[All remote jobs](https://jobicy.com/jobs.md)[![D2L logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2025/06/0ac958a8-221.jpg)](https://jobicy.com/company/d2l.md)[D2L](https://jobicy.com/company/d2l.md) # Solutions Engineer AI Summary D2L is seeking a remote Solutions Engineer to support presales and customer adoption activities for the Brightspace learning platform. The role combines discovery, solution design, tailored demonstrations, proposal writing, technical documentation, and collaboration with sales, Customer Success, Product, and specialist teams. Candidates need extensive Brightspace experience as an administrator or instructor, strong learning-technology knowledge, and the ability to explain complex concepts to audiences ranging from faculty to executive leaders. The position involves frequent travel of 25–50% and collaboration across North American time zones. It is a full-time US role with an annual base salary range of USD 72,000 to USD 84,000.[Apply for this job](#job-application)[View company](https://jobicy.com/company/d2l.md)ShareRemote from[USA](https://jobicy.com/job-region/usa.md)SalaryUSD 72k–84k / yrDepartment[Sales](https://jobicy.com/categories/seller.md)EmploymentFull TimeExperienceOpen levelPublished11 Nov 2026Apply before11 Dec 2026Listing views57Application actions4Application toolkit ## Make your next move. Prepare your resume, explore your fit, and draft a cover letter for this opportunity. Opportunity details ## About this role. [D2L](https://jobicy.com/company/d2l.md) is a cloud company that is modernizing education and building the Future of Work. The old models of teaching and learning are in the midst of the largest transformation in history, and D2L is at the heart of that fundamental shift. New models of teaching and learning enable a personalized, student-centric experience – and deliver improved retention, engagement, satisfaction, and results for learners of all ages – in schools, campuses, and companies. D2L is disrupting the way the world learns, by providing the next generation learning environment and solutions to engage and inspire learners. And most importantly, by giving customers a platform that is easy, flexible, and smart. No other company provides a solution as robust and innovative as D2L. D2L has had a singular mission for 25 years and is dedicated to that same mission in the years ahead: to transform the way the world learns – and by doing so, we will help improve human potential globally. Every application we receive is personally reviewed by a member of our Talent Acquisition team – yes, a real person looks at your resume! While we use AI tools internally to streamline tasks like meeting notes, summaries, and administrative work, these tools never rank resumes, make hiring decisions, or influence candidate evaluations. About this Role: As a D2L Solutions Engineer, you’ll spend every day helping those around you get the most out of D2L products and services. You’ll help prospective clients and educators by learning about their unique needs and proposing solutions including D2L products and services to meet those needs. Your passion for teaching and learning makes people want to open up to you, and your expertise in learning technology and how to accomplish nearly anything using the D2L platform makes you a trusted advisor. You’re excited to speak to everyone from students and instructors to a CIO, Professors, Vice Chancellors or Chancellors, and your demos and presentations provoke gasps of amazement, if not outright applause.  How You’ll Make an Impact: * Become a hands-on expert in the Brightspace platform. You won’t just need theoretical knowledge of how things work, but you will be expected to try things out and make sure they work in practice. You will need to get creative and sometimes approach and re-approach a solution until you find the right fit.  * Support the sales process by becoming an expert in D2L products and services, including functionality, usage, architecture, and deployment. * Prepare and present persuasive and expertly tailored product demonstrations before a wide variety of audiences and under challenging circumstances. Audiences could be new or seasoned users, executives at a conference table, university faculty in a lecture theatre or HR and L&D professionals piled into stadium seating. Needs could be vague or extremely unique, and timelines to prepare can vary.    * Build compelling, value-oriented presentations while partnering with your sales team to prep for such presentations. * Conduct needs analysis sessions with prospects to understand their infrastructure, needs and potential customizations they may require. * Provide feedback to product management teams regarding use cases and trends in the field.  * Create technical documentation and materials as required for your prospects.    * Be the conduit through which internal SMEs are contacted and engaged in sales opportunities.  * Attend sales presentations, meetings, and conferences as required (travel 25-50%), and be willing to work various hours across North America from PST to EST.   * Engaging in proposal writing – review requirements, identify optimal product mix, address gaps and assessing competitive alignment, and culminating in the creation of clear, concise responses * Work with Customer Success and Account Management teams to help existing customers understand Brightspace features, supported configurations, product behavior, and available workarounds. * Provide focused product demonstrations, feature guidance, and adoption support when customers need more expertise than the Customer Success team can provide. * Help customers adopt Brightspace through webinars, office hours, reusable demonstrations, adoption campaigns, and other customer-facing resources. * Review requests involving system architecture, integrations, reporting, automation, implementation planning, or technical governance, and redirect clients to the appropriate specialists in Professional Services, Support, or Product. * Work with internal teams to prioritize, coordinate, and assign customer adoption and technical support requests as distinct activities from presales responsibilities, such as sales presentations and opportunity support. What You’ll Bring to the Role: * 3+ years’ experience as a Brightspace user either as an administrator or an instructor having used the platform extensively. * Acumen with Artificial Intelligence tools. * Experience in a higher education institution in an edtech role will be advantageous.   * Comfort with other learning management systems and other learning platforms that might integrate with the LMS.  * Have a deep interest in education and educational technology including familiarity with technology ecosystem and the LMS.  * Must be very comfortable with presenting complex education and technology concepts to a variety of stakeholders.  * Be highly engaging in person and virtually.   * Must have excellent writing and comprehension skills. * Be able to work remotely in a professional manner. * Attend sales presentations, meetings, and conferences as required (travel 25-50%), and be willing to work various hours across North America from PST to EST.   * Experience meeting multiple objectives in an entrepreneurial environment with minimal supervision.  This position is to fill an existing vacancy. The expected base salary range for a new hire in this role is listed below. The annualized base salary offered is determined by each candidate’s relevant knowledge, skills, education, training and experience. It is aligned to ensure both internal and external competitiveness using market data for the geographic location and industry. As part of the total compensation at D2L the role may be eligible for additional benefits including a Wellness Subsidy, Equity Grants, Variable Incentive, and more. Base Salary Range $72,000—$84,000 USD Don’t meet every single requirement? We strongly encourage you to still apply! At D2L, we are committed to creating a diverse and inclusive environment. We encourage your application even if you don’t believe you meet every single qualification outlined, because we love to help our people grow and develop! Why we’re awesome: At D2L, we are dedicated to providing you with the tools to do the best work of your life. While some of our perks and benefits may vary depending on location or employment type, we are proud to provide employees with the following through [#LifeAtD2L](https://www.d2l.com/careers/blog/): * Impactful work transforming the way the world learns * Flexible work arrangements * Learning and Growth opportunities * Tuition reimbursement of up to $4,000 CAD for continuing education through our SkillsWave Program * 2 Paid Days off for SkillsWave-related activities like exams or final assignments * Employee wellbeing (Access to mental health services, EFAP program, financial planning and more) * Retirement planning * 2 Paid Volunteer Days * Competitive Benefits Package * Home Internet Reimbursements * Employee Referral Program * Wellness Reimbursement * Employee Recognition * Social Events * Dog Friendly Offices Spaces at our HQ in Kitchener, Winnipeg, Vancouver and Melbourne offices. Show more [Apply now >](https://jobicy.com/jobs/161327-solutions-engineer-5.md) * ![Upload CV](data:image/svg+xml;base64,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) ### Upload your resume now To unlock remote work opportunities and be discovered by global employers. This job listing has been manually reviewed by the Jobicy Trust & Safety Team for compliance with our posting guidelines, including verification of the company's legitimacy, accuracy of job details, clarity of remote work policy, and absence of misleading or fraudulent content. ## Role DNA A quick view of the complexity, pace, ownership and collaboration implied by the job description. ### Job