[All remote jobs](https://jobicy.com/jobs.md)[![GitLab logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2020/12/WRILS-201207055737-109952.jpg)](https://jobicy.com/company/gitlab.md)[GitLab](https://jobicy.com/company/gitlab.md) # Senior Professional Services Project Manager, Paris AI Summary GitLab is hiring a Senior Professional Services Project Manager to lead complex software consulting engagements for enterprise customers. The role owns delivery from initiation through closure, including scope, schedules, resources, risks, escalations, and customer expectations. It requires executive-level stakeholder communication and close coordination with Support, Engineering, Product, Sales, Technical Account Managers, and delivery partners. The manager will improve Professional Services processes and reporting while supporting forecasting, revenue recognition, and change-order execution. This is a remote full-time position designated for France.[Apply for this job](#job-application)[View company](https://jobicy.com/company/gitlab.md)ShareRemote from[France](https://jobicy.com/job-region/france.md)SalaryUndisclosedDepartment[Project & Program Management](https://jobicy.com/categories/project-management.md)EmploymentFull TimeExperienceDirectorPublished11 Nov 2026Apply before11 Dec 2026Listing views40Application actions2Application toolkit ## Make your next move. Prepare your resume, explore your fit, and draft a cover letter for this opportunity. Opportunity details ## About this role. [GitLab](https://jobicy.com/company/gitlab.md) is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. [Co-create the future with us](https://www.youtube.com/watch?v=OuZIb5zszQI) as we build technology that transforms how the world develops software. *Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. ### Senior Professional Services Project Manager, Paris An overview of this role GitLab Senior Professional Services Project Managers manage complex projects from initiation through delivery and closure. In this role, you’ll coordinate with cross-functional teams and our global customers to complete distinct projects on time and within budget. You’ll use your experience managing information technology and software consulting projects and your knowledge of traditional and agile project management and software development methods. You’ll also manage executive stakeholder communications, manage escalations, and help improve Professional Services project management practices. What you’ll do * Manage large-scale commercial projects and executive stakeholder meetings and communications. * Collaborate with GitLab Support, Engineering, and Product teams to resolve complex customer problems using GitLab technologies. * Drive improvements to Professional Services project management tools, processes, procedures, and templates. * Summarize key customer projects monthly and provide a summary for quarterly business reviews. * Develop and manage delivery schedules, customer expectations, project scope, resources, status, risks, and issues for technical and consulting services. * Manage customer escalations by coordinating with customers and GitLab stakeholders, including the executive team, Sales, and Technical Account Managers. * Establish reliable, repeatable delivery processes, metrics, and operational procedures. * Set and achieve forecast goals by aligning customers, Technical Architects, project engineers, partner consultants, and delivery partners. What you’ll bring * Experience managing complex information technology or software consulting projects for external customers from initiation through closure. * Ability to manage project scope, schedules, resources, customer expectations, risks, issues, and multiple priorities while delivering concise executive-level status reports. * Ability to build effective relationships with customer leaders, communicate with internal and external stakeholders, and manage escalations. * Ability to identify and resolve project challenges, motivate advisory teams and contributors, and mediate conflicts. * Experience supporting timely revenue recognition and executing change orders when needed. * Knowledge of project management and technical delivery methods for software, including Project Management Institute methodologies, agile or Scrum, the software development lifecycle, and project management or agile tools such as GitLab. * Enterprise customer and Professional Services experience is a plus. ### How GitLab Supports Full-Time Employees * [Benefits to support your health, finances, and well-being](https://about.gitlab.com/handbook/total-rewards/benefits/general-and-entity-benefits/) * [Flexible Paid Time Off](https://handbook.gitlab.com/handbook/people-group/time-off-and-absence/time-off-types/#flexible-paid-time-off-pto) * [Team Member Resource Groups](https://handbook.gitlab.com/handbook/company/culture/inclusion/tmrg-tmag/) * [Equity Compensation & Employee Stock Purchase Plan](https://handbook.gitlab.com/handbook/total-rewards/stock-options/) * [Growth and Development Fund](https://handbook.gitlab.com/handbook/people-group/learning-and-development/growth-and-development/) * [Parental Leave](https://about.gitlab.com/handbook/total-rewards/benefits/general-and-entity-benefits/#parental-leave) Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from [underrepresented groups](https://about.gitlab.com/company/culture/inclusion/#examples-of-select-underrepresented-groups) are less likely to apply to a job unless they meet every single qualification. If you’re excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our [Recruitment Privacy Policy.](https://handbook.gitlab.com/handbook/hiring/candidate-faq/recruitment-privacy-policy/) Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also [GitLab’s EEO Policy](https://about.gitlab.com/handbook/people-policies/inc-usa/#equal-employment-opportunity-policy) and [EEO is the Law](https://about.gitlab.com/handbook/labor-and-employment-notices/#eeoc-us-equal-employment-opportunity-commission-notices). If you have a disability or special need that requires [accommodation](https://about.gitlab.com/handbook/people-policies/inc-usa/#reasonable-accommodation), please let us know during the [recruiting