outreach.md) > Annual salary information is not provided for this position. Explore salary ranges for similar roles in our [Salary Directory ›](https://jobicy.com/salaries.md) * ![Upload CV](data:image/svg+xml;base64,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) ### Upload your resume now To unlock remote work opportunities and be discovered by global employers. This job listing has been manually reviewed by the Jobicy Trust & Safety Team for compliance with our posting guidelines, including verification of the company's legitimacy, accuracy of job details, clarity of remote work policy, and absence of misleading or fraudulent content. ## Role DNA A quick view of the complexity, pace, ownership and collaboration implied by the job description. ### Job Complexity 3/5EasyHard ### Pace & Pressure 4/5RelaxedFast-paced ### Autonomy Level 3/5GuidedFull ownership ### Communication Load 5/5IndependentCollaborative AI insightThe role requires managing multiple stakeholders and converting technical support insights into practical guidance. It is an associate-level position, but the cross-functional coordination and technical translation responsibilities create moderate complexity. ## Salary analysis Estimated compensation compared with the broader US market for similar roles. Estimated job median (per year)Market rate$18,000US market range (per year)$12k–$28k0$30.80k AI insightThe yearly pay period is inferred from the job context; it was not explicitly stated by the employer. No employer salary was disclosed. The yearly cadence is inferred from the full-time professional role, and the figures are estimated annual base-pay benchmarks in USD for a Pakistan-based associate technical program management position; they are not employer-provided compensation. ## Core skills Skills and capabilities most closely associated with this opportunity. [Program coordination](https://jobicy.com/jobs?search_keywords=Program%20coordination.md)[Cross-functional project management](https://jobicy.com/jobs?search_keywords=Cross-functional%20project%20management.md)[Technical enablement](https://jobicy.com/jobs?search_keywords=Technical%20enablement.md)[Technical support workflows](https://jobicy.com/jobs?search_keywords=Technical%20support%20workflows.md)[SaaS products](https://jobicy.com/jobs?search_keywords=SaaS%20products.md)[Stakeholder management](https://jobicy.com/jobs?search_keywords=Stakeholder%20management.md)[Technical communication](https://jobicy.com/jobs?search_keywords=Technical%20communication.md)[Knowledge management](https://jobicy.com/jobs?search_keywords=Knowledge%20management.md)[Customer feedback analysis](https://jobicy.com/jobs?search_keywords=Customer%20feedback%20analysis.md)[Workshop facilitation](https://jobicy.com/jobs?search_keywords=Workshop%20facilitation.md)[Content development](https://jobicy.com/jobs?search_keywords=Content%20development.md)[Program measurement](https://jobicy.com/jobs?search_keywords=Program%20measurement.md) Sample interview questionsHow would you turn recurring support issues into useful input for Product and Engineering teams?I would review ticket themes, customer impact, frequency, and troubleshooting evidence, then group the findings into clear problem statements. I would validate the patterns with support engineers and present concise technical and customer context, including examples, impact, and suggested next actions. Describe how you would plan a technical knowledge-sharing session. I would first define the audience, learning objective, and desired outcome. Then I would select a subject-matter expert, create an agenda and supporting materials, facilitate the session, capture questions and decisions, and publish follow-up resources so the information remains accessible. How do you prioritize multiple outreach or enablement requests from different teams? I prioritize based on customer impact, urgency, strategic alignment, audience size, and the effort required. I make the prioritization criteria transparent, confirm trade-offs with stakeholders, and maintain a visible roadmap of planned and in-progress work. What metrics would you use to measure whether a technical outreach program is effective? I would track attendance and engagement, content usage, participant feedback, repeat-question volume, time to resolution for targeted issues, and qualitative feedback from support and product teams. The most useful metrics would be tied to the specific program objective rather than measured in isolation. How would you explain a complex technical issue to a non-technical stakeholder? I would begin with the business or customer impact, avoid unnecessary jargon, and use a simple example to describe the issue and its implications. I would then clearly state what is known, what remains to be investigated, and the recommended next step. Next step ## Apply now. Follow the employer’s application method and review Jobicy’s safety guidance before sharing personal information. 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