Complexity 4/5EasyHard ### Pace & Pressure 4/5RelaxedFast-paced ### Autonomy Level 4/5GuidedFull ownership ### Communication Load 5/5IndependentCollaborative AI insightThe role demands credible hands-on Brightspace expertise, technical discovery skills, and highly tailored presentations for diverse stakeholders. It also requires balancing presales priorities with customer adoption requests while working with minimal supervision. ## Salary analysis Estimated compensation compared with the broader US market for similar roles. Estimated job median (per year)Market rate$78,000US market range (per year)$75k–$100k0$110.00k AI insightThe yearly pay period is inferred from the job context; it was not explicitly stated by the employer. D2L explicitly lists an annualized base salary range of USD 72,000–84,000, with a midpoint of USD 78,000 per year. The estimated US market range for a Solutions Engineer with education-technology and LMS specialization is USD 75,000–100,000 annually; variable incentives, equity, and benefits are excluded from these base-pay figures. ## Core skills Skills and capabilities most closely associated with this opportunity. [Brightspace](https://jobicy.com/jobs?search_keywords=Brightspace.md)[Learning Management Systems](https://jobicy.com/jobs?search_keywords=Learning%20Management%20Systems.md)[Solutions Engineering](https://jobicy.com/jobs?search_keywords=Solutions%20Engineering.md)[Pre-sales](https://jobicy.com/jobs?search_keywords=Pre-sales.md)[Product Demonstrations](https://jobicy.com/jobs?search_keywords=Product%20Demonstrations.md)[Needs Analysis](https://jobicy.com/jobs?search_keywords=Needs%20Analysis.md)[Technical Presentations](https://jobicy.com/jobs?search_keywords=Technical%20Presentations.md)[Proposal Writing](https://jobicy.com/jobs?search_keywords=Proposal%20Writing.md)[EdTech](https://jobicy.com/jobs?search_keywords=EdTech.md)[Customer Adoption](https://jobicy.com/jobs?search_keywords=Customer%20Adoption.md)[Technical Documentation](https://jobicy.com/jobs?search_keywords=Technical%20Documentation.md)[Stakeholder Management](https://jobicy.com/jobs?search_keywords=Stakeholder%20Management.md)[AI Tools](https://jobicy.com/jobs?search_keywords=AI%20Tools.md)[Sales Enablement](https://jobicy.com/jobs?search_keywords=Sales%20Enablement.md) Sample interview questionsHow would you prepare a Brightspace demonstration for a university executive team with broad and unclear requirements?I would begin with a discovery session to clarify institutional goals, learner populations, current systems, success measures, and integration constraints. I would then create a focused narrative that connects Brightspace capabilities to those priorities, validate the workflow in a demo environment, and leave time for questions and follow-up actions. Describe how you explain a complex LMS integration to non-technical stakeholders. I start with the operational outcome, such as reducing manual enrollment work or improving reporting accuracy, before discussing the technical design. I use simple diagrams and concrete user scenarios, clearly identify dependencies and risks, and involve technical specialists when deeper architecture decisions are required. What is your approach when a prospect requests functionality that is not currently supported? I would first confirm the underlying business need rather than focusing only on the requested feature. I would assess supported configurations, integrations, workarounds, and the product roadmap with the appropriate internal teams, then communicate a transparent recommendation that sets accurate expectations. How do you balance presales opportunities with requests from existing customers for adoption support? I prioritize requests by customer impact, revenue urgency, complexity, and available specialist coverage. I coordinate transparently with Sales, Customer Success, and management, distinguish adoption work from presales responsibilities, and route architecture or support issues to the teams best equipped to resolve them. How would you use AI tools responsibly in this role? I would use AI tools to accelerate research, draft reusable materials, summarize discovery notes, and refine presentation structure while validating all outputs for accuracy. I would also protect confidential customer information, follow company data-handling policies, and ensure recommendations remain grounded in verified product behavior. Next step ## Apply now. Follow the employer’s application method and review Jobicy’s safety guidance before sharing personal information. Keep exploring ## Related remote jobs. * ![GitLab logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2020/12/WRILS-201207055737-109952.jpg) GitLab Nov 11 New ### [SMB Account Executive (New Business)](https://jobicy.com/jobs/161452-smb-account-executive-new-business.md) GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. 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