[All remote jobs](https://jobicy.com/jobs.md)[![Dropbox logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2020/09/WRILS-200923071227-398427.jpg)](https://jobicy.com/company/dropbox.md)[Dropbox](https://jobicy.com/company/dropbox.md) # GTM Program Manager AI Summary Dropbox is hiring a GTM Program Manager to convert revenue strategy into scalable operational execution across go-to-market systems, processes, and business rules. The role leads cross-functional programs from discovery and requirements definition through implementation, testing, launch readiness, and measurement. It partners closely with commercial and technical teams to resolve dependencies, assess tradeoffs, and improve the customer and seller experience. Candidates need experience in B2B SaaS operations, strong systems thinking, and the ability to turn ambiguous business needs into measurable outcomes. Familiarity with Salesforce, CPQ, billing, commerce, or quote-to-cash systems is preferred.[Apply for this job](#job-application)[View company](https://jobicy.com/company/dropbox.md)ShareRemote from[Canada](https://jobicy.com/job-region/canada.md)SalaryCAD 103,700–140,300 / yrDepartment[Project & Program Management](https://jobicy.com/categories/project-management.md)EmploymentFull TimeExperienceDirectorPublished12 Nov 2026Apply before12 Dec 2026Listing views47Application actions2Application toolkit ## Make your next move. Prepare your resume, explore your fit, and draft a cover letter for this opportunity. Opportunity details ## About this role. ### Role Description As a GTM Program Manager focused on the GTM organization, you will turn revenue-driving strategies into operational execution. You will play a crucial role in translating business priorities into the systems, processes, and business rules needed to bring new commercial initiatives to life and scale existing motions. You will lead cross-functional planning, define business requirements, align stakeholders, and drive delivery with business and technical partners. Your work will connect teams across the customer lifecycle, ensure operational readiness, and measure whether implemented solutions achieve their intended business outcomes. You will play a crucial part in helping the organization deliver on its growth strategy. You’ll build partnerships across GTM functions and see the direct impact of your work on revenue execution and the customer and seller experience. ### Responsibilities * Translate strategy into execution: Turn revenue-driving strategies into actionable plans across GTM systems, processes, and business rules. * Define business requirements: Collaborate with stakeholders to understand business needs, document requirements, and establish clear success criteria. * Lead cross-functional delivery: Manage programs from discovery through implementation, coordinating scope, timelines, dependencies, and accountable owners. * Drive solution development: Partner with business and technical teams to evaluate options, resolve gaps, and implement scalable solutions. * Align stakeholders and decisions: Facilitate discussions, clarify tradeoffs, and drive agreement on priorities, ownership, and outstanding decisions. * Ensure operational readiness: Coordinate testing, documentation, and change management to support successful launches and adoption. * Measure outcomes and improve: Track results against business objectives, identify operational gaps, and drive improvements to execution and the customer and seller experience. ### Requirements * At least 3 years of overall professional experience. * 3+ years of experience in Product Operations, Revenue Operations, Sales Operations, Commercial Operations, Business Systems, or another role supporting complex cross-functional GTM initiatives. * Experience working in a B2B SaaS or subscription-based business with multiple products, customer segments, or routes to market. * Ability to translate ambiguous business needs into clear requirements, process workflows, and measurable success criteria. * Experience partnering with technical and business teams to evaluate solutions, assess tradeoffs, and validate that changes meet business needs. * Ability to identify root causes, use data to assess outcomes, and implement practical improvements that scale. * Strong systems thinking, with the ability to understand how a change in one part of the commercial lifecycle can affect downstream processes, systems, data, and customer experiences. ### Preferred Qualifications * Experience with Salesforce, CPQ, billing, commerce, provisioning, entitlement, or other systems supporting the quote-to-cash/customer lifecycle. * Understanding of the customer lifecycle and how systems, processes, data, and business rules support commercial execution. * Familiarity with automation and AI capabilities that can simplify requirements gathering, dependency management, testing, and operational readiness. ### Durable Skills AI fluency means using these tools to amplify human judgment, not replace it. We believe people with these skills will thrive as work and technology continue to evolve: * Awareness: Understand yourself and others. * Judgment: Evaluate information and make decisions in complex situations. * Adaptability: Learn, adjust, and stay effective through change. * Connection: Communicate, collaborate, and build trust. To learn more about why these skills matter and what the data shows about thriving through change, read this [blog post](https://www.dropbox.jobs/en/our-blog/employee-stories/the-era-of-durable-skills-what-the-data-tells-us-about-thriving-in-change/) from