[All remote jobs](https://jobicy.com/jobs.md)[![Elevenlabs logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2025/06/e01b4c5d-221.png)](https://jobicy.com/company/elevenlabs.md)[Elevenlabs](https://jobicy.com/company/elevenlabs.md) # Company Operations Lead AI Summary ElevenLabs is seeking a senior Company Operations Lead to build the operating infrastructure needed to scale a high-growth AI company. The role owns strategic planning rhythms, including OKRs and workforce planning, as well as governance, organizational taxonomy, and knowledge-management systems. It also leads internal AI enablement, tool rollout, automation opportunities, and adoption programs in partnership with Security, IT, and Automations teams. This leader will establish an Operations Center of Excellence and deploy strategic generalists to solve urgent cross-functional challenges. Success requires experience building Strategy & Operations or BizOps functions, executive influence, systems thinking, and comfort operating autonomously in a high-velocity environment.[Apply for this job](#job-application)[View company](https://jobicy.com/company/elevenlabs.md)ShareRemote from[UK](https://jobicy.com/job-region/uk.md), [USA](https://jobicy.com/job-region/usa.md)SalaryUndisclosedDepartment[Product & Operations](https://jobicy.com/categories/management.md)EmploymentFull TimeExperienceDirectorPublished12 Nov 2026Apply before12 Dec 2026Listing views28Application actions0Application toolkit ## Make your next move. Prepare your resume, explore your fit, and draft a cover letter for this opportunity. Opportunity details ## About this role. ### About [ElevenLabs](https://jobicy.com/company/elevenlabs.md) ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses – from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world’s most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We’ve raised $781M in funding and our last valuation was $22B – multiples of 11, always. We have expanded from voice into three main platforms: * ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. * ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. * ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team – builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. ### How we work * High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. * Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. * AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. * Excellence everywhere: Everything we do should match the quality of our AI models. * Global team: We prioritize your talent, not your location. ### What we offer * Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. * Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact – beyond your immediate role and responsibilities. * Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. * Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. * Annual team offsite: Each year, we bring your entire team together in a new location – past offsites have included Croatia, Italy and Cancún * Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend. ### About the role ElevenLabs moves fast – by design. We run lean, we bias toward action, and we trust our people to figure things out. That’s how we’ve built world-leading AI products in three years with a fraction of the headcount of our peers. But speed at 200 people and speed at 1,000+ people are different challenges, and the systems, habits, and connective tissue that let a company move fast without breaking things don’t build themselves. As our Company Operations Lead, you’ll own the infrastructure that lets ElevenLabs keep its velocity as it scales. Not by adding process for process’s sake – but by building the right systems, in the right places, at the right time, so that the rest of the company can focus on what they do best. You’ll establish the operating layer that keeps a 50-country, hybrid organization coherent; drive the strategic planning cadence that keeps leadership aligned; and deploy a lean team of strategic generalists against the company’s most urgent cross-functional challenges. You’ll be responsible for: * Operating Cadence: Running the planning and alignment cycles that keep the company pointed in the right direction. This includes OKR planning, workforce, and headcount planning. * Operating System: Building and maintaining the infrastructure layer that lets the company move faster. Systems of record, org taxonomy and governance, and the knowledge management systems that ensure information flow effectively across our remote-first team. * AI Enablement & Agentification: Ensuring every team at ElevenLabs has the tools, access, and knowledge to work effectively with AI. You’ll own the internal AI enablement framework – managing tool access and rollout, identifying where agents and automation can accelerate how functions operate, and building the learning opportunities and champions programmes that drive deep adoption. You’ll work closely with Security, IT, and the Automations team to ensure what gets built is built right. * Operations Centre of Excellence: Defining what great operations looks like at ElevenLabs and embedding it across the company. You’ll set the blueprint that makes operational excellence repeatable and deploy the team as embedded operators inside other functions, standing up best practices, up-skilling teams, and handing off cleanly once the work is done. ### Requirements We do not require formal experience, certifications, or degrees. We do require: * Proven experience building and leading a Strategy & Operations or BizOps function at a high-growth technology company – ideally through a meaningful scaling inflection (Series B–D trajectory or equivalent). * Track record of standing up functions and systems from scratch and handing them off, rather than owning a permanent queue. * Structured problem-solving background – strategy consulting, a BizOps or Chief of Staff seat with genuine strategic scope, or an operator role that required both systems-building and executive influence. * Strong AI