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# Installations Specialist

AI Summary Motive is hiring an Installation Specialist to deploy, maintain, and troubleshoot telematics hardware in customer vehicles and assets. The role combines hands-on installation of gateways, AI cameras, wiring, and aftermarket electronics with customer training and onsite quality assurance. The specialist will coordinate with third-party installers, resolve escalated technical issues, create custom installation documentation, and provide remote support. This is a U.S.-remote field role with substantial travel, estimated at 50–75% annually. Strong automotive electrical knowledge, independent troubleshooting ability, and customer-facing communication are central to success.[Apply for this job](#job-application)[View company](https://jobicy.com/company/motive.md)ShareRemote from[USA](https://jobicy.com/job-region/usa.md)SalaryUSD 65k–75k / yrDepartment[Technical Support](https://jobicy.com/categories/technical-support.md)EmploymentFull TimeExperienceSeniorPublished11 Nov 2026Apply before11 Dec 2026Listing views48Application actions3Application toolkit

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Opportunity details

## About this role.

Who we are:

[Motive](https://jobicy.com/company/motive.md) empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance teams can manage their drivers, vehicles, equipment, and fleet related spend in a single system. Combined with industry leading AI, the Motive platform gives you complete visibility and control, and significantly reduces manual workloads by automating and simplifying tasks.

Motive serves nearly 100,000 customers – from Fortune 500 enterprises to small businesses – across a wide range of industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector.

Visit [gomotive.com](http://gomotive.com) to learn more.

About the Role:

Motive is seeking a skilled installer to join our team. As an Installation Specialist, you will be responsible for the installation, maintenance, and repair of telematics devices within customer vehicles, ensuring high-quality workmanship and customer satisfaction. This role offers a unique mix of hands-on technical work, customer interaction, and strategic project management, perfect for those passionate about technology’s role in operational improvement.

The person in this role will be required to travel 50-75% of the time annually.

What You’ll Do:

* Installation and Support: Independently or in collaboration with third-party installers, perform installations of Motive’s product suite, comprising gateways, AI cameras, and accessories, across various vehicles and assets.
* Customer Engagement: Conduct on-site customer training, support trials/pilots, manage RMAs, and serve as the Lead onsite presence for strategic customer deployments.
* Quality Assurance and Improvement: Oversee strategic installation projects, perform on-site quality checks of third-party installers, and audit documentation to ensure adherence to best practices.
* Innovation and Feedback: Collaborate closely with the Motive Field Engineering team, leveraging field experiences to inform product enhancements and innovations.
* Guidance and Documentation: Create custom installation guides for specialty configurations or unique customer requests, enhancing the installation process and customer satisfaction.
* Support and Troubleshooting: Provide remote assistance to third-party installers with installation questions or issues.
* Escalation Handling: Manage the review and resolution of escalated technical issues, ensuring a positive outcome for all stakeholders.

What We’re Looking For:

* High school diploma or equivalent.
* Extensive experience in technical equipment installation, service, and repair, particularly in automotive or related industries.
* Comprehensive knowledge of vehicle wiring and electrical systems, and proficiency in interpreting technical documentation and wiring diagrams.
* Valid driver’s license and clean driving record.
* Must be able to lift and move objects up to 50 lbs.
* Ability to perform physical tasks, such as lifting equipment, climbing ladders, and working in confined spaces.
* Demonstrated expertise in installing IoT devices and aftermarket electronics at scale, preferably in automotive or related industries.
* Strong technical background, with the ability to independently manage complex installations and troubleshoot diverse equipment.
* Excellent communication skills, capable of effectively training customers and collaborating with internal teams.
* Flexibility to travel extensively (at least 50% of the time) and adapt to varying project demands and schedules.
* A commitment to excellence, innovation, and continuous improvement, with a passion for leveraging technology to solve real-world problems.
* Spanish Language proficiency preferred

Pay Transparency
Your compensation may be based on several factors, including education, work experience, and certifications. For certain roles, total compensation may include restricted stock units. Motive offers benefits including health, pharmacy, optical and dental care benefits, paid time off, sick time off, short term and long term disability coverage, life insurance as well as 401k contribution (all benefits are subject to eligibility requirements). Learn more about our benefits by visiting[Motive Perks & Benefits](https://www.comparably.com/companies/motive/perks-and-benefits).

The compensation range for this position will depend on where you reside. Motive uses three geographic zones to determine pay range. For this role, the compensation ranges are:

San Francisco, California

$65,000—$75,000 USD

U.S. metropolitan areas: New York City Area and Seattle, WA

$65,000—$75,000 USD

Other locations in the United States

$65,000—$75,000 USD

Pay Transparency
Your compensation may be based on several factors, including education, work experience, and certifications. For certain roles, total compensation may include restricted stock units. Motive offers benefits including health, pharmacy, optical and dental care benefits, paid time off, sick time off, short term and long term disability coverage, life insurance as well as 401k contribution (all benefits are subject to eligibility requirements). Learn more about our benefits by visiting[Motive Perks & Benefits](https://www.comparably.com/companies/motive/perks-and-benefits).

The compensation range for this position will depend on where you reside. For this role, the on-target earnings (base pay + commissions) are:

United States

$65,000—$75,000 USD

Pay Transparency
Your compensation may be based on several factors, including education, work experience, and certifications. For certain roles, total compensation may include restricted stock units. Motive offers benefits including health, pharmacy, optical and dental care benefits, paid time off, sick time off, short term and long term disability coverage, life insurance as well as 401k contribution (all benefits are subject to eligibility requirements). Learn more about our benefits by visiting[Motive Perks & Benefits](https://www.comparably.com/companies/motive/perks-and-benefits).