our Chief People Officer, Melanie Rosenwasser. ### Compensation Canada Pay Range $103,700—$140,300 CAD Show more [Apply now >](https://jobicy.com/jobs/161534-gtm-program-manager.md) * ![Upload CV](data:image/svg+xml;base64,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) ### Upload your resume now To unlock remote work opportunities and be discovered by global employers. This job listing has been manually reviewed by the Jobicy Trust & Safety Team for compliance with our posting guidelines, including verification of the company's legitimacy, accuracy of job details, clarity of remote work policy, and absence of misleading or fraudulent content. ## Role DNA A quick view of the complexity, pace, ownership and collaboration implied by the job description. ### Job Complexity 4/5EasyHard ### Pace & Pressure 4/5RelaxedFast-paced ### Autonomy Level 4/5GuidedFull ownership ### Communication Load 5/5IndependentCollaborative AI insightThe position requires coordinating complex commercial initiatives across business and technical stakeholders while managing dependencies across the customer lifecycle. Ambiguous requirements, system impacts, and revenue-critical launches make this a demanding program-management role. ## Salary analysis Estimated compensation compared with the broader CA market for similar roles. Estimated job median (per year)Market rateC$122,000CA market range (per year)C$105k–C$145k0C$159.50k AI insightThe yearly pay period is inferred from the job context; it was not explicitly stated by the employer. Dropbox discloses a Canada pay range of CAD 103,700 to CAD 140,300. The annual cadence is inferred from the compensation amount, the professional full-time role, and standard Canadian market conventions because the posting does not explicitly state a pay period. The midpoint is CAD 122,000 per year; an estimated market range for comparable Canadian GTM program management roles is CAD 105,000 to CAD 145,000 annually. ## Core skills Skills and capabilities most closely associated with this opportunity. [Go-to-market strategy](https://jobicy.com/jobs?search_keywords=Go-to-market%20strategy.md)[Program management](https://jobicy.com/jobs?search_keywords=Program%20management.md)[Cross-functional leadership](https://jobicy.com/jobs?search_keywords=Cross-functional%20leadership.md)[Revenue operations](https://jobicy.com/jobs?search_keywords=Revenue%20operations.md)[Business requirements gathering](https://jobicy.com/jobs?search_keywords=Business%20requirements%20gathering.md)[Process design](https://jobicy.com/jobs?search_keywords=Process%20design.md)[Stakeholder management](https://jobicy.com/jobs?search_keywords=Stakeholder%20management.md)[Change management](https://jobicy.com/jobs?search_keywords=Change%20management.md)[Operational readiness](https://jobicy.com/jobs?search_keywords=Operational%20readiness.md)[B2B SaaS](https://jobicy.com/jobs?search_keywords=B2B%20SaaS.md)[Salesforce](https://jobicy.com/jobs?search_keywords=Salesforce.md)[Quote-to-cash](https://jobicy.com/jobs?search_keywords=Quote-to-cash.md)[Data analysis](https://jobicy.com/jobs?search_keywords=Data%20analysis.md)[Systems thinking](https://jobicy.com/jobs?search_keywords=Systems%20thinking.md)[Project delivery](https://jobicy.com/jobs?search_keywords=Project%20delivery.md) Sample interview questionsHow would you translate an ambiguous GTM strategy into an executable program?I would begin by clarifying the business objective, target users, expected outcomes, and constraints with key stakeholders. I would then document requirements, map impacted systems and processes, define milestones and ownership, and establish measurable success criteria before moving into delivery. Describe how you would manage dependencies across business and technical teams for a commercial launch. I would create a dependency map that identifies owners, sequencing, risks, decisions, and required inputs across teams. I would maintain a shared delivery plan, run focused working sessions to resolve blockers, and escalate decisions early when tradeoffs could affect scope, timeline, or launch readiness. What metrics would you use to determine whether a GTM operational change was successful? Metrics should connect directly to the intended business outcome, such as launch adoption, process cycle time, error rates, seller productivity, conversion, customer activation, or support volume. I would establish a baseline before launch and review results at defined intervals to identify gaps and improvement opportunities. How do you approach requirements gathering when stakeholders have conflicting priorities? I make the underlying goals, assumptions, and constraints visible so stakeholders can evaluate options against shared criteria. I document tradeoffs, recommend a path based on customer impact and business value, and ensure that the final decision, owner, and rationale are clearly recorded. How could Salesforce or CPQ experience support this role? Salesforce and CPQ knowledge helps connect commercial policy to practical workflows, data structures, approvals, product configuration, pricing, and downstream billing or provisioning impacts. It also enables more effective collaboration with technical teams when evaluating solutions and validating end-to-end readiness. Next step ## Apply now. Follow the employer’s application method and review Jobicy’s safety guidance before sharing personal information. 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