process](https://about.gitlab.com/handbook/hiring/interviewing/#adjustments-to-our-interview-process). Show more [Apply now >](https://jobicy.com/jobs/161448-senior-professional-services-project-manager-paris.md) > Annual salary information is not provided for this position. Explore salary ranges for similar roles in our [Salary Directory ›](https://jobicy.com/salaries.md) * ![Upload CV](data:image/svg+xml;base64,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) ### Upload your resume now To unlock remote work opportunities and be discovered by global employers. This job listing has been manually reviewed by the Jobicy Trust & Safety Team for compliance with our posting guidelines, including verification of the company's legitimacy, accuracy of job details, clarity of remote work policy, and absence of misleading or fraudulent content. ## Role DNA A quick view of the complexity, pace, ownership and collaboration implied by the job description. ### Job Complexity 4/5EasyHard ### Pace & Pressure 4/5RelaxedFast-paced ### Autonomy Level 4/5GuidedFull ownership ### Communication Load 5/5IndependentCollaborative AI insightThe position manages large-scale customer-facing technical engagements with executive stakeholders, competing priorities, escalations, and commercial delivery responsibilities. Success depends on strong independent judgment across both agile software delivery and professional-services operations. ## Salary analysis Estimated compensation compared with the broader US market for similar roles. Estimated job median (per year)Highly competitive$125,000US market range (per year)$105k–$145k0$159.50k AI insightThe yearly pay period is inferred from the job context; it was not explicitly stated by the employer. No employer base salary was disclosed. The annual compensation figures are estimated USD market benchmarks for a senior technical Professional Services Project Manager and are not employer-confirmed. ## Core skills Skills and capabilities most closely associated with this opportunity. [Project management](https://jobicy.com/jobs?search_keywords=Project%20management.md)[Professional services](https://jobicy.com/jobs?search_keywords=Professional%20services.md)[Software consulting](https://jobicy.com/jobs?search_keywords=Software%20consulting.md)[Agile methodology](https://jobicy.com/jobs?search_keywords=Agile%20methodology.md)[Scrum](https://jobicy.com/jobs?search_keywords=Scrum.md)[Stakeholder management](https://jobicy.com/jobs?search_keywords=Stakeholder%20management.md)[Executive communication](https://jobicy.com/jobs?search_keywords=Executive%20communication.md)[Risk management](https://jobicy.com/jobs?search_keywords=Risk%20management.md)[Scope management](https://jobicy.com/jobs?search_keywords=Scope%20management.md)[Resource planning](https://jobicy.com/jobs?search_keywords=Resource%20planning.md)[Customer escalation management](https://jobicy.com/jobs?search_keywords=Customer%20escalation%20management.md)[Software development lifecycle](https://jobicy.com/jobs?search_keywords=Software%20development%20lifecycle.md)[Revenue recognition](https://jobicy.com/jobs?search_keywords=Revenue%20recognition.md)[Change order management](https://jobicy.com/jobs?search_keywords=Change%20order%20management.md)[GitLab](https://jobicy.com/jobs?search_keywords=GitLab.md) Sample interview questionsHow do you manage a complex software consulting project from initiation through closure?I begin by confirming business outcomes, scope, governance, stakeholders, dependencies, and delivery assumptions. I establish an integrated plan with milestones, owners, risks, and communication cadences, then monitor delivery through transparent status reporting and regular steering discussions. At closure, I validate acceptance criteria, document lessons learned, and ensure handoff or follow-up actions are clearly owned. Describe how you would handle an executive customer escalation during a project. I would quickly establish the facts, business impact, owners, and immediate containment actions. I would communicate a concise recovery plan with clear dates, decision points, and escalation paths, while coordinating the appropriate internal technical and commercial stakeholders. I would continue frequent updates until the issue is resolved and then lead a retrospective to prevent recurrence. How do you balance customer expectations with scope, schedule, and resource constraints? I make trade-offs visible early by connecting requested outcomes to effort, dependencies, risks, and available capacity. When a request exceeds the agreed scope, I present practical options such as reprioritization, phased delivery, additional resources, or a formal change order. This protects the customer relationship while maintaining delivery and commercial discipline. What project metrics would you use to evaluate Professional Services delivery health? I would track milestone attainment, schedule variance, scope changes, resource utilization, risk and issue aging, budget performance, customer satisfaction, and escalation trends. For a services organization, I would also monitor forecast accuracy, change-order progress, and readiness for revenue recognition. Metrics should support decisions rather than create unnecessary reporting overhead. How do you work effectively with Engineering, Support, Product, and Sales on customer projects? I establish shared goals, clarify decision rights, and create a reliable operating rhythm for updates and issue resolution. I translate customer impact into actionable technical context, while communicating technical constraints and risks in business terms for customer and executive stakeholders. This approach helps cross-functional teams resolve issues quickly without losing accountability. Next step ## Apply now. Follow the employer’s application method and review Jobicy’s safety guidance before sharing personal information. Keep exploring ## Related remote jobs. * ![Motive logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2025/06/5cfcac16-221.jpg) Motive Nov 11 New ### [Associate Program Manager, Technical Outreach](https://jobicy.com/jobs/161326-associate-program-manager-technical-outreach.md) Who we are: Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. 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