The compensation range for this position will depend on where you reside. For this role, the compensation range is:

United States

$65,000—$75,000 USD

Creating a diverse and inclusive workplace is one of Motive’s core values. We are an equal opportunity employer and welcome people of different backgrounds, experiences, abilities and perspectives.

Please review our Candidate Privacy Notice [here](https://drive.google.com/file/d/1X9AbvQHki8zZCyjDjip1g0NtdZHcykJc/view?usp=drive_link).

UK Candidate Privacy Notice [here](https://drive.google.com/file/d/1nqdWTJ7WJJikhj1Yhlo4jxDRA_6yXZbd/view).

The applicant must be authorized to receive and access those commodities and technologies controlled under U.S. Export Administration Regulations. It is Motive’s policy to require that employees be authorized to receive access to Motive products and technology.

Regarding US-based roles, depending on your role and primary work location, Motive Technologies, Inc. (“Employer”) discloses candidates may be required to execute a non-compete covenant with the Employer. This requirement does not apply to lawyers, interns, or employees working in CA, MN, MT, ND, OK, or where otherwise prohibited by law.

Non-compete covenant terms in all other jurisdictions will be subject to the applicable statutory requirements, including but not limited to, procedures, industry related prohibitions, or salary and compensation thresholds.

All job postings are for existing vacancies. Please note; some interviews or new-hire training sessions may be held in person at one of our global offices.

Show more

[Apply now >](https://jobicy.com/jobs/161337-installations-specialist.md)

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![Upload CV](data:image/svg+xml;base64,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)

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This job listing has been manually reviewed by the Jobicy Trust & Safety Team for compliance with our posting guidelines, including verification of the company's legitimacy, accuracy of job details, clarity of remote work policy, and absence of misleading or fraudulent content.

## Role DNA

A quick view of the complexity, pace, ownership and collaboration implied by the job description.

### Job Complexity

4/5EasyHard

### Pace & Pressure

4/5RelaxedFast-paced

### Autonomy Level

5/5GuidedFull ownership

### Communication Load

4/5IndependentCollaborative

AI insightThe role requires advanced practical knowledge of vehicle electrical systems and the ability to diagnose varied field issues independently. Extensive travel, physical installation work, and responsibility for customer-facing deployments add operational complexity.

## Salary analysis

Estimated compensation compared with the broader US market for similar roles.

Estimated job median (per year)Market rate$70,000US market range (per year)$60k–$85k0$93.50k

AI insightThe yearly pay period is inferred from the job context; it was not explicitly stated by the employer. The employer discloses a compensation range of USD 65,000–75,000. The annual period is inferred from the range level, U.S. location, and full-time field-technical role conventions because the posting does not explicitly state a pay cadence. A reasonable estimated U.S. market range for a telematics and automotive installation specialist is USD 60,000–85,000 annually, depending on travel demands, technical depth, and local market.

## Core skills

Skills and capabilities most closely associated with this opportunity.

[Telematics installation](https://jobicy.com/jobs?search_keywords=Telematics%20installation.md)[Vehicle electrical systems](https://jobicy.com/jobs?search_keywords=Vehicle%20electrical%20systems.md)[Automotive wiring](https://jobicy.com/jobs?search_keywords=Automotive%20wiring.md)[IoT device deployment](https://jobicy.com/jobs?search_keywords=IoT%20device%20deployment.md)[Aftermarket electronics](https://jobicy.com/jobs?search_keywords=Aftermarket%20electronics.md)[Technical troubleshooting](https://jobicy.com/jobs?search_keywords=Technical%20troubleshooting.md)[Field service](https://jobicy.com/jobs?search_keywords=Field%20service.md)[Customer training](https://jobicy.com/jobs?search_keywords=Customer%20training.md)[Installation quality assurance](https://jobicy.com/jobs?search_keywords=Installation%20quality%20assurance.md)[Wiring diagram interpretation](https://jobicy.com/jobs?search_keywords=Wiring%20diagram%20interpretation.md)[RMA management](https://jobicy.com/jobs?search_keywords=RMA%20management.md)[Technical documentation](https://jobicy.com/jobs?search_keywords=Technical%20documentation.md)[Third-party installer coordination](https://jobicy.com/jobs?search_keywords=Third-party%20installer%20coordination.md)[Project management](https://jobicy.com/jobs?search_keywords=Project%20management.md)

Sample interview questionsHow would you approach installing a telematics gateway and AI camera in a vehicle with an unfamiliar electrical configuration?I would first review the vehicle documentation and wiring diagrams, identify safe power, ground, and ignition sources, and inspect the installation environment. I would follow approved installation standards, validate device connectivity and camera positioning, secure all wiring, and complete functional tests before documenting the final configuration.

Describe how you would handle an escalated installation issue reported by a third-party installer.

I would gather the installation details, device logs, photos, vehicle information, and troubleshooting steps already performed. I would isolate whether the issue is related to wiring, device configuration, connectivity, or vehicle compatibility, provide clear corrective guidance, and escalate internally with complete documentation if product engineering support is needed.

What practices help ensure consistent installation quality across multiple customer deployments?

I would use standardized checklists, installation guides, photo documentation requirements, and post-install quality audits. I would also identify recurring errors, provide targeted feedback and training to installers, and update documentation when field learnings reveal a better process.

How do you balance customer communication with technical work during an onsite deployment?

I set expectations at the beginning of the visit, explain the installation plan in clear non-technical language, and provide progress updates without interrupting critical work. After installation, I confirm the system is working, train relevant users, answer questions, and document any follow-up actions.

This role requires 50–75% travel and independent field work. How would you stay organized and effective?

I would plan travel and equipment needs in advance, confirm site readiness before arrival, and maintain detailed records for each deployment. I prioritize safety, use repeatable installation processes, communicate schedule changes early, and keep stakeholders informed through concise status updates and accurate documentation.

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