and tooling fluency – you should be pushing the organisation on what’s possible with AI enablement, not chasing it. * Exceptional stakeholder management: you can partner with founders and Leads and earn trust quickly in a flat, high-velocity environment. Bonus: * Experience inside a company that scaled through a 200 → 2,000+ person inflection. * Background that spans both consulting and operator roles – you’ve done the thinking and the building. * Familiarity with knowledge management, AI agentification, or internal tooling as an operational discipline. ### Location This role is remote. London or New York preferred. #LI-Remote We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses. Show more [Apply now >](https://jobicy.com/jobs/161640-company-operations-lead-2.md) > Annual salary information is not provided for this position. Explore salary ranges for similar roles in our [Salary Directory ›](https://jobicy.com/salaries.md) * ![Upload CV](data:image/svg+xml;base64,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) ### Upload your resume now To unlock remote work opportunities and be discovered by global employers. This job listing has been manually reviewed by the Jobicy Trust & Safety Team for compliance with our posting guidelines, including verification of the company's legitimacy, accuracy of job details, clarity of remote work policy, and absence of misleading or fraudulent content. ## Role DNA A quick view of the complexity, pace, ownership and collaboration implied by the job description. ### Job Complexity 5/5EasyHard ### Pace & Pressure 5/5RelaxedFast-paced ### Autonomy Level 5/5GuidedFull ownership ### Communication Load 5/5IndependentCollaborative AI insightThis is a senior, ambiguous company-building role spanning strategy, operating systems, AI enablement, and organizational scale. It requires influencing founders and functional leaders while creating durable systems with minimal bureaucracy. ## Salary analysis Estimated compensation compared with the broader US market for similar roles. Estimated job median (per year)Market rate$260,000US market range (per year)$210k–$320k0$352k AI insightThe yearly pay period is inferred from the job context; it was not explicitly stated by the employer. No employer base salary was disclosed. The yearly cadence and USD market estimate are inferred from the senior, full-time Company Operations leadership scope and the role's US hiring eligibility; estimated market base pay is $210,000–$320,000 annually, with a midpoint of $260,000. ## Core skills Skills and capabilities most closely associated with this opportunity. [Strategy and Operations](https://jobicy.com/jobs?search_keywords=Strategy%20and%20Operations.md)[Business Operations](https://jobicy.com/jobs?search_keywords=Business%20Operations.md)[Operating Model Design](https://jobicy.com/jobs?search_keywords=Operating%20Model%20Design.md)[OKR Planning](https://jobicy.com/jobs?search_keywords=OKR%20Planning.md)[Workforce Planning](https://jobicy.com/jobs?search_keywords=Workforce%20Planning.md)[Organizational Design](https://jobicy.com/jobs?search_keywords=Organizational%20Design.md)[Knowledge Management](https://jobicy.com/jobs?search_keywords=Knowledge%20Management.md)[AI Enablement](https://jobicy.com/jobs?search_keywords=AI%20Enablement.md)[Process Improvement](https://jobicy.com/jobs?search_keywords=Process%20Improvement.md)[Cross-functional Leadership](https://jobicy.com/jobs?search_keywords=Cross-functional%20Leadership.md)[Stakeholder Management](https://jobicy.com/jobs?search_keywords=Stakeholder%20Management.md)[Change Management](https://jobicy.com/jobs?search_keywords=Change%20Management.md)[Automation Strategy](https://jobicy.com/jobs?search_keywords=Automation%20Strategy.md)[Governance](https://jobicy.com/jobs?search_keywords=Governance.md) Sample interview questionsHow would you design an operating cadence for a company scaling from 200 to more than 1,000 employees?I would begin by identifying the few decisions and metrics that require consistent executive alignment, then establish lightweight quarterly planning, monthly business reviews, and clear ownership mechanisms. I would pilot the cadence with key functions, document decision rights, and refine it based on whether it improves clarity and execution rather than adding reporting burden. Describe a system or function you built from scratch and successfully handed off. I would explain the initial problem, define the minimum viable operating model, recruit or align accountable owners, and create documentation, metrics, and governance for sustainable adoption. A strong handoff includes clear responsibilities, training, and a defined point at which the original builder stops being the default escalation path. How would you identify opportunities for AI agents and automation across internal functions? I would map high-volume, repetitive, and decision-supported workflows with functional teams, prioritizing opportunities by business impact, data readiness, risk, and implementation effort. I would run controlled pilots with Security and IT involvement, measure adoption and quality outcomes, and scale only the use cases that demonstrate reliable value. How do you maintain velocity while introducing necessary operational structure? I use a principle of minimum effective process: introduce structure only where recurring friction, risk, or coordination failures justify it. I keep processes simple, automate administrative work where possible, assign clear owners, and regularly remove controls that no longer improve outcomes. How would you build trust with founders and functional leads in a flat, fast-moving organization? I would earn trust through rapid understanding, clear communication, and reliable follow-through on high-priority problems. I would bring evidence and practical options rather than bureaucracy, adapt to each leader's context, and make progress visible through concise decision records and measurable outcomes. Next step ## Apply